Assistant Retail Operations Manager - Jewellery

Hong Kong Permanent HK$35,000 - HK$45,000 per month (HK$420,000 - HK$540,000 per year) View Job Description
International and Fast Growing Company Great Career Prospect & Multi brands
  • International and Fast Growing Company
  • Great Career Prospect

About Our Client

Join a prestigious Japanese jewellery brand as a Business Retail Operations Manager, where you will play a pivotal role in driving operational excellence and delivering an exceptional customer experience. Reporting directly to the Managing Director, you will oversee business retail operations, manage budgets including P&L, and ensure smooth day-to-day store performance across multiple locations.

Job Description

  • Develop and manage operational strategies, budgets, and cost controls to achieve business objectives.
  • Streamline processes to enhance efficiency, improve customer service, and optimize product displays.
  • Lead cross-functional teams, set goals, and ensure alignment with corporate vision and brand standards.
  • Monitor KPIs and sales results, analyze reports, and implement improvement plans.
  • Establish and enforce operational procedures and ensure compliance with regulatory requirements.
  • Support new store openings, including planning, equipment setup, and localized operations tailored to market needs.
  • Manage staff scheduling, training, and performance to maintain high operational standards and achieve sales targets.
  • Oversee inventory management, replenishment, and loss prevention.
  • Collaborate with management on MD planning and execute strategies based on corporate direction.

The Successful Applicant

  • Minimum 5 years of managerial experience in fashion-related industries (experience in jewellery or reuse industry is a plus)
  • Strong leadership skills with the ability to communicate, influence, and negotiate effectively at all levels
  • Experience in new business setup and strong network with retail malls and landlords is highly desirable
  • Fluent in Cantonese, English and/or Japanese (spoken and written)
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)

What's on Offer

This is an exciting opportunity to be part of a luxury brand with a rich heritage, where you will shape retail operations and contribute to the success of a growing business. Competitive salary and benefits offered.

Contact
Ms. Chan
Quote job ref
JN-012026-6915029
Phone number
+852 3412 4861

Job summary

Function
Retail & Sourcing
Specialisation
Store Management
What is your area of specialisation?
Retail
Location
Hong Kong
Job Type:
Permanent
Consultant name
Ms. Chan
Consultant phone
+852 3412 4861
Job Reference
JN-012026-6915029

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.