Save Job Back to Search Job Description Summary Similar JobsInternational and Fast Growing CompanyGreat Career ProspectAbout Our ClientJoin a prestigious Japanese jewellery brand as a Business Retail Operations Manager, where you will play a pivotal role in driving operational excellence and delivering an exceptional customer experience. Reporting directly to the Managing Director, you will oversee business retail operations, manage budgets including P&L, and ensure smooth day-to-day store performance across multiple locations.Job DescriptionDevelop and manage operational strategies, budgets, and cost controls to achieve business objectives.Streamline processes to enhance efficiency, improve customer service, and optimize product displays.Lead cross-functional teams, set goals, and ensure alignment with corporate vision and brand standards.Monitor KPIs and sales results, analyze reports, and implement improvement plans.Establish and enforce operational procedures and ensure compliance with regulatory requirements.Support new store openings, including planning, equipment setup, and localized operations tailored to market needs.Manage staff scheduling, training, and performance to maintain high operational standards and achieve sales targets.Oversee inventory management, replenishment, and loss prevention.Collaborate with management on MD planning and execute strategies based on corporate direction.The Successful ApplicantMinimum 5 years of managerial experience in fashion-related industries (experience in jewellery or reuse industry is a plus)Strong leadership skills with the ability to communicate, influence, and negotiate effectively at all levelsExperience in new business setup and strong network with retail malls and landlords is highly desirableFluent in Cantonese, English and/or Japanese (spoken and written)Proficient in Microsoft Office (Word, Excel, PowerPoint)What's on OfferThis is an exciting opportunity to be part of a luxury brand with a rich heritage, where you will shape retail operations and contribute to the success of a growing business. Competitive salary and benefits offered.ContactMs. ChanQuote job refJN-012026-6915029Phone number+852 3412 4861Job summaryFunctionRetail & SourcingSpecialisationStore ManagementWhat is your area of specialisation?RetailLocationHong KongJob Type:PermanentConsultant nameMs. ChanConsultant phone+852 3412 4861Job ReferenceJN-012026-6915029