applying for a job

How to write a cover letter - tips from a recruitment agency

Naren Sankar — Tue, 11 Mar 2025 05:03:21 +0000

How to write a cover letter - tips from a recruitment agency Naren Sankar

You’re probably familiar with the standard cover letter. It goes something like this: introduce yourself, explain why you’re a great fit for the job, explain why the company is a great fit for you, and then finish by providing your contact details and thanking them for their time.

However, as fresh faces enter the competitive workforce alongside those who are moving companies, many of us have different ideas of what a cover letter is. Despite the popularity of social media, a well-written cover letter remains an essential tool for job seekers to make a lasting impression and showcase their qualifications to prospective employers.

15 tips for writing a great cover letter

Ultimately, the question on every candidate’s mind is: Do recruiters read cover letters? Yes, we do. As recruitment agencies receive more cover letters, what does it truly take to stand out in today’s job search? How long should a cover letter be? What does the perfect cover letter include?

As a recruitment agency with experience reading thousands of cover letters, we'll offer insights, advice, and techniques to craft a great cover letter to help you stand out. We've also included a handy checklist and sample cover letter.

1. Open with a hook

The number one goal of your cover letter is to get a hiring manager interested in you, and what you have to offer. But if your opening paragraph starts with “I am writing to apply for [job name] at [company name]”, chances are they may stop reading — even if you’re a perfect fit for the role.

Swap the standard introduction with a memorable statement instead. Start with an impressive achievement you’re proud of and that’s relevant to the role or highlight an aspect of the job description that stands out to you. If you can get them to keep reading, that’s half the battle won.

Here are some compelling examples to illustrate how you can immediately capture the hiring manager's attention:

Accountant: "Identifying and implementing a strategic tax optimisation plan that saved my previous employer $500,000 in unnecessary tax expenditures last fiscal year was a highlight of my career as an accountant. I am eager to bring my analytical skills and tax-saving strategies to the accounting team at [Company Name], ensuring financial efficiency and compliance."

Software Developer: "I developed a mobile application that solved a longstanding problem for XYZ Charity, increasing their operational efficiency by 40%. I'm excited about the opportunity to leverage my technical skills and passion for social good as a Software Developer at [Company Name]."

Marketing Professional: "Increasing brand engagement by over 50% in six months was just the beginning of my journey with XYZ Corp, and I am eager to bring similar groundbreaking results to the Marketing Manager position at [Company Name]."

Sales Executive: "Exceeding my sales targets by over 150% for three consecutive quarters was no small feat, but rather a testament to my strategic approach and relentless drive. I am excited to channel this energy and expertise into driving sales growth as a Sales Executive at [Company Name]."

Human Resources Professional: "Revamping our recruitment strategy to prioritise diversity and inclusion resulted in a 40% increase in team diversity over two years, enriching our company culture and driving innovation. I look forward to applying my passion for building inclusive workplaces in the HR Manager role at [Company Name]."

2. Create a memorable impression with storytelling

Storytelling in your cover letter can be a powerful tool to create a memorable impression and engage the hiring manager. A well-crafted narrative that connects your past experiences to the role you're applying for can not only demonstrate your qualifications but also showcase your ability to communicate effectively.

When incorporating storytelling into your cover letter, focus on a key moment or achievement in your career that illustrates your problem-solving skills, resilience, or leadership.

Explain the context, the action you took, the outcome, and, most importantly, what you learned from the experience and how it prepares you for the challenges of the job you're applying for. This method can transform your cover letter from a simple list of qualifications into a compelling narrative that highlights your unique journey and fit for the role.

Here is an example, "In my previous role as a project manager, I led a team that was behind schedule on a critical project. By re-evaluating our approach and fostering a culture of open communication and collaboration, we not only delivered the project on time but also exceeded our client's expectations. This experience taught me the value of adaptability and the power of a motivated team, principles I'm excited to bring to your organisation."

It's about showing, not just telling, why you're the ideal candidate for the job.

3. Personalise it to the hiring manager

Address your cover letter to the right person, quote the job title and job application reference number (if applicable), and add where and when you saw the advertisement. Also, include the date and your contact details, as well as your Linkedin profile.

Given that the hiring manager's name might not always be readily available or identifiable, opting for 'Dear Hiring Manager' as a salutation in your cover letter is both perfectly acceptable and commonly used in job applications.

4. Enhance your application with digital links

Beyond including your LinkedIn profile, consider mentioning any relevant online portfolios, professional blogs, or personal websites that showcase your work, achievements, and professional interests.

Your digital footprint can provide a richer, more dynamic picture of who you are as a professional. For instance, a writer could mention their blog or published articles, and a software developer might reference their GitHub profile. These digital assets allow hiring managers to see your work in action, offering tangible proof of your skills and creativity.

When referencing your digital footprint, ensure that all links are up-to-date and that your profiles are polished and professional. This is your chance to make a memorable impression by demonstrating not just what you've done, but who you are and what you're passionate about.

Keep in mind the privacy settings of any personal content you share and make sure it aligns with the professional image you wish to project.

5. Use a clear and concise structure

A good cover letter uses short sentences, and simple language and is concise.

The cover letter word count isn't that important, but it should be between three to four paragraphs in length and no longer than one page. Half a page would be too short unless you're a graduate applying for your first role. Remember, you'll get the opportunity to go into more detail in the interview process.

Incorporating a cover letter heading at the top can help ensure that your application makes a strong first impression. Clearly state why you are interested in the role and company in the first paragraph.

Next, demonstrate how your key skills, qualifications and experience can help the business meet its goals. Show how your interests and personal qualities make you the best fit for the job and close by thanking the reader for considering your application.

6. Align your cover letter with the job description

Your cover letter should express how your unique combination of attributes could add real value to that particular role in the company.

Read the job description carefully so that you can match your most relevant skills, qualifications, knowledge, and experience to the job ad with clear examples to support your statements. You can also research the company website and match your relevant experience with the company's mission.

Many companies use Applicant Tracking Systems (ATS) to screen cover letters and resumes. To ensure your cover letter makes it past these systems, use keywords and phrases directly from the job description.

This will help your application align with what the employer is looking for and increase the chances that your cover letter will be read by a human.

At Michael Page, we offer a wide array of exciting job opportunities for you to explore. Start your job search today and let us connect you with your next great opportunity.

7. Let your personality shine through

Recruiters are on the lookout for people who will be a good cultural fit and those who think outside the box. While cover letter examples are a helpful springboard for inspiration, try not to follow them to a T. Instead, inject a bit of humour and your personality into the cover letter.

Here’s a great example from a writer at The Daily Muse:

“If I’m in a conference room and the video isn’t working, I’m not the sort to simply call IT and wait. I’ll (gracefully) crawl under the table and check that everything is properly plugged in.”

This type of example not only lightens up the cover letter. It also demonstrates your soft skills to the hiring manager, without being overly stuffy. However, remember to always keep it professional – if you wouldn’t say it in a job interview, don’t put it in your cover letter.

You'll be able to share more relevant stories in your job interview, so don't go beyond the ideal length of one page.

8. Emphasise soft skills with examples

In today's job market, highlighting your soft skills is as crucial as showcasing your technical abilities. However, stating you have these skills is not enough; you need to provide concrete examples that demonstrate how you've applied them effectively in real-world situations.

For instance, if you want to highlight your teamwork skills, you might say: "Collaborating closely with a diverse team, I played a key role in orchestrating a turnaround for a struggling project, which ultimately resulted in its success and a 20% increase in customer satisfaction."

By providing specific examples like these, you make a compelling case for your soft skills, showing potential employers not just that you possess these qualities, but how they've had a tangible impact in your past roles.

9. Keep the tone upbeat

The tone of your cover letter should be professional, and friendly and convey enthusiasm. You want to demonstrate that you are enthusiastic about the role and have a positive attitude towards the company.

A sentence like "I am particularly excited about this role because it leverages my proven track record in innovative problem-solving and my dedication to building supportive team dynamics" highlights your positive attributes and readiness to contribute.

Avoid mentioning areas where you may be lacking the skills or experience listed in the job advertisement, as you can address these in the interview stage.

10. Use a cover letter template

If you’ve ever wondered how other people make their cover letters and CVs look so great, here’s the secret: templates. Countless templates on sites like Resume Lab, HubSpot or even Etsy will help you stand out. And the best part? You don’t need design experience to use them.

If you’re using a template, be sure that your cover letter and resume are visually consistent. Keep the same font, colour scheme and formatting for each to ensure you make an impact.

Try our free templates to get started on crafting your standout application today.

11. Give them a reason to read your resume

The point of a cover letter is first to introduce yourself and show why you are a good fit for the role and the company, but it should also act as something of a teaser for your resume.

You want the reader to move from the cover letter to your impressive resume, so don’t simply regurgitate all of the information from your resume into your cover letter, but rather add tidbits so they will be enticed to continue reading.

Read next: How to write a winning resume

12. Avoid clichés

Anyone who has ever worked in an office knows a raft of professional buzzwords – and is already tired of them. Avoid using terms and phrases like ‘team player’ and ‘give everything 110%’. If you’d still like to include these sentiments, find a way to write them so they don’t get written off as meaningless filler.

13. Always proofread

No matter how cover letters change through the ages, this one piece of advice on how to write a cover letter remains the same. Spelling mistakes or poor copy-paste jobs are the fastest way to get your application discarded by hiring managers.

Also, when you’re working with templates or saving as PDFs, it’s easy to let a missed comma, rogue bullet point or incomplete sentence slip by.

Run your cover letter through a proof-reader before saving it as a PDF and have a trusted friend or family member double-check it for mistakes. Reading your cover letter out loud is another great way to catch any tiny errors in the mix.

14. Explaining gaps in your career

Navigating the job market as a non-traditional candidate – whether you're changing careers, re-entering the workforce after a hiatus, or have a non-linear career path – can be daunting.

However, your cover letter is a powerful platform to highlight how your diverse experiences contribute to a rich skill set and a unique perspective that can benefit the company.

When crafting your cover letter, focus on the narrative that connects your past experiences to the job you're applying for. Emphasise transferable skills that have prepared you for this new role, even if they were developed in a different industry. For example, leadership, project management, communication, and problem-solving are valuable in virtually any job.

Acknowledge gaps or transitions directly and confidently, focusing on your growth, what you learned, and how this makes you even more prepared for the challenges of the role you're applying for.

Your goal is to turn potential perceived weaknesses into strengths by demonstrating your resilience, adaptability, and readiness to leverage all your experiences in the new role.

If you took a career break to travel or pursue further education, you could write: "During my time away from the professional world, I embraced the opportunity to travel and study, which broadened my perspectives and enhanced my problem-solving skills, making me a more adaptable and innovative thinker ready to contribute to your team."
If you took time off to care for family, you might include: "The period I dedicated to family care honed my time management, empathy, and crisis management skills, equipping me with a deeper understanding of teamwork and resilience that I bring to my professional endeavours."

Remember, non-traditional doesn't mean unqualified. It means you bring diversity of thought, experience, and skills that can enrich the team and company you're hoping to join.

This approach is equally effective when crafting a career change cover letter, allowing you to highlight how your diverse experiences and transferable skills position you as a strong candidate for a new industry or role.

15. Keep to one page

While it's essential to include enough detail to showcase your qualifications, it's equally important to adhere to the one-page rule. Focus on your most impactful achievements, and carefully select experiences that align closely with the job description. This constraint not only respects the hiring manager's time but also challenges you to present your most compelling attributes succinctly.

Leveraging AI to write your cover letter

As the job market evolves, so do the tools at our disposal. One innovative approach is leveraging AI for writing cover letters. AI writing assistants can help generate personalised cover letters based on your input, ensuring you highlight your strengths and tailor your application to specific job descriptions.

However, while AI can serve as a valuable starting point, reviewing and refining its output is essential to ensure it avoids sounding like a generic cover letter. The combination of technology and personal touch ensures your cover letter remains authentic and genuinely reflects your qualifications and personality.

Cover letter writing checklist

We've covered a lot, so here is a helpful checklist to get you started writing a compelling cover letter. By following these guidelines, you can craft your own cover letter that not only stands out to hiring managers but also showcases your unique qualifications and personality.

Start with a hook: Begin with something memorable, such as an impressive achievement or a unique aspect of the job that excites you.
Incorporate storytelling: Use storytelling to connect your past experiences, challenges, and triumphs to the role you’re applying for, demonstrating your problem-solving skills and resilience.
Personalise: Address the cover letter to the hiring manager if possible. If not, "Dear Hiring Manager" is suitable. Include job details and your contact information.
Include digital links: Enhance your application by linking to your LinkedIn profile, online portfolios, or professional blogs that showcase your work.
Clear and concise structure: Strive for a balance between providing enough detail to showcase your qualifications and adhering to the one-page limit.
Align with job description: Tailor your cover letter to the job ad, using keywords and phrases for ATS compatibility and demonstrating how your skills match the role.
Show personality: Let your personality shine through with a bit of humour or personal anecdotes, but keep it professional.
Emphasise soft skills with examples: Provide specific examples of how you've used your soft skills to achieve positive outcomes.
Keep the tone upbeat: Maintain a professional, friendly, and positive tone throughout your cover letter.
Use a template: Consider using a cover letter template to ensure visual consistency with your resume.
Tease your resume: Give the hiring manager a reason to read your resume without repeating all the information from it.
Avoid clichés: Stay clear of overused phrases and buzzwords, opting for original language that reflects your true voice.
Proofread: Always check for spelling and grammatical errors, and consider having someone else review your cover letter.
Explaining career gaps: If you're a non-traditional candidate, use your cover letter to explain career gaps or transitions, emphasising your diverse experiences and transferable skills.

Sample cover letter

Dear [Name of Hiring Manager],

With a track record of boosting customer satisfaction by 30% in a single quarter through innovative problem-solving and team collaboration, I was thrilled to discover the opening for [Job Title] at [Company Name]. Your commitment to [something you admire about the company, such as 'sustainable solutions' or 'cutting-edge technology'] resonates with my professional career aspirations.

At [Your Last Company], as [Your Last Position], I led a cross-functional team to address a critical project that was significantly behind schedule. By changing our project management approach and cultivating a culture of transparency and mutual support, we not only met our delivery deadline but also significantly enhanced the project's quality, leading to commendations from both our clients and senior management. This experience has equipped me with the resilience and creative thinking I'm eager to bring to the [Job Title] role at [Company Name].

My commitment to excellence extends beyond my primary job functions. For instance, I have actively engaged in [a short explanation of any significant achievements, certifications, or personal projects relevant to the job], further honing my skills in [relevant skill or area]. My portfolio [or LinkedIn profile, blog, etc.], which I invite you to explore, showcases work that has positively impacted my previous employers and clients.

I am particularly excited about contributing to [mention a project, initiative, or aspect of the company related to the position], applying my expertise in [mention one or two key skills related to the job] to further [Company Name]'s objectives. My attached resume provides a detailed overview of my accomplishments, including my role in [briefly mention an achievement or project that aligns with the job description].

Thank you for considering my application. I look forward to discussing how my skills and experience can align with the innovative work at [Company Name]. Please feel free to contact me at [Your Phone Number] or [Your Email] to arrange an interview at your convenience.

Warm regards,

[Your Name]

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How to confirm interview attendance via email

lizjammal — Mon, 17 Feb 2025 05:33:52 +0000

How to confirm interview attendance via email lizjammal

Landing an interview for a role you’re excited about is a significant milestone in your job search. This signals a perfect match between your resume and the employer’s needs.

Before you dive into the nuts and bolts of interview prep – rehearsing commonly asked job interview questions or deciding on your outfit – there is a pivotal first step to consider: sending a confirmation email. This action remains crucial, even if the hiring manager or recruiter initially communicated the interview details over the phone.

This guide covers the importance of job interview confirmation emails and their impact on professional relationships. It includes easy-to-use templates for crafting the perfect message every time.

What is a job interview confirmation email?

A job interview confirmation email is a reply to the interviewer’s initial communication. After receiving the interview details from the hiring manager or recruiter, the job applicant sends a confirmation email to acknowledge receipt of the information and confirm their attendance.

This step follows after crafting a standout resume that aligns with the job’s requirements and catches the hiring manager's attention. With your resume setting the stage, the interview confirmation email showcases professionalism and attention to detail while ensuring everyone is aligned on the interview logistics. It’s your chance to let the hiring manager know you are on the same page about when and where your interview is happening, and it is your next act in showcasing your professionalism.

Despite being a seemingly simple step, it's often overlooked or underestimated in its importance. Many job seekers don't realise how much value a well-crafted confirmation email can add to the overall interview process. It's a small action that can have a big impact, serving as a first impression of your organisational skills, professionalism, and communication style – three qualities that hiring managers care deeply about.

In short, it's not just about making sure you show up at the right time – it’s about making a solid first impression.

Why is a job interview confirmation email important?

Sending an interview confirmation email may seem like a small task, but it’s a powerful way to make a lasting impression. It’s your chance to ensure everything is in place and highlight your professionalism before the big day. Here’s why it matters:

Verifies the details a second time: Confirm the time, location, and format to avoid any last-minute confusion.
Clears up uncertainty: Use this opportunity to ask about any details you might not have covered – like the interview format or who you'll be meeting with.
Shows you’re organised and proactive: A thoughtful confirmation email tells the interviewer you’re on top of things and ready for the conversation.
Demonstrates enthusiasm: Reaffirm your excitement for the role and the company, setting a positive tone before the interview even starts.

Key elements to include in a job interview confirmation email

A job interview confirmation email should be clear, concise, and to the point. It doesn’t need to be lengthy or overly detailed, but it should contain a few key pieces of information. Here’s what to include:

Subject line: The subject line should clearly state the purpose of the email. A simple phrase such as “Interview Confirmation for [Your Name] as [Job Title]” is professional and effective.
Greeting: Address the hiring manager by name, using a professional salutation such as “Dear [Hiring Manager’s Name]”.
Thank you and acknowledgment: Start by thanking the interviewer for the opportunity and acknowledging the details of the interview they provided.
Restate interview details: Confirm the time, date, location, and format (e.g., in-person, phone, or video) of the interview. If necessary, include any additional information, such as the name of the interviewer, the department, or the specific address.
Availability for adjustments: Politely let them know that you are flexible and open to any changes if needed. This shows that you are accommodating.
Closing and gratitude: Close by expressing your appreciation for the opportunity once again and your excitement for the interview.
Contact information: Include your phone number or another way to reach you if needed.

Tips for replying to a job interview invitation

When replying to a job interview invitation, it's crucial to be professional, timely, and clear. Here are some important tips when replying to an interview invitation:

Email your reply on the same day or by the next business day to show enthusiasm and respect for the opportunity.
Keep your tone enthusiastic but professional to balance excitement with formality.
Carefully review the email before sending it, ensuring no spelling or grammatical errors.

4 templates to help you reply to job interview invitations

If crafting the perfect email reply seems challenging, you're in the right place. Below, we've compiled several sample responses to interview invitations. These templates are crafted to be flexible, allowing you to customise them to showcase your distinct personality and highlight your fit for the desired role.

1) General interview confirmation template to accept or confirm the job interview

This is an email template that would be suitable for situations where you are simply accepting or confirming your upcoming interview.

Dear [Interviewer’s Name],

Thank you again for your earlier [call/email] inviting me to interview for the [job position] role at [company].

I am writing to confirm my attendance for the interview will take place at [time], at [place]. Are there any other details I should know before arrival, or is there anything you would like me to prepare?

I truly appreciate the opportunity to discuss the role and how my skills and experience are suited to the position. In particular, my previous work in [most relevant area of work for the position] would make me an ideal candidate.

If there’s anything else you need from me before the interview, please let me know.

Kind regards,

[Your Name]

2) Email template to reschedule a job interview

Here’s an example of how to reply to a job interview invitation requesting for alternative dates if you’re unable to accommodate the suggested date and time that are communicated to you:

Dear [Interviewer’s Name],

Thank you again for your earlier [call/email] inviting me to interview for the [job position] role at [company].

Due to a prior work commitment, I’m unavailable at [time] on [date]. Would it be possible to reschedule to another time that works for you? I’ll do my best to accommodate your schedule if you could provide a few alternative dates.

I look forward to hearing from you.

Best regards,

[Your Name]

3) Email template requesting accessibility accommodations

Dear [Interviewer’s Name],

Thank you for inviting me to interview for the [job position] role at [company name]. I am excited about the opportunity to discuss how my skills and experiences align with the needs of your team and contribute to [company name].

I would like to confirm the interview scheduled for [interview date] at [interview time], to be held at [interview location] via [video conferencing platform].

Additionally, I would like to discuss arranging for [specific accommodation]. This accommodation would ensure that I can fully participate in the interview process. I greatly appreciate your understanding and support in facilitating this request.

Please let me know if you need any forms or additional information from me to arrange these accommodations. I look forward to our meeting and discussing my application in more detail.

Thank you again for this opportunity and for considering my request.

Kind regards,

[Your Name]

4) Replying to a job interview email invitation: To decline the job interview

Here’s an example of how to decline an interview invitation by email:

Dear [Interviewer’s Name],

Thank you for your earlier [call/email] inviting me to interview for the [job position] role at [company].

I truly appreciate your interest in meeting with me to discuss my suitability for the role. However, I unfortunately will have to decline as I have decided to take on an opportunity at another organisation, and this role is not the right fit for me at this time.

I wish you all the best in finding the right candidate for this role.

Best regards,

[Your Name]

FAQs: Nailing your job interview confirmation emails

How should I respond to an interview invite?

Responding to an interview invite is your opportunity to echo professionalism with a touch of your flair. Start with a gracious thank you, confirm the nuts and bolts (date, time, place), and let your excitement about the role shine through. Remember to maintain a polite tone and a positive outlook when writing your reply.

This is also a prime time to toss in a line or two about why you are the puzzle piece they’ve been searching for, using your experience and skills as proof.

Can I really use a sample email as my template?

Absolutely, a sample email is like having a map when you are exploring new territories. It gives you the outline, but you get to fill it in with your own landmarks.

Swap out the generic bits with specifics – name, job title, company, the works – to make it unmistakably yours.

Related: Resignation letter templates

When is the best time to send my interview email confirmation?

Timing is everything, and in this case, sooner is better. Hit send on your confirmation email the same day you get the invite or the next business day. It shows you are keen and on the ball – qualities every employer appreciates.

What goes in the email subject line?

Your subject line is like the title of your favourite book – it should grab the attention of the email recipient. Keep it clear and informative: “Interview Confirmation for [Job Title] at [Company Name]” or “Looking Forward to Our Interview on [Date]”. It’s the first impression of your email, make it confident and strong.

What if their time doesn't work for me?

Life happens, and sometimes schedules clash. If you need to request a different time, do so with grace. Explain your conflict and offer alternative slots, showing flexibility. It’s about finding a win-win time slot while maintaining respect for everyone’s calendar.

How do I politely decline an interview?

Sometimes a role isn’t the right fit, or another opportunity comes up. To decline, thank them warmly for the offer, briefly explain your decision, and wish them well in their search. It’s about closing the door gently and leaving a positive impression.

What should I triple-check before sending my email?

Before your confirmation email takes flight, give it a thorough pre-send check. Look for typos, confirm you’ve got the right names and details, and ensure your email radiates professionalism and enthusiasm. A well-polished email speaks volumes about your attention to detail.

How do I show I'm really into this opportunity?

Your email should glow with your enthusiasm and professionalism. A respectful tone, a dash of gratitude for the invite, and a succinct showcase of your relevant talents can make your email stand out. And before you press send, a final proofread can be your best friend.

What if I have more questions?

Do you have queries about the interview process or need clarity on logistics? It’s completely okay to ask in your confirmation email. It shows you’re thorough and eager to be fully prepared. Just keep your questions concise and relevant.

Remember, your confirmation email is more than just a logistical checkpoint; it’s your first step in building a relationship with your potential employer. Make it count!

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How to structure effective job interviews: A guide for hiring managers

Simone Wu — Tue, 09 Apr 2024 14:18:14 +0000

How to structure effective job interviews: A guide for hiring managers Simone Wu

As a hiring manager, knowing how to structure effective job interviews is a critical skill that significantly impacts the future of your organisation. A well-structured interview process helps you identify the most suitable job applicants, and ensures that you make informed hiring decisions that align with your company's goals and values.

Whether it is your first time hiring or if you are a seasoned recruiter, this guide will explore the critical elements of structuring an effective job interview and provide practical tips and strategies to elevate your interviewing skills and attract top talent to your organisation.

12 things to do before, during and after job interviews

Before the interview

1. Define clear objectives

Before diving into the interview process, start by defining clear objectives. Thoroughly review the job description and identify the essential skills, qualifications, and experience required for the role.

Collaborate with other stakeholders, such as the hiring team and department heads, to gain a comprehensive understanding of the position's requirements and expectations.

Once you have a clear picture of the ideal candidate profile, list key competencies and attributes you will assess during the interview. This list will serve as a roadmap, ensuring your questions and evaluations remain focused and aligned with your hiring goals.

2. Develop a structured interview format

A structured interview format is essential for maintaining consistency and fairness throughout the hiring process. By following a standardised approach, you can minimise bias and ensure all job applicants are evaluated based on the same criteria.

Start by creating a set of core questions that will be asked of all applicants. These questions should assess the key competencies and attributes you identified earlier. Consider including a mix of behavioural, situational, and technical questions to gain a well-rounded understanding of each candidate's capabilities.

In addition to the core questions, allow for some flexibility to explore unique aspects of each candidate's background and experience. However, maintain a consistent structure and allocate similar amounts of time for each interview to ensure a level playing field.

3. Minimise unconscious bias

Unconscious bias can impact hiring decisions, leading to unfair treatment of job applicants and potentially overlooking top talent. A structured interview format can help minimise bias by ensuring all applicants are evaluated based on the same criteria.

To further mitigate unconscious bias, consider the following:

Train interviewers to recognise and avoid common biases, such as confirmation bias, halo effect, and stereotyping
Use diverse interview panels to bring multiple perspectives to the evaluation process
Develop objective scoring rubrics to assess applicants’ responses consistently
Avoid making snap judgments based on first impressions or irrelevant factors, such as appearance or background
Focus on job-related qualifications and competencies rather than personal characteristics or cultural fit

By actively addressing unconscious bias, you can create a more inclusive and equitable interview process that identifies the best applicant based on merit.

4. Manage interview panels effectively

When conducting interviews with a panel, it is crucial to ensure a cohesive and organised experience for both the interviewers and the candidate. To manage interview panels effectively:

Assign specific roles and responsibilities to each panel member, such as asking certain questions or evaluating specific competencies
Develop a clear agenda and time allocation for each panel member’s questions and discussion
Encourage all panel members to contribute and share their perspectives while maintaining a respectful and professional atmosphere
Designate a panel leader to facilitate the discussion, keep the interview on track, and ensure a smooth transition between panel members
Provide the candidate with clear instructions on the panel format and introduce each panel member and their role
Allow time for the candidate to ask questions and engage with the entire panel

By managing interview panels effectively, you can create a structured and organised experience that allows for diverse input while maintaining a cohesive and professional environment for the candidate.

5. Prepare thoroughly

Proper preparation is vital to conducting effective job interviews. Begin by reviewing each candidate's resume, cover letter, and any additional materials they have submitted. Familiarise yourself with their background, qualifications, and relevant experience.

Next, create a detailed guide that outlines the interview questions you will ask and any specific points you want to cover. This guide will help you stay organised and collect all the necessary information during the interview.

It is also essential to prepare the interview environment. Choose a quiet, comfortable space that is free from distractions. Ensure all necessary materials, such as the candidate’s resume and a notepad for taking notes, are readily available.

Adopting open body language can create a welcoming and engaging atmosphere, such as avoiding crossing arms and legs to prevent the appearance of disinterest or defensiveness.

During the interview

6. Establish rapport with job applicants

Creating a positive and welcoming atmosphere is crucial for easing applicants' nerves and allowing them to showcase their best selves. Start the interview by introducing yourself and providing a brief overview of the company’s values, the role and how it contributes to the success of the company.

Engage in some light conversation to break the ice and help the applicant feel more comfortable. Ask about their journey to the interview location or mention something interesting from their background that caught your attention.

Throughout the interview, maintain a friendly and professional demeanour. Use active listening techniques, such as nodding, maintaining eye contact, and asking follow-up questions, to demonstrate your genuine interest in the candidate's responses.

7. Ask behavioural and situational questions

Behavioural and situational questions are powerful tools for assessing a candidate’s past performance and potential to handle future challenges. These questions require candidates to provide specific examples of how they have handled real-life situations, giving you valuable insights into their problem-solving skills, decision-making abilities, and work style.

Use the STAR (Situation, Task, Action, Result) framework when crafting behavioural questions. Ask job applicants to describe a specific situation, the task they needed to accomplish, the actions they took, and the results they achieved. This structured approach helps you gather concrete evidence of their capabilities.

Situational questions, on the other hand, present hypothetical scenarios and ask the applicants how they would respond. These questions allow you to evaluate a candidate’s thought process, judgment, and ability to think on their feet.

8. Evaluate technical skills

Depending on the role you are hiring for, assessing technical skills may be crucial to the interview process. Develop a set of technical questions or practical exercises that align with the specific requirements of the position.

For example, if you are hiring a software developer, you may ask them to solve a coding problem or discuss their experience with specific programming languages. If you are interviewing a marketing professional, ask them to analyse a case study or develop a creative campaign idea.

When evaluating technical skills, it’s essential to clearly understand the desired proficiency level and assess applicants fairly based on their demonstrated abilities.

9. Allow for candidate questions

Allocating time for interviewees to ask questions is a courtesy and an opportunity to gauge their interest and engagement with the role and the company. Encourage them to ask questions throughout the interview or dedicate a specific portion of the interview for this purpose.

Pay attention to details in the questions job applicants ask, as they can reveal their priorities, research, and understanding of the position. Thoughtful and well-informed questions demonstrate genuine interest and preparation.

Be prepared to provide honest and informative answers to candidate questions. Use this as an opportunity to share more about the company culture, growth opportunities, and expectations for the role.

10. Take detailed notes

Taking detailed notes during the interview is essential for accurately evaluating applicants and making informed hiring decisions. Create a standardised note-taking template that aligns with the key competencies and attributes you are assessing.

Record specific examples, achievements, and responses that stand out during the interview. These notes will serve as a helpful reference when comparing applicants and making final decisions.

Be sure to maintain a balance between active listening and note-taking. Avoid getting overly absorbed in writing that you miss important nonverbal cues or fail to engage with the candidate effectively.

After the interview

11. Conduct post-interview evaluations

After each interview, take time to conduct a thorough post-interview evaluation. Review your notes and assess the candidate’s performance against the predetermined criteria and competencies.

To gather diverse perspectives and insights, involve other hiring team members in the evaluation process. Discuss the candidate's strengths, weaknesses, and overall fit for the role and the organisation.

Use a standardised rating system or evaluation form to ensure consistency and objectivity in your assessments. This will help you compare applicants fairly and make data-driven hiring decisions.

12. Provide timely feedback

Providing timely feedback to job applicants is critical to a positive interview experience. Whether a candidate is selected for the role or not, it's essential to promptly inform the candidate of the interview’s outcome.

For successful applicants, extend a verbal or written job offer outlining the key terms and conditions of employment. Be prepared to answer any additional questions they may have and provide guidance on the next steps in the hiring process.

For those who are not selected, provide constructive feedback on their performance and express appreciation for their time and interest in the role. Offering specific and actionable feedback can help candidates improve their interviewing and communication skills and maintain a positive impression of your organisation.

Mastering the art of job interviews: Key to building a high-performing team

Structuring an effective job interview requires careful planning, preparation, and execution. You can make informed hiring decisions that drive your organisation’s success by defining clear objectives, developing a structured format, asking behavioural and situational questions, evaluating technical skills, and conducting thorough post-interview evaluations.

Remember, the interview process is an opportunity to assess candidates and showcase your company’s culture and values. A positive and engaging interview experience can attract top talent and build a strong employer brand.

As you refine your interviewing skills and techniques, continuously seek feedback from colleagues and candidates to identify areas for improvement. Stay updated on industry best practices and emerging trends in talent acquisition to ensure that your interview process remains effective and competitive.

By mastering the art of conducting effective job interviews, you can build a high-performing team that will propel your organisation to new heights of success.

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13 common job interview questions and sample answers

Simone Wu — Wed, 15 Nov 2023 04:59:47 +0000

13 common job interview questions and sample answers Simone Wu

Getting a call back for an interview is a thrilling step forward. However, to truly make an impact, preparation is key. The interview is your prime opportunity to leave a lasting impression on the hiring manager.

Your responses showcase your qualifications, communication skills, as well as how you align with the company’s values and team dynamics. A pivotal part of your job interview preparation should be acquainting yourself with typical interview questions and formulating concise, relevant answers.

This preparation will help you handle interview questions with confidence. The good news is that many of them are predictable.

Click on any of the questions below to jump ahead and explore how to answer them effectively.

Tell me about yourself
Why do you want to work here?
What do you know about us as a company?
What do you think we should do differently?
What are your strengths?
What are your weaknesses?
What were the worst and best parts of your previous role?
Why are you making a move from your current company?
What are your future goals?
Do you have any questions for us?

Search for your next role

General interview questions and sample answers

General job interview questions are designed for hiring managers to assess your qualifications, experiences, and motivations. While the specific questions may vary depending on the position and company, there are several common ones that are frequently asked.

1. Tell me a bit about yourself.

Instead of delving into anecdotes on your personal life or redundant career details, use this chance to spotlight key achievements. Summarise your career trajectory, emphasising how it aligns with the role you’re seeking.

This isn’t just about recounting your resume; it’s about branding yourself in line with the job description you're applying for. If you're uncertain about condensing your experiences, focus on industry insights and relevant jargon. Discussing recent industry news and expressing your views on them can demonstrate your enthusiasm and knowledge for the role.

Remember, this question isn’t just about content; it assesses your presentation skills and whether you are the right fit in terms of the company's culture.

Example answer to “Tell me about yourself”

Over the past six years in the marketing industry, I’ve had the privilege of working with both startups and established brands. I began my journey as a content creator, where I learned the power of storytelling and its impact on brand perception.

Later, I transitioned into a digital marketing specialist role, where I spearheaded campaigns that increased web traffic by 30% and enhanced our lead generation by 25%. One of my most memorable experiences was collaborating with a cross-functional team to launch a product campaign that not only achieved its KPIs but also won an industry award.

I’m passionate about leveraging data to drive marketing decisions, and I pride myself on staying updated with the latest trends and technologies in our field.

Outside of work, I enjoy attending marketing seminars and workshops. Continuous learning and networking have always been fundamental to my professional growth. I’m eager to bring my expertise and enthusiasm to your team and contribute to the innovative marketing strategies you’re known for.

2. Why do you want to work here?

Hiring managers pose this question to gauge your enthusiasm and understanding of the company and role. To respond effectively, highlight specific aspects of the company and job that attracted you.

Then, connect your strengths and achievements to the role’s requirements. Enhance your answer by researching the company’s online presence and past projects, turning this knowledge into compelling reasons for your interest.

Example answer for “Why do you want to work here?”

I’ve always admired the innovative approaches your company takes in the industry, especially with the recent launch of [specific product or campaign].

Your commitment to sustainability and community engagement, as evident from your numerous corporate social responsibility initiatives, aligns with my personal values.

Furthermore, I’ve read about the company’s dedication to employee growth and continuous learning, which is essential for my professional development and long-term career path.

I believe my skills and experiences, combined with the dynamic environment here, would allow me to make a meaningful contribution and grow alongside the company.

3. What do you know about us as a company?

To excel in answering this question, thorough research is vital. This question lets you display your understanding of the company’s business and align with its values.

Start by searching for recent updates, product launches, events, and accolades related to the company. Explore their LinkedIn for unique insights from their posts and employees. Demonstrating in-depth research beyond their website indicates genuine interest.

Example answer for “What do you know about us as a company?”

Upon researching your company, I was impressed with the positive reviews I found, both from customers and former employees. Your innovative products have garnered significant attention and have been highlighted in various industry publications.

Additionally, the feedback on social media from previous staff members speaks volumes about the supportive and collaborative work environment here. I was particularly drawn to your company’s commitment to sustainability and your recent community outreach programs.

The accolades and awards you’ve received over the past years further solidify your reputation in the industry. It’s evident that your company not only values quality in its products and services but also fosters a culture of professional growth and development for its employees.

4. What do you think we should do differently?

This is a common interview question in start-ups, where interviewers look to assess your leadership skills – especially your ability to think critically and offer fresh ideas that support the company’s operations.

For example, your answer could be on improving the company’s social media presence, adopting a technology-first approach to customer service, or even about a policy you want to implement within your team. But, again, the point is to share your opinions and show interest.

Example answer for “What do you think we should do differently?”

In my research leading up to this interview, I’ve been genuinely impressed with many of the initiatives and products your company has rolled out. However, one area of potential improvement might be in the realm of digital engagement.

While you have a strong online presence, there’s always room to enhance user experience or explore newer platforms. For instance, I noticed that the company’s mobile application could benefit from some user-friendly updates and features to make it more interactive.

Additionally, considering the growing trend of interactive content and augmented reality, integrating such elements might provide a more immersive experience for users and set your brand apart in the marketplace.

However, I’m aware that decisions like these involve many factors, and I'd be eager to learn more about the company’s current strategies and how I could contribute to its ongoing success.

5. What are your strengths?

With this interview question, the interviewer aims to gauge your professional attributes and their relevance to the role. Highlight a few strengths aligned with the job requirements and provide concrete examples.

This helps the interviewer discern the value you would add. Key strengths might encompass handling pressure, effective delegation, and project management – especially when supported by key skills in using specific project management software to streamline workflows and enhance collaboration. Be modest in your response to avoid seeming arrogant.

A practical approach is to recount a past challenge and how you utilised your skills to overcome it, emphasising facts over self-praise.

Example answer for “What are your strengths?”

One of my core strengths is my ability to collaborate effectively with teams. Throughout my career, I’ve often found myself in roles where being a team player in cross-functional collaboration was pivotal.

I pride myself on being able to understand different perspectives and bridge gaps, ensuring that projects run smoothly and efficiently. This collaborative nature has not only allowed me to contribute to successful team projects but has also fostered a positive working environment.

Another strength of mine is my problem-solving skills. I tend to approach challenges with an analytical mindset and use data to guide my decisions, which helps me make sure they’re practical and lead to good results.

This combination of collaboration and analytical skills has been instrumental in my past roles, and I’m confident it will be valuable in this new position.

6. What are your weaknesses?

Answering this can be challenging, but it is a test of your self-awareness. If you’re missing a skill, acknowledge it and share your improvement plan.

For instance, if delegation or presentations are not your strengths, be candid and highlight your efforts to enhance these areas. It’s essential to recognise and admit your weaknesses, showcasing your commitment to growth and learning.

Example answer for “What are your weaknesses?”

One area I’ve been working on is my tendency to focus too much on the finer details of a project. While being detail-oriented has served me well in ensuring high-quality work, I've realised it can sometimes cause me to spend more time on certain tasks than necessary.

To work on this, I’ve been practising prioritisation and setting time limits for different phases of a project. These habits have become part of my work style, helping me manage time better and keep a good balance between detail and efficiency.

I am continuously seeking feedback and employing strategies to improve in this area, and I believe that I am self aware and willing to adapt will benefit me in any role.

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7. What were the best and worst parts of your last role?

This interview question aims to gauge your interests and assess how they align with the prospective role. For the positive aspects of your previous role, highlight what you enjoyed, what you learned, and how it contributed to your growth.

When discussing less favourable experiences, avoid openly criticising past employers or colleagues. Instead of focusing on personal disputes, opt for neutral reasons like company, flat organisational structure, or decision-making processes.

The goal is to present negatives in a way that underscores your adaptability and positive outlook.

Example answer for “What were the best and worst parts of your last role?”

The best part of my last role was the collaborative environment and the opportunity to work on diverse projects. I had the chance to liaise with various departments, which provided me with a holistic view of the company’s operations.

Working together gave me the chance to use my problem-solving skills and come up with innovative solutions, which helped the team succeed consistently.

On the flip side, one challenge I faced was the lack of advanced analytical tools which sometimes made data analysis more time-consuming than it could have been.

However, this also pushed me to think outside the box and come up with creative solutions to extract the necessary insights. While it was a hurdle, it also became a learning opportunity for me, reinforcing the importance of adaptability and problem-solving in challenging situations.

8. Why are you looking to make the move from your current company?

Answering this often poses a challenge, but it is crucial to remain positive about your current employer. Emphasise seeking new challenges and personal growth instead of focusing on any negatives of your current position.

Example answer for “Why are you looking to make the move from your current company?”

While I greatly appreciate the opportunities and experiences my current company has provided, I believe that now is the right time for me to seek new challenges and grow in a different direction.

I’ve always been passionate about [specific area or skill], and while I’ve worked on some projects related to this with my existing team, I’m really eager to go deeper into this area.

I've done my research, and your company’s commitment to [specific initiatives or projects] aligns perfectly with my career goals.

Making this move would allow me to contribute more meaningfully in my area of passion while also benefiting from the diverse experiences and learning opportunities that your company offers.

9. What are your future goals?

This interview question, in its various forms like “Where do you see yourself in five years?” aims to understand your ambition and career vision. When answering, emphasise your desire to grow, learn, and contribute in ways that align with the role you are applying for.

Refrain from generic responses like “I see myself with the company,” as this is implied by your presence at the interview. There is no wrong answer. Some might even highlight the pandemic, and use that as a reason to talk about more realistic, short-term goals.

While many hiring managers stick to common questions, be prepared for unique or behavioural ones, too. Being well-versed in standard questions sets a foundation for tackling more intricate interview scenarios.

Example answer for “What are your future goals?”

In the short term, my goal is to join a company like yours, where I can apply my skills and knowledge while also learning from experienced professionals.

I’m really excited about the potential to work on [specific projects/initiatives the company is known for] which aligns with my passion for [specific area of interest] and fits well with where my career goals are heading.

In the longer term, I see myself growing within the organisation, taking on more challenging roles, and eventually leading a team.

I'm also committed to continuous learning and plan on pursuing certifications or courses that can help me develop new skills to enhance my expertise.

Ultimately, I aim to make meaningful contributions to the industry and stay at the forefront of [specific domain/field] advancements.

10. If this role wasn’t on offer, what other roles would you be looking to apply for in our company?

This is an interesting interview question as it allows you to showcase your range. So, as part of your interview preparation ensure you have looked at similar and realistic roles or positions.

Ensure you have a strong response that highlights your strengths and skills, and demonstrates why you were attracted to the company and similar role attributes.

Example answer for “If this role wasn’t on offer, what other roles would you be looking to apply for in our company?”

While I’m genuinely excited about the role I’ve applied for, I’d also be interested in opportunities within [another role or department, e.g., Product Development or Customer Relationship Marketing].

My background in [specific skill/area, e.g., data analytics or human resources] gives me confidence that I could contribute in that space too. I’ve always admired [specific project or achievement related to that other role], and being part of that work would be very motivating for me.

What really matters to me is being with a company whose mission and values I believe in, and that’s why I see myself adding value across different teams here – while still staying true to my career goals.

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11. Why should we hire you?

Think of this interview question as an opportunity to summarise your experience, skill set, and passion for the job and company.

Your interviewer is essentially asking you to give your personal sales pitch, so take the time to explain why you’re qualified to do the work and deliver great results (a combination of skills and achievements), how you can support the interviewer and the broader business in their goals, and why you’ll be a great cultural fit.

Example answer for “Why should we hire you?”

I believe you should hire me because I bring a unique combination of skills and experiences that align closely with the requirements of this position. First, my passion for [specific domain, e.g., digital advertising] has led me to achieve [specific achievement, e.g., a 30% increase in online sales for my previous employer].

Additionally, my background in [relevant field or study, e.g., data analytics] allows me to approach problems with a strategic and data-driven mindset. I also pride myself on my strong [specific soft skills, e.g., time management, coordination, and interpersonal] skills, which I’ve seen mentioned as key attributes for this role.

I’m not only excited about the job scope but also about the opportunity to contribute to [specific company goal or project, e.g., your upcoming product launch or your mission of sustainable energy]. I genuinely believe that with my dedication and the expertise I bring, I can add significant value to your team.

12. What are your salary expectations?

When faced with the question of salary expectations, it is pivotal to be well-equipped with negotiation skills. It is essential to find a middle ground: confidently highlight your value without being rigid.

Begin by conducting comprehensive research on the industry’s pay standards, understanding the size and reach of the company, the intricacies of the role, and recognising your unique contributions.

Express enthusiasm for the role, share data confidently, and keep salary talks open – it sets the tone for a productive conversation.

Keep in mind that the key is to strike a balance between showcasing your value and being open to negotiation. Here are some guidelines to consider:

Aim high

Start with a number slightly above your desired salary. This gives you room for negotiation and increases the chances of reaching your target figure.

Don’t commit too early

It is beneficial to remain noncommittal in the initial stages of the interview. This strategy can provide you with better leverage later in the negotiation process.

Exude confidence

Your answer’s delivery is as essential as the content. Present your expectations confidently, showing that you’ve done your research and understand your worth.

Research ahead

Understand the industry standards, the company’s scale, and the specific job responsibilities. This will help you provide a realistic and justifiable figure.

Example answer for “What are your salary expectations?"

Based on my research of the industry standard for this role, as well as considering my experience, skills, and the cost of living in this area, I’m looking for a salary in the range of $[specific lower number] to $[specific higher number].

However, I’m also open to discussing the entire compensation package, including benefits and other perks. I’m genuinely interested in this position and the opportunity to contribute to [Company Name], so I’m confident that we can find a mutually beneficial arrangement.

13. Do you have any questions for us?

While you may be the one being interviewed you also have a chance to ask some key questions to help you determine if you think you are the right fit for the role.

Use this opportunity to ask any questions that haven’t been covered during the interview and to clarify anything about the role that may be unclear to you.

Questions could be about KPIs, what a standard day involves, team size, training opportunities, employee perks, or anything else that will help you determine the role’s suitability.

The questions you ask will help provide valuable insights into the role you are applying for and the culture at the organisation. It is not about asking as many questions as possible but rather asking thoughtful questions that demonstrate your understanding of the company and your fit within the role.

Jump back to top to explore the article from the beginning.

Preparing for job interview success: Beyond general interview questions

Mastering the art of answering common job interview questions is undeniably crucial for any job seeker. However, it’s equally essential to be well-prepared for behavioural and culture-related interview questions.

These questions delve deeper into your interpersonal skills, communication abilities, problem-solving prowess, and cultural fit within the organisation.

By understanding and practising responses to these multifaceted inquiries, you will showcase your expertise and qualifications in a way that demonstrates your adaptability and readiness to excel in diverse work environments.

So, as you embark on your job search journey, remember that a comprehensive understanding of interview questions from various categories will empower you to shine in any interview scenario.

Michael Page

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10 common behavioural job interview questions and sample answers

Naren Sankar — Thu, 26 Oct 2023 10:44:19 +0000

10 common behavioural job interview questions and sample answers Naren Sankar

Amidst the nuanced process of job interviews, where your future hinges on the impressions you leave, there exists a category of interview questions that holds a distinct and pivotal role: behavioural interview questions.

Far from the traditional “strengths and weaknesses” inquiries during the interview process, these questions possess a unique power – unveiling the true essence of who you are as a professional.

In the world of employment, it is not just about hard skills or the qualifications you bring to the table; it’s about how you apply that knowledge, solve problems and navigate the complexities of workplace dynamics.

Behavioural interview questions, designed to delve into your past experiences, soft skills, critical thinking abilities, time management skills, and decision-making, offer a profound glimpse into your emotional intelligence and your ability to handle real-life situations.

Related: Building your personal brand

Hiring managers ask them to gauge your adaptability, resilience, problem-solving acumen, and interpersonal skills – qualities that transcend mere technical competence.

While general interview questions are undoubtedly important, it is the mastery of behavioural questions that can set you apart in the fiercely competitive job market.

Employers seek not only to understand your capabilities but also to predict how you’ll contribute to their organisation’s culture and success.

In fact, some argue that these questions hold even greater significance than their conventional counterparts, for they provide a lens into the heart of your professional character.

So, as you embark on your career journey, remember that your ability to respond adeptly to behavioural interview questions can be the key to unlocking doors of opportunity.

Behavioural job interview questions and answers

Behavioural interview questions dive deep into your past actions and thought process, revealing how you handle situations and challenges, giving potential employers a better understanding of who you are as a team member, and as a leader, or potential leader.

The key to answering any behavioural question is to provide examples. Here are some common interview questions that you would likely encounter during your hiring process.

1. Describe a time when you had to overcome a difficult situation at work and how you managed it.

This interview question gauges your definition of a challenging situation and your problem-solving skills. Choose an instance not caused by you, detailing your actions to resolve it. Emphasise the positive outcome, lessons learned, and how your solutions improved overall performance.

Sample answer

“In my previous role as a project manager, we were nearing a project deadline when a key member of the team had a family emergency and couldn’t complete their tasks on time. This was a difficult situation as the tasks were specialised and crucial for project completion.

“I first reassessed our resources and realised another team member had partial knowledge in that area. I sat down with them and we mapped out a plan to divide the pending tasks.

“I also coordinated a brief training session where the absent team member could remotely guide the other team player on more complex issues. We also requested a minor extension on the deadline from the client, emphasising our commitment to quality.

“In the end, we completed the project with only a slight delay and maintained the quality standards. This situation taught me the importance of adaptability, cross-training, and clear communication during unexpected challenges.”

2. How do you respond to high-pressure situations?

This behavioural question is designed to understand how you stay focused in different, difficult and stressful situations. It is a chance to highlight how you solve problems and your ability to work well under pressure.

Sample answer

"In high-pressure situations, I prioritise and break down tasks into manageable steps. For instance, in my previous role, we faced an unexpected product issue right before a major launch.

“Instead of panicking, I organised an emergency team meeting. We listed out all the tasks, assigned them based on expertise, and set short-term milestones. I believe in open communication, so I kept all stakeholders informed about the progress and any changes.

“By focusing on the solution, maintaining a calm demeanour, and fostering team collaboration, we resolved the issue in time for the launch. These experiences have reinforced that staying organised and maintaining a positive attitude are essential in managing pressure effectively.”

3. What has been your greatest achievement to date?

Here, the interviewer is looking to see if you are a high performer and where you have excelled in your previous roles.

In this case, select a few recent accomplishments that are directly related to the job position, role and responsibilities wherever possible. Be precise, and quantify the action, the steps taken and the benefits you provided.

Sample answer

“One of my proudest achievements was during my tenure as a former sales manager and representative for XYZ Company. I was assigned an underperforming territory that had consistently lagged behind others in terms of sales.

“Recognising the potential, I initiated a comprehensive market analysis to identify gaps and opportunities. Based on this, I implemented a tailored strategy, which included targeted marketing campaigns and relationship-building initiatives with key clients.

“Within a year, not only did we turn around the performance of the territory, but we also achieved a 25% increase in sales, making it one of the top-performing regions for the company. This experience taught me the importance of proactive problem-solving, data-driven decision-making, and perseverance.”

4. Tell me about a successful project and your role in it.

Hiring managers ask this behavioural question to evaluate your interpersonal skills, leadership skills and how you work with a team. Showcase your role with your previous employer, the project, and how you assisted your co-workers. Provide examples of communication, collaboration, teamwork and problem-solving.

Sample answer

"One of the most successful projects I’ve been involved with was the launch of the ABC product at XYZ Company. I served as the project lead, responsible for coordinating between the design, marketing, and engineering teams.

“From the onset, I established clear communication channels and set regular check-ins to ensure we were aligned on our milestones. I also implemented a risk management strategy, which helped us identify potential challenges early and devise solutions promptly.

“During the project, we faced a significant challenge when our primary supplier experienced a delay. Drawing on my relationships with alternate suppliers, I was able to source the required materials without impacting our launch timeline. The product was launched on schedule and exceeded sales expectations by 20% in the first quarter.

“This project taught me the importance of proactive planning, flexibility in the face of unforeseen challenges, and the value of maintaining strong professional relationships.”

5. How do you handle disagreements with your colleagues or your manager?

This interview question probes your conflict resolution and communication skills at work. It’s essential to demonstrate diplomacy and tact, as teams thrive when members can address disagreements and reach a consensus.

Reflect on a situation where you and a colleague or manager resolved differing views through effective communication, leading to a collaborative solution.

Sample answer

"In my experience, disagreements are often a result of different perspectives. When I encounter disagreements with colleagues or managers, I prioritise open communication. First, I actively listen to their viewpoint to understand their concerns fully.

“By doing so, I often find areas of common ground. I then share my perspective, ensuring I present it as an alternative viewpoint rather than a contradiction. If needed, I seek feedback from other team members or suggest collaborative problem-solving sessions.

“This approach ensures that the final decision is well-informed and beneficial for the project or organisation. Importantly, I always maintain respect for everyone involved, understanding that diverse opinions often lead to the best solutions.”

6. Tell me about a situation where you had to handle a dissatisfied customer or client. How did you address their concerns and ensure their satisfaction?

When responding to this behavioural question, focus on demonstrating your ability to empathise, communicate effectively, and find constructive solutions to resolve customer issues. Your response should highlight your commitment to delivering excellent customer service and problem-solving skills.

Sample answer

“In a previous role, I encountered a dissatisfied customer who had received a faulty product. To address their concerns and ensure their satisfaction, I initiated a proactive approach.

“First, I empathised with the customer, acknowledging their frustration. Then, I assured them that I would personally oversee the resolution.

“I promptly investigated the issue, involving relevant departments to pinpoint the root cause. Once we identified the problem, I presented the customer with a clear plan for resolution, which included a replacement product and expedited delivery.

“Throughout the process, I maintained open communication with the customer, providing regular updates on the progress. This transparency helped rebuild trust. Ultimately, the customer received the replacement product promptly, and their satisfaction was restored.

“This experience taught me the importance of empathy, swift problem-solving, and effective communication in handling dissatisfied customers.”

7. Describe a time when you had to multitask and manage multiple projects or tasks simultaneously. How did you stay organised and meet all your deadlines?

For this question, you should emphasise your time management, organisational skills, and ability to prioritise effectively. Hiring managers want to assess your capability to handle a demanding workload efficiently.

Sample answer

“In a fast-paced role, I often had to juggle multiple projects simultaneously. To stay organised and meet all deadlines, I implemented a systematic approach. I started by creating a detailed task list, prioritising based on deadlines and importance.

“I then allocated specific time blocks for each task, ensuring I had uninterrupted periods for focused work. Additionally, I used project management software to track progress and set reminders.

“Regular check-ins with my team helped maintain alignment and address any roadblocks. By maintaining a disciplined schedule, staying adaptable, and leveraging technology, I successfully managed multiple projects, meeting all deadlines effectively.”

8. Share an example of a time when you demonstrated leadership skills or influenced a positive change within your team or organisation.

Answering the behavioural job interview question about demonstrating leadership skills and driving positive change within a team or organisation is crucial. It showcases your ability to lead, collaborate, and make a meaningful impact – a key aspect employers look for.

Sample answer

“In a previous job, I noticed a need for process improvement within our team. I took the initiative to propose changes that could enhance efficiency and collaboration. I organised meetings to present my ideas, involving team members in the discussion.

“I listened to their feedback, incorporated valuable insights, and created an action plan. As the project lead, I assigned roles, set clear goals, and ensured open communication. Through this collaborative effort, we implemented the changes, resulting in improved productivity and a more cohesive team environment.

“This experience highlighted my ability to lead, inspire change, and foster teamwork, ultimately contributing to positive outcomes.”

9. Describe a time when you had to take the lead on a project or initiative. How did you motivate your team, set goals, and achieve success?

Answering the job interview question about taking the lead on a project or initiative is important for showcasing your leadership abilities. It demonstrates your capacity to inspire a team, establish objectives, and attain success – qualities highly sought after by employers.

Sample answer

“When tasked with leading a critical project, I began by setting clear goals and defining roles within the team. I ensured that each team member understood their responsibilities and the project’s importance. To motivate the team, I emphasised the project’s impact and its alignment with our organisational objectives.

“Regular team meetings allowed us to track progress, discuss challenges, and celebrate achievements. I encouraged open communication and provided support when team members faced obstacles.

“By maintaining a collaborative and supportive environment, we successfully completed the project on time and exceeded our initial goals. This experience reinforced my leadership skills and ability to drive projects to success.”

10. Give me an example of a situation where you had to meet a tight deadline. How did you manage your time and prioritise tasks to meet the deadline successfully?

Employers seek individuals who can demonstrate time management and task prioritisation skills under pressure, as your answer would demonstrates your ability to thrive in fast-paced environments.

Sample answer

“I began by breaking the project into smaller, manageable tasks. I prioritised these tasks based on their impact on the overall goal and created a timeline.

“To stay focused, I minimised distractions and allocated specific time slots for each task. Regular progress checks ensured I remained on track.

“I also communicated with team members, delegating tasks when possible and aligning our efforts. Through effective time management, prioritisation, and collaboration, I met tight deadlines and delivered quality results.

“These experiences underscored the importance of adaptability and resourcefulness when facing challenging timelines.”

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The pros and cons of using AI to write resumes for job seekers

Naren Sankar — Thu, 24 Aug 2023 09:13:19 +0000

The pros and cons of using AI to write resumes for job seekers Naren Sankar

In the rapidly evolving landscape of job seeking, artificial intelligence (AI) has emerged as a game-changing technology. One notable development is the emergence of AI-powered resume-creation tools designed to assist job seekers in creating compelling resumes and CVs.

What is AI Resume Writing and How Does it Work?

AI resume writing refers to using artificial intelligence (AI) technology to create or assist in creating job resumes.

These AI-powered resume writer tools are designed to simplify and enhance the resume writing process by analysing job descriptions, suggesting relevant content, optimising keywords, and generating tailored resumes based on the user’s input and the requirements of the desired job position.

Job seekers can use AI-powered resume builders like Resume Genius to decide on the resume format and tailor content. Once you have nailed down the resume format you prefer, you can also use a language model chatbot like Bard and ChatGPT to sharpen specific content, like the sentence structures for the list of achievements.

How AI resume writing works

Job matching and analysis

AI resume writing tools start by analysing the job description of the desired position. They identify key skills, qualifications, and requirements mentioned in the job posting.

Input and customisation

Users add their personal information, work experience, education, skills, and other relevant details into the AI resume builder. The tool may also prompt users to provide additional information to create a comprehensive resume.

Keyword optimisation

AI resume builders identify essential keywords and phrases from the job description relevant to the user’s background and qualifications. These keywords are strategically incorporated into the resume to enhance its visibility and relevance to applicant tracking systems (ATS) used by employers.

Content generation

Based on the user’s input and the analysis of the job description, the AI generates content for different sections of the resume, including work experience, skills, education and certifications.

Tailored content

The AI tailors the generated content to match the specific job requirements. It highlights the user’s skills and experiences, ensuring that the resume aligns with the needs of the employer.

Format and styling

AI resume builders often offer various templates and formatting options. Users can choose a resume template that suits their preferences and industry norms.

Review and editing

Users can review the generated content and make any necessary edits to ensure accuracy and completeness. They can also modify the content to emphasise specific accomplishments or experiences.

Cover letter generation (if available)

Some AI resume builders offer cover letter generation. The AI may use similar techniques to generate a cover letter that complements the resume and addresses the specific job requirements.

Finalisation and download

Once the user is satisfied with the generated content, they can finalise the resume and download it in a format suitable for submitting it to employers or uploading it to job search platforms.

With tools like ChatGPT and Rezi offering AI-powered assistance, job seekers have an intriguing option to streamline the job application process. While there are clear advantages to using AI in this context, there are also potential drawbacks.

Advantages of using AI for resume-writing

There are clear advantages to using AI to create resumes, but there are also potential drawbacks to consider. / Image by Freepik

1. AI Draws from Experience

AI tools like ChatGPT draw from vast internet data to create a robust knowledge base. This enables them to generate content quickly and efficiently based on specific prompts.

For instance, users can input their desired job title, and the AI tool will produce a complete resume within minutes. This wealth of data-driven content surpasses what an individual could access in a short period of time.

2. Provide a starting point for inspiration

AI tools provide an excellent starting point when creating resumes, whether those looking for their first job, individuals new to the job market, returning after a hiatus, or transitioning to a new career.

They can generate templates covering various aspects of a resume or cover letter, such as relevant technical skills, experience, and introductions.

This can be a lifeline for individuals grappling with the resume writing process and how to structure their applications effectively. For instance, a software engineer seeking to write a cover letter can use ChatGPT to generate a full template they can personalise.

3. Save time with the ease of formatting

AI tools help users save time and effort, especially when dealing with formatting issues. The traditional way of formatting resumes can be time-consuming and error-prone, but AI can automate this process.

For instance, AI resume builders like Resume Genius allows users to input their resume data and generate a tailored resume using that content, streamlining the application process.

Crafting a visually appealing resume that adheres to professional standards can be challenging. AI-driven tools like VisualCV offer the advantage of ensuring your documents have consistent formatting, enhancing their visual appeal.

4. Suggest relevant keywords

AI resume builders often analyse job descriptions and industry trends to identify keywords relevant to the position you’re applying for.

These tools can suggest keywords and phrases that align with the job requirements, helping to tailor the resume to the job description.

They can assist in optimising keyword density and placement within your resume. They can analyse the distribution of keywords in the entire resume to ensure they are appropriately dispersed throughout the document, making your resume more appealing to both ATS and human recruiters.

Disadvantages of using AI for resume-writing

1. Recruiters’ detection of AI

While AI-generated content can be a time-saver, recruiters and hiring managers are becoming more adept at detecting the use of AI in resumes and cover letters. Submitting AI-generated materials without differentiation from the original content could lead to rejection.

This is particularly true when multiple applicants submit identical or highly similar materials, which could raise concerns about plagiarism. To mitigate this, job candidates should utilise plagiarism-checking tools like Copyscape to ensure their content is original.

2. Imperfections of AI

AI tools are not flawless. For instance, Bard and ChatGPT acknowledge that they may sometimes provide plausible-sounding but incorrect answers. Additionally, the model might become excessively verbose or overuse specific phrases.

In contexts where concise and clear communication is crucial, like a resume or cover letter, relying solely on AI-generated content may result in documents that fail to meet specific requirements.

3. Lack of human touch

AI lacks the nuance and personal touch a human can provide. A cover letter, for instance, is an opportunity to infuse personality and warmth, elements that are challenging for AI to replicate accurately. A personalised touch can make a significant difference in creating a connection with potential employers.

Finding the balance between AI and the human touch

While AI-powered tools offer undeniable benefits, it’s essential to strike a balance between leveraging AI and adding your unique touch. Here’s how to use AI effectively:

Use AI-generated content as a source of inspiration and a starting point.
Review and edit AI-generated writing for spelling, grammar, repetition and inaccuracies.
Customise your resume and cover letter to reflect your personal experiences and aspirations.
Run AI-generated content through plagiarism checkers to ensure originality.
Keep in mind that AI is a tool, not a replacement for human creativity and authenticity.

In a world where technology continues to reshape industries, job seekers must strike a balance between embracing AI’s capabilities and infusing their resumes with their distinctive identities.

The future of resume and cover letter writing might be intertwined with AI, but the human touch will always be the defining factor in making a lasting impression on potential employers.

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You vs your colleagues: How to handle internal promotions

Naren Sankar — Fri, 04 Aug 2023 06:35:41 +0000

You vs your colleagues: How to handle internal promotions Naren Sankar

When an opportunity for promotion arises at work, employees may be pitted against each other as they vie for the same chance. Regardless of whether you are friendly with those colleagues you’re competing against or if another peer has been there longer than you have and therefore seems to be the obvious choice, it’s realistic that the process can get uncomfortable, knowing that one of you will miss out.

In contrast, the other gets a shiny new opportunity, a title change and probably a pay rise to go with it.

Whether you’re the one who gets the job or the one who misses out, how you conduct yourself before, during and after the internal promotion process can have a long-lasting impact on team cohesion, employee engagement and how your colleagues and manager perceive you.

The many benefits of internal promotions

Employers often prefer to promote internally rather than pursue external hires because promoting internal candidates fosters a sense of loyalty and motivation among existing employees. Recognising and rewarding their hard work and dedication through promotions instils a sense of pride and encourages others to strive for advancement within the business.

Internal promotions result in a shorter learning curve and faster integration into the new role than external hiring. Internal talent is already familiar with the company culture, processes, and values, reducing the time required for training and adaptation.

Internal hires ensure continuity and stability within the business. Employers can maintain consistency in decision-making, knowledge transfer, employee development and succession planning by promoting employees who have already demonstrated their capabilities and understanding of the company’s operations.

Promoting internally also boosts employee morale and engagement. Successful internal promotions convey that growth and advancement opportunities exist within the organisation, motivating employees to perform at their best and invest in their career growth. Human resources departments are crucial in facilitating and overseeing your promotion journey.

Put your best foot forward for the promotion

Internal promotions at work can mean some awkwardness between yourself and colleagues, but it doesn’t mean you shouldn’t put your best foot forward when applying for the role. Firstly, do not compare yourself to your colleagues.

Also, avoid downplaying your capabilities or feeling like you can’t speak highly of yourself in front of your peers. If you want the role, ensure you focus on your key achievements and abilities and how you can demonstrate that you’re the right person for the promotion.

Like any other job interview, planning is key: make sure you have talking points prepared that showcase your contribution to the company and aptitude to take on the role and its responsibilities. Also, prepare some interview questions to understand better the next steps in the hiring process and anything else that will help you determine whether this opportunity is right for you.

If you get the promotion

Congratulations! The most important thing to remember now is to be gracious and sensitive to your co-workers’ potential sense of defeat. This doesn’t mean you should pity them or make a show of consoling them – that kind of attention will likely make them feel worse.

Depending on how close you are to the colleague passed over, you may want to reach out and offer your consolation. However, it would be best to be careful how you phrase this to avoid being condescending or insincere.

A good approach is to send an email to the entire team (after the announcement of your promotion has officially been made), thanking management for this new opportunity and acknowledging that you were up against strong competition in your colleagues – and that you’re looking forward to working together to achieve success.

If you miss out on internal promotions

As disappointing as it might be that you missed out, don’t let this affect your performance in your current role. Instead, use the opportunity to get a clear idea of the areas you need to work on and a fresh perspective to take the next step.

As with any interview process, it is completely reasonable to seek feedback on why you weren’t selected, and this can act as your ‘cheat sheet’ on the skills you need to build up or areas where you need to increase your experience to be a viable candidate next time around.

Then set a time to speak with your manager and discuss where there are opportunities for you to gain this additional experience. You might even be able to structure a promotion timeline to check whether you’re on the right path regularly.

There may not necessarily be immediate future growth opportunities within the framework of your current role or company. But this means you need to be extra proactive about internal promotion opportunities at specific times of the year. Otherwise, you may need to consider taking up a new job at another company if your current business cannot provide you with professional growth and your next career step within a reasonable period.

Importantly, try to feel genuinely happy for your colleague. This can be hard, understandably, so try asking yourself, ‘Is this something I could achieve too?’ In addition, your future promotion could put you in the same reporting line as your colleague who was successful this time around, which means it’s going to benefit you to have a good working relationship with them now; plus, they could be your biggest advocate if a spot opens up. They think of you as being the right fit.

Furthermore, you should still recognise your efforts, especially if you made it to the final two or three candidate shortlist. This achievement can be a great motivator and can stop any negative feelings from taking over, encouraging you to move on and focus on what’s important for you to work on right now to be successful the next time there’s an internal promotion.

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13 questions to ask hiring managers during a job interview

Anonymous — Mon, 17 Jul 2023 09:16:42 +0000

13 questions to ask hiring managers during a job interview Anonymous (not verified)

When applying for a job, top candidates don’t just want to know whether they can get the job. They are interested in understanding the company’s plans and how they can contribute.

A job interview is a two-way process. Besides the interview preparation for the common job interview questions, candidates should use the hiring process to find out more about the role and company. You are at the job interview to learn about the company and whether you want to be a part of it as much as the interviewer is assessing you for the role.

You should engage in a meaningful conversation during a job interview, as that would allow you to demonstrate your alignment with the organisation and set yourself apart from other candidates.

To do that, asking questions during a job interview allows candidates to actively participate in the conversation, gather information, assess fit, and leave a positive impression on the hiring team.

It is important to note that you must not discuss salary during your job interview. Salary discussions are more appropriate during the later stages of the interview process, typically after you have received a job offer or when the employer initiates the salary negotiation conversation.

Bringing up salary too early in the interview can give the impression that you are primarily motivated by monetary factors rather than the opportunity itself. Waiting until you have a formal job offer allows you to leverage your accomplishments and qualifications to negotiate from a stronger position.

Questions to ask at the end of a job interview

The questions you ask will help provide valuable insights into the role you are applying for and the culture at the organisation. It’s not about asking as many questions as possible but rather asking thoughtful questions that demonstrate your understanding of the company and your fit within the role.

Choose key questions that are most important to you and focus on having a meaningful discussion around those topics. Ahead are our top questions to ask hiring managers during a job interview. These are categorised into categories, such as career growth, company culture, and work environment, to help you navigate and find questions most pertinent to your needs for the new position.

Questions about career growth

1. What does career progression look like for someone in this position?

By asking this question, you show your commitment to long-term engagement with the company and your desire for professional growth. Try to bring up some points in the job description to get a more specific answer from the hiring manager.

2. Are there opportunities available for training and career advancement?

This demonstrates your ambition to surpass expectations. It highlights your determination to excel in your prospective role and your eagerness to learn new things by taking online courses, for example. Companies are always looking to retain employees, so hiring managers will likely appreciate your self-improvement mindset.

3. What are the key factors for success in this role?

As an employee, you are an investment for your hiring manager. It is expected that you will bring value to the company. One way to achieve this is by surpassing performance indicators.

Asking about these indicators shows that you want to thrive in the position. For you, you get a clearer understanding of how the potential employer sees success and how you can succeed in the company in the long run.

4. What were some challenges faced by the previous person in this role?

This question provides you with clarity on expectations for the role. A direct and positive response with an explanation is a promising sign, while a hesitant reaction and vague explanations raise red flags.

Keep in mind that a job interview is an opportunity for you to evaluate the company as much as it is for the interviewer to assess you. Savvy candidates always seek to understand the role’s immediate challenges, as it helps determine their potential for success.

5. What qualities or skills were lacking in the previous person that you hope to see in the next candidate?

This question shows your ability to address potential issues proactively, and the answer can shed light on what caused the previous person to struggle or leave the position, providing insights into the path to your success.

It can also tell you about how the role may have evolved and the changes in the company. From here, you can highlight certain skills or experience you bring to the role and reassure the hiring manager that you are the right candidate for the position.

6. Can I expect any changes to my main responsibilities in this role within the next six months to a year?

You are conveying your curiosity about future possibilities and potential growth within the role. It demonstrates your eagerness to explore different aspects of the job that attract you and the skills required to remain valuable in the position.

7. What would a typical day or week look like if I were offered the position?

This question allows you to assess whether the role aligns with your skills, interests, and career goals. It helps you evaluate whether you would enjoy and excel in the responsibilities involved on a daily or weekly basis.

On top of that, understanding the typical day or week provides insights into the workplace, team dynamics, and the level of collaboration required in the role. Of course, you must have realistic expectations of what the job requires of you.

8. Do you want me to address any concerns or gaps in my resume?

When you ask about any potential concerns or missing information on your resume, it provides an excellent opportunity for you and the interviewer to address them directly. It demonstrates your receptiveness to constructive feedback and eagerness to improve, which are valuable qualities in a prospective employee.

This is a good practice even if you don’t secure the job, as it helps you identify areas for improvement for your next job interview, especially within a specific industry.

Questions about the company culture

9. What do you enjoy most about working here?

This question focuses on personal experiences and allows the hiring manager to share their positive experiences and aspects they appreciate about the company. It gives insights into the company’s strengths, values, and employee satisfaction. It also helps you understand the positive aspects of working in the current company and gauge if it aligns with your own preferences and career aspirations.

10. What distinguishes working at the current company from any other company you have worked for?

This question allows the hiring manager to highlight unique aspects of the company’s culture, work environment, and opportunities. It helps you assess whether the company’s values and atmosphere align with yours.

11. How does the company prioritise social events to ensure inclusivity for all employees?

By posing this question, you show interest in inclusivity, the company culture, and the company’s efforts to create an engaging and inclusive environment for everyone.

Questions about the work environment

12. How do you handle conflicts within the team?

This question shows your interest in understanding the company's approach to conflict resolution and teamwork dynamics. It provides insights into the hiring manager’s leadership skills and how the hiring manager fairly addresses a challenging situation.

13. Are there opportunities for flexible work arrangements combining remote work and office presence?

This question aims to understand the company's stance on flexible work arrangements, which allow employees to balance remote work and office presence based on their preferences or specific job requirements.

It helps you evaluate whether the company aligns with your preferred work style and needs and whether you can balance your work hours and personal life if offered the role.

Important tips on how to ask questions during job interviews

Besides knowing what questions to ask, candidates need to learn how to ask questions effectively during job interviews. Keep in mind to ask these job interview questions in a logical and professional manner. Whether you are meeting the hiring manager in person or are having a video interview, always maintain good eye contact and body language throughout the interview.

By mastering the art of asking questions, candidates can actively engage in the interview process, gather valuable information, demonstrate their qualifications, and leave a positive and lasting impression on the interviewer.

Be prepared

Take the time to research the company, its culture, values, and recent news or developments through the company website, social media pages and news publications. Review the job description and understand the role’s requirements and responsibilities. This preparation will help you ask relevant and informed questions.

Demonstrate active listening

Asking relevant and thoughtful questions shows that you have been actively engaged and listening attentively during the interview. It reflects your ability to process information and seek clarification or deeper insights.

Focus on the interviewer

Pay attention to the interviewer’s cues and responses throughout the interview. Tread carefully and tailor your questions to their interests and experiences to engage in a meaningful conversation. Building rapport and showing genuine interest can leave a positive impression.

Be specific and personalised

Frame your questions in a way that relates to your experiences and aspirations. Instead of asking generic questions, make them specific to the role you are applying for. For example, ask about the day-to-day tasks, key challenges, or growth opportunities within the position.

Build on the conversation

Refer to earlier parts of the interview and ask questions based on the information shared. This demonstrates active listening and shows the candidate's ability to connect different aspects of the discussion.

Show enthusiasm

Ask questions demonstrating your enthusiasm for the role and the company. Inquire about the company’s goals, exciting projects, or initiatives. This showcases your motivation and long-term commitment.

Ask open-ended questions

Avoid questions that can be answered with a simple “yes” or “no.” Instead, ask open-ended questions that encourage the interviewer to provide detailed responses. This allows for a more insightful and engaging conversation.

Be mindful of timing

Respect the interviewer’s time and be aware of the interview schedule. If there is limited time remaining, prioritise your most important questions. You can always follow up with additional questions if you receive a job offer or during subsequent interviews.

Remember, asking thoughtful and relevant questions during a job interview demonstrates your preparedness, engagement, and genuine interest in the role and company. It helps you gather valuable information to make an informed decision about the opportunity.

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10 resume builders and template tools to make your resume stand out

Naren Sankar — Wed, 05 Jul 2023 06:48:38 +0000

10 resume builders and template tools to make your resume stand out Naren Sankar

A resume serves as a marketing tool for your professional experience and background, so it needs to be distinct as well as easy to read to land a job interview.

How your resume looks and reads matters when competing for a job. According to a study by TheLadders, recruiters spend an average of six seconds before making the initial “fit or no fit” decision on candidates. However, the time a recruiter or hiring manager spends looking at a resume can vary depending on the role, the company, and the number of resumes they review.

Crafting a great resume is no easy feat, especially if you have an extensive career background, as resumes, unlike a CV, should not be more than two pages long. It can be a time-consuming process, and even more so when you need to customise resumes to target different jobs.

Resume templates can give you a head start by providing a pre-formatted document you can customise with your information. This way, you do not have to spend extra time on the resume format and can use your time to fill it up.

Not just for those who are not skilled at creating a resume layout, you should use a professional resume template because these resume templates now come in the form of resume builders that provide ideas and prompts, and even applicant tracking system (ATS)-friendly resume templates to make sure you cover all grounds and details of your career when creating a professional-looking resume.

Benefits of using resume builders, templates and tools

Early resume builders offered basic templates and limited customisation options. However, resume builders have evolved to give you professional resume templates that incorporate advanced features such as writing suggestions, pre-written phrases, ATS optimisation, and integration with job boards.

Today, there are numerous online resume builders available, offering a wide range of templates, features, and pricing options to cater to the diverse needs of job seekers.

It goes without saying that resume builders offer a multitude of time-saving benefits for job seekers. By providing pre-designed resume templates and intuitive interfaces, these tools take away the need to spend hours formatting and designing resumes from scratch.

With easy-to-use editing features, you can swiftly input your information, including work experience, education, and skills, saving significant time and effort.

However, resume builders do so much more than that. Here are some other benefits of using resume builders:

1. Most resume builders include features like spell checkers and suggested phrases to help ensure that resumes are error-free and well-written.

2. They provide guidance and structure for your work history, resume summary and critical skills hiring managers expect to see.

3. They allow for quick updates and modifications without starting from scratch.

4. They streamline the resume creation process, enabling focus on tailoring content to specific job applications.

5. They provide attractive and modern resume templates with presets to suit different job applications.

6. Some resume builders come with help for cover letters and CV templates, either in the form of a builder or as samples.

7. These tools can be extremely helpful when you lack design skills.

Always customise when using resume templates

With that said, there are also some potential drawbacks to using resume templates. For example, if you use a template that is not well-designed or that is not tailored to your specific skills and experience, it could actually hurt your chances of getting a job. It’s important to choose a professional template that highlights your strengths.

You also don’t want to use a resume template blindly. Be sure to customise it to make it work for you.

Overall, the benefits of using resume templates outweigh the drawbacks. Utilising a resume template is still a great option if you’re looking to save time, make a good first impression, and highlight your skills and experience.

10 resume builders and template tools

Resume templates are valuable tools that can help job seekers create professional and visually appealing resumes efficiently. Here are 10 resume-building tools to help you construct your resume.

1. Canva

Canva is an online user-friendly graphic design tool that helps people make flawless graphics without needing any previous experience.

In this case, it can help job hunters build beautiful, creative resumes. There are hundreds of templates that you can use and customise onsite by switching colours, fonts, and graphics.

You can choose between a simple resume template, sleek resumes, bright and colourful templates, executive-level professional templates, and more. You will also have the option of uploading your own elements if you have features you would like to add.

2. Easel.ly

If you’re on a creative streak and looking to make something truly unique, Easel.ly gives you all the tools to make it happen. Technically speaking, Easel.ly is a tool for turning any kind of information into an engaging infographic, so you can use it for your resume and presentations and reports once you get hired.

Easel.ly offers one free resume template, and if you want more options, you need to pay. There are three pricing plans: Student, Individual and Business.

While all three packages give you access to 320+ templates (including resumes and others like brochures and infographics), 1.1 million icons and pictures, the Individual and Business plans provide access to many other elements like free student accounts and organisational options.

3. Kickresume

kickresume has over 50 templates to choose from, including career-specific options. It also comes with over 100 resume examples from people who have landed dream jobs to help you get the creative juices flowing.

The free version offers 4 basic resume templates, 4 matching cover letter templates, 1 basic website template, 20,000 pre-written phrases, 1,500+ resume examples and unlimited downloads.

The paid version provides more resume and cover letter templates, as well as personal website templates, full customisation options, an AI resume checker, and priority email and chat support.

4. Michael Page resume templates

We offer a range of professional resume templates that differ depending on what suits you and the position you’re applying for. For example, a skills-based resume focuses on your professional skills and will have a different look and function than a chronological resume and a creative resume, so choose the one relevant to the job you’re applying for.

Compared to resume builders out there, these fuss-free Microsoft Word templates offer a simple way for you to create your own version.

5. My Perfect Resume

My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly. It provides professionally designed templates, industry-specific content, and customisation options to match your professional style.

Unlike other resume-building websites, MyPerfectResume offers a cover letter builder, resume-writing services, resume optimisation tools and additional resources for the job seeker.

6. Resume.com

Resume.com comes with 24 free resume templates to choose from. You can upload your resume and work on the existing document or create one from scratch.

It provides a simple and intuitive process for creating professional resumes, allowing users to easily customise them. With its focus on aesthetics and ease of use, Resume.com offers a unique and visually appealing approach to resume building.

7. Resume.io

Resume.io is an online resume builder that offers users a user-friendly platform to create professional resumes. It provides a wide range of resume templates, including recruiter-tested templates and 350+ occupation-specific resume examples, and offers both free and paid subscription options with various pricing plans available.

The platform offers features such as research-based writing suggestions, AI pre-written phrases, optimised resumes for applicant tracking systems (ATS), and a convenient and easy-to-use interface.

Resume.io includes additional tools like a photo background removal tool, an integrated job tracking board, and the ability to merge resumes and cover letters into one PDF document.

8. Resumonk

The free version of Resumonk comes with four templates and the ability to import your LinkedIn profile. A paid version will set you back by USD$29 a year but provides 17 templates and no Resumonk branding in the footer.

It also enables you to create a cover letter for each resume, a custom URL to share your resume online, and analytics to track online views. The platform also offers valuable resources, including expert tips and advice on resume writing, to enhance the quality and effectiveness of your application.

9. Resume Genius

Resume Genius is a resume-building website that provides users with a well-designed and helpful resume builder. It offers 15 modern resume templates that are highly professional and ATS-friendly, ensuring that resumes are easily parsed by applicant tracking systems.

What sets ResumeGenius apart is its use of AI to add pre-filled bullet points to the experience section, making the resume creation process fast and easy.

Unlike most resume builders, where you need to first choose a resume template of your liking before filling in details, Resume Genius gets you to upload your existing resume first, and implement them across its templates for you to visualise your resume before you decide on the best resume template for you. There are also resume samples available as references as you craft your job-winning resume.

The website charges a one-time fee of USD$2.95 for downloading a custom-built resume or a monthly fee of USD$7.95 for unlimited resumes and cover letters.

10. VisualCV

When creating a resume on VisualCV, users can choose from over 20 resume templates and have the flexibility to download the resume as a PDF or share it online. You can download a branded and free resume without purchasing any plans.

The VisualCV branding can be removed from your PDF by upgrading to VisualCV Pro. If you decide to upgrade to the Pro version (USD$12/month for a minimum of three months), you can access all templates, multiple resume versions, and the ability to export to PDF without the VisualCV branding.

The platform also provides resume writing services by certified professional resume writers and a range of career advice content on how to get a good start in your career.

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What is a cover letter, and why is it important?

lizjammal — Tue, 27 Jun 2023 05:30:41 +0000

What is a cover letter, and why is it important? lizjammal

In today’s competitive job market, the cover letter remains an essential element of the application process. It is a snapshot of your qualifications, accomplishments, and personality, providing hiring managers with valuable information beyond your resume.

While some argue its demise, a poll by the Office of Career Education at Arcadia University in 2022 found that 72% of recruiters expect cover letters even if they are optional, and 77% prefer candidates who submit a cover letter.

More importantly, 83% of recruiters said a cover letter could help you get a job interview even if the resume isn’t good enough.

Moreover, a well-crafted cover letter demonstrates your communication skills, sets you apart from other candidates, and allows you to explain gaps or career changes. So, whether required or not, including a cover letter is crucial for making a strong impression and increasing your chances of securing an interview.

What is a cover letter?

A cover letter is a document typically submitted alongside a resume as part of a job application. It is a three- to four-paragraph memo that provides an opportunity for applicants to explain their interest in the job and company and highlight their skills, experience, and achievements relevant to the position they seek.

A well-written cover letter goes beyond the information in the resume, allowing applicants to delve into more detail about their professional career and demonstrate their fit for the role and company.

By effectively showcasing their qualifications, a cover letter aims to make a positive impression on potential employers and set applicants apart from other candidates.

How to write a cover letter

Creating an effective cover letter will increase your chances of getting an interview with a hiring manager. Here are 10 tips to help you make the most of your efforts:

1. Address the contact mentioned in the job advert

When addressing your cover letter, ensure it is received by the correct person – ideally using the hiring manager’s name. When you are unable to find out the hiring manager’s name, it is still crucial to address your cover letter appropriately.

Instead of using “To whom it may concern,” which can sound impersonal, there are several alternatives you can use to make your salutation more specific and professional.

Here are some examples of how to address a cover letter if you don’t know the recipient’s name:

“Dear [Company Name] Hiring Manager”
“Dear [Department Name] Hiring Manager”
“Dear Hiring Manager”
“Dear Human Resources Manager”
“Dear [Company Name] HR Department”

When you use these greetings, you avoid assuming someone’s gender or marital status and maintain a professional tone. It is recommended to be as specific as possible, such as addressing the hiring manager for a particular department or using the company’s name in the salutation.

2. Outline your current job situation and why you want to move on – don’t be negative

If you are currently employed, explain the reasons for your interest in the new role in the cover letter, whether that be career progression, personal interests, or even that you are just looking for a change.

If you are between jobs or have previous employment gaps on your resume, use the cover letter to highlight the reasons for your interest, but also ensure you are upfront as to why you have been out of employment previously.

3. Show you’ve done your research

In a cover letter, it is beneficial to demonstrate an understanding of the company’s history and its area of business. Doing so can showcase your interest in the position and alignment with the company’s goals and values.

Researching the company’s history and area of business allows you to tailor your cover letter to the specific organisation and highlight how your skills and experiences align with their needs.

When you demonstrate an understanding of the company’s history and area of business, it shows the hiring manager that you have taken the time to research and are genuinely interested in the role. It also helps you craft a more targeted and personalised cover letter, making a stronger impression on the hiring manager.

However, it’s important to strike a balance. You don’t need to provide an extensive history lesson in your cover letter but rather incorporate relevant information demonstrating your understanding and genuine interest. Focus on key points that align with the position you are applying for.

Remember to use your own words and avoid copying directly from the internet or other sources. Tailor the information to your experiences and explain how your skills and background make you a strong fit for the company and the position you are applying for.

4. State why you are interested in working for them as an employer

When writing a cover letter, it can be beneficial to demonstrate how the role you’re applying for aligns with your long-term career goals. This way, you can showcase your ambition, motivation, and strategic thinking to the employer.

Articulating the connection between the position and your career aspirations can help you stand out as a candidate. Here are some key points to consider when incorporating your long-term career goals into a cover letter:

Identify relevant goals and aspirations

Choose the career goals most aligned with the position you’re applying for. Select the ones that demonstrate a clear connection between the role and your future plans. Make sure to adjust your goals, if necessary, to match the job description and emphasise how the position supports your overall career trajectory.

Highlight previous positions

Discuss your previous roles and how they have contributed to your professional development and progression towards your long-term goals.

Share specific skills you have acquired and relevant experiences you have gained that directly relate to the position you’re applying for. This demonstrates the active pursuit of your career goals and shows that you have been proactive in acquiring the necessary skills and experiences.

Showcase how you can benefit the company

Employers want to know how the role can benefit you and how you can bring value to the company. Explain how the position will help you gain industry knowledge, enhance your skills, and contribute to the company’s goals.

Show that you have researched the organisation and understand how your abilities align with its objectives. Emphasise the mutual benefits of your career goals and the company’s mission.

Discuss your future with the company

Express your interest in long-term commitment and growth within the organisation. Share how staying with the company can provide opportunities for skill development and advancement towards your career goals.

Discuss how the company’s culture, values, and vision align with your aspirations. Demonstrate that you see yourself as a valuable asset to the company and convey your enthusiasm for a lasting partnership.

By incorporating these elements into your cover letter, you can effectively demonstrate to the employer how the role fits into your long-term career goals. This approach shows your forward-thinking mindset and aligns your aspirations with the objectives of the position and the company.

Remember to tailor your cover letter to the job you’re applying for, highlighting the aspects that resonate most with your career goals.

5. Tell them why they should be interested in you as an employee

Most top candidates will be skilled and hardworking professionals, so it’s important to consider why you would be the perfect candidate and communicate this in your cover letter. Highlight your past accomplishments and any additional skills that would benefit the organisation if you were selected to fill the position.

6. Tailor your cover letter to the job and avoid repetition

If you’re applying for multiple roles, don’t fall into the trap of reusing the same cover letter. It should be tailored to the position you are applying for and closely aligned with the job description.

7. Highlight your transferable skills, achievements, and versatility

Transferable skills can help determine your suitability for a role, so include any personal characteristics or personality traits that make you a better fit for the position and interesting to a hiring manager. If you have achieved outstanding results in a similar role, highlight your success.

8. Tailor your information, but don’t slavishly match the job description

Where your skills and experience fit the criteria, mention the crossover between them, but don’t use every word or listed skill set to describe yourself in your cover letter.

9. Make sure it’s neat, brief, and typo-free

A typed, one page and error-free cover letter is expected. If your cover letter contains spelling mistakes, your resume will very quickly find itself in the ‘no pile’, regardless of how experienced or skilled you are.

10. End by politely expressing interest in further dialogue

Invite them to get in touch or make reference to speaking further in an interview to emphasise your keenness to join the team. If you don’t hear back, email or call the interviewer.

Traits to showcase in a winning cover letter

Recruiting and hiring managers may receive hundreds of resumes and cover letters to review during the recruitment process. Your cover letter must reflect your unique capabilities, which position you as an ideal candidate.

The purpose of your cover letter is to demonstrate the key attributes necessary for the position, so you should take the time and effort to write it well. Here are a few qualities and characteristics your cover letter should demonstrate:

Valuable: What do you have to offer as a professional, and how could you positively affect the organisation if you were to be offered the role? Sell your key strengths confidently in your cover letter to grab the reader’s attention. This will increase the likelihood of progression through the selection process.

Literate: There’s nothing worse than a glaring spelling error on your cover letter. A mistake in your letter suggests to the hiring manager not only that you lack attention to detail but also that you don’t care enough to take the time to proofread.

Therefore, it’s essential to make sure you check it over and have a friend do so as well before submitting it. It can be challenging to check your own work, so you could get a friend or mentor to help read your cover letter. Alternatively, you can run your letter through writing tools like the grammar checker on Microsoft Word or Grammarly.com.

A unique candidate: Use your cover letter to display your unique combination of skills and experience that relate to the job selection criteria of the role. Provide examples demonstrating a clear link between your knowledge, experience, abilities, and the employer’s needs.

Experienced: While soft skills, as well as academic abilities, are critical for securing an interview, your cover letter should also demonstrate your experience in relation to the job description to the hiring manager.

Be sure to include examples of relevant experience in your cover letter to highlight the value you would bring to the role and why you would be the best-suited candidate for the position.

Enthusiastic: A tailored, compelling cover letter shows you have taken the time to research the company and understand the employer’s needs and job requirements. It is an opportunity to express that you are enthusiastic about the role, keen to be part of the team and demonstrate the value you would add to the company.

Cover letter template

Now that you know how to ensure your cover letter is ticking all the right boxes, you are ready to start writing. Like a resume, a certain amount of personal preference is involved when writing your cover letter.

There are generally similar guidelines for writing cover letters, and candidates should choose different letter structures that reflect their preferences and the job they are applying for.

Remember to keep your cover letter concise, usually one page long, and use a simple, professional font. Format it like a business letter with appropriate sections and spacing.

Here is a cover letter template you can use as a starting point for creating yours:

Dear <<Hiring Manager>>,

I am writing in response to your recent advertisement for the ‘Human Resources Recruitment Specialist’ position. Please find attached my resume for your consideration.

I am excited to express my interest in this role and believe that my experience and accomplishments make me an ideal candidate. With four years of successful experience as a human resources recruitment specialist, I have developed a deep understanding of the industry.

My background includes working for a leading global recruitment company, where I gained expertise in both specialist and generalist roles. Additionally, I have a proven track record of working with clients from various sectors, including the private and public sectors.

In my current role as a human resources recruitment specialist, I have achieved significant milestones that demonstrate my value:

Established strong relationships with the human resources functions of leading retail banks, earning preferred supplier status for HR and the wider business.
Expanded the client base by 20% year over year, showcasing my ability to diversify and attract new clients.
Increased the number of job placements across the client base by 45% year over year, indicating my success in finding suitable candidates for diverse roles.
Improved productivity and revenue by 30% year over year, contributing to the overall growth and success of the organisation.
Successfully managed multiple projects alongside day-to-day activities, including organising a CSR day and charity quiz, which raised $6,000 for charity while enhancing client and candidate relationships.

My experience aligns perfectly with the requirements of this role, and I am confident that I can bring substantial value to your organisation.

If you have any questions or would like to schedule an interview, please do not hesitate to contact me via the details on my resume. I am available at your convenience and look forward to hearing from you.

Kind Regards,

<<Your name>>

Looking for your next job opportunity? Explore our open roles, or get in touch with Michael Page’s recruitment specialists.

Michael Page

Summary

Cover letters are still very much essential to your job application process and for nailing job interviews. Here's how you can master the art of writing cover letters to help you stand out.

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‘Why are you suitable for this job?’ - Sample answers

lizjammal — Tue, 06 Jun 2023 03:17:11 +0000

‘Why are you suitable for this job?’ - Sample answers lizjammal

“Why are you suitable for this job?” is one of the most common interview questions out there. Expect to answer it (or something similar) in your next interview, whether you’re applying for an entry-level position, a senior role, or something in between.

It might seem like the sort of question you can answer off-the-cuff - after all, anyone can talk about themselves. But in reality, even if you’re the perfect candidate with a CV that’s tailor-made for the role, crafting the perfect response requires preparation to help you “sell yourself” effectively.

Fortunately, Michael Page is here to help. Here, we’ll be giving you our expert insight on answering this typical interview question, and providing some boilerplate examples to guide your own response.

Answering ‘Why are you suitable for this job?’ in a job interview

Before you even applied for the role in question, you likely asked yourself: ”Why am I suited for this job?”

Coming up with an answer isn’t about considering how you feel about the company or what you like about the culture. Instead, it’s about scrutinising the job specification and relating your strengths and weaknesses to the demands of the role.

Every job spec should spell out the necessary skills that successful candidates must possess. Some will also list extraordinary skills or unusual demands that would help an applicant stand out during the interview process, while others will detail the desired personality traits and characteristics of the ideal candidate.

The good news is that studying the job specification in detail won’t just help you demonstrate your suitability for the role; it should also prepare you to answer other common interview questions, like why you want the job and what interests you about it.

Use any of the following approaches as inspiration for your own answer.

Use the STAR interview response technique

The STAR technique is one of the most effective ways to plan your response to behaviour or competency-based interview questions. It involves breaking your answer down into four steps:

Situation: Outline the scenario you’re going to describe and when it happened.
Task: Set out what task you were performing and the goals you hoped to achieve.
Action: Explain the actions you took to deliver your desired objectives.
Result: Describe the outcome of your task and actions.

Not only does this approach ensure that you hit all your desired “talking points” when answering an interview question, but it also keeps your response specific and actionable. It’s harder to get sidetracked and give a vague, undirected answer when you’re sticking to a prescribed framework.

💡 Example answer

The job specification states that you’re looking for a candidate with excellent communication skills. In my current role, I led a project involving colleagues from three other teams, with the aim of streamlining a common workflow. I set up daily standups and weekly meetings to keep the team on track, and kept other stakeholders in the loop through bi-weekly reports. As a result, my team and all relevant decision-makers knew exactly what was going on throughout the project, which helped us get our recommendations signed off and implemented with minimal feedback.

Emphasise rare in-demand skills

Demonstrating your suitability for the job means persuading the interviewers that you possess all the necessary skills. However, some skills will naturally help you stand out more than others.

If the job specification highlights extraordinary or unusual skills, it’s in your best interest to focus on them in your response. Not only are these skills in high demand, but they are also unlikely to be possessed by every single candidate, which means they can be a clear point of difference between you and other applicants.

💡 Example answer

Under extraordinary skills, you say that the ideal candidate will be able to converse in Spanish. I’ve been taking Spanish classes for the last two years and feel comfortable speaking to native Spanish speakers in words or in writing.

Back up your words with evidence

It’s easy to tell interviewers that you have all the skills they’re looking for, but it’s a lot harder to back up your points with evidence. That’s why supporting your answer with real-world examples will help you demonstrate that you really are the perfect fit for the role.

💡 Example answer

My skill set matches all the requirements laid out in the job description. In particular, my ability to work to tight deadlines and manage my time effectively make me a good fit for the role. For example, in my current job I have to manage my own workload, taking briefs from colleagues in multiple departments and creating a priority order that keeps everyone satisfied. Having been in the job for 12 months, I have never missed a deadline.

Want to keep your options open? Submit your CV today to stay up-to-date with all the open roles in your industry.

Michael Page

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How to write a winning resume

Simone Wu — Thu, 25 May 2023 17:00:00 +0000

How to write a winning resume Simone Wu

Your resume is vital in securing your dream job, leaving a lasting impression on potential employers and boosting interview prospects. It acts as a professional snapshot, showcasing your skills, experiences, and qualifications, enabling employers to evaluate your suitability for the role.

In today’s competitive job market, where applications flood in, crafting a concise and well-structured resume is paramount. Highlighting your strengths, relevant experiences, and qualifications effectively captures employers’ attention, enticing them to explore your application further.

Success lies in tailoring your resume to the job requirements and presenting information clearly. Doing so significantly increases your chances of grabbing the attention of recruiters or hiring managers during the initial review process.

Ahead, you’ll find ways to make your resume stand out, resume formatting tips and tips from resume-writing pros to help you perfect your resume.

How to write a resume that stands out

1. Tailor your resume to fit the job description

When applying for jobs, it may be tempting to take shortcuts and send generic applications, but this approach won’t lead to interview success. To stand out, carefully analyse the job description and use its language to demonstrate how you meet the core requirements.

Thorough research is critical: familiarise yourself with the company and tailor your application accordingly to showcase why you are the best fit for the role. In creative fields, consider including a portfolio to showcase your abilities.
Infographic-style or highly formatted resumes may create unnecessary complications since recruiters typically prefer a specific template for all resumes.

Some individuals go above and beyond, like a designer who created an interactive resume or a financial analyst who made a slide deck. However, remember that while these unique formats can be impressive, they should complement, not replace, your standard resume.

2. Highlight the critical skills

A creative resume allows you to showcase the specific skills that a company is seeking, highlighting the value you can bring to their organisation. To make an impact, identify the challenges you can address for the company and emphasise the corresponding skills in your resume.

Engaging infographic resumes are an effective way to present information, capturing attention with visually appealing formats. By focusing on the skills that align with the company’s needs, a creative resume can greatly benefit your job application. An example of this is Phillipe Dubost, a web product manager who created an Amazon page to advertise himself, which quickly gained viral attention.

3. Highlight your achievements

When crafting your resume, emphasise the unique accomplishments that set you apart. Showcase how your previous roles contributed to the organisation through cost savings, exceeding targets, problem-solving, process improvement, or customer acquisition. Quantify your achievements with numbers or percentages when possible.

4. Create a compelling read

Infuse your resume with an enthusiastic, upbeat, and professional tone. Use impactful language to present your accomplishments, placing the most relevant points at the forefront of your resume summary. Utilise action words such as ‘completed’, ‘developed’ and ‘managed’, along with superlatives such as ‘first’, ‘best’ and ‘highest’.

5. Use a practical resume format

While there’s no one-size-fits-all resume structure, ensure your layout is practical and easy to follow. Start with your basic details (name, address, phone number, mobile number, and email address) prominently displayed. Next, list your education or training, starting with the most recent.

Finally, present your career history in reverse chronological order, including job titles, company names, dates of employment, key responsibilities, and accomplishments for each role. It’s customary to include references or note their availability upon request at the end of your resume.

6. Ensure clarity

Clear communication is a vital skill in any industry. While attractive graphics and gimmicks may catch attention, they must serve a purpose. Format and present your skills in an easily understandable way, ensuring your prospective employer can gather the necessary information for hiring. Avoid an infographic resume that prioritises graphics over substance to gain the desired recognition.

7. Maintain conciseness

Your resume represents your talents and employability, so include relevant information highlighting your specific skills in relation to the company you’re applying to. However, be mindful of overwhelming the reader. Focus on key skills that demonstrate your fit for the role without overwhelming the resume with excessive details.

8. Follow up after sending your resume

Due to the high volume of applicants, it’s common not to receive an immediate response, even if your application stands out. While avoiding excessive pestering, a polite follow-up after a couple of days shows your particular interest in the specific role, rather than a general job search.

Crafting a Resume Objective

If you have a clear career goal in mind, consider including a well-written objective statement on your resume. This statement provides an opportunity to showcase your background and achievements, reinforcing your suitability for the job.

What is a resume objective statement?

A resume objective statement, or CV objective statement, is an opening statement at the top of your resume that outlines your work objectives. The aim is to summarise, as concisely as possible, your background, key skills, and your goals.

While some argue that resume objectives are unnecessary or outdated, if crafted appropriately, they can show that you know what you want from your career and have relevant skills and experience.

How to write a good resume objective statement

Like all well-written resumes, your resume’s opening statement should be tailored to suit the job you’re applying for. Aim for one or two sentences summarising your background and where you want to go.

Your objective should directly relate to the job you’re applying for. For example, suppose you’re applying for the manager role at a chain clothing store, but you eventually want to be head of merchandising at a luxury clothing brand.

In that case, your statement should still align with the store manager position and how you’d like to grow within the business.

It’s also important to show that your goals will add value to the business. So, while you want to talk about your career aspirations, you should also include information highlighting your skill set and experience in the field. For example, a poor resume objective would look like, “Seeking a senior accounting position where I can challenge myself professionally”.

A good objective for a resume might read, “Certified accountant with an MBA looking to apply my 7 years’ experience in corporate accounting to grow XYZ Company.”

Resume objective examples

1. Obtain a challenging leadership position by applying 10+ years of lean management experience to achieve maximum profits and scale at XYZ Company.

2. Utilise my 5 years of Ruby and Python programming experience to develop robust tech solutions as a Back-End Developer at XYZ Company.

3. Career objective: A challenging and fast-paced logistics management position within the private sector where extensive supply chain management experience and a forward-thinking approach are of value.

As you can see in the examples above, the applicant’s education, experience, and value to the company are all made clear within a single sentence.

6 resume-writing tips from the pros

Customise it. “Focus all content purely on the role and industry you’re targeting. Using pages to talk about an unrelated job or field diverts attention from what skills you have, where you are heading and why you’ll be of value to the specific job.”
– Gayle Howard, Certified Master Resume Writer

Champion your achievements. “In your job history, focus on achievements, don’t just list responsibilities and duties. Do this by writing a 1-2 sentence overview paragraph on each job role and then a bullet list of specific objective achievements for that role. You can discuss the full specifics at the interview stage.”
– Mandy Johnson, Best Selling Author, Speaker, and Business Advisor

Engage. “Make a detailed list of every key skill and quality required for the role and ensure you articulate how your work or other experience demonstrates these.”
– Aziza Green, Digital Marketing Pro

Structure is king. “If you’ve had a solid career history with companies and job titles that will enhance your application, add a career summary in a table format, listing the company name and job titles in reverse chronological order.”
– Jane Jackson, Career Management Coach and Best-Selling Author

Format appropriately. When writing bullet achievements, put the result first. The formula the professional writers use is this: Achieved XXX (result) by doing XXX (action) to resolve XXX (problem).
– Gayle Howard, Certified Master Resume Writer

Keep it brief. “Be clear, concise and keep it relevant.”
– Sarah Jensen, Creator of Rock Your Goals workshops

A standout resume is the first step to landing your next job. After that, it’s up to you to fully prepare for the interview process and impress them with your communication skills and expertise.

8 resume formatting tips

Choose a fuss-free layout that provides enough white space so the resume is easy to read. Ensure the design suits the industry and job function you are targeting (for example, it would be ideal for a graphic designer’s resume to appear more creative than a finance professional’s.)
Keep the text size no smaller than 10-point font and provide enough white space so it’s easy to read.
Aim for 2-3 pages to include relevant information for the role – there is no need to include everything you’ve done over your career.
Ensure your name and contact details (mobile phone and email address are requirements) are clearly visible at the top of the resume.
Include a career summary or professional profile at the beginning highlighting your relevant experience, core competencies and technical skills. This should instantly capture the reader’s attention and place you in the ‘yes’ or ‘maybe’ rather than the ‘no’ pile when screened.
For each role you’ve held, include the company name, job title and the dates. Start with your most recent role and then add your previous roles in reverse chronological order.
Describe briefly the scope, responsibilities and essential aspects of each role, to whom you reported, the number of people you managed, the size and type of projects you handled and the size of the budget, if relevant.
Include bullet points of your accomplishments for each role. These should include the tangible results of your efforts. These accomplishments may be profit improvements, streamlining of processes, time savings, cost savings, improved morale within the department, completion of projects under budget or ahead of schedule, etc.

Looking for your next role? Submit your CV here, or search for current job opportunities.

Michael Page

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High-Paying Contract Jobs: Your Hong Kong Guide to the Best Opportunities

emilie.c — Tue, 02 May 2023 06:38:33 +0000

High-Paying Contract Jobs: Your Hong Kong Guide to the Best Opportunities emilie.c

Over the past 3 years, there has been a noticeable surge of contract based jobs following the global pandemic. This increase can be attributed to several factors:

Enhanced Flexibility: Contracting work offers greater flexibility for both job hunters and employers. This allows individuals to pursue diverse projects and roles, while granting businesses the ability to upscale or descale their workforce as required;
Market Uncertainty: The post-pandemic economic uncertainty has led companies to favour temporary hires as a means of mitigating risk and maintaining financial stability;
Cost Savings: Employing contract roles can result in significant cost reductions, as businesses do not need to provide the same comprehensive benefit package as they would for full-time employees;
Streamlined Hiring: The recruitment processes for contract jobs tend to be shorter and more efficient. It allows a quicker workforce adjustment in response to changing needs;
Opportunities for Career Transition: Contracting roles provide individuals with the chance to explore new fields or industries, broadening their professional experience and enhancing their skills.

The high paying contract jobs in Hong Kong for 2023 will be discussed in this article. We will also look at the outlook for the contract jobs market, which can help you decide if becoming a contractor is right for you.

Contract Job Offers

Contractors are not the only ones that like contract jobs. Hong Kong employers may prefer to use them too. Some companies will use contract management to quickly scale up or down without having additional fixed overhead costs.

Thus, whether you're considering a contracting career or are interested in the highest-paying and most sought-after contract positions in Hong Kong, keep reading.

What is the outlook for contracting work?

The contracting job market has been growing steadily in recent years, and this trend is expected to continue in the coming years. The COVID-19 pandemic has accelerated the shift towards contract work as companies look for more flexible and cost-effective ways to fill their talent needs.

In particular, the IT, financial services, and banking sectors have seen a significant increase in demand for contract workers. This is partly due to the need for specialized skills and expertise, often found in contract workers who can provide focused solutions for specific projects. Additionally, with the rise of remote work and the need for digital transformation, the demand for IT contractors has continued to increase.

The outlook for contracting jobs remains positive, even for administrative and clerical support roles. Contractors might anticipate finding a variety of employment across numerous sectors if they have the necessary qualifications and expertise. To further position themselves for success in the always-changing employment market, they can start or continue keeping up with the most recent trends and advancements in their industry.

What are the best-paying contracting jobs in 2023?

In 2023, the best-paying contracting jobs are expected to be in the IT and financial services sectors. These roles require specialized skills and experience, making them high in demand and commanding higher rates. Some contractors in project roles may even enjoy 1 to 3 months gratitude bonus after project completion.

Now let's take a look at these top roles:

IT Professionals

IT Scrum Masters

IT Scrum Masters play a critical role in the success of IT projects, and their demand is only expected to increase in the coming years. They are responsible for facilitating the agile development process and ensuring that projects are delivered on time and within budget. IT Scrum Masters are also among the highest-paid contracting roles in the IT industry, earning between HK$70,000 to HK$100,000 monthly.

Scrum Master Contracting Jobs

IT Project or Programme Manager

IT Project or Programme Managers are another in-demand contracting role in the IT industry. They are responsible for overseeing the planning, execution, and delivery of IT projects or programs. These roles are highly renumerated and can earn a premium due to their high responsibility level and critical role in ensuring project success. Their salaries range from HK$ 60,000 to HK$170,000 monthly.

IT Project Manager Contracting Jobs

IT Architects

IT Architects design and implement complex IT systems, ensuring alignment with business needs and security compliance. They play a critical role in the success of IT projects and programs, and their demand is only expected to increase in the coming years. With expertise in high demand, they can earn a premium as highly-paid contractors. IT Architects can earn between HK$60,000 to HK$100,000 monthly.

IT Development Managers

IT Development Managers are highly sought-after in the IT industry due to their proficiency and knowledge. They lead projects through successful completion, providing direction for teams of software developers while ensuring that business objectives are achieved within budget and on time. Generous salaries accompany this challenging role, ranging from HK$60,000 to HK$100,000 monthly.

Commercial, support, and admin roles

Risk Business Manager

With a unique skill set, including risk assessment, data analysis, and excellent communication and interpersonal skills, Risk Business Managers are very well paid as contractors. People in this role are critical in mitigating risks and protecting an organization's reputation and financial stability.

Human Resources Manager

Human Resources (HR) Managers are responsible for overseeing the HR functions of an organization, including recruitment, employee relations, performance management, and benefits administration. HR is vital for any organization's success, and their contract rates are competitive starting from HK$60,000 to HK$85,000 monthly.

Executive Assistant

Executive Assistants play a crucial role in supporting high-level executives, like CEOs and CFOs, and ensuring that they are able to operate efficiently and effectively. Given the pressure and sensitivity of the role, Executive Assistants are in high demand and can be well-paid contractors. These roles can expect salaries from HK$40,000 to HK$60,000 monthly.

Finance System or Financial Services Project Manager

Finance System Project Managers are vital for facilitating finance-based projects within an organization, working with IT and different teams to coordinate all facets of a project’s finances. Finance System Project Managers are expected to perform complicated tasks such as SAP project management, migrating data, and dealing with regular changes to rollout, project life cycles, and implementation. Because of the technical nature of the role, they can expect high-earning salaries starting from HK$60,000 to HK$80,000 monthly. A Financial Services Project Manager focuses more on risk and compliance in order to drive changes. These roles also require sought-after expertise, resulting in competitive salaries from HK$60,000 up to HK$150,000 per month.

Finance Director

Finance Directors are extremely important to drive the financial planning of an organization. They are essential for maintaining projects and BAU to deal with peak season volume. These roles tend to be non-renewable or transition roles, with companies offering a premium on top of the monthly salary, usually resulting in a higher salary with slightly fewer benefits. These salaries range from HK$70,000 to HK$120,000 monthly.

Some other popular contracting jobs in Hong Kong includes Developer, Infrastructure Engineer, Compliance Associates and etc.

Final thoughts

2023 presents excellent opportunities for those seeking high-paying contracting jobs in Hong Kong. The pandemic has accelerated the trend towards remote work and project-based roles, increasing demand for skilled contractors in various industries.

We have listed here the best-paying and highest-demand contracting jobs in Hong Kong. Each role offers competitive salaries and career growth prospects. Remember, though, to succeed in these roles, candidates should have the required skills and experience, as well as the ability to work independently, make decisions, and communicate effectively.

Also, the job description for a contract worker will vary depending on the industry and type of role. Benefits may vary as well.

With the right mindset, you can land your dream contracting job and enjoy a fulfilling career in Hong Kong. So why wait? Take the first step towards your dream job today and explore the exciting contracting opportunities available in Hong Kong!

Michael Page

Summary

Looking for high paying contract jobs in Hong Kong? Discover the hottest opportunities in 2026 for IT Scrum Masters, Project Managers, and more.

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'What interests you about this role?' Best answer examples

lizjammal — Tue, 04 Apr 2023 07:44:40 +0000

'What interests you about this role?' Best answer examples lizjammal

You have probably heard the common interview question, 'What interests you about this role' during a job interview before. When a hiring manager or interviewer asks this, it can be tricky to know how to avoid generic answers but instead tailor a response that best showcases your unique skills as a candidate.

Being prepared is a huge part of interview and job search success, even if you are the perfect candidate on paper and have a perfectly built CV and cover letter. If you're not prepared for your interview or don't know the best way to sell yourself to a prospective employer or hiring manager then you are going to be out of luck.

With that in mind, we're sharing our expert advice on how to answer this common interview question like a pro, with some great answer examples that you can use in your next interview.

Answering ‘What interests you about this role’ in a job interview

There are a lot of ways you can approach answering this open-ended question. If answered correctly, it's a good tool that will enable the hiring manager to learn more information about you, gauge your level of interest, your understanding of the role itself, and check that your values align with the company's.

There are three key ways you can potentially answer this question and that's by either focusing on yourself, the company, or the role itself. You can either focus on one of these approaches or a mix of any of them to answer what interests you.

Use any of these examples below for a well thought out response to this common interview question, or use them as a template to build out your own answer:

Focus on yourself

With this approach, you will focus on your fit for the role, your own goals and how your experiences make you the perfect candidate for the job. This is looking beyond the job title, and looking more about how you're the best fit for the business.

Let’s look at a couple of key things you could highlight with this approach:

Culture - talk about how you will be a great cultural fit for the business and how you can see yourself working well with potential co-workers. If there is a certain element of the culture that's already been discussed with the hiring manager during the interview that interested you, highlight this and discuss how that helped you come to your decision to carry on with the hiring process.
Progression - a lot of prospective employers want to see that you are interested in moving forwards through the company and that you don't see this role as just a quick career stop. Make it apparent that if you are successful in this interview, you will be part of the company long-term. Highlight how you see yourself progressing to show you have a better understanding of the company and its potential. This will ensure you stand out from other applicants.

💡 Top tip: Matching the job description with your own personal career goals shows that you have taken the time to think about whether this role is a good fit for you, your personal brand, and that you're not just answering interview questions without any thought.

Example answer:

There are a lot of elements that interest me about this role from the job description, but one of the key elements that really appealed to me is that I feel I would be a great fit within the company culture. I want to work in a progressive team and the collaborative of this company is something that interested me in this job. Looking over the company website, and from our previous discussions, I believe this role would also give me the ability to progress in my career and develop my skills in a lot of different areas such as ‘X, Y, Z’.

Focus on the company

It is important to have a vested interest in the particular company you are applying to that are specific to that organisation. Saying 'I need to pay my bills' is not a viable reason for applying for a job and shows you are only interested in the pay and not the company or the role itself.

When focusing on the company in your answer to 'What interests you about this role', there are a few things to mention:

History - a popular angle when answering this question is to highlight your interest in the company due to its reputation, history or innovation within the industry. This shows you are involved in the company’s growth, understand its current position and want to be part of that journey.
Problem-solving - this requires some research but can be a very good answer if approached in the right way. This is where you will highlight an issue within the business that you could help solve, or perhaps a trend that you foresee coming that the company has not addressed. This also shows that you want to help the company achieve success and are aligned with its mission and goals.

Example answer:

One of the big factors that attracted me to this role is the company itself, I have loved your recent innovations and the development of ‘X’. Historically, the company has proven time and time again to be a market leader and that would be a great environment for me to develop in. Looking at your previous projects, have you ever considered the implementation of ‘Y and Z’ to further increase profits and increase engagement? I think this would be great for a business like yours.

Focus on the role

In this answer, you want to focus on the job listing or the role specifically. Drill down into the job description and the role and how this particular position suits both your needs and the needs of the hiring manager.

Experience - pick out areas of the job description that match up with your experience and showcase how your previous experience will be invaluable in this role. As much confidence in your own ability to get the job done, the better. Having some previous examples written down or memorised can help prove you are organised and interested in this job.
Opportunities - focus on how the role will provide you with the ability to further develop your career and specialise within your industry. At the end of this answer, you could also ask what kind of support they give or training opportunities do they offer. You have a unique skillset, but you also want to showcase your thirst to develop and grow within this particular company.

Example answer:

This job suits me and my experience as I have been looking for the opportunity to get involved in ‘X and Y’ which directly links to my previous roles where I had extended experience dealing with ‘Y and Z’. I feel there would be a lot of opportunities for me to grow in my role and further my knowledge in ‘X’ and progress my career.

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Michael Page

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Explaining the reason for leaving your current job

lizjammal — Mon, 03 Apr 2023 23:37:52 +0000

Explaining the reason for leaving your current job lizjammal

The question, “Why do you want to leave your current job?" is one of the most common interview questions, yet it often leaves candidates stumped. While it may seem like an opportunity to be dismissive about your current employer, this is highly unlikely to paint you in a good light.

Planning a persuasive, positive response can go a long way to highlighting your suitability for the new role.

What does the interviewer want to find out?

As with many interview questions, it can be helpful to consider what the interviewer really wants to learn when asking why you want to leave your current job. To put it another way, they could be asking: "Why are you looking for a new role?" In this context, it has much more to do with the positives afforded by a new job, rather than any negativity you may feel about your current position.

Why it's important to avoid negativity

Just because your interviewer wants to get to know you, that doesn't mean they're your friend. Remember that you're not venting in the pub after a hard day in the office, you're trying to impress a hiring manager. Launching into a tirade about grievances with your boss or employer – broken promises, slights against your ability, lack of respect – will only paint you as someone who likes to complain. Who's to say you won't be the same at another company?

Examples of positive reasons for leaving a job

Fortunately, there are plenty of reasons for leaving a job that can be explained in a manner that paints you in a positive light. Consider the following:

I want to learn more
I feel like I'm ready to take on more responsibility
I believe I've progressed as far as I can in my current role
I need a change of environment to motivate me
I want to develop a new skill that isn't required in my current job
I don't feel like my current role is challenging me anymore

It's sensible to prepare a couple of answers to this question because people often leave jobs due to a combination of factors. Your interviewer may ask for additional reasons.

Want to secure more interviews for exciting new roles in your sector? Check out all the live roles on the Michael Page website today.

How to structure your answer

Answering this question gives you the opportunity to show off how much you know about your potential new employer and demonstrate your enthusiasm for the position. Give your reason for leaving, then explain how this makes the new job particularly appealing.

For example:

My biggest reason for leaving is that I'm ready to take on more responsibility. I want to manage a team, but there are no leadership positions available at my current employer. I enjoy delivering training sessions and upskilling junior employees. It's something I do a lot in my current role, and I've received lots of positive feedback, but I could do this even more effectively if I had my own team. I know you're looking for someone to lead a small team of graduates and I'm really excited about the prospect of helping them to develop.

A similar question you may need to answer in your upcoming interview might be 'Why do you want this job?'.

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Michael Page

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How to answer ‘Why do you want this job?’ in an interview (with examples)

lizjammal — Fri, 31 Mar 2023 00:09:10 +0000

How to answer ‘Why do you want this job?’ in an interview (with examples) lizjammal

One of the most common but deceptively tricky interview questions is: “Why do you want this job?” It may sound simple, but many candidates struggle to deliver a clear, confident answer. A great response shows you’re not just interested in the role – you’re the right fit for the company.

In general, a compelling answer that gets you noticed when answering 'Why do you want this job?' requires you to know about:

The company's background, and why the role appeals to you.
The company's mission, vision and values
The job description in detail
What you can contribute to the company

Your answer should also:

Demonstrate your enthusiasm with context
Highlight your value proposition

You must also avoid saying:

"I just need a job."
"This role pays more."
"This role is good for my career goal."
"I'm qualified for this role."
"My previous work is toxic."

What interviewers want to hear

When interviewers ask, “Why do you want this job?”, they’re looking for a few key points. Your response should show you have done your research and can bring value to the team.

1. How much you know about the company

Hiring managers want to see that you’ve done your homework. Demonstrating familiarity with the company’s values and goals shows you are genuinely interested in joining the team – not just getting any job. For example:

I admire how your company champions sustainability and innovation across your product lines.

2. How the role fits your career plan

Your answer should demonstrate a commitment to growing with the company, rather than merely using it as a stepping stone. Highlight how this role aligns with your long-term goals and builds on your experience.

Tip: Connect your long-term career aspirations to the company’s growth, showing that your professional development benefits the organisation.

3. How you bring value to the role

Hiring managers want to know how you can contribute – not just what you hope to gain. Share specific examples of past successes and explain how you’re eager to achieve similar results for their company. For example:

I believe my background in digital marketing can help expand your online reach and drive conversion in key markets.

4. Why the company appeals to you

When it comes to two equally qualified candidates, employers often choose the ones that have answered interview questions in a way that demonstrates stronger alignment with their values and vision.

Expressing what excites you about being part of their team helps reinforce that you are not just the right fit for the role but also the company.

Ultimately, a good answer to ‘Why do you want this job?’ should focus on how you will bring value to the team and help drive the company’s success. Focus on how you will benefit the company, rather than the other way around, to leave a positive impression on your potential employer.

How to prepare your answer

Interview preparation is key to landing any job. To master commonly asked questions like this, follow these steps.

Understand the company's mission and core values

Before the interview, acquire as much information as possible about the company, including its background, the company’s mission, track record, and team structure.

Consider if their culture and goals align with your personal values and career aspirations. When you explain what aspects of the company appeal to you, you show that you are a strong cultural fit.

Demonstrate a strong understanding of the job description

A great answer is personalised to the job specifications. Your response should connect your skills and experience to the specific requirements of the role.

Even if you lack direct industry experience, focus on your transferable skills. Discuss specific examples of how past projects or achievements can help the company achieve its goals.

Focus on what you can contribute

Reflect on what initially drew you to the role. What specifically excited you about the job description, and what made you feel you could be an asset to the team? Use this as a starting point to frame your response.

Good example answers

Here are some sample answers to help you craft a response that demonstrates both enthusiasm and value.

Showcase genuine enthusiasm with context

Sample answer 1

I’m excited about this role because your company’s approach to tackling industry challenges aligns perfectly with my passion for [relevant field]. After exploring your innovative projects on the company’s website, I believe this job role offers the kind of innovative environment where I can contribute effectively while expanding my expertise in [specific area].

Sample answer 2

What initially drew me to this job was your company’s commitment to [specific value or achievement]. As someone who has dedicated my career to [related area of work], I see this role as an exceptional opportunity to contribute to meaningful work that aligns with your mission.

Showcase your strategic value proposition

Sample answer 3:

My experience developing [specific skill/project] has prepared me to address the challenges outlined in your job description. I am equipped to help your team with [specific challenge or goal], having achieved [measurable result] in my previous role using [relevant skill].

Sample answer 4:

This position represents an ideal intersection of my problem-solving skills, technical abilities in [specific technical skill], and my experience with [complementary skill]. For example, at [previous company], I applied these combined skills to [specific achievement with metrics], and I see similar opportunities to drive results for your team.

Sample answer 5:

Throughout my career, I’ve developed expertise in [specific area relevant to role]. After learning about your company’s goals to [mention specific company initiative], I recognised that my background in [relevant experience] could bring immediate value while allowing me to pursue work I find deeply fulfilling.

Tip: Match your specific skills to the job requirements. This positions you as a well-researched and confident candidate. Keep your response concise, as you’ll have plenty of opportunities to elaborate on your experience throughout the interview.

Common mistakes to avoid

Avoid answers that focus solely on your needs, or sound negative:

Response to avoid #1: “I just really need a job.”

This answer focuses on your circumstances rather than what you can offer the company. While everyone needs employment, hiring managers look for candidates who demonstrate specific interest in their role and organisation.

This answer suggests a lack of enthusiasm for the role and indicates a potential for quick departure. Instead, focus on why this particular position at this company appeals to your professional goals.

Response to avoid #2: “The pay increase appealed massively.”

While compensation is a factor, citing it as your primary motivation suggests limited professional interest in the role itself. A more effective response balances the acknowledgement of competitive pay with specific aspects of the position that align with your professional interests.

Meanwhile, get accurate salary insights by role and industry with our latest Salary Guide.

Response to avoid 3: “I feel like this will be a good step towards my next career goal.”

This response signals to hiring managers that you view their position merely as a stepping stone. Instead of positioning the role as a temporary stop, frame your answer in terms of how your long-term development will benefit the organisation.

Response to avoid 4: “Because I'm qualified.”

This response fails to differentiate you from other candidates, as meeting basic qualifications is the minimum threshold for consideration. Instead of stating the obvious, articulate the unique value you bring beyond the minimum requirements.

Response to avoid 5: “I’m trying to escape a toxic workplace.”

This response raises immediate concerns about your professional judgment and discretion. Avoid criticising a past employer, as it may cause interviewers to wonder how you might discuss their company in the future.

Key takeaways when answering ‘Why do you want this job?’

Approaching the ‘Why do you want this job?’ question with confidence and a well-prepared, articulate answer can significantly impact your interview performance.

By focusing on your strengths, demonstrating your knowledge of the company, and avoiding the pitfalls discussed, you can position yourself as a top candidate and significantly improve your chances of landing the job.

Ready to make your next career move? Our job search tool enables you to easily find the perfect new job or set up job alerts to stay on top of new opportunities.

Simone Wu

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How to prepare for a job interview

Naren Sankar — Fri, 20 Jan 2023 04:21:59 +0000

How to prepare for a job interview Naren Sankar

The peculiar thing about job interviews is you already know to some degree what you will be asked during the job interview. With that said, it is paramount that you prepare ahead of any job interview and practise your answers.

Your hiring manager may ask you similar questions in different ways, but the essence of these questions is the same and you can tweak your answers accordingly.

Job interview preparation is essential for making a great impression and increasing your chances of landing a job.

By researching the company, practising your answers to common interview questions, and bringing the right items to the interview, you can show that you’re prepared, engaged, and ready to take on the role. With the right preparation and mindset, you can impress the interviewer and secure the job you want.

No matter what type of interview you are doing – in person, over the phone or a video call, whether you have changed career paths or this is your first job, here are some ways to get you interview-ready.

1. Always do your research

Researching the company you are interviewing with is crucial to learn about its culture, values, and background. Read up on any recent news about the company.

Find out what their current and previous employees say about them on platforms like LinkedIn and Glassdoor. It is important to learn all you can about the products or services that the company produces or promotes.

Before your interview, take some time to prepare thoughtful questions. A modern company likely has social media accounts and blogs where they discuss their company culture and industry. By reading these, you can gain a better understanding of the messages that are important to them. This will help you ask more informed questions during the interview.

Demonstrate to the interviewer what you understand the business, and explain how you would fit in and add value to it.

2. Pay close attention to the job description

A job description (JD) provides information about the skills and experience required for a particular role. By reading the JD, you can get a sense of the candidate profile that the particular company is looking to hire and the specific qualifications they are looking for.

Is there a course that you can pick up online to align yourself with the JD? For instance, if it says that the ideal candidate should have a basic understanding of digital marketing, you can take introductory online courses about digital marketing on online platforms like Harvard Business School Online, LinkedIn Learning, and Coursera.

Aside from understanding the role, you can also learn a lot about the company by reading the job description. The tone and writing style can give you a sense of the company culture, especially when it is written in an informal way.

Does it use gender-coded words? Does it discriminate against certain groups of people? For instance, it may describe the work environment as “young and energetic”; that could indicate that the workforce is young.

Additionally, the JD may include an Equal Employment Opportunity (EEO) statement that indicates a company’s commitment to diversity and inclusion.

3. Practise with common job interview questions

These are plenty of examples of common job interview questions for you to think about in advance. They can include the likes of, “Why you might be interested in this role?”, and “What drives you to succeed?”.

Practise these questions before the job interview day and be ready for the occasional, unexpected curve ball. A common interview question is, “tell me about yourself” where the interviewer is not looking for your life story but rather an answer about your work experience.

It is important to note that it is not just about your answer but how you answer questions. Sometimes, interviewers would ask you challenging, behavioural questions like asking you to provide an example of how you handled conflict in your past capacity, or to share a time where you disagreed with your previous supervisor.

Your answers to these types of questions will reveal your thought process and who you are as a person, colleague and manager.

4. Pay attention to your communication skills

The way you communicate with the hiring manager or human resources manager can affect the outcome of your job interview.

Typically, employers look for things like a warm smile, a firm handshake, good posture, and strong eye contact.

However, it is crucial to note that these may not apply if you have certain disabilities or developmental conditions. For instance, individuals with autism spectrum disorder generally avoid making eye contact. In that situation, you should inform the interviewer of your condition and not force yourself to do something you are uncomfortable with.

Do not be too casual in the way you speak, even if you feel very comfortable with the interviewers. Stay professional. However, it does not mean you cannot crack a joke where appropriate. Your emotional intelligence comes into play here: how you carry yourself, how you speak and respond under stress will give the interviewers an idea of how you will fit into their team.

When you answer a question, take a moment to process the question before answering it. This shows that you are considering and thinking through your answer instead of saying the first thing that comes to your mind.

Sometimes, you might get into a second interview where you would meet your future colleagues. Stick to the same guidelines – stay humble, especially when sharing about your previous roles or successes, and answer their questions to the best of your abilities.

5. Dress to help, not harm, your chances

When it comes to dressing for a job interview, it’s important to plan ahead and make sure your outfit is ready well in advance.

No matter the industry you are interviewing for, whether it is a professional office setting, in a retail store, or in the customer service industry, it is crucial to dress appropriately. This means being neat, tidy, and well-groomed, as well as wearing clothes that are professional and appropriate for the company you’re interviewing with.

You should also avoid eating anything that could potentially stain your outfit, such as curry, sambal chilli or other messy foods. Hiring managers are not looking for the best-dressed candidate, just someone who dresses neatly and appropriately.

You want to look polished and put-together, so be sure to iron or steam your clothes to ensure your clothes are not wrinkled.

6. Essential items to bring on interview day

When you are preparing for a job interview, it is important to make sure you have everything you need to make a good impression and show that you’re prepared. While you may be focused on preparing for the interview itself, taking the time to gather a few key items can help you feel more confident.

First and foremost, you’ll want to bring copies of your resume. You should also bring a notepad and pen to take notes during the interview, as well as any examples of your work, such as a portfolio or writing samples, if applicable.

Before the interview, be sure to research the company and come up with a few questions to ask the interviewer or hiring managers. This will show that you’re interested in the role and the company, and it can also help you learn more about the position and what it’s like to work there. You can write these questions in your notebook.

Finally, don't forget to bring your identification, such as a driver’s license or passport. This is important for verifying your identity and ensuring that you are eligible to work in the country.

By bringing these items with you to the interview, you’ll be well-prepared and ready to make a great impression.

7. Asking the right questions, at the right time

Employers want to hire people who are willing to work hard, take the initiative, and are not job hoppers. To show that you are the right fit for the team, it’s important to do your homework before the interview.

This means researching the company, learning about the role, and coming up with thoughtful questions to ask the interviewer. By showing that you're engaged and interested in the position, you can impress the employer and improve your chances of getting the job.

Interviews should be an opportunity to learn more about the job, and the company to help define your own personal career goals. You should also use this opportunity to clarify any queries you have about the role. Here are some questions you could ask:

What are the day-to-day responsibilities of the role?
What are the biggest challenges that I might face in this position?
What are some key milestones the person hired will need to accomplish in the first three to six months?
What’s the performance review process like here? How often would I be formally reviewed?
What metrics or goals will my performance be evaluated against?
What are the career path prospects for the role?

8. Practise the anecdotes you plan to tell

In many job interviews, you’ll be asked to provide examples of your previous professional successes and failures.

To prepare for these questions, practise the anecdotes you plan to tell. This can help you feel more confident and comfortable when answering these questions, and it can also help you refine your responses to make them more engaging and effective.

You may be asked about a variety of different topics, such as times when your quick thinking saved the day, instances when you had to work independently or as part of a team, what your previous employer liked about you, and your biggest weakness.

By practicing these anecdotes in advance, you can be ready to answer these questions in a clear, concise, and engaging way. And if you're feeling really confident, you can even try practicing with a friend or partner to simulate a real job interview and get even more practise.

9. Find out about the interviewers

Before the actual job interview, try to obtain the names of the people you will be meeting with because job interviews are a two-way street. Research each of them individually. Find out what they do at the company.

Most of the time, you may not be able to use this information during the job interview process. However, learning about the hiring manager can help to put a face and personality to the interviewer, and that can make you feel less anxious before the job interview.

Show interest in them and their roles in the company. Ask your interviewer about your co-workers and the existing team if you were to join the company. This is important as there is probably going to be teamwork in your new role.

In many cases, success at a job interview for your dream job is achieved relatively quickly. When the job interview is brought to a close, you may already have a feeling about how it went. Remain positive at this stage and be sure to ask about the next stage in the hiring process.

Be sure to let the hiring managers know that you enjoyed the job interview, that you are still keen on potentially getting the job offer and you hope for a positive outcome. Thank them for their time, and then, prepare for your next job interview if you have one using the same approach.

Looking for a great job opportunity? Browse our latest jobs, submit your CV or get in touch with a Michael Page consultant to discuss roles in your field.

Michael Page

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7 crucial skills to adapt to the new future of work

Simone Wu — Mon, 09 Jan 2023 15:15:00 +0000

7 crucial skills to adapt to the new future of work Simone Wu

Adaptability and responsiveness are some of the most significant assets that professionals can possess, especially in the current work environment where change is coming quickly, and in many cases, unexpectedly.

As such, I have seen several skills emerge as crucial to professional success, and these are the skills companies look for in their next hires.

Related: The future of work in Asia

Here are seven skills that professionals should cultivate and focus on to remain at the top of the talent pool.

1. Digital literacy

Digital literacy is important, both in terms of basic technology: communication programs, collaboration tools like Asana, and software such as Microsoft Office, and in terms of specialised, job-specific technology and software.

Companies are rapidly adopting technology that helps automate various tasks, leaving professionals with the task of managing this technology and focusing on the parts of the job that require a human touch. This means that digital literacy has gone from a “nice to have” to an essential part of your ability to do any job.

2. Customer relationship management

If they haven’t already, companies realise it’s no longer optional to place the customer and what they want at the centre of their business strategy.

As a result, the skills that come along with customer management, such as relationship management, customer engagement, and customer experience, will help you show the way forward into a new way of thinking in which the customer is the pivot point for business decisions at all levels.

3. Influencing

Even if you don’t work in sales directly, you need to know how to sell: your ideas, work and accomplishments to the broader team. Being influential in the workplace is a crucial factor in career success.

Developing your influencing skills like negotiation techniques, communication skills, and leadership characteristics will help bring stakeholders to your side when creating a solution, or presenting your work.

Being influential in the workplace can aid your professional success by helping you be an outstanding leader and accomplish business goals.

4. Data-based decision making

Companies are increasingly making decisions and creating strategies based on data. As an individual, it’s not necessary to become a data scientist overnight. Data analytics tools are becoming more advanced and accessible, allowing virtually any professional to leverage data to make decisions.

Make an effort to learn the basics of data analytics as they pertain to your particular job scope, and learn to interpret and present data in a compelling way. Your actions and decisions are much stronger when backed by well-presented data.

5. Innovative thinking

Innovative thinking is the cornerstone for change, advancement, and new ways of approaching old challenges. The word innovation has become overused, especially in relation to technology, but the concept itself is as vital as ever.

Innovative thinking is about stopping old practices, being able to approach a problem from a new angle and having the ability to think of solutions that haven’t been tried before.

Related: How to succeed at a new job

6. A growth mindset

Curiosity, an appetite for learning, and the ability to adapt to new situations are all encompassed in a growth mindset. The growth mindset is based on the idea that even if you don’t have the necessary skills, experience, or knowledge, you can learn and grow into the professional you want to be.

This growth mindset ensures that you will never be “stuck” where you are – and possessing a strong mentality that you want to keep learning and growing is essential as the workplace evolves.

7. Relationship management

Managing relationships with agility allow for collaboration, teamwork, and ultimately, the ability to influence different cultures, departments, and demographics within any organisation.

The human aspects of relationship management will ensure that this skill remains essential through any digital transformation - and can be the difference between success and failure in any role.

The importance of upskilling

Upskilling is ultimately about constantly looking for ways to improve your skills through formal education, internal training courses, external training courses, or informal training, such as taking free online courses, and working one-on-one with a manager or a mentor to help you improve.

Increasingly, companies are hiring as much for potential as they are for hard skills and experience. As the workplace changes, employers begin to expect more from their employees, in particular, being open to change, and being able to take on new challenges with ease. Focus on upskilling to keep up with that expectation.

This creates an excellent opportunity for you to be hired not just for the professional that you are now, but the professional you know you can become given the right amount of training, experience, and overall growth opportunities.

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Anthony Thompson

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3 impactful resume templates to guide your resume writing process

Anonymous — Mon, 20 Dec 2021 13:00:00 +0000

3 impactful resume templates to guide your resume writing process Anonymous (not verified)

You have made the decision to take the next step in your career, and one daunting task looms ahead of you immediately: updating or rewriting your resume. Whatever stage of a career you’re in currently, updating or writing a resume is a challenge.

As you edit your resume, questions such as “What experience should I include and in how much detail?”, “What format should I use?” and “How can I make my resume stand out from others?” will come up.

And these are legitimate concerns – resumes are one or two written pages that aim to summarise all the experience, learnings and accomplishments of your career. The way that a resume is structured, the layout, the sessions and the way it presents your work history can make the difference between whether or not a hiring manager or recruiter will spend an extra few seconds reading through your qualifications.

If you are lost on where to begin, consider using a resume template as a starting point. The ideal resume will be easy to read, well-organised and highlight experiences in a way that is easy for the hiring manager to digest. Here are three free resume templates you can use for any stage of your career.

Related: Top 3 tips for emailing recruiters

1. Chronological resume template

This traditional resume layout is suitable for fresh graduates, those with shorter career history and those who have held multiple roles within one organisation. This resume style allows potential employers to see your work experience in a quick, easy-to-follow way, working backwards from your most recent experience. It should include your education, work experience, and other information like technical skills or awards. If you have a few chronological gaps, see this article on how to handle employment gaps.

2. Skills-based resume

This resume is suitable for those from mid-managerial level and above. Once you have accumulated a significant amount of experience, your resume could naturally stretch quite a bit. It can get tedious for hiring managers to read through full descriptions of every position you have held.

Instead of having the hiring manager go through your resume line by line to comprehend your work achievements, put that information upfront. Highlight your most relevant experience and skills sets in a separate section before the segment on work experience.

Focus on the most pertinent roles to the one you are applying to, and highlight your most tangible work performance and skills sets. That way, you are helping the employer, and in other words, helping yourself, get noticed if your achievements are relevant to the position.

3. Executive-level resume

This resume template is ideal for those applying for more senior roles like director-level jobs. It focuses on your achievements in greater detail. This resume format also leaves room for you to highlight positions you held in other organisations or on boards and professional groups.

Related: How to negotiate for a higher salary

Personalise your resume after downloading the resume template

These resume templates are meant as a starting point for you to create yours. So once you have downloaded a template, fill in the sections and get on to personalising it. Feel free to underline specific section headers or even make the words bold.

It should look organised and easy for hiring managers to navigate. While it can be tempting to go fancy with your resumes, using templates with different colours and exciting graphics, it is best to keep to a conservative one, even if you are in the creative line.

Use no more than two font types. Star and bar charts may look like they add texture to the resume in terms of how it looks; they don’t add value and may not be easy to understand. If you are uncertain about how it reads or looks, get a peer or industry mentor to review it. Also, use a grammar checker tool like Grammarly to help proofread your resume and eliminate any grammatical mistakes.

The rising importance of transferable skills: Hard and soft skills

If you are looking to move to another industry, be sure to include transferable skills in your resume. These are made up of hard and soft skills, and are the ones you have picked up along your employment experience. These are highly essential if you’re looking to switch to a different industry or a new type of role.

Hard skills are things that anyone can learn and pick up like computer software and technical skills, and language skills, while soft skills include leadership, delegation, time management, interpersonal skills, research and planning, and writing, communication and administrative skills. Soft skills are essential to highlight in your resume as they can differentiate between candidates with similar or equal technical competencies and experience in a competitive job market.

An effective way to work your transferable skills on your resume is to explain in the work description section how your actions solved a problem, and how that produced results.

For instance, if you want to bring attention to your communication skills, you can say that you “created effective press releases for a key campaign that resulted in press coverage in 12 media companies”, instead of saying that you “created press releases for events and campaigns”.

Another example: Instead of stating that you “managed a team”, another example would be, say you “trained and managed a team of five marketing professionals responsible for eight markets”. And always keep in mind to tailor your resume to the specific job description where relevant.

Ready to make your next career move? Search our current opportunities or get in touch with one of our recruitment specialists at Michael Page.

Michael Page

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How to make a career change

Anonymous — Sun, 18 Apr 2021 20:14:03 +0000

How to make a career change Anonymous (not verified)

Most job seekers will experience a varied career path over their working life. Essential to making a career change of any scale a success is targeted research and thorough preparation. Follow these steps to maximise your chances of making a rewarding and fulfilling career change.

Step 1: Reflect on your preferences

To set the foundation for a successful career change you must first reflect on what really drives you. This will help you to determine the type of work you are most suited to, and open doors to careers you may not have considered. Ask yourself these questions:

What do you like or dislike about your current role and industry?
What has excited/bored you in past roles?
What are your personal interests and passions?
What are your key attributes, strengths and talents?
What would your ideal job look like?

Step 2: Research viable career change options

Based on your personal preferences, research some careers that appeal to you. Scan online career and job profiles to find out if the reality matches your expectations. Try to find out:

Roles that could suit your interests and abilities
The daily tasks involved in these roles and likely starting salary
If your skills, strengths and experience are transferable to the roles
The strength, stability and growth prospects of the industry

Step 3: Analyse your skills

Your career change will be smoother if you can find a role that builds on your existing skills. Think about the key transferable skills, strengths and experience you could bring to potential roles. Consider how past study and achievements could apply in a new context.

It’s also important to determine the skills you will need to bridge the gap to your new career. Research any additional training, education or experience you might need. If possible, try to volunteer or temp in your new industry to gain some experience before making your move.

Step 4: Expand your network

Get to know people who work in the field you want to enter. They may be able to offer you information and advice on your career change, introduce you to relevant people, supply you with job leads, or even provide referrals. Consider joining professional associations and seek out a mentor for advice on what it takes to succeed.

Step 5: Write a career change plan

Taking a strategic approach to your career change and following a structured plan will increase your chances of success. To get to your ultimate goal, list both short and long term milestones around education, skill development, networking and research and put time frame around their achievement. Be sure to also refresh your job-search skills, so that you can seize any opportunities that arise.

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5 ways to handle interview nerves

Anonymous — Fri, 26 Mar 2021 03:35:46 +0000

5 ways to handle interview nerves Anonymous (not verified)

If you're feeling nervous in the lead up to a job interview, rest assured you are not alone. Most people experience a degree of nervousness before and during a job interview. Nerves are a natural response to an important event, and simply indicate that you care about getting it right.

Being too nervous can hold you back, though, so it’s important to know how to relax. Follow these tips to ace your interview:

1. Visualise success

Top performers in all walks of life use visualisation techniques to overcome nervousness. Visualisation simply involves running through the interview in your mind ahead of the event. Picture yourself entering the room feeling calm and in control.

Visualise yourself standing tall, smiling and shaking hands with ease. Imagine answering questions with confidence and poise, building a good rapport with the interviewers and leaving the room feeling happy with your performance.

Focusing on the best-case scenario will help you keep your composure in the lead-up to the interview. Your positivity and confidence will show during the interview, and the employer will probably mirror your positive energy. If you are confident that you deserve the job, they may just feel the same.

2. Practise your responses

Interview nerves are often caused by a fear of the unknown, or concern that you are going to freeze or say the wrong thing. To avoid getting flustered, rehearse answers to common interview questions. This will help you to feel more comfortable and confident in your ability to provide coherent, succinct responses on the day.

You may also be thrown an unexpected question. Try practicing your answers out loud with a friend to get feedback on your delivery. If you can't get a friend to help, consider recording yourself answering hypothetical questions, then play it back to hear how you sound. If you use a video recorder, watch for nervous body language and try to be mindful of any fidgeting that could reveal your nervousness.

3. Be prepared

If you don't prepare yourself for the interview, nerves can really take over. Taking the time to prepare for your interview will help you stay relaxed, and the interviewer will be able to tell you've put some time and effort in before turning up.

Confirm the name and contact number of your interviewer, the time you should arrive and what you plan to wear. Ensure you have all relevant documents on hand, including your CV and examples of past work. Give yourself plenty of travel time in case you get delayed – being late could lose you the job before you've even begun. Being on time will also give you the opportunity to compose yourself prior to the interview.

4. Take your time

Taking your time is something you associate with being relaxed. Give yourself ample time to answer the questions as they come. When feeling nervous at an interview, you may be tempted to rush your responses. This will often cause you to miss the point of the question and leave the interviewer struggling to keep up as you hurry through your answer.

Avoid stumbling over your sentences by taking a few seconds to consider what it is you’re being asked. Breathe deeply, then focus on articulating your answer slowly and clearly. If you forget what the question was, avoid giving an answer that you hope might be correct. Instead, keep calm and ask the interviewer if they feel you have covered their key points. Don’t forget that you can ask questions too.

5. Think positively

Mindset is a powerful thing. Changing the way you think about an interview can have a huge impact on the amount of pressure you feel. A positive mindset will be evident to your potential employer. Be sure to smile and reflect your positivity through your body language as well. Rather than thinking that you’re being judged, try viewing the interview as an exciting challenge to overcome.

Remind yourself of past successes and concentrate on the strengths you could bring to the role. Avoid putting expectations on yourself to give perfect answers, or thinking about things over which you have no control, such as the competition. Instead, focus your energy on simply giving the best interview you can.

Michael Page

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Contracting vs permanent job: Which is better for you?

Anonymous — Mon, 08 Mar 2021 12:22:13 +0000

Contracting vs permanent job: Which is better for you? Anonymous (not verified)

Deeply seated in our Asian culture is the perception that we need to strive towards full-time employment to be seen as responsible, full-functioning adults. Any other form of employment such as part-time, freelance or contract work seems to be perceived as unstable and somewhat less valuable.

The rise of the contract professional

This perception is gradually changing as companies worldwide are moving towards an integrated workforce model, where they are increasingly hiring more contractors and part-timers over the past few years.

In 2018, Stephane Kasriel, CEO of Upwork and co-chair of the World Economic Forum’s Council on the Future of Gender, Education and Work, said in a press release, “As skills become more specialised, companies either need to invest in reskilling to prepare workers for the jobs of tomorrow or leverage freelance professionals who are nearly twice as likely as traditional employees to proactively take reskilling upon themselves.”

Traditionally, contract employment is mainly found in the IT industry. Now, more and more sectors are moving towards an integrated workforce, employing more contractors. Deloitte’s 2019 Global Human Capital Trends study found that 33% of respondents reported extensively using alternative arrangements for IT, 25% for operations, 15% for marketing, and 15% for research and development.

While more companies are hiring more contractors, it is crucial to understand the pros and cons before quitting your full-time job and dive into contract employment. Besides the obvious benefit – having more time on your hands (to go on holiday, upskill, or look after ageing parents or children) – you get to choose the projects that interest you. Ahead, we discuss the benefits of contract employment compared to having a full-time job.

Advantages of being a contractor

1. Build your portfolio
Most companies are open to engaging contract professionals who do not have a vast amount of work experience for short-term assignments. And naturally, this situation is dependent on the type of project. Companies that hire contractors for longer-termed work, usually over six months to a year, would most likely require you to have more expertise in the specific sector. Whatever the case, you get the opportunity to buff up your portfolio as you collect different work experiences at the various companies.

2. Widen your professional network
With the opportunity to work at different companies over a shorter period, you will meet different people – more people – expanding your network. The more extensive the network, the more contract opportunities. The brilliant thing is, these professional contacts are at your workplace – if you perform well at your tasks, it wouldn’t be long before they hear about it from your manager. And that will keep you at the top of their minds when they need contract staff in the future. Do keep in mind that you should be proactive and not sit quietly at your desk and expect people to notice you. Make small talk at the pantry, the lift; nothing too aggressive as that can be a turn-off for some.

3. Learn from a diverse range of organisations
The (other) beauty of being a contractor means you get to experience working for a diverse range of companies. This is a valuable and beneficial opportunity for you to observe the inner workings of various businesses, and that would add value to your experience when you move on to the next project. For instance, how family-based companies compare to small and medium-sized enterprises and multinational corporations. Also, by working on different projects, you would pick up new skills that will further improve your portfolio.

4. Builds resilience and adaptability
Moving from one company to the next also means adapting to the various work culture and processes to perform your duties. And that adds value to your professional portfolio, as employers would not be concerned about how well you can adapt. It’s another strength to highlight if you decide to switch to full-time work.

5. Trial a new job before you settle
In a way, when you work at various companies, you get to try out the role before you decide if you want to switch to a similar role in a permanent capacity. Companies are almost always on a lookout for talent. If you happen to join as a contractor during a period where they are sourcing for full-time staff, you could get an interview opportunity. If not, they might keep you in mind if you perform well. However, do not bet on that.

Related: How to make a career change

Disadvantages of being a contractor

While working as a contract professional may sound like a jolly ride, it comes with its drawbacks and is no walk in the park. For one, when you work on a contractual basis, you do not have the regular standing of a permanent employee. Companies can terminate contractors without documentation or recourse options, as there may not be human resource policies to follow. Also, potential employers may see contractors as being uncommitted. And it can get disorienting for contract professionals when you have to keep readjusting to new working environments after each contract term ends.

Advantages of having a permanent job

Most people are in a permanent position because you want a stable income, allowing you to plan for the various stages of your life – be it purchasing a new apartment, getting a pet, planning a wedding, having a kid, investing or saving up for your kid’s university fund, or retirement fund. Here are other advantages of having a full-time job:

1. Time Off: You would receive annual leave and sick leave as part of your employment package. You would be able to go on a short holiday break, get paid and not feel guilty as compared to your contracting counterparts.

2. Money Matters: As mentioned, unlike contractors, a full-timer’s salary is fixed (not including bonus payments), so you can feel secure that you would have money coming in at the end of the month. Most contractors face the issue of late payments from their clients. Naturally, full-time staff can face the risk of retrenchment, but that does not usually happen unless the company is doing poorly or facing epic losses due to economy shattering events like the COVID-19 pandemic.

3. Working Hours: Permanent staff have specified work hours, so clients and colleagues, on ordinary circumstances, will not be calling you after office hours and on weekends. While contractors can set certain work hours for themselves, they usually have to remain contactable to not miss out on any opportunities.

4. Career Advancement: Another positive factor of being a full-time staff is that the company will view you as a long-term talent investment. And because of that, they would be more inclined to invest in your development and help you advance the career ladder.

5. Credit Card Application: This shouldn’t be a deal-breaker, but it is good to know that it is easier to apply for a credit card when the bank knows you have a full-time job. In other words, the ability to pay your bills. You can still apply for credit cards if you are self-employed. However, the process is more complicated. You would need to submit various documents to demonstrate your ability to pay back the credit owed.

Disadvantages of being a full-time staff

Compared to a contracting role, being in a permanent position doesn't give you the leeway of trying various jobs or taking on different projects. And if you don’t proactively look for a new role, you can get too comfortable in your current position. You then become stagnant in your skills and knowledge of the trends in your industry. This state of job stagnation may not sound so bad since a permanent job comes with many benefits. However, it can be damaging if you find yourself retrenched due to company losses or restructuring, or fired from your job. What you can do is to make time to upskill.

Contracting vs permanent job: What is better for you?

There isn’t a definitive answer to this question. It is about weighing the pros and cons, as it comes down to which employment type will suit your stage in life, industry and if it offers career growth. For instance, if you take care of elderly folks and require flexibility in terms of work hours, then contracting may be perfect for you. Or, if you were offered an attractive one-year contract role at a top firm in your industry, you could consider leaving your full-time job for it as it would add tremendous value to your portfolio. Seeing that it is a year-long contract, it gives you sufficient time to find another job.

If you are looking to take a break from work to figure your career path, going for short-term contract jobs that run for one to three months is a valuable way to tie over periods without full-time work. However, as stated previously, anything can happen during a contracting period. It would be best if you made sure the employment terms are favourable and that you have enough savings to sustain you (and your family) in the event of early termination. Also, specific industries like the technology sector are more open to contractors, so you would more likely have more contracting opportunities than other sectors.

Are you looking for contracting roles? Here are the latest job opportunities for contract professionals. If you would like to speak with a recruiter, contact us here.

Simone Wu

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9 things recruiters look for in a resume

Anonymous — Tue, 02 Mar 2021 01:43:16 +0000

9 things recruiters look for in a resume Anonymous (not verified)

If you're to stand any chance of progressing to the interview stage, your resume needs to hook the reader within seconds. Recruiters and hiring managers can literally receive hundreds of applications for a single role, and sometimes only have time to scan resumes before deciding whether to progress candidates to an interview.

In order to make an immediate impact, your resume will need to communicate the following information in the most succinct (yet readable) form.

1. Roles and responsibilities

You’ll need to tailor your resume to each particular job that you apply for, so it’s vital that the job titles and the responsibilities you include are relevant (if not a direct match) for the job offered. Although you need to clarify your previous roles, it’s important that your resume offers more than just a list of your responsibilities.

2. Experience

Your resume will be scanned for the right kind of experience. Ensure your experience – whether six months in one role or four years in another – comes across as consistent and relevant to the job you’re applying for. Be clear where you added value and your exact contribution to any high-profile project.

3. Skills

Ensure you include all relevant skills gained and required of you in previous roles. Your skills will complement your experience and should ultimately illustrate your suitability for the job offered.

4. Results and achievements

Hiring managers love to see results, so if you achieved above your target as a sales manager, for example, make sure you state your targets as amounts or percentages and demonstrate how you’ve overachieved.

5. Education

Ensure you highlight relevant educational certificates, particularly when they’ve been listed as essential or desirable in the selection criteria.

Once you’ve got the details right, your CV will need to look, feel and read well if it’s going to grab the attention of a hiring manager or recruiter quickly and effectively. To do this, make sure you pay attention to the following details.

6. Readability

Ensure the layout of your resume is clear and consistent, containing only one type of font (bold can be used to highlight). Use bullet points to outline skills, achievements, responsibilities, etc. rather than rambling sentences. Spelling or grammar mistakes are to be avoided at all costs.

7. No inconsistencies

Ensure your resume runs in reverse chronological order and is written as concisely as possible. Make sure there are no unexplained gaps in your work history or inconsistencies in the responsibilities or achievements you’ve included.

8. Relevant language

Ensure you include important keywords throughout your resume. To do this, scan the job description and make sure your language mirrors it. This will create a link in the mind of the reader between you and the requirements of the role. Avoid excessive jargon and be mindful that the person reading it may not be a technical or industry expert; however, they will know what to look out for.

9. Formats and labels

Ensure your resume is formatted in such a way that the recipient will be able to open it easily – no hiring manager wants to download software to view a resume. Make sure that when you save your resume, you include your name (i.e. Wong_John_resume) in the saved title. It’s also a courtesy to keep your application under 1MB to avoid clogging anyone’s inbox.

You may possess all the desired skills and experience to excel at a role, but if don’t document them clearly in your resume, you may fall at the first hurdle in being considered for a new role.

Michael Page

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How to write a Thank You email after a job interview

Anonymous — Mon, 04 Nov 2019 02:03:30 +0000

How to write a Thank You email after a job interview Anonymous (not verified)

A job interview is not easy. A lot of prep work goes into a simple face-to-face meeting with your potential future employer, from learning the answers to the most common interview questions to dressing for the job you want — the checklist is endless. However, what many candidates tend to forget is that the interview doesn’t end with a friendly handshake and goodbye. Instead, what you do after the interview counts for a lot, too, especially if you want to stand out from the other interviewees. One of the best ways to leave a lasting impression is to send a ‘Thank You’ email after an interview.

The thing about sending a follow-up email is that it doesn’t require too much effort at all. What’s more, a follow-up email is further proof that you are enthusiastic about the role you applied for, and you want the conversation to carry on even after the actual job interview has concluded.

If writing is not your forte, let alone writing a ‘Thank You’ email after an interview, here is a quick list of things you should include.

Basic items to consider including in your post-interview ‘Thank You’ email:

Show gratitude: First, you want to be polite. Just as how you thanked the interviewer for his or her time, double down on the gratitude in the opening of the follow-up email.

Send a reminder: Emphasise once again why you are the right person for the job and why you applied in the first place. A proper interviewer should remember these points but, after a dozen meetings, names, faces and intentions can sometimes blur into one. It’s important, then, to remind them why you are the right candidate.

Follow up on queries: No matter how prepared we are for an interview, we don’t always have all the facts and figures off the top of our heads. The ‘Thank You’ email after a job interview is also a great opportunity to address some of the queries you weren’t able to answer before. At the end of this, offer to answer any further questions that they might have.

Next moves: Close your email by reiterating your appreciation for the opportunity, then ask about how the situation should proceed.

Template for your post-interview ‘Thank You’ email:

Hello [name of interviewer],

It was a pleasure to speak with you earlier today to discuss [the role you applied for] at [company you are applying to]. I appreciate the time you set aside for the conversation.

I feel like we touched on many aspects of the position that fit the career that I am looking for. I believe that my prior experience with [a skill or skills you want to emphasise] will help me thrive in the role and steer the company in the right direction. I am particularly excited about the [a specific project/initiative] that the company is working on, and I would love to be a part of that.

If there are any additional questions that I can answer, feel free to get in touch with me. Thank you once again for the meeting. Do keep me posted on how we can proceed with the next steps.

Best regards,

[your name here]

Miscellaneous tips

The above template should suffice, no matter the kind of position you are applying for. It is formal yet casual enough to feel friendly.

Additionally, if the job interview went beyond work-related topics — for example, personal travel experiences, the schools you attended, life as a parent, etc — it is not impossible to include some of those pointers here to make an impression. For example, if the interviewer asked about a special guest house you visited in Japan, it is a good idea to bring up the conversation again and drop him or her a link to the guest house. Of course, this depends highly on the tone of the interview, so you have to be the judge if this is appropriate (or not).

Here is a list of final considerations to keep in mind before you click ‘Send’:

A clear subject line: We receive tonnes of emails every day — and an interview does too. Make your subject line clear and concise to stand out in the inbox. A “Thank you for the interview” should work for the most part, but adjust the tone accordingly.

Adjust the template: Just because it is a useful template doesn’t mean you have to stick to every word of it. Your ‘Thank You’ email after an interview can remain largely the same, but details can be adjusted depending on the nature of the role. Not only do you want to stand out from other candidates, you want to stand out from other candidates sending follow-up emails, so make sure to include a thing that only the two of you talked about.

Timing is everything: The best time to send the email is anywhere within 24 hours of the chat. This demonstrates your interest in the role, and it keeps you top of mind with the interviewer as well. With that said, wait an hour or two after the job interview to send the email. You want to seem interested, but not so eager that you come across as disingenuous.

Finally, perhaps the most important part of a ‘Thank You’ email after an interview is to be true to yourself. Templates are helpful when it comes to job search, but you don’t necessarily want the email to come across as a cookie-cutter version of a ‘Thank You’ note. Write what you would normally say verbally to a person, and the email will naturally be more genuine and personal. Good luck for that second interview!

Michael Page

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Client onboarding in banks: the job outlook in 2018

Anonymous — Tue, 08 May 2018 02:50:18 +0000

Client onboarding in banks: the job outlook in 2018 Anonymous (not verified)

The client onboarding experience today

For the past few years, the client onboarding experience has served to be critical for incumbent banks. With the market already saturated with competitors, banks are taking a very client-centric approach with the goal of differentiating themselves from other bank, having to step up their game when it comes to improving customer experience. One critical customer journey is the onboarding and verification process.

How do banks achieve a smooth and hassle-free onboarding process? Good client experience and a positive first impression is key. Client onboarding is the process by which a customer establishes their relationship with the bank and provides all of their necessary information for the bank to open an account. Anyone who has tried to open a bank account will understand how cumbersome the experience can be, leaving much room for improvement. A smooth onboarding process leads to less drop-offs, more satisfied customers and better customer retention.

Challenges around the client onboarding process

The onboarding process is complex, especially when factoring in all the different requirements based on regions, client types, business lines and products. Many banks are struggling to provide a first-class client experience that is hassle-free whilst reducing the time it takes to open an account. They also need to maintain tight controls as they need to be compliant with all the existing and new regulations.

With ever increasing scrutiny from regulators and a rapidly-changing regulatory landscape, banks need to exercise full due diligence. To help in the customer onboarding process, banks are investing heavily in technology and looking to upgrade their onboarding platforms to ensure processes are flexible enough to adapt to changes in future regulations.

“Know Your Customer” (KYC) is the process of a bank identifying and verifying the identity of its clients. It is generally a pain point for many banks, which is why we see an increased need for KYC specialists.

Is a role in the client onboarding team for you?

Roles under the Client Onboarding team have opened up just by addressing this critical step in the customer journey. This team is responsible for providing support through single points of contact for agent trading client onboarding requests and queries. Many banks, therefore, have been scrambling to find talent who have strong analytical and organizational skills, and who have a thorough understanding of the “Know Your Customer” (KYC) and “Customer Due Diligence” (CDD) procedures as well as account documentation and client outreach.

Many banks are also looking to client management and client outreach candidates to help improve the current state of the onboarding process. These individuals are seen as subject matter experts in the areas of CDD and onboarding, and are able to work closely with senior clients as well as senior internal stakeholders. By having these individuals as a control point, banks relieve some of the CDD pressure from the front office.

The Client Onboarding team acts as a controller. This is because errors may occur and contribute to the bank’s operational and reputational risk. Another skillset that is highly valued is communication and coordination skills, as candidates are expected to work very closely with external and internal stakeholders to collect all the right documentation for client onboarding. Many hiring managers also value candidates with a keen eye for inefficiencies and who possess the initiative to improve processes. Therefore, candidates who have work experience in the operations space, preferably with a strong financial services background are favoured. Due to the nature of the role, candidates will also need to be able to work under high pressure and tight deadlines.

Prospects for client onboarding candidates

The onboarding team handles the end-to-end onboarding process, bridging the gap between different stakeholders. Candidates will collaborate closely with internal teams such as front office, legal, credit and middle office; many of whom will be senior managers. In addition, candidates are also expected to work very closely with clients. For those looking to get their foot in the door, there are entry-level roles such as an analyst or contract role in the onboarding teams.

Moreover, candidates who have in-depth knowledge of the onboarding process and possess great KYC skillset are more likely to transfer internally to teams such as middle office, operations and compliance which is a great way to advance one’s career.

Michael Page

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What to expect in your second interview

Anonymous — Thu, 27 Jul 2017 05:51:40 +0000

What to expect in your second interview Anonymous (not verified)

Second interviews are a fact of life as you climb the career ladder. While more junior roles may only require one interview, as you progress you’re far more likely to be called back for a second interview, or maybe even a third. However, in some organisations, a second interview is standard across all levels.

In general, first round interviews are designed to screen candidates and create a shortlist. Second interview questions are designed to really dig into whether you’ll be a good fit for the role and the organisation.

Here’s what to expect in a second round interview and some sample interview questions:

Prepare for competency-based questions

Competency based hiring is a key strategy for many organisations. Competency-based questions require you to recall specific examples where you responded to a certain kind of situation. Where a first round interview may take the form of a free-form conversation, and could well include some competency-based questions, the second round interview questions will likely be more structured and targeted to your industry.

Expect behavioural questions

Where competency-based questions aim to ascertain your skills, technical abilities and experience, behavioural questions focus on your personality, soft skills and your cultural fit for the particular organisation, team and role.

Give an example of a situation when you used logic to solve a problem.
Describe an occasion you made an unpopular decision and how you handled it.
Have you ever not met a goal? Why?

Questions about your expectations

While a first-round interview is the wrong place to discuss salary expectations, promotion options or leave, in a second interview you may be asked questions like what your salary expectations are, career goals and, crucially, why you want to work in this job and this organisation, specifically.

To answer these questions well you’ll need to do your research about the organisation and its industry, and make a compelling argument about how you can bring value with your unique skills.

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How to spot a role that does NOT fit your career aspirations

Anonymous — Wed, 03 May 2017 06:14:12 +0000

How to spot a role that does NOT fit your career aspirations Anonymous (not verified)

When beginning your job search it’s absolutely key to have a clear idea of why you are looking to leave your current role, and what you’re looking for in your next one.

Get clear on your three key reasons for leaving your current role.

Some of the examples could be the following:

Lack of career development/progression
Hong Kong-only business so a lack of international/global mobility
Company culture

Next, define the three most important motivational drivers for finding your next role.

For instance, the search criteria could be to find a role that has the following:

People leadership
Multinational-listed business
International career development opportunities

This list of key priorities should be the principle driver of your job search and you should assess each possible role you consider applying for, against these criteria.

Define your career

Once you’ve defined your career aspirations and put together your CV, get in touch with an expert to discuss your career plans and get their assessment of the market opportunities.

You should consider the following variables when assessing your next move:

People – Would you like to work with these people? Will they push, develop and teach you new skills? Are you the right cultural fit?
Platform – How do the products and services the company offer compare with their competitors?
Position – Does the scope of the role you are applying for match your key criteria?
Package – Is the salary and commission structure competitive?
Progression – What is the opportunity to develop your career with this next organization?

To spot a role that does NOT fit your career aspirations, go through the checklist below:

Ensure the job you are applying for matches your top three reasons for seeking a new role. For example, is it a listed Multi-National? Is the role you are applying for leading a team? Does the role or company have a track record of moving people internationally?
Do not compromise and accept something that doesn’t align with your goals and ambitions simply to leave your existing role.
Be realistic with what you’re looking for and seek professional guidance from specialist recruiters to ensure that your goals are realistic and attainable.

If the answer is ‘no’ to the questions above, you can safely say that the role is not a good match for your career aspirations. You may find yourself experiencing similar frustrations as with your current role, and look to move again.

It’s really important that if you are feeling frustrated in your current role, you understand that there are other options out there. Focus your energy and efforts on putting together a targeted action plan with relevant recruitment experts in your specific field you can help you ensure you get your next career move right.

They will have a portfolio of clients with a range of mandates and insight into each of their employment value propositions and culture’s to ensure there is a suitable fit and that you are applying for the right roles.

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6 ways to market yourself to future employers

Anonymous — Tue, 30 Aug 2016 00:37:47 +0000

6 ways to market yourself to future employers Anonymous (not verified)

The job market can be competitive and having the right skills and experience isn’t always enough to secure you the job of your dreams. You must know how to market yourself effectively to really get noticed.

To win over employers, you’ll need to prove you have an excellent combination of relevant expertise and strong communication skills.

Generally speaking, good marketing is about establishing the needs of your target audience and positioning your brand to meet their demands. It’s exactly the same for a job candidate – you must offer the ideal solution through the perfect package.

Here are six great ways you can do so:

1. Identify a target audience

Understand your potential employers inside out. Do as much research as possible to help identify the ethos of the organisation and the skills, personality and knowledge they value highly. Use the job description as a lead and try to work out how this role will fit into the company’s bigger picture.

2. Know your USP

The term USP (unique selling point) is often bandied around in sales and marketing departments in many countries. This refers to the niche factor that makes a product or brand desirable and different from its competitors. Understand your own USP — it could be your specialist training or a unique combination of past experience and personal interests. Once you’ve honed in on your USP, make sure you let future employers know about it.

3. Have a way with words

Your terminology can be important when applying for a new role. Understand what key phrases and buzz words are particularly sought-after by potential employers in your industry. Certain jobs in specific sectors may look out for particular skills and training. If these buzz words genuinely apply to you, use them.

4. Show a little personality

Don’t be afraid to add a little flair and a personal touch to your application. Nobody is solely a collection of professional skills and employers may be keen to see a more human side. Your interests, passions and personal skills will be part of the whole package — so don’t forget to market yourself as a well-rounded individual.

5. Keep your finger on the pulse

Keep up-to-date with any developments and news in your industry to ensure your knowledge is always relevant and well-informed. Read industry publications, influential blogs and websites — you may find they help to inform your answers or provide discussion points when it comes to the interview stage.

6. Be digitally-savvy

The web has made it easier than ever to promote yourself. Social networking sites such as LinkedIn and Twitter now give you direct, accessible channels of communication through which to network and uncover new opportunities.

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How to select and prepare referees for a job application

Anonymous — Tue, 24 Nov 2015 07:45:26 +0000

How to select and prepare referees for a job application Anonymous (not verified)

Referees play a crucial role in your job search by adding a third party perspective of your work ethic, skills, and strengths for any prospective employer. Their references can make or break your chances of securing your next role, so it is critical that you choose the right people, maintain those relationships and properly brief them on the roles you apply for.

Read these tips to ensure you obtain the best possible references for your resume.

1. How to choose your referees

It is important to have a strong collection of current, relevant referees on hand to support you in your job search. Choose referees who:

You have worked with closely within the last five years
Are fully aware of your strengths and will speak highly of you
Can verify and discuss your skills, experience and abilities in detail

Such people could be past or current managers, managers from other departments with whom you’ve worked closely, external clients, suppliers or colleagues. Be sure to get their permission before listing them as referees and check that their titles and contact details are correct and up to date.

2. Consider which referees will best present your case

It’s an unfortunate truth that even if someone is sure to speak highly of you and can attest to your strong work ethic and diverse skillset, they may still not be the best option as a resume referee.

This is because not everyone is adept at communication, particularly over the phone, which is how most referee interviews are held. For example, this person may be known for tripping over their words, mumbling, speaking in a monotone voice, or failing to respond to questions with clear and concise answers.

While these cases are not that common, it may be an important factor to consider, especially if you have other referee options that can speak eloquently and with enthusiasm.

3. How to brief your resume referees

You should properly prepare your referees so they are not surprised by the call, and are in a strong position to give you a positive reference. Let them know that you are job hunting and will contact them when a reference is required. When that time comes, provide them with a description of the role you have applied for and details on who will be contacting them and when.

You may want to share your thoughts on how your experience and personal attributes are relevant to the new role. This allows the referee to reinforce aspects of your past performance that will show you in the best light.

4. Maintain your references

Keep in regular contact with your referees so that the relationship remains strong and they have a positive opinion of you when the call comes. Keep them informed on your job search activities and let them know that you’d be happy to act as a referee for their own resume should the need arise.

5. Match your referees to the job

Put together a small collection of potential references that you can call upon during your job search. This way, you can match two or three that would best suit the role you are applying for.

For example, say the job you’re applying for requires strong leadership skills. In this case, you may be best passing on details of someone who has worked under you who can personally attest to what it’s like having you as their manager. Or perhaps the role is all about communication skills, in which case a client could be a good pick, as communication is a huge part of successful client relationships.

6. Don’t forget to thank your referees

Regardless of the outcome, always take the time to give your referee a call, or send them a quick email, to say thank you. If you are successful in the job application, consider reaching out to your referees with a thank you card or small gift to show your appreciation.

Looking for a career change? Browse current job opportunities, submit your CV or get in touch with one of our consultants to find out how we can assist and support your job search process.

Michael Page

Summary

Your resume references are often the last step before a formal offer from your potential employer. The role of a resume referee is crucial in verifying your skills, employment history, and additional information you’ve spoken about in your CV and interview.

Have a selection of good referees on hand and maintain these relationships so that when you are job seeking, your referees are prepared and willing to speak highly of you.

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How to write a cover letter - tips from a recruitment agency

15 tips for writing a great cover letter

1. Open with a hook

2. Create a memorable impression with storytelling

3. Personalise it to the hiring manager

4. Enhance your application with digital links

5. Use a clear and concise structure

6. Align your cover letter with the job description

7. Let your personality shine through

8. Emphasise soft skills with examples

9. Keep the tone upbeat

10. Use a cover letter template

11. Give them a reason to read your resume

12. Avoid clichés

13. Always proofread

14. Explaining gaps in your career

15. Keep to one page

Leveraging AI to write your cover letter

Cover letter writing checklist

Sample cover letter

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General interview questions and sample answers

1. Tell me a bit about yourself.

Example answer to “Tell me about yourself”

2. Why do you want to work here?

Example answer for “Why do you want to work here?”

3. What do you know about us as a company?

Example answer for “What do you know about us as a company?”

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Example answer for “What do you think we should do differently?”

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Example answer for “What are your strengths?”

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Example answer for “What are your weaknesses?”