IT Operations Support Manager (Incident Management)- 30-45k

Kowloon Temporary HK$35,000 - HK$45,000 per month (HK$420,000 - HK$540,000 per year) View Job Description
The IT Operations Support Manager will oversee and ensure the smooth functioning of IT operations within the financial services industry. This role requires a proactive approach to managing technology systems and providing support to maintain high operational standards.
  • Great Learning Platform
  • Good Exposure to Financial Industry

About Our Client

The hiring company is a well-established and reputable large organization within the financial services industry. It is known for its focus on delivering innovative and reliable solutions, with a strong presence in Kowloon.

Job Description

As an IT Operations Support Manager, your main responsibilities will include:

  • Managing day-to-day IT operations to ensure system reliability and performance.
  • Monitoring and troubleshooting technology infrastructure to resolve issues promptly.
  • Coordinating with various teams to implement IT solutions aligned with business needs.
  • Ensuring compliance with IT policies, security standards, and regulatory requirements.
  • Preparing and maintaining documentation for IT processes and procedures.
  • Supporting the team in system upgrades and maintenance activities.
  • Collaborating with vendors and service providers for IT-related services.
  • Providing technical support and guidance to internal stakeholders.

The Successful Applicant

A successful IT Operations Support Manager should have:

  • A strong background in IT operations and technology support within the financial services industry.
  • Proficiency in managing and troubleshooting IT systems and infrastructure.
  • Knowledge of IT compliance and security standards.
  • Excellent problem-solving and organizational skills.
  • The ability to work collaboratively and communicate effectively with teams.
  • A proactive and adaptable approach to handling challenges.

What's on Offer

  • Renewable one-year contract with opportunities for extension.
  • Exposure to the dynamic financial services industry in Kowloon.
  • Professional development opportunities within a large organization.
  • Supportive and collaborative work culture.



If you are passionate about technology and IT operations within the financial services industry, we encourage you to apply for this exciting opportunity in Kowloon.

Contact
Alexandra Leung
Quote job ref
JN-082025-6817579
Phone number
+85225306113

Job summary

Function
IT
Specialisation
Infrastructure
What is your area of specialisation?
Financial Services
Location
Kowloon
Job Type:
Temporary
Consultant name
Alexandra Leung
Consultant phone
+85225306113
Job Reference
JN-082025-6817579

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.