Interview

How to confirm interview attendance via email

lizjammal — Mon, 17 Feb 2025 05:33:52 +0000

How to confirm interview attendance via email lizjammal

Landing an interview for a role you’re excited about is a significant milestone in your job search. This signals a perfect match between your resume and the employer’s needs.

Before you dive into the nuts and bolts of interview prep – rehearsing commonly asked job interview questions or deciding on your outfit – there is a pivotal first step to consider: sending a confirmation email. This action remains crucial, even if the hiring manager or recruiter initially communicated the interview details over the phone.

This guide covers the importance of job interview confirmation emails and their impact on professional relationships. It includes easy-to-use templates for crafting the perfect message every time.

What is a job interview confirmation email?

A job interview confirmation email is a reply to the interviewer’s initial communication. After receiving the interview details from the hiring manager or recruiter, the job applicant sends a confirmation email to acknowledge receipt of the information and confirm their attendance.

This step follows after crafting a standout resume that aligns with the job’s requirements and catches the hiring manager's attention. With your resume setting the stage, the interview confirmation email showcases professionalism and attention to detail while ensuring everyone is aligned on the interview logistics. It’s your chance to let the hiring manager know you are on the same page about when and where your interview is happening, and it is your next act in showcasing your professionalism.

Despite being a seemingly simple step, it's often overlooked or underestimated in its importance. Many job seekers don't realise how much value a well-crafted confirmation email can add to the overall interview process. It's a small action that can have a big impact, serving as a first impression of your organisational skills, professionalism, and communication style – three qualities that hiring managers care deeply about.

In short, it's not just about making sure you show up at the right time – it’s about making a solid first impression.

Why is a job interview confirmation email important?

Sending an interview confirmation email may seem like a small task, but it’s a powerful way to make a lasting impression. It’s your chance to ensure everything is in place and highlight your professionalism before the big day. Here’s why it matters:

Verifies the details a second time: Confirm the time, location, and format to avoid any last-minute confusion.
Clears up uncertainty: Use this opportunity to ask about any details you might not have covered – like the interview format or who you'll be meeting with.
Shows you’re organised and proactive: A thoughtful confirmation email tells the interviewer you’re on top of things and ready for the conversation.
Demonstrates enthusiasm: Reaffirm your excitement for the role and the company, setting a positive tone before the interview even starts.

Key elements to include in a job interview confirmation email

A job interview confirmation email should be clear, concise, and to the point. It doesn’t need to be lengthy or overly detailed, but it should contain a few key pieces of information. Here’s what to include:

Subject line: The subject line should clearly state the purpose of the email. A simple phrase such as “Interview Confirmation for [Your Name] as [Job Title]” is professional and effective.
Greeting: Address the hiring manager by name, using a professional salutation such as “Dear [Hiring Manager’s Name]”.
Thank you and acknowledgment: Start by thanking the interviewer for the opportunity and acknowledging the details of the interview they provided.
Restate interview details: Confirm the time, date, location, and format (e.g., in-person, phone, or video) of the interview. If necessary, include any additional information, such as the name of the interviewer, the department, or the specific address.
Availability for adjustments: Politely let them know that you are flexible and open to any changes if needed. This shows that you are accommodating.
Closing and gratitude: Close by expressing your appreciation for the opportunity once again and your excitement for the interview.
Contact information: Include your phone number or another way to reach you if needed.

Tips for replying to a job interview invitation

When replying to a job interview invitation, it's crucial to be professional, timely, and clear. Here are some important tips when replying to an interview invitation:

Email your reply on the same day or by the next business day to show enthusiasm and respect for the opportunity.
Keep your tone enthusiastic but professional to balance excitement with formality.
Carefully review the email before sending it, ensuring no spelling or grammatical errors.

4 templates to help you reply to job interview invitations

If crafting the perfect email reply seems challenging, you're in the right place. Below, we've compiled several sample responses to interview invitations. These templates are crafted to be flexible, allowing you to customise them to showcase your distinct personality and highlight your fit for the desired role.

1) General interview confirmation template to accept or confirm the job interview

This is an email template that would be suitable for situations where you are simply accepting or confirming your upcoming interview.

Dear [Interviewer’s Name],

Thank you again for your earlier [call/email] inviting me to interview for the [job position] role at [company].

I am writing to confirm my attendance for the interview will take place at [time], at [place]. Are there any other details I should know before arrival, or is there anything you would like me to prepare?

I truly appreciate the opportunity to discuss the role and how my skills and experience are suited to the position. In particular, my previous work in [most relevant area of work for the position] would make me an ideal candidate.

If there’s anything else you need from me before the interview, please let me know.

Kind regards,

[Your Name]

2) Email template to reschedule a job interview

Here’s an example of how to reply to a job interview invitation requesting for alternative dates if you’re unable to accommodate the suggested date and time that are communicated to you:

Dear [Interviewer’s Name],

Thank you again for your earlier [call/email] inviting me to interview for the [job position] role at [company].

Due to a prior work commitment, I’m unavailable at [time] on [date]. Would it be possible to reschedule to another time that works for you? I’ll do my best to accommodate your schedule if you could provide a few alternative dates.

I look forward to hearing from you.

Best regards,

[Your Name]

3) Email template requesting accessibility accommodations

Dear [Interviewer’s Name],

Thank you for inviting me to interview for the [job position] role at [company name]. I am excited about the opportunity to discuss how my skills and experiences align with the needs of your team and contribute to [company name].

I would like to confirm the interview scheduled for [interview date] at [interview time], to be held at [interview location] via [video conferencing platform].

Additionally, I would like to discuss arranging for [specific accommodation]. This accommodation would ensure that I can fully participate in the interview process. I greatly appreciate your understanding and support in facilitating this request.

Please let me know if you need any forms or additional information from me to arrange these accommodations. I look forward to our meeting and discussing my application in more detail.

Thank you again for this opportunity and for considering my request.

Kind regards,

[Your Name]

4) Replying to a job interview email invitation: To decline the job interview

Here’s an example of how to decline an interview invitation by email:

Dear [Interviewer’s Name],

Thank you for your earlier [call/email] inviting me to interview for the [job position] role at [company].

I truly appreciate your interest in meeting with me to discuss my suitability for the role. However, I unfortunately will have to decline as I have decided to take on an opportunity at another organisation, and this role is not the right fit for me at this time.

I wish you all the best in finding the right candidate for this role.

Best regards,

[Your Name]

FAQs: Nailing your job interview confirmation emails

How should I respond to an interview invite?

Responding to an interview invite is your opportunity to echo professionalism with a touch of your flair. Start with a gracious thank you, confirm the nuts and bolts (date, time, place), and let your excitement about the role shine through. Remember to maintain a polite tone and a positive outlook when writing your reply.

This is also a prime time to toss in a line or two about why you are the puzzle piece they’ve been searching for, using your experience and skills as proof.

Can I really use a sample email as my template?

Absolutely, a sample email is like having a map when you are exploring new territories. It gives you the outline, but you get to fill it in with your own landmarks.

Swap out the generic bits with specifics – name, job title, company, the works – to make it unmistakably yours.

Related: Resignation letter templates

When is the best time to send my interview email confirmation?

Timing is everything, and in this case, sooner is better. Hit send on your confirmation email the same day you get the invite or the next business day. It shows you are keen and on the ball – qualities every employer appreciates.

What goes in the email subject line?

Your subject line is like the title of your favourite book – it should grab the attention of the email recipient. Keep it clear and informative: “Interview Confirmation for [Job Title] at [Company Name]” or “Looking Forward to Our Interview on [Date]”. It’s the first impression of your email, make it confident and strong.

What if their time doesn't work for me?

Life happens, and sometimes schedules clash. If you need to request a different time, do so with grace. Explain your conflict and offer alternative slots, showing flexibility. It’s about finding a win-win time slot while maintaining respect for everyone’s calendar.

How do I politely decline an interview?

Sometimes a role isn’t the right fit, or another opportunity comes up. To decline, thank them warmly for the offer, briefly explain your decision, and wish them well in their search. It’s about closing the door gently and leaving a positive impression.

What should I triple-check before sending my email?

Before your confirmation email takes flight, give it a thorough pre-send check. Look for typos, confirm you’ve got the right names and details, and ensure your email radiates professionalism and enthusiasm. A well-polished email speaks volumes about your attention to detail.

How do I show I'm really into this opportunity?

Your email should glow with your enthusiasm and professionalism. A respectful tone, a dash of gratitude for the invite, and a succinct showcase of your relevant talents can make your email stand out. And before you press send, a final proofread can be your best friend.

What if I have more questions?

Do you have queries about the interview process or need clarity on logistics? It’s completely okay to ask in your confirmation email. It shows you’re thorough and eager to be fully prepared. Just keep your questions concise and relevant.

Remember, your confirmation email is more than just a logistical checkpoint; it’s your first step in building a relationship with your potential employer. Make it count!

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Michael Page

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13 common job interview questions and sample answers

Asyraf Mukhtar — Thu, 02 Jan 2025 06:16:14 +0000

13 common job interview questions and sample answers

Asyraf Mukhtar Thu, 01/02/2025 - 14:16

Getting ready to interview for a new job? These common job interview questions will help ensure you’re adequately…

https://www.michaelpage.com.hk/advice/career-advice/interview/common-job-interv…

五種方法教您如何克服面試緊張情緒

ken — Mon, 18 Mar 2024 07:08:20 +0000

五種方法教您如何克服面試緊張情緒 ken

當你在為準備面試而感到緊張時，休息與放鬆會緩解你的不安。多數人在面試之前與當下都會感到緊張，這是遇到重要事件的自然反應，也代表自己很在意該職缺，學會接受這些感覺是一種自然現象。

過度緊張會影響面試狀態，學會如何控制情緒是一件非常重要的事。以下訣竅可讓你在面試中過關斬將：

想像成功

各領域表現最出色的人皆運用腦海演練技巧克服緊張情緒。腦海演練即在面試前在腦海中進行一次預演，試想以冷靜自持的態度走進面試室，幻想你挺直腰板，面帶微笑地與對方從容握手。並以充滿自信及沉穩的態度回答問題，與面試官建立良好交流經驗，離開時對自己的表現感到滿意。

描繪最佳情況有助你在面試時保持鎮靜狀態。你的積極度和自信會在面試中表現出來，雇主也可從與你的對談中感受到你積極的態度和正能量。若你對於這一份工作很有自信，同樣的對方也是會感覺得到。

練習答覆

緊張大多出於恐懼未知或擔心自己將瞠目結舌或口不擇言，練習回答常見面試問題，會令自己感到自在，放鬆，並有信心的在面試當天提供最佳答案。

當然面試時也會碰到一些意想不到的問題。試著找朋友一同練習並大聲回答，從中改善表達能力。若沒有朋友可協助一同練習，可試著自己將面試的問與答錄製起來，並從播放的錄音檔中暸解自己回答問題時的語氣與速度等。若以錄影方式練習，還可仔細觀察自己緊張時的肢體語言，從中調整不知不覺因緊張而出現的小動作。

妥善準備

若你沒有花一點時間準備面試，緊張感會更加劇烈。花點時間準備面試，能夠讓你在現場更加游刃有餘，面試官也可從和你的對答中得知你是否有認真花時間為這一次的面試做準備。

再來很重要的是要確認面試官的姓名與聯絡方式、約定面試時間、合適的衣著；確定備妥所有相關文件，包括簡歷及過往作品在內；預留充分交通時間，以免遲到，也更有機會在面試之前整理思緒。

不疾不徐

不疾不徐的態度可讓你在緊張的面試中感到放鬆。若面試時覺得緊張，可能會想急著回答，甚至忘記問題，花幾秒鐘思考問題，深呼吸，再清晰沉穩地回答；若臨時忘記問題為何，避免自以為正確地進行回答請保持冷靜，詢問面試官自己是否已回覆到重點。不要忘了你也可以向面試官提問！

樂觀以對

有著樂觀的態度和想法是一件非常重要的事。改變對面試的想法，可大大影響你延攬壓力在身上的重擔。正向的態度，微笑以對面試，都可讓面試官從肢體語言中觀察出你的態度。與其覺得自己受人評斷，不如將面試視為一種超越自己的挑戰。

回想自己過往的成功經驗，著重於自己能為職位提供的價值。請勿期望自己能說出完美答案，或執著於自己無法控制的狀況，例如其他競爭對手等，請專心地發揮出自己最佳面試表現。

尋找一份新的工作？瀏覽我們網站上的職位部分或在此處將您的簡歷發送給我們。

Start your job search

Michael Page

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Get a free weekly update via email here and help kick start your career.

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18 job interview mistakes to avoid

ken — Mon, 18 Mar 2024 07:04:43 +0000

18 job interview mistakes to avoid ken

The path to professional growth is often marked by the daunting experience of job interviews. Even those with a wealth of experience, laden with charisma and confidence, can find themselves momentarily disoriented in the heat of an interview.

The tension is real; there's a sense that, in this pressured environment, a single misstep could dismantle the fortress of our carefully crafted self-presentation.

To that end, here is a checklist to help you navigate the treacherous waters of job interviews. This checklist not only sharpens your awareness of potential pitfalls but empowers you to steer clear of them, placing control firmly in your hands.

Ensuring your preparedness for a successful interview means taking note of not just the glaring errors, but also those subtle ones that might sneak past unnoticed.

With judicious preparation and a keen eye, you can prevent the recurrence of common interview missteps. Here are 18 such blunders that, despite being commonly committed, are often overlooked. These seemingly innocuous errors can undermine your aspirations if they go unchecked.

18 common job interview mistakes and how to avoid them

1. Going in without any research

Always be prepared. You might have all the skills to do the job, but do you know how your potential employer operates? Study the ‘About Us’ link on the company website and read their mission statement – memorise them and find opportunities to mention these values in the interview.

And don’t stop there. Use Google to see when they are mentioned or if they make any company announcements to give you a better understanding of the type of business they are. Find out what was said in the news about the company and what you learn can come in handy during the interview.

Find out about their competition and major players in the market. That way, you can ask smart questions in the interview, such as how they see the business differentiating itself from its peers and competitors.

Furthermore, try to research the hiring manager or recruiter. A quick search on Google will suffice. You may be able to find some common interests or ask an initial question about their experience that interests you – this plays well in establishing rapport at the very start of your interview.

2. Getting too personal

While friendliness and humour never hurt at a job interview, you need to avoid being too casual. Remember, your interviewer could become your manager (or your recruiter will be passing on their feedback to your potential future employer), so always keep it professional.

3. Speaking negatively about current or previous employers

When the interviewer asks about your reason for leaving your current or previous employer, it is not an invitation for you to complain or criticise your previous employer.

Keep a straight face, stay focused and simply say that you believe you have progressed as far as you could in your current role.

This is not the time or place to vent your frustration about your past employer – no matter how ineffectual or bad the situation was. It would be a grave interview mistake to make to do so.

4. Dressing inappropriately

You want to leave a good impression, and the goal is to look neat and polished; pay attention to your hair, iron your clothes and keep your fingernails short. Manicures are optional.

It’s all about first impressions. While smart casual might be becoming more of a trend, professional attire is still considered the most appropriate business etiquette for interviews.

If you are applying for a creative role, you may have some leeway in the way you dress depending on your role. You may still wear a shirt and tie, but feel free to throw in stylish, colourful socks, or coloured frames.

With virtual interviews, it can be tempting to only dress the upper half of your body. The answer is don’t – you want to concentrate on your interview and not want to have to worry about whether the interviewer would accidentally see what you're wearing on the lower half.

5. Poor body language

Feeling disinterested will result in you also looking disinterested. Think about how you come across if your arms are crossed, either while you’re waiting or during the entire interview.

Eye contact, good posture, a cheerful demeanour and a firm handshake will get you a long way in an interview. After all, this is what you’ll be bringing to the company, if successful.

6. Unclear answers and rambling

Take a few seconds to think about the interview question before responding. Ensure you don’t go off on tangents or end abruptly without rounding out your answer back to what was asked. Also, avoid mumbling or speaking too fast. And don’t end up interrupting the interviewer.

The interviewer shouldn’t have to ask you to repeat an answer or strain to hear what you’re saying. If need be, practise a few questions with a friend or into a recording app on your phone to hear how you really sound.

Since most employers are conducting job interviews online now, you can keep your notes next to your computer screen to help guide you during the interview. This way, you will not miss out on the important points you want to highlight or address.

7. Not getting the tone right

Depending on the company and the position, the tone of language used during the interview should be adjusted. Using overly casual language in a formal setting or vice versa, can impede rapport building and create a disconnect with the interviewer.

8. Displaying low or too much energy

A lack of enthusiasm or overly enthusiastic behaviour can deter potential employers. The key is to show genuine interest and maintain a balanced energy level throughout the interview. Excess enthusiasm can be as off-putting as a lack of interest. Genuine interest in the role, matched with a well-moderated level of excitement, signifies your potential as an enthusiastic yet composed employee. This balance is a key characteristic that potential employers look for.

9. Making the interview all about yourself

While it's important to share your achievements and skills, making the interview solely about yourself can hinder your chances of getting hired. A balanced conversation, highlighting both past achievements and prospective value addition to the employer, creates a lasting impression and depicts your team-centric approach.

10. Fidgeting with your mobile phone and other distractions

Our mobile phones have pretty much become an extension of us – not just for phone calls and texts anymore – so they can be difficult to put away. Once you have arrived at your interview location, it’s time to lock your phone (ensure it’s on silent and not on vibrate) and place it in your bag. There is no reason for you to take your phone out during the interview, so keep it out of sight.

In addition to being distracted by your phone, you might also overlook things during the interview process, such as fidgeting with your hair, chewing on gum, chewing on nails, and constantly sniffing or coughing (you should not be attending an interview if you are unwell), or tapping your shoes.

11. Having zero questions to ask

Employers want to gauge your interest level, so you should prepare some questions ahead of time – it can be about the specifics of the role, something about the company you learned through research or even the current team you’ll be working with, if successful.

It doesn’t hurt to write or print these questions out to take them with you to the interview, so you don’t forget to ask. You’ll make a great first impression by showing an added level of engagement through the questions you ask.

Equally, the answers may help you better understand the role and whether it’s the right fit for you. So don’t pass up this opportunity to ask about the company culture and performance markers the role you're interviewing for is expected to accomplish within, say, three months.

12. Lying on your CV and at the interview

Be honest from the start to the end of the interview. Anything written on your resume or CV could be discussed at an interview, so any fabrications about your work or education record will damage your chances.

If working with a recruiter, it will be noted in your file, and you will not be offered any more roles or opportunities through that agency.

13. Arriving late

Unless you have an emergency or very good reason for running late and have called ahead to notify or reschedule, turning up late for a job interview will not sit well with the interviewer.

Plan ahead in terms of your travel arrangements on the day – does your train line experience delays from time to time? It might be worth catching one or two trains earlier than what you were planning to take, giving you plenty of time to arrive and focus on final preparation while you wait to be called in.

Alternatively, in this age of virtual job interviews, ensure you test your technology and the video conferencing program that will be used to conduct the online call. You don’t want to turn up late because you didn’t realise the platform takes five minutes to download and launch.

14. Sitting down before being invited or trying to run the meeting

It’s common courtesy to wait until you’re shown a seat to sit down in the interview room. In this scenario, the interviewer or recruiter will take the lead and direct the interview so follow their instructions from the moment you shake their hand.

Once you’re seated, avoid slouching in your chair or putting your feet anywhere but firmly on the ground.

At the same time, do not try to control or run the meeting. Hiring managers will have certain points they need to get through with you within that period of time.

15. Discussing money or time off

Unless an offer is put on the table or they have raised remuneration at the interview, it’s not recommended that you discuss money or request annual leave for an upcoming holiday. This is because the impression you are giving is that you’re more fixated on pay and travel rather than the job itself.

It’s best to leave this for later interview rounds so that you first impress the hiring manager or recruiter with your capabilities and suitability for the role. Most employers understand when it comes to hiring new staff, knowing that they will have salary expectations, have already booked a holiday, or requested time off from their current role.

Equally, it’s important to make a judgement call in being transparent. For example, if you know the role will commence in June and you’re required to attend a conference, you should probably mention that you will be interstate or unavailable due to a wedding, for example. Or if there was no salary listed in the job advertisement and you were advised it will be given at the interview, enquire then and there.

16. Swearing and using offensive language or gestures

This might seem like a no-brainer, but let’s face it, most of us are used to throwing swear words into our conversations with friends and these days, we don’t even realise it. It’s incredibly important to keep reminding yourself that the job interview is a formal and professional setting.

Thinking about what you’re going to say or just taking an extra moment before you speak will slow your brain down and should help decrease the chances of an accidental swear.

17. No follow-up or thank-you email

Regardless of how you went, first and foremost, it’s courteous to email the person who interviewed you (or the recruiter) within a few hours of finishing your first interview. Not only is it good manners, but it also keeps you at the top of mind for hiring managers.

In addition, this is your chance to reiterate your interest in the role. You’ll stand out more if you mention one or two key discussion points from the interview, as it demonstrates your engagement with what was touched on.

Otherwise, if you’ve decided it’s not for you, ask them to get in touch when a similar or more suitable role comes up.

18. Not showing up

The practice of “ghosting” isn’t just for those dating. It’s still common for candidates not to show up to an interview after a change of mind, or other reasons. It’s incredibly important to contact the hiring manager or recruiter ahead of time so that the interview can be cancelled and no one wastes their time.

In addition to being apologetic, clearly state why you no longer want to pursue the role. If you decide not to show up on the day of the interview, it will be noted that you were a no-show.

Essentially, you’ve now hurt your chances to be considered for any roles with that company, or if you used a recruiter, it’s highly unlikely you will be put forward for any of their upcoming roles for the many clients and companies they hire for.

There may be some leeway for more serious reasons, such as accidents or family emergencies, so at your earliest convenience, do let the hiring manager or your recruiter know – they will be understanding and can guide you on the next steps.

Ready to apply for a new role? Check out our current opportunities, submit your CV or get in touch with a specialist Page Personnel recruitment consultant today.

Michael Page

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How to stand out during interviews for secretarial positions

ken — Mon, 18 Mar 2024 07:01:42 +0000

How to stand out during interviews for secretarial positions ken

Standing out during a job interview is crucial for securing a job offer. Employers often have numerous candidates to choose from, so it is important to make a positive impression that sets you apart from the competition.

When it comes to standing out at a job interview for the role of a secretary, it is not just about highlighting your skills and qualifications but also about demonstrating the right attitude, explains Joyce Kwong, Associate Manager at Page Personnel Hong Kong.

Employers are also looking for candidates who fit well into the organisational culture, handle challenges gracefully, and exhibit a positive and professional demeanour.

6 ways to help you stand out at your secretary job interview

1. Provide context on your answers

Context is crucial when giving interview answers. For instance, if the hiring manager asks you if you are okay with working late, do not just reply “yes” or “no”.

Suppose you answer “yes” without further explanation. In that case, the hiring manager will assume that you are okay to work late into the night every day, which may not be the case. You should provide more details and say, “Yes, I am fine with working late for up to two hours a few times a week.”

If you want more clarity on the interviewer’s question, you should clarify and ask away. For instance, find out how often the role you are interviewing for requires you to work late and the circumstances behind that. That would allow you to learn more about the role and the company before joining.

Keep in mind that how you present yourself during job interviews helps build a picture of who you are in the interviewers’ minds. A simple thing like clarifying questions shows that you have no qualms with asking questions to ensure you get the correct information before you act on it.

2. Show your communication skills

Excellent communication skills are crucial as a secretary. Highlight your ability to communicate effectively with colleagues, superiors, and clients, both verbally and in writing.

During the interview, articulate your thoughts clearly, listen attentively to the questions, and provide concise and relevant answers.

Demonstrate your organisational abilities: Being organised is a fundamental skill for a secretary. Share specific examples of how you have managed calendars, coordinated meetings, maintained files, and handled administrative tasks efficiently. Emphasise your attention to detail and ability to multitask, as these are highly valued in a secretarial role.

“If you feel lost, take a piece of paper, put down the years that you’ve been in that company, and for every year, put down at least two major events that have happened that you were involved, and you would be able to recite what happened when the hiring manager asked about how you contributed,” adds Kwong.

“It can be a small thing or event because your job is not just about managing flashy events; it is about ensuring everything runs smoothly for your boss.”

3. Highlight your problem-solving skills

Secretaries often encounter challenges that require quick thinking and problem-solving. Employers appreciate candidates who can demonstrate their ability to think critically and find solutions to problems.

Be prepared to share examples of how you have resolved issues, handled unexpected situations, and made effective decisions under pressure.

4. Demonstrate your professionalism

As a secretary, you are often the first point of contact for clients and visitors, so professionalism is key. Dress appropriately for the interview, maintain eye contact, and exhibit good manners. Show respect, remain composed, and avoid negative comments about past employers or colleagues.

5. Display your adaptability and flexibility

Organisations may undergo changes, and secretaries need to be adaptable and flexible in their roles. Be prepared to discuss how you have adapted to changes in the past, such as handling shifting priorities, working with different teams, or learning new software. Highlight your willingness to learn and grow professionally.

6. Exhibit your interpersonal skills

Secretaries often work with people at all levels of the organisation, so interpersonal skills are crucial. Highlight your ability to work well with others, build relationships, and collaborate effectively. Share examples of how you have resolved conflicts or handled tricky situations professionally.

Be confident, positive, and enthusiastic throughout the interview. By highlighting a positive attitude and highlighting your relevant skills, you can stand out as a top candidate for the secretarial position and leave a positive impression on the interviewers. Remember, it is not just about what you say but how you say it, shares Kwong.

Ready for a new role? Check out open secretarial roles on our job portal, submit your CV, or get in touch with a specialist Page Personnel recruitment consultant today.

Simone Wu

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How to answer common job interview questions for fresh graduates

ken — Mon, 18 Mar 2024 06:57:34 +0000

How to answer common job interview questions for fresh graduates ken

Securing your first graduate job can feel overwhelming, especially in a highly competitive job market. While some candidates may find success early on, many need a solid strategy to stand out and secure a role with a company they truly admire. The foundation of that strategy is preparation.

This guide is designed to support your job search with practical insights into nine common interview questions that employers often ask, which are:

"Tell me about yourself."
"Why do you want to work here?"
"How have you demonstrated leadership qualities at university?"
"What are your strengths and weaknesses?"
"Where do you want to be in 5 years time?"
"What is your greatest achievement?"
"Why should we hire you?"
"Are you a team player?"
"Do you have any questions for us?"

You should also expect behavioural interview questions which seeks to evaluate whether you are fit for a specific role based on your past experiences and behaviours, such as:

How you approach these interviews, however, extends beyond your answers alone. From the moment you enter the room – or join the call – your professionalism, communication, and presence all play a part in shaping the impression you leave behind.

Essential job interview etiquettes for a strong first impression

Interviews are as much about how you conduct yourself as they are about what you say. Observing professional etiquette demonstrates respect, self-awareness, and confidence – qualities employers value in any candidate.

Here are a few essentials to keep in mind:

Be punctual

Arriving a few minutes early signals reliability and respect for your interviewer’s time. For virtual interviews, ensure your tech setup is tested and ready at least 10 minutes beforehand.

Dress appropriately

Choose attire that aligns with the company’s culture while maintaining a polished, professional look. When in doubt, it is safe to go for a more formal look than a casual one.

Practice active listening

Give your full attention to the interviewer. Nodding, maintaining eye contact, and avoiding interruptions reflect strong communication skills.

Mind your body language

Sit upright, offer a firm (but not forceful) handshake if in person, and avoid fidgeting. Your non-verbal cues often speak louder than words.

Express gratitude

A courteous “thank you” at the end of the interview – and a short follow-up email – goes a long way in leaving a professional impression.

With these etiquette basics in place, you're ready to focus on the questions that often define the outcome of an interview.

9 common interview questions for fresh graduates (sample answers included)

While not an exhaustive list, these are among the most common interview questions asked in graduate job interviews.

1. Tell me a bit about yourself.

Some interviewers may choose to skip this question, particularly if they have already reviewed your resume thoroughly. However, it is still worthwhile to prepare a brief statement that links your recent experiences to the role you are pursuing.

This provides an opportunity to shape your narrative and explain what has led you to this point in your career. For example:

I developed an interest in events management during my second year of university while I was on the student events committee. I’d love to utilise my degree as well as the skills I picked up while coordinating events. This role seems perfect for that because...

2. Why do you want to work here?

This common job interview question requires a thorough research beforehand. Take this as an opportunity to show your potential employers that you have done your due diligence to understand their organisation and how your goals align with their vision and mission.

You are not expected to recite every detail from the company’s website to prove how much research you have done. Instead, focus on expressing a sincere interest in the organisation by highlighting specific aspects that resonate with you – whether it is the company’s values, mission, projects, culture, or reputation in the industry.

For instance:

I saw on your company blog that you partner with a lot of charities and organisations. Environmental issues are particularly close to my heart after taking a semester on it at a university that had a big focus on corporate waste. When I looked at your competitors, it’s clear that you are leading the way in your industry on this important topic.

3. How have you demonstrated leadership qualities at university?

When interviewers ask this question, they are assessing how you approach challenges and responsibilities based on real-life examples. In this case, the focus is on your ability to lead.

Consider group projects or university activities where you took initiative or guided others toward a shared goal. These moments highlight your capacity to make decisions, manage differing perspectives, and influence outcomes.

Ultimately, the interviewer wants to understand how you navigate these dynamics and the impact of your leadership.

For example:

I was a team leader for a four-week project at university. The role involved assessing my team’s skills and attributes and coming up with a plan that meant everyone involved had to do a task they were good at but also enjoyed. There were a few glitches along the way, but I’m glad it wasn’t all smooth sailing. Otherwise, I wouldn’t have learnt how to deal with issues such as team conflict, tight deadlines and being put on the spot when a decision had to be made.

4. What are your strengths and weaknesses?

This might seem like a tricky question, but it is not meant to catch you off guard. Employers are interested in your level of self-awareness and your ability to reflect on areas for improvement—an important trait in any professional setting.

Example (Weakness):

Time management was a challenge for me during high school. But during my bachelor's degree, I learned how to prioritise tasks and meet deadlines. I continue to improve in this area as I prepare for full-time work.

Example (Strength):

One of my strengths is public speaking. I often volunteered to present in class and received positive feedback from both peers and lecturers.

5. Where do you want to be in five years’ time?

Interviewers often ask this to understand your long-term interest in the company and how you envision growing within the team. It can be helpful to express that you are eager to become a valuable contributor, and eventually, someone who can support new team members through mentorship and shared experience.

If you are unsure of the exact path ahead, that is perfectly acceptable. Focus on the skills or responsibilities you hope to develop and how this role aligns with those goals.

For example:

I know I want to learn X and X skills, which is why I’m so excited about this role and this company – I think I’ll develop personally and professionally here. If I had to say exactly, I’d like to be in a position where I can make a positive change by contributing to decision-making, as well as leading and inspiring a team. So that might mean stepping into a team leader role before stepping into a senior management role.

6. What is your greatest achievement?

Similar to when you describe your strengths, use the selection criteria for the role – your greatest achievement should align with key role requirements from the job ad. For example:

My team won a university sports challenge, despite one of us sustaining an injury on the day of the final game. I was really proud because we banded together and reworked our strategy, taking home the winning title, even though we were one person short. It showed resilience and teamwork in the best ways possible.

7. Why should we hire you?

This is your chance to show the hiring manager why you are the right candidate. Emphasize how your strengths align with the role and how your skills can help the team meet its goals.

What I lack in years of experience, I make up for in my ability to learn quickly when I’m really passionate about something. When I saw your job ad, and from talking to you about the role today, I know this job is something I would be passionate about, and I’m confident I could add a lot of value to your team.

8. Are you a team player?

When you answer interview questions like this, it is important to show more than agreement. Hiring managers pose this question because most roles require teamwork skills during collaboration, and they want to know how you function in a team setting.

It is not necessary to claim you prefer teamwork over independent work—what matters is your ability to adapt to both. Refer to university group assignments, academic projects, volunteering activities, or part-time roles where you contributed to shared goals.

For example:

I like having the flexibility to handle multiple tasks alone as well as being part of a small or large team. I think the best part of teamwork is the inspiration element – there is always someone who has a great idea that you hadn’t thought of if you always worked solo.

If relevant, include how you used tools like Google Classroom or Microsoft Teams to stay organised and communicate clearly. This helps the interviewer see how you support others, manage tasks, and stay accountable in a team environment.

9. Do you have any questions for us?

Even if the interviewer has covered everything you hoped to know, consider asking them to elaborate on something they mentioned earlier.

Focus on open-ended questions that show interest in the company’s strategy, team structure, or company culture. Salary and benefits are better discussed later in the process, particularly for entry-level roles, once an offer is made.

Use this stage to highlight how you can contribute to the organisation while demonstrating a professional mindset and a positive attitude towards the opportunity.

Questions to ask the hiring manager during your job interview

“What would you want to see me accomplish in the first six months?”
“How is the feedback process structured?”
“You mentioned that the role reports directly to you but there are other stakeholders. Would you mind letting me know a bit more about who they are and how that would work?”
“Is there anything I have said that makes you doubt I would be a great fit for this position?”
“Which part of the position has the steepest learning curve? What can I do in order to get up to speed quickly?”

Common behavioural interview questions for fresh graduates

Behavioural interview questions assess candidates’ past experiences and behaviours to evaluate their skills, abilities, and fit for a specific role. They are particularly relevant for fresh graduates who can draw upon their academic and extracurricular activities to provide meaningful examples.

These questions seek specific instances where candidates have demonstrated skills or navigated challenging situations to give employers a realistic understanding of their approach to work.

Fresh grads can showcase their problem-solving abilities, teamwork skills, adaptability, time management, communication, motivation, and values by sharing stories from their experiences, such as academic projects, internships, part-time jobs, volunteer work, or leadership roles in student organisations.

To prepare, fresh graduates should reflect on their experiences, identify relevant skills, and practice telling structured and concise stories highlighting their actions, challenges, and positive outcomes. By preparing specific examples, fresh grads can feel more confident and articulate during the interview process.

Click any of the questions below to jump to what you need in answering common behavioural interview questions, which include:

"How do you stay organised in your work environment?"
"Tell us about a time when a miscommunication created an error at work."
"How do you make decisions quickly?"
"Tell us about a time when you identified a problem and came up with a solution."
"How do you handle working under pressure?"

1. "How do you stay organised in your work environment?"

Sample answer:

I stay organised by using a combination of digital tools and traditional methods that helped me manage both academic responsibilities and extracurricular activities at university. I regularly used Google Calendar to plan deadlines, class schedules, and group project meetings. For task tracking, I created a shared Google Sheet with my teammates to assign responsibilities and monitor progress. This allowed us to stay on the same page and avoid last-minute issues. These tools helped me stay accountable and maintain a clear structure in my daily tasks.

2. "Tell us about a time when a miscommunication created an error at work. What happened, and what did you contribute to the solution?"

Sample answer:

In a previous internship, miscommunication between team members resulted in a delay in project completion. To resolve the situation, I took the initiative to organise a team meeting where we discussed the issue openly and clarified each team member’s responsibilities. I also suggested implementing a communication tool to streamline information sharing and improve collaboration. By addressing the miscommunication directly and proposing a solution, we rectified the error and successfully completed the project.

3. "How do you make decisions quickly?"

Sample answer:

When faced with the need to make quick, tough decisions, I follow a structured approach. First, I gather all the relevant information and consider each option’s potential outcomes and consequences. Next, I prioritise the factors based on their importance and assess the risks involved. Finally, I make a decision based on a combination of logical reasoning and intuition. This approach allows me to make effective decisions even under time constraints.

4. "Tell us about a time when you identified a problem and came up with a solution."

Sample answer:

During my university project, we encountered a technical issue that affected the performance of our software prototype. To address the problem, I took the initiative to conduct thorough research, exploring online resources and consulting with experts in the field. I identified a workaround solution that involved modifying the code structure, which significantly improved the performance of our prototype. By proactively identifying the problem and taking the necessary steps to find a solution, we overcame the challenge and achieved the desired outcome.

5. "How do you handle working under pressure?"

Sample answer:

I maintain a calm and composed mindset when working under pressure. I prioritise tasks based on their urgency and importance, ensuring I allocate sufficient time for each. I also break down complex tasks into smaller, manageable subtasks to stay organised. I also utilise stress management techniques such as deep breathing and short breaks to rejuvenate myself. By adopting these strategies, I can effectively manage my workload and maintain productivity even in high-pressure situations.

How to answer any interview question well

While you might come across an infinite number of tricky interview questions and their permutations during job interviews, the vast majority will fall into three main groups: past, people, and personal.

Past: The ‘past’ simply refers to your previous experience. This includes examples of your achievements, qualifications and responsibilities that are relevant to the role, sector or organisation you are applying to.
People: The ‘people’ should include examples of how you influence and build relationships with superiors, peers, subordinates, customers or external stakeholders. Include some difficult situations in this section.
Personal: The ‘personal’ questions should include the things that make you unique. Think about your values, career goals, and qualities that make you a worthy candidate with specific examples.

For each category, outline six examples of scenarios that demonstrate your ability in those areas. These examples should give you sufficient range of answers to tackle any tough interview questions that come your way.

Structure your answers with the S.T.A.R method

Once you have prepared your examples, organise them using the S.T.A.R. method. This technique helps you deliver clear, structured answers that highlight your strengths without rambling.

Situation: Set the scene with relevant context, including what happened and who was involved.
Task: Outline your responsibility or objective in that situation.
Action: Describe the specific steps you took and how long it took to complete them.
Result: Share the outcome. Where possible, include measurable results or what you learned from the experience.

Using the S.T.A.R. approach ensures your responses are focused, relevant, and demonstrate your ability to handle real workplace challenges.

When asked a question, decide whether it is predominantly related to your previous experience, influencing people or your personal attributes.

At times, the question may require you to overlap your answers – for example, how a personal trait helped to influence the people around you – so you would need to consider how some of your 18 examples can be related to each other.

3 tips to nail your graduate job interview

Interview questions aside, overall job interview preparation for graduates is key to ensuring your first impression with a future employer is positive. Improve your chances of job interview success by keeping these three things in mind:

1. Thoroughly research the company

When preparing for an interview, research the company you will be interviewing with. This is a vital step towards showing your commitment.

Have a thorough look at their website and social channels, plus use a search engine to find any news articles they have appeared in. What is their mission or vision? How did they begin and when? What are some of their major operational responsibilities?

Knowing the answer to these questions and being able to refer to them in an interview will impress any prospective employer.

If you want to go a step further, research key competitors and see where this company falls in the job market.

2. Align your skills with the job description

The job description provided by the employer serves as a roadmap for the role. Review it thoroughly and memorise the key responsibilities and requirements.

During the interview, weave these elements into your answers, highlighting how your strengths, skills, and experience align with the role’s needs.

This not only reinforces your suitability for the job but also demonstrates to the interviewer that you have carefully considered the position and are serious about the opportunity.

Being able to reference specific aspects of the job description without prompting will help you stand out as a prepared and proactive candidate.

3. Practise your responses

Once you are familiar with the job description, you can often gauge the kinds of questions that will come up during an interview.

Rehearse answers, use a friend to stand in for the interviewer if you can, and know the main points you want to make and the past experience you want to showcase.

During the interview, you may be thrown some curveball questions to test how you perform on your feet, but many of the questions will also be industry-based. So make sure to tie in the job description prerequisites with your experience in previous roles where you have performed said tasks.

Being able to confidently answer questions while tying them back to the job you are applying for is key to impressing those responsible for deciding whether you are the right individual for the job.

Looking for graduate job opportunities? Submit your CV today or explore available job opportunities at our portal today.

Michael Page

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6 common job interview questions for contracting jobs

ken — Mon, 18 Mar 2024 06:54:13 +0000

6 common job interview questions for contracting jobs ken

If you’re preparing for a contract job interview, it is crucial to consider the questions you might be asked beforehand. Many candidates tend to prepare with standard interview questions typically geared towards permanent roles.

However, hiring managers are looking for different responses from a contract or temp candidate due to the nature and outcomes of the work.

Temporary workers are expected to hit the ground running in their new workplace – they don’t usually get the privilege of ‘settling in’ that a permanent staff member is afforded. You may be asked more direct questions in your interview, as the hiring manager will want to know you can make an immediate impact.

Here are some of the most common questions you might be asked in a contracting job interview and how to answer them well.

Common interview questions for contracting jobs

1) What attracted you to this contract role?

Take a look at the job description carefully and study it several times. Pick a few key points and tailor your answer around them. For instance, if the role involves many tight deadlines, share strong examples of how you handle and thrive under pressure. This question is also an excellent opportunity to highlight your specific skills for this contract role and why you’re an ideal candidate.

2) How do you work as part of a team?

As a temp or contractor, employers will want to make sure that you’ll slot into the team nicely, so your contribution can have an immediate impact.

Use examples from your past jobs or experiences to show how you function in a primary team and across teams since you may have been involved in distinct projects or ad-hoc business requests.

3) Why are you interested in contracting for our company?

This question has two purposes. It will assess how much you’ve researched the company before the interview and whether your values align with the organisation.

Thorough research on the company before your interview is critical. Be sure to highlight any values or attributes about the company that resonated with you during your discovery process.

4) What direction do you see your career going in the future?

In any interview, employers are encouraged by candidates who have thought about their future. However, this doesn’t mean you should be dismissive of the value of temping or contracting – even if you happen to be interviewing for a contract role because you need immediate work.

If you’re unsure whether contracting will be a long-term play, highlight the positive opportunities and experiences this temp role will add to your CV.

5) Why are you interested in temp work?

If this is your first interview for a temporary or contract role, consider your motivations for applying. Concentrate on the benefits of going temp, rather than the disadvantages of a permanent position.

In your answers, you should constantly demonstrate how you are a good match for a temporary role. For instance, employers will want to know that, as a temp, you’re flexible and adaptable. In your answers, try highlighting a time when you were required to use these attributes effectively in a previous role.

6) Tell me about a time you’ve had to quickly adapt to a new environment.

Temp workers must be able to quickly fit into a new team, new office, and new processes. Whether you’ve contracted in the past or this is your first potential temp role, have an example of a situation in which you’ve had to hit the ground running.

This could be slotting into a new team at work, taking on an unplanned, ad-hoc project, or adjusting your work approach to suit changing priorities. The goal is to demonstrate adaptability and flexibility – essential traits for any contract worker.

Preparing for a contracting job interview

An essential aspect of being a contract worker is learning quickly and getting along with whatever team you’re working in. To show these are qualities you possess, think carefully about real-life examples you can provide.

If you’ve been in a situation before where you were plunged headfirst into an ongoing project and had a successful result, emphasise the effect you had when you joined and the relevant aspects of the teamwork involved. Being a quick learner should go hand-in-hand with being adaptable, so you can discuss the two together.

You should also be prepared to explain why you’ve chosen to apply for a contract role instead of going for permanent employment. Don’t simply say, “There’s nothing else out there,” even if you believe that.

Instead, give a valid reason that encourages the hiring manager to consider you for the contract role. You could say, for example, that you’re trying to build up experience across a range of organisations because you’re interested in working with different teams and on various projects, even in different company structures and industries.

Ready to apply for a new role? Check out our current contracting opportunities here, submit your CV or get in touch with a specialist Page Personnel recruitment consultant today.

Michael Page

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Dine your way to that job: handling breakfast interviews

ken — Mon, 18 Mar 2024 05:25:52 +0000

Dine your way to that job: handling breakfast interviews ken

Last month, I organized a breakfast session for a management trainee programme in an investment bank. The candidates were visibly nervous during this breakfast session, and rightly so. A breakfast interview is almost equivalent to receiving that job offer. You’re almost at the tail end of the interview process and have one final hurdle to face before you get that job.

Breakfast interviews are a common practice for executive candidates, but in recent years, some sizable organizations and MNCs have been known to invite junior candidates for such casual interviews as well. There could be many reasons for doing so, but a breakfast setting is usually more informal and conversational, designed to help you relax. With the delicious spread, it is easy to get carried away and forget that you’re in a job interview. If you’re not careful, you might let your guard down and divulge too much personal information.

When you’re invited to a meal or an interview over a cup of coffee, you’ll need to be equally prepared. Here are some topics your conversation should cover, and some of the basic “dos” and “don’ts”.

1. Prior to the interview

Do some research about the restaurant – get the exact location, find out what’s on the menu and if there is a dress code. Doing this research beforehand will give you an idea of what you can order, especially if you have food allergies or need to follow a strict diet.

2. During the interview

Table manners

Your safest bet is to shadow the interviewer. While your meal at the restaurant is usually paid for, order conservatively and do not pick the most expensive items on the menu. For example, if the interviewer is having a light breakfast like coffee and sandwich, do not order a full English breakfast. Stay away from “difficult foods” like a squid ink pasta or a giant burger, and try your best not to order alcohol, as you want to stay focused.

Enjoy the meal slowly and do not speak with food in your mouth. Remember that this is an interview with your potential boss, so you’ll need to practice proper dining etiquette.

Topic selection

The interviewer might still pose you some traditional interview-style questions. Tell them something which is not listed on your resume. For example, your strengths, an interesting project you’ve handled before, or an exciting hobby and try to tie this in with the job scope.

Sometimes the interview can get very personal. My candidate once met an interviewer who shared his life experiences and the lowest points in his life. My candidate was unfazed and shared a similar experience that he encountered. Remember that there may be a hidden agenda behind every conversation. Your hiring manager will be observing how you deal with stress, if you have proper etiquette and social skills. Do not let your guard down in any circumstance.

3. After the interview

Let the interviewer to check the bill. Express your appreciation for their time and the meal. Ask for a business card or contact details and send a follow-up e-mail to them. In the thank you letter, emphasize your interest for the role and highlight key skillsets. It is also a good idea to recap some specific topics that you’ve covered during the meal.

4. Various interview formats

Sometimes there may even be multiple interviewers in the meeting and the interview could take place as a long table luncheon, cocktail night or even happy hour session. Don’t forget to come prepared with an arsenal of topics that you can converse with the interviewer(s) about and don’t forget to interact with the other candidates or potential colleagues who are seated around you.

Once in a while, I meet candidates who are invited to networking events, where they will need to mingle with guests and stand out from the other interviewees – think The Apprentice. Before jumping into the event and making yourself the centre of attention, observe the environment, identify who you’d like to talk to and adopt the most suitable approach. You can even do your homework before the event to see who might be in attendance.

Remember to give your full attention to everyone you speak with and leave a good impression. Your interviewer may try to talk to as many candidates as possible and might only spend around 10-15 mins for each candidate, so you’ll need to be engaging and keep the conversation going.

My final advice? Step out of your comfort zone. You might meet an old friend at the event or enjoy talking to certain people more than others. However, you never know who you might meet and who might be evaluating your performance so try to be more open-minded and connect with as many people as possible.

For more tips on how to ace that interview, visit our job interview section.

Michael Page

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如何解釋您的辭職原因？

emilie.c — Tue, 20 Feb 2024 03:42:02 +0000

如何解釋您的辭職原因？ emilie.c

「您為什麼離開前公司？」這或許是其中一個面試中最常見的問題之一，但卻經常考起應徵者。這問題看似是一個可以批評前公司的機會，但這樣做又有可能令應徵者在面試官心中留下負面印象，到底如何回答才能夠在HR心中留下良好印象？作為精明的求職者，您應該在正式面試前，構思一個具說服力、得體，又不致讓人覺得太負面的辭職原因，讓面試官信服您是最適合這個崗位的人選。

面試官想了解什麼？

和其他面試時常見的問題一樣，面試官在問您為什麼離開前公司時，真正想了解的是您的工作態度及對工作的期望。其實面試官的潛台詞顯然是：「您為什麼想要轉工？」，在這種情況下，您應該集中表現出您對新崗位的期望，讓面試官知道，您是因為對未來抱持希望，想有更好發展才想轉工，而非僅僅表達對前公司感到不滿、或用一些諸如「私人理由」般的說法模糊推搪帶過。

延伸閱讀：如何為面試做好準備？

為何要在面試時避免展現負面態度？

面試官想要更加了解您，並不因為您們是朋友，面試也不是在酒吧Happy Hour，您必須努力在面試官心中留下深刻而良好的印象，才能讓您有更多機會得到這個職位。因此如果您在面試時，只會抱怨您的前公司：例如從未履行承諾、不重視您的能力、不尊重您等理由，只會讓您看起來像個滿口牢騷的人。面試官可能會忍不住想：「這個人會不會來到我們公司後都如此負面呢？」

得體的離職原因例子

辭職不一定不歡而散，有不少得體的辭職原因，都可以讓您在HR面前展現出積極一面。以下是幾個最常見的例子：

我想學習更多知識
我覺得自己已具備足夠能力承擔更多責任
我覺得新職位能為我帶來更多個人成長空間
我需要一個新的工作環境來激勵我的成長
我想在新崗位中獲得有用的新技能增值自己
我喜歡挑戰，新崗位更具挑戰性對我職涯有所裨益

建議在準備面試時，針對「為什麼離開前公司？」這問題多準備幾個答案，畢竟每個人辭職時，總不會基於單一原因，HR可能會在聽完一個答案後，再問您有沒有更多其他原因。

想要有更多面試機會嗎？立即查看Michael Page網站上的職位空缺，尋找最適合您的工作吧！

如何完善您的答案

有備而來地回答「為什麼離開前公司？」，更是一個讓您展現您對新公司的熟悉程度的好機會，更突顯您為何是最適合這崗位的人選。回覆的答案中，可以將您想離開前公司的原因，套入新工作崗位的職能，解釋為何您希望於此公司就職。

以下是一個理想答案的例子：

「我想辭職的最主要原因，是因為我已經具備管理一個團隊的能力，可為公司肩負更多責任及貢獻，但由於我目前的公司沒有領導崗位的空缺，只好向其他公司尋求機會；加上我在目前的崗位，不時為同事提供不同培訓課程、提升員工的工作技能，公司上下都對我的付出充滿正面評價，雖然這些都是我在目前崗位中的日常工作，但如果我有屬於自己的團隊，效果必然更為顯著，能夠為公司創造更多價值。我知道您們需要一位有[職能]經驗及能夠領導[多少人數]團隊的人，如果由我來領導他們，絕對可以助他們在您們的公司有更好的發展前景。」

除了「您為什麼離開前公司？」，「您為什麼想要這份工作？」可能是另一個您在面試中，最常需要回答的一個問題，運用以上談及過的技巧，記住時刻保持禮貌得體地回答，都可以幫您在面試官心目中留下良好印象。

準備好尋找新崗位了嗎？立即按此瀏覽最新的工作機會。

Michael Page

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13 common job interview questions and sample answers

Simone Wu — Wed, 15 Nov 2023 04:59:47 +0000

13 common job interview questions and sample answers Simone Wu

Getting a call back for an interview is a thrilling step forward. However, to truly make an impact, preparation is key. The interview is your prime opportunity to leave a lasting impression on the hiring manager.

Your responses showcase your qualifications, communication skills, as well as how you align with the company’s values and team dynamics. A pivotal part of your job interview preparation should be acquainting yourself with typical interview questions and formulating concise, relevant answers.

This preparation will help you handle interview questions with confidence. The good news is that many of them are predictable.

Click on any of the questions below to jump ahead and explore how to answer them effectively.

Tell me about yourself
Why do you want to work here?
What do you know about us as a company?
What do you think we should do differently?
What are your strengths?
What are your weaknesses?
What were the worst and best parts of your previous role?
Why are you making a move from your current company?
What are your future goals?
Do you have any questions for us?

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General interview questions and sample answers

General job interview questions are designed for hiring managers to assess your qualifications, experiences, and motivations. While the specific questions may vary depending on the position and company, there are several common ones that are frequently asked.

1. Tell me a bit about yourself.

Instead of delving into anecdotes on your personal life or redundant career details, use this chance to spotlight key achievements. Summarise your career trajectory, emphasising how it aligns with the role you’re seeking.

This isn’t just about recounting your resume; it’s about branding yourself in line with the job description you're applying for. If you're uncertain about condensing your experiences, focus on industry insights and relevant jargon. Discussing recent industry news and expressing your views on them can demonstrate your enthusiasm and knowledge for the role.

Remember, this question isn’t just about content; it assesses your presentation skills and whether you are the right fit in terms of the company's culture.

Example answer to “Tell me about yourself”

Over the past six years in the marketing industry, I’ve had the privilege of working with both startups and established brands. I began my journey as a content creator, where I learned the power of storytelling and its impact on brand perception.

Later, I transitioned into a digital marketing specialist role, where I spearheaded campaigns that increased web traffic by 30% and enhanced our lead generation by 25%. One of my most memorable experiences was collaborating with a cross-functional team to launch a product campaign that not only achieved its KPIs but also won an industry award.

I’m passionate about leveraging data to drive marketing decisions, and I pride myself on staying updated with the latest trends and technologies in our field.

Outside of work, I enjoy attending marketing seminars and workshops. Continuous learning and networking have always been fundamental to my professional growth. I’m eager to bring my expertise and enthusiasm to your team and contribute to the innovative marketing strategies you’re known for.

2. Why do you want to work here?

Hiring managers pose this question to gauge your enthusiasm and understanding of the company and role. To respond effectively, highlight specific aspects of the company and job that attracted you.

Then, connect your strengths and achievements to the role’s requirements. Enhance your answer by researching the company’s online presence and past projects, turning this knowledge into compelling reasons for your interest.

Example answer for “Why do you want to work here?”

I’ve always admired the innovative approaches your company takes in the industry, especially with the recent launch of [specific product or campaign].

Your commitment to sustainability and community engagement, as evident from your numerous corporate social responsibility initiatives, aligns with my personal values.

Furthermore, I’ve read about the company’s dedication to employee growth and continuous learning, which is essential for my professional development and long-term career path.

I believe my skills and experiences, combined with the dynamic environment here, would allow me to make a meaningful contribution and grow alongside the company.

3. What do you know about us as a company?

To excel in answering this question, thorough research is vital. This question lets you display your understanding of the company’s business and align with its values.

Start by searching for recent updates, product launches, events, and accolades related to the company. Explore their LinkedIn for unique insights from their posts and employees. Demonstrating in-depth research beyond their website indicates genuine interest.

Example answer for “What do you know about us as a company?”

Upon researching your company, I was impressed with the positive reviews I found, both from customers and former employees. Your innovative products have garnered significant attention and have been highlighted in various industry publications.

Additionally, the feedback on social media from previous staff members speaks volumes about the supportive and collaborative work environment here. I was particularly drawn to your company’s commitment to sustainability and your recent community outreach programs.

The accolades and awards you’ve received over the past years further solidify your reputation in the industry. It’s evident that your company not only values quality in its products and services but also fosters a culture of professional growth and development for its employees.

4. What do you think we should do differently?

This is a common interview question in start-ups, where interviewers look to assess your leadership skills – especially your ability to think critically and offer fresh ideas that support the company’s operations.

For example, your answer could be on improving the company’s social media presence, adopting a technology-first approach to customer service, or even about a policy you want to implement within your team. But, again, the point is to share your opinions and show interest.

Example answer for “What do you think we should do differently?”

In my research leading up to this interview, I’ve been genuinely impressed with many of the initiatives and products your company has rolled out. However, one area of potential improvement might be in the realm of digital engagement.

While you have a strong online presence, there’s always room to enhance user experience or explore newer platforms. For instance, I noticed that the company’s mobile application could benefit from some user-friendly updates and features to make it more interactive.

Additionally, considering the growing trend of interactive content and augmented reality, integrating such elements might provide a more immersive experience for users and set your brand apart in the marketplace.

However, I’m aware that decisions like these involve many factors, and I'd be eager to learn more about the company’s current strategies and how I could contribute to its ongoing success.

5. What are your strengths?

With this interview question, the interviewer aims to gauge your professional attributes and their relevance to the role. Highlight a few strengths aligned with the job requirements and provide concrete examples.

This helps the interviewer discern the value you would add. Key strengths might encompass handling pressure, effective delegation, and project management – especially when supported by key skills in using specific project management software to streamline workflows and enhance collaboration. Be modest in your response to avoid seeming arrogant.

A practical approach is to recount a past challenge and how you utilised your skills to overcome it, emphasising facts over self-praise.

Example answer for “What are your strengths?”

One of my core strengths is my ability to collaborate effectively with teams. Throughout my career, I’ve often found myself in roles where being a team player in cross-functional collaboration was pivotal.

I pride myself on being able to understand different perspectives and bridge gaps, ensuring that projects run smoothly and efficiently. This collaborative nature has not only allowed me to contribute to successful team projects but has also fostered a positive working environment.

Another strength of mine is my problem-solving skills. I tend to approach challenges with an analytical mindset and use data to guide my decisions, which helps me make sure they’re practical and lead to good results.

This combination of collaboration and analytical skills has been instrumental in my past roles, and I’m confident it will be valuable in this new position.

6. What are your weaknesses?

Answering this can be challenging, but it is a test of your self-awareness. If you’re missing a skill, acknowledge it and share your improvement plan.

For instance, if delegation or presentations are not your strengths, be candid and highlight your efforts to enhance these areas. It’s essential to recognise and admit your weaknesses, showcasing your commitment to growth and learning.

Example answer for “What are your weaknesses?”

One area I’ve been working on is my tendency to focus too much on the finer details of a project. While being detail-oriented has served me well in ensuring high-quality work, I've realised it can sometimes cause me to spend more time on certain tasks than necessary.

To work on this, I’ve been practising prioritisation and setting time limits for different phases of a project. These habits have become part of my work style, helping me manage time better and keep a good balance between detail and efficiency.

I am continuously seeking feedback and employing strategies to improve in this area, and I believe that I am self aware and willing to adapt will benefit me in any role.

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7. What were the best and worst parts of your last role?

This interview question aims to gauge your interests and assess how they align with the prospective role. For the positive aspects of your previous role, highlight what you enjoyed, what you learned, and how it contributed to your growth.

When discussing less favourable experiences, avoid openly criticising past employers or colleagues. Instead of focusing on personal disputes, opt for neutral reasons like company, flat organisational structure, or decision-making processes.

The goal is to present negatives in a way that underscores your adaptability and positive outlook.

Example answer for “What were the best and worst parts of your last role?”

The best part of my last role was the collaborative environment and the opportunity to work on diverse projects. I had the chance to liaise with various departments, which provided me with a holistic view of the company’s operations.

Working together gave me the chance to use my problem-solving skills and come up with innovative solutions, which helped the team succeed consistently.

On the flip side, one challenge I faced was the lack of advanced analytical tools which sometimes made data analysis more time-consuming than it could have been.

However, this also pushed me to think outside the box and come up with creative solutions to extract the necessary insights. While it was a hurdle, it also became a learning opportunity for me, reinforcing the importance of adaptability and problem-solving in challenging situations.

8. Why are you looking to make the move from your current company?

Answering this often poses a challenge, but it is crucial to remain positive about your current employer. Emphasise seeking new challenges and personal growth instead of focusing on any negatives of your current position.

Example answer for “Why are you looking to make the move from your current company?”

While I greatly appreciate the opportunities and experiences my current company has provided, I believe that now is the right time for me to seek new challenges and grow in a different direction.

I’ve always been passionate about [specific area or skill], and while I’ve worked on some projects related to this with my existing team, I’m really eager to go deeper into this area.

I've done my research, and your company’s commitment to [specific initiatives or projects] aligns perfectly with my career goals.

Making this move would allow me to contribute more meaningfully in my area of passion while also benefiting from the diverse experiences and learning opportunities that your company offers.

9. What are your future goals?

This interview question, in its various forms like “Where do you see yourself in five years?” aims to understand your ambition and career vision. When answering, emphasise your desire to grow, learn, and contribute in ways that align with the role you are applying for.

Refrain from generic responses like “I see myself with the company,” as this is implied by your presence at the interview. There is no wrong answer. Some might even highlight the pandemic, and use that as a reason to talk about more realistic, short-term goals.

While many hiring managers stick to common questions, be prepared for unique or behavioural ones, too. Being well-versed in standard questions sets a foundation for tackling more intricate interview scenarios.

Example answer for “What are your future goals?”

In the short term, my goal is to join a company like yours, where I can apply my skills and knowledge while also learning from experienced professionals.

I’m really excited about the potential to work on [specific projects/initiatives the company is known for] which aligns with my passion for [specific area of interest] and fits well with where my career goals are heading.

In the longer term, I see myself growing within the organisation, taking on more challenging roles, and eventually leading a team.

I'm also committed to continuous learning and plan on pursuing certifications or courses that can help me develop new skills to enhance my expertise.

Ultimately, I aim to make meaningful contributions to the industry and stay at the forefront of [specific domain/field] advancements.

10. If this role wasn’t on offer, what other roles would you be looking to apply for in our company?

This is an interesting interview question as it allows you to showcase your range. So, as part of your interview preparation ensure you have looked at similar and realistic roles or positions.

Ensure you have a strong response that highlights your strengths and skills, and demonstrates why you were attracted to the company and similar role attributes.

Example answer for “If this role wasn’t on offer, what other roles would you be looking to apply for in our company?”

While I’m genuinely excited about the role I’ve applied for, I’d also be interested in opportunities within [another role or department, e.g., Product Development or Customer Relationship Marketing].

My background in [specific skill/area, e.g., data analytics or human resources] gives me confidence that I could contribute in that space too. I’ve always admired [specific project or achievement related to that other role], and being part of that work would be very motivating for me.

What really matters to me is being with a company whose mission and values I believe in, and that’s why I see myself adding value across different teams here – while still staying true to my career goals.

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11. Why should we hire you?

Think of this interview question as an opportunity to summarise your experience, skill set, and passion for the job and company.

Your interviewer is essentially asking you to give your personal sales pitch, so take the time to explain why you’re qualified to do the work and deliver great results (a combination of skills and achievements), how you can support the interviewer and the broader business in their goals, and why you’ll be a great cultural fit.

Example answer for “Why should we hire you?”

I believe you should hire me because I bring a unique combination of skills and experiences that align closely with the requirements of this position. First, my passion for [specific domain, e.g., digital advertising] has led me to achieve [specific achievement, e.g., a 30% increase in online sales for my previous employer].

Additionally, my background in [relevant field or study, e.g., data analytics] allows me to approach problems with a strategic and data-driven mindset. I also pride myself on my strong [specific soft skills, e.g., time management, coordination, and interpersonal] skills, which I’ve seen mentioned as key attributes for this role.

I’m not only excited about the job scope but also about the opportunity to contribute to [specific company goal or project, e.g., your upcoming product launch or your mission of sustainable energy]. I genuinely believe that with my dedication and the expertise I bring, I can add significant value to your team.

12. What are your salary expectations?

When faced with the question of salary expectations, it is pivotal to be well-equipped with negotiation skills. It is essential to find a middle ground: confidently highlight your value without being rigid.

Begin by conducting comprehensive research on the industry’s pay standards, understanding the size and reach of the company, the intricacies of the role, and recognising your unique contributions.

Express enthusiasm for the role, share data confidently, and keep salary talks open – it sets the tone for a productive conversation.

Keep in mind that the key is to strike a balance between showcasing your value and being open to negotiation. Here are some guidelines to consider:

Aim high

Start with a number slightly above your desired salary. This gives you room for negotiation and increases the chances of reaching your target figure.

Don’t commit too early

It is beneficial to remain noncommittal in the initial stages of the interview. This strategy can provide you with better leverage later in the negotiation process.

Exude confidence

Your answer’s delivery is as essential as the content. Present your expectations confidently, showing that you’ve done your research and understand your worth.

Research ahead

Understand the industry standards, the company’s scale, and the specific job responsibilities. This will help you provide a realistic and justifiable figure.

Example answer for “What are your salary expectations?"

Based on my research of the industry standard for this role, as well as considering my experience, skills, and the cost of living in this area, I’m looking for a salary in the range of $[specific lower number] to $[specific higher number].

However, I’m also open to discussing the entire compensation package, including benefits and other perks. I’m genuinely interested in this position and the opportunity to contribute to [Company Name], so I’m confident that we can find a mutually beneficial arrangement.

13. Do you have any questions for us?

While you may be the one being interviewed you also have a chance to ask some key questions to help you determine if you think you are the right fit for the role.

Use this opportunity to ask any questions that haven’t been covered during the interview and to clarify anything about the role that may be unclear to you.

Questions could be about KPIs, what a standard day involves, team size, training opportunities, employee perks, or anything else that will help you determine the role’s suitability.

The questions you ask will help provide valuable insights into the role you are applying for and the culture at the organisation. It is not about asking as many questions as possible but rather asking thoughtful questions that demonstrate your understanding of the company and your fit within the role.

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Preparing for job interview success: Beyond general interview questions

Mastering the art of answering common job interview questions is undeniably crucial for any job seeker. However, it’s equally essential to be well-prepared for behavioural and culture-related interview questions.

These questions delve deeper into your interpersonal skills, communication abilities, problem-solving prowess, and cultural fit within the organisation.

By understanding and practising responses to these multifaceted inquiries, you will showcase your expertise and qualifications in a way that demonstrates your adaptability and readiness to excel in diverse work environments.

So, as you embark on your job search journey, remember that a comprehensive understanding of interview questions from various categories will empower you to shine in any interview scenario.

Michael Page

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How to answer workplace culture job interview questions (sample answers included)

Naren Sankar — Tue, 07 Nov 2023 03:07:36 +0000

How to answer workplace culture job interview questions (sample answers included) Naren Sankar

Landing your dream job often hinges on more than just showcasing your skills and qualifications. It is about fitting into the fabric of the company’s culture seamlessly. This crucial aspect is often evaluated through culture-fit interview questions.

While traditional interview questions like, “Why are you suitable for this job?” and behavioural job interview questions like “Describe a time when you had to overcome a difficult situation at work,” assess your competencies, culture fit questions delve deeper into who you are as a person and how you will mesh with the company’s values, beliefs, and working environment.

Are you the right fit?

These questions go beyond the surface and aim to uncover your alignment with the organisation’s culture. It is not just about skills and experiences; it’s about your attitudes, behaviours, and working style.

Hiring managers, human resources professionals and recruiters use culture-fit questions to gauge whether candidates will thrive within their unique workplace ecosystem, contribute positively to the team dynamics, and uphold the company’s core principles.

Understanding a candidate’s values and preferences ensures alignment with the company’s ethos, promoting workplace harmony and productivity.

Workplace culture interview questions and sample answers

These questions, related to corporate culture, aim to uncover how well your beliefs, behaviours, and work style align with the organisation’s core values. Preparing thoughtful responses to these questions can greatly enhance your chances of demonstrating a strong culture fit during the interview process.

Here are the 10 commonly asked culture fit interview questions and sample answers to help you craft your answers:

1. Describe your ideal work culture and how it relates to our company’s culture.

When it comes to the hiring process, it’s not just about finding candidates with the right skills and experience; it’s also about finding individuals who align with the company’s values, mission, and workplace culture.

Employers understand that a candidate’s fit with the company's culture is crucial for long-term success within the organisation. This is why they often ask questions like, “Describe your ideal work culture and how it relates to our company’s culture.”

The importance of this question lies in its ability to reveal whether a candidate’s values and preferences align with the organisation's culture. It allows hiring managers to assess whether the candidate would seamlessly integrate into the existing work environment, collaborate effectively with colleagues, and contribute positively to the company’s growth.

Example answer

“In my ideal workplace, I value open communication and teamwork, fostering innovation and aligning with your company’s transparency and collaboration focus. I prioritise a culture promoting professional growth, aligning with your organisation’s opportunities for skill development and career advancement. My ideal work culture champions collaboration, learning, and shared values, synergising well with your company’s culture.”

2. What do you value most in a workplace, and how do you seek to maintain a positive work environment?

Hiring managers and human resources professionals ask this question to assess a candidate's alignment with the company’s core values and their ability to contribute positively to the workplace culture. Key to answering is demonstrating an understanding of workplace values and a proactive approach to fostering a harmonious and productive environment.

Example answer

“In a workplace, I value open communication and collaboration. To maintain a positive work environment, I actively engage with my colleagues, encouraging idea-sharing and mutual support. I believe in addressing challenges with constructive feedback and finding solutions as a team. This fosters a sense of trust and camaraderie, contributing to a productive and enjoyable workplace for everyone.”

3. Do you prefer working by yourself, with a partner or in a team?

During job interviews, hiring managers and recruiters aim to understand your work style and how they interact with others to determine if you are a good fit.

By asking this question, employers can assess how candidates approach projects, their collaboration tendencies, and their adaptability to different work environments.

The response provides insights into whether the candidate’s preferred working style aligns with the organisation’s company culture and the specific role’s requirements, ensuring a harmonious and productive work relationship.

Example answer

“It really depends on the task at hand. If it’s one of those tasks that needs laser focus and a keen eye for detail, I’m all about working solo. But when it's time to brainstorm, tackle complex challenges, or get different viewpoints into the mix, I’m all in for teamwork. Basically, I adapt to what the project needs at the moment, and my top priorities are doing quality work and getting things done efficiently.”

4. What do you think your managers would say about you?

This question is commonly posed by hiring managers and recruiters to gain insights into a candidate’s self-awareness, professionalism, and interpersonal relationships.

It allows employers to understand how candidates perceive themselves in a professional setting and gauge their ability to receive and act upon feedback.

Furthermore, it provides a glimpse into the candidate’s past work dynamics and how they believe they were perceived by their superiors. By asking this question, the hiring manager can assess the potential compatibility of the candidate with the company culture and their prospective team.

Example answer

“I reckon my managers would see me as a real team player. In my last gig, my boss gave me a pat on the back for hitting tight deadlines like a champ and for being a smooth operator when it came to teaming up with folks from all over the place.

“They might even say I’m the kind of person who’s all about feedback, always looking to up my game. Plus, if a chance to lead a project pops up, I’m all over it. And hey, I’ve always kept the lines open with my higher-ups, making sure we’re on the same page.”

5. How do you handle feedback and criticism, and how do you use it to improve?

In today’s dynamic workplace, the ability to accept constructive feedback and translate it into personal and professional growth is highly valued.

Hiring managers tend to ask this question as they want to know your approach to handling feedback and criticism because it reflects their adaptability and growth mindset. Crafting a response that showcases your receptiveness to feedback and your capacity to leverage it for improvement is pivotal to excelling in this interview question.

Example answer

“When I get feedback, I’m all ears! I really value different viewpoints and stay open-minded. I see constructive criticism as a golden opportunity to level up my skills. What I do next is make a game plan to tackle any areas where I can improve.

“I keep tabs on how I’m doing and even reach out for more feedback. Basically, I’m all about continuous improvement, and it’s a big part of how I roll in my professional journey.”

6. Can you share an example of a project or task where you demonstrated adaptability and flexibility?

Hiring managers ask about adaptability and flexibility because they want to uncover your ability to thrive in a dynamic work environment. The key to answering this question is to provide a specific, compelling example that showcases your problem-solving skills, resilience, and capacity to embrace change.

Example answer

“In one of my past projects, we had our initial plan in place when we suddenly had to pivot due to a change in client requirements. It was a bit of a curveball, but I gathered my team, and we huddled up to figure things out. We ended up reshaping certain aspects of the project to align with the new demands.

“I took the lead in guiding the team through this unexpected twist, and I'm proud to say we not only met the client's new needs but also left them delighted. It was a great lesson in adaptability and teamwork, and it ultimately led to the project's success.”

7. What motivates you professionally?

Employers want to understand your motivations at work for several reasons. It ensures alignment with company culture, boosting harmony. It also leads to higher job satisfaction and retention by aligning job and candidate motivations.

Intrinsic motivation fosters engagement and productivity. It helps gauge long-term commitment and identifies contributors to company growth. Acknowledging professional aspirations demonstrates a commitment to personal development, enhancing the company's appeal. In sum, understanding motivations is pivotal for hiring success.

Example answer

“What really drives me professionally is the opportunity to make a meaningful impact. I find immense satisfaction in tackling challenges head-on, whether it’s solving complex problems or driving innovation. Additionally, being part of a collaborative team that values creativity and open communication is a big motivator for me.

“When I see that my work contributes to the company’s growth and success, it fuels my enthusiasm even more. Ultimately, I’m motivated by the chance to learn, grow, and continuously improve while making a positive difference.”

8. Tell me about a situation when you went above and beyond to help a coworker.

Hiring managers ask the question to gauge your teamwork, empathy, and commitment to a positive workplace culture. It is key to share a specific example that highlights your willingness to support colleagues, showcasing your interpersonal skills. This question provides insight into your collaborative spirit and how you contribute to a harmonious work environment.

Example answer

“There was a time when one of my team members was facing a tight deadline and needed assistance. I recognised the importance of the project, so I offered to help. We collaborated closely, even working late hours to ensure its success.

“As a result, we not only met the deadline but exceeded our quality standards. It was a rewarding experience, and it strengthened our teamwork.”

9. How do you contribute to fostering an inclusive environment?

Hiring managers ask this to assess a candidate’s commitment to diversity and inclusion. They seek individuals who actively promote a harmonious workplace.

The key to answering is showcasing awareness, actions, and collaboration. Emphasise your dedication to inclusivity, share relevant experiences, and highlight your role in creating a welcoming atmosphere.

Example answer

“I believe fostering inclusivity is crucial. In my previous role, I joined the company’s employee resource group to help promote diversity and inclusion by helping to organise workshops on cultural awareness.

“I sourced a face mask manufacturer for our Pride Month initiative and got a C-level professional with Tourette Syndrome to share her life story over an online webinar with our regional team. I’m committed to creating an environment where everyone feels valued and heard.”

10. Describe the last mistake you made at work.

The interviewer often asks candidates about the last mistake they made at work to evaluate their self-awareness, accountability, and problem-solving skills. This question provides insight into how candidates recognise, take responsibility for, and learn from their errors.

It also sheds light on their ability to handle setbacks constructively, implement corrective measures, and prevent similar mistakes in the future. The way candidates answer can reveal their level of maturity, resilience, and adaptability, which are essential traits for success in any role.

The key is to be as honest as possible in your answer about the mistake you made, and the point here is not to see how well you rectified the mistake but the steps you took to do so. Whether or not, the issue was solved is not as critical as how you managed the situation.

Example answer

“In my previous role as a project coordinator, I once overlooked an email update from a key vendor, which led to a minor delay in the project timeline. The oversight occurred because I was managing multiple tasks and mistakenly marked the email as read without properly digesting its content.

“Once I realised the mistake, I immediately communicated the delay to all relevant stakeholders and took corrective actions to expedite the process and minimise the impact. I also implemented a new system for tracking vendor communications to ensure such oversights did not occur in the future.

“This experience taught me the importance of meticulous attention to detail, especially in a fast-paced environment, and reinforced the need for effective communication tools and strategies.”

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10 common behavioural job interview questions and sample answers

Naren Sankar — Thu, 26 Oct 2023 10:44:19 +0000

10 common behavioural job interview questions and sample answers Naren Sankar

Amidst the nuanced process of job interviews, where your future hinges on the impressions you leave, there exists a category of interview questions that holds a distinct and pivotal role: behavioural interview questions.

Far from the traditional “strengths and weaknesses” inquiries during the interview process, these questions possess a unique power – unveiling the true essence of who you are as a professional.

In the world of employment, it is not just about hard skills or the qualifications you bring to the table; it’s about how you apply that knowledge, solve problems and navigate the complexities of workplace dynamics.

Behavioural interview questions, designed to delve into your past experiences, soft skills, critical thinking abilities, time management skills, and decision-making, offer a profound glimpse into your emotional intelligence and your ability to handle real-life situations.

Related: Building your personal brand

Hiring managers ask them to gauge your adaptability, resilience, problem-solving acumen, and interpersonal skills – qualities that transcend mere technical competence.

While general interview questions are undoubtedly important, it is the mastery of behavioural questions that can set you apart in the fiercely competitive job market.

Employers seek not only to understand your capabilities but also to predict how you’ll contribute to their organisation’s culture and success.

In fact, some argue that these questions hold even greater significance than their conventional counterparts, for they provide a lens into the heart of your professional character.

So, as you embark on your career journey, remember that your ability to respond adeptly to behavioural interview questions can be the key to unlocking doors of opportunity.

Behavioural job interview questions and answers

Behavioural interview questions dive deep into your past actions and thought process, revealing how you handle situations and challenges, giving potential employers a better understanding of who you are as a team member, and as a leader, or potential leader.

The key to answering any behavioural question is to provide examples. Here are some common interview questions that you would likely encounter during your hiring process.

1. Describe a time when you had to overcome a difficult situation at work and how you managed it.

This interview question gauges your definition of a challenging situation and your problem-solving skills. Choose an instance not caused by you, detailing your actions to resolve it. Emphasise the positive outcome, lessons learned, and how your solutions improved overall performance.

Sample answer

“In my previous role as a project manager, we were nearing a project deadline when a key member of the team had a family emergency and couldn’t complete their tasks on time. This was a difficult situation as the tasks were specialised and crucial for project completion.

“I first reassessed our resources and realised another team member had partial knowledge in that area. I sat down with them and we mapped out a plan to divide the pending tasks.

“I also coordinated a brief training session where the absent team member could remotely guide the other team player on more complex issues. We also requested a minor extension on the deadline from the client, emphasising our commitment to quality.

“In the end, we completed the project with only a slight delay and maintained the quality standards. This situation taught me the importance of adaptability, cross-training, and clear communication during unexpected challenges.”

2. How do you respond to high-pressure situations?

This behavioural question is designed to understand how you stay focused in different, difficult and stressful situations. It is a chance to highlight how you solve problems and your ability to work well under pressure.

Sample answer

"In high-pressure situations, I prioritise and break down tasks into manageable steps. For instance, in my previous role, we faced an unexpected product issue right before a major launch.

“Instead of panicking, I organised an emergency team meeting. We listed out all the tasks, assigned them based on expertise, and set short-term milestones. I believe in open communication, so I kept all stakeholders informed about the progress and any changes.

“By focusing on the solution, maintaining a calm demeanour, and fostering team collaboration, we resolved the issue in time for the launch. These experiences have reinforced that staying organised and maintaining a positive attitude are essential in managing pressure effectively.”

3. What has been your greatest achievement to date?

Here, the interviewer is looking to see if you are a high performer and where you have excelled in your previous roles.

In this case, select a few recent accomplishments that are directly related to the job position, role and responsibilities wherever possible. Be precise, and quantify the action, the steps taken and the benefits you provided.

Sample answer

“One of my proudest achievements was during my tenure as a former sales manager and representative for XYZ Company. I was assigned an underperforming territory that had consistently lagged behind others in terms of sales.

“Recognising the potential, I initiated a comprehensive market analysis to identify gaps and opportunities. Based on this, I implemented a tailored strategy, which included targeted marketing campaigns and relationship-building initiatives with key clients.

“Within a year, not only did we turn around the performance of the territory, but we also achieved a 25% increase in sales, making it one of the top-performing regions for the company. This experience taught me the importance of proactive problem-solving, data-driven decision-making, and perseverance.”

4. Tell me about a successful project and your role in it.

Hiring managers ask this behavioural question to evaluate your interpersonal skills, leadership skills and how you work with a team. Showcase your role with your previous employer, the project, and how you assisted your co-workers. Provide examples of communication, collaboration, teamwork and problem-solving.

Sample answer

"One of the most successful projects I’ve been involved with was the launch of the ABC product at XYZ Company. I served as the project lead, responsible for coordinating between the design, marketing, and engineering teams.

“From the onset, I established clear communication channels and set regular check-ins to ensure we were aligned on our milestones. I also implemented a risk management strategy, which helped us identify potential challenges early and devise solutions promptly.

“During the project, we faced a significant challenge when our primary supplier experienced a delay. Drawing on my relationships with alternate suppliers, I was able to source the required materials without impacting our launch timeline. The product was launched on schedule and exceeded sales expectations by 20% in the first quarter.

“This project taught me the importance of proactive planning, flexibility in the face of unforeseen challenges, and the value of maintaining strong professional relationships.”

5. How do you handle disagreements with your colleagues or your manager?

This interview question probes your conflict resolution and communication skills at work. It’s essential to demonstrate diplomacy and tact, as teams thrive when members can address disagreements and reach a consensus.

Reflect on a situation where you and a colleague or manager resolved differing views through effective communication, leading to a collaborative solution.

Sample answer

"In my experience, disagreements are often a result of different perspectives. When I encounter disagreements with colleagues or managers, I prioritise open communication. First, I actively listen to their viewpoint to understand their concerns fully.

“By doing so, I often find areas of common ground. I then share my perspective, ensuring I present it as an alternative viewpoint rather than a contradiction. If needed, I seek feedback from other team members or suggest collaborative problem-solving sessions.

“This approach ensures that the final decision is well-informed and beneficial for the project or organisation. Importantly, I always maintain respect for everyone involved, understanding that diverse opinions often lead to the best solutions.”

6. Tell me about a situation where you had to handle a dissatisfied customer or client. How did you address their concerns and ensure their satisfaction?

When responding to this behavioural question, focus on demonstrating your ability to empathise, communicate effectively, and find constructive solutions to resolve customer issues. Your response should highlight your commitment to delivering excellent customer service and problem-solving skills.

Sample answer

“In a previous role, I encountered a dissatisfied customer who had received a faulty product. To address their concerns and ensure their satisfaction, I initiated a proactive approach.

“First, I empathised with the customer, acknowledging their frustration. Then, I assured them that I would personally oversee the resolution.

“I promptly investigated the issue, involving relevant departments to pinpoint the root cause. Once we identified the problem, I presented the customer with a clear plan for resolution, which included a replacement product and expedited delivery.

“Throughout the process, I maintained open communication with the customer, providing regular updates on the progress. This transparency helped rebuild trust. Ultimately, the customer received the replacement product promptly, and their satisfaction was restored.

“This experience taught me the importance of empathy, swift problem-solving, and effective communication in handling dissatisfied customers.”

7. Describe a time when you had to multitask and manage multiple projects or tasks simultaneously. How did you stay organised and meet all your deadlines?

For this question, you should emphasise your time management, organisational skills, and ability to prioritise effectively. Hiring managers want to assess your capability to handle a demanding workload efficiently.

Sample answer

“In a fast-paced role, I often had to juggle multiple projects simultaneously. To stay organised and meet all deadlines, I implemented a systematic approach. I started by creating a detailed task list, prioritising based on deadlines and importance.

“I then allocated specific time blocks for each task, ensuring I had uninterrupted periods for focused work. Additionally, I used project management software to track progress and set reminders.

“Regular check-ins with my team helped maintain alignment and address any roadblocks. By maintaining a disciplined schedule, staying adaptable, and leveraging technology, I successfully managed multiple projects, meeting all deadlines effectively.”

8. Share an example of a time when you demonstrated leadership skills or influenced a positive change within your team or organisation.

Answering the behavioural job interview question about demonstrating leadership skills and driving positive change within a team or organisation is crucial. It showcases your ability to lead, collaborate, and make a meaningful impact – a key aspect employers look for.

Sample answer

“In a previous job, I noticed a need for process improvement within our team. I took the initiative to propose changes that could enhance efficiency and collaboration. I organised meetings to present my ideas, involving team members in the discussion.

“I listened to their feedback, incorporated valuable insights, and created an action plan. As the project lead, I assigned roles, set clear goals, and ensured open communication. Through this collaborative effort, we implemented the changes, resulting in improved productivity and a more cohesive team environment.

“This experience highlighted my ability to lead, inspire change, and foster teamwork, ultimately contributing to positive outcomes.”

9. Describe a time when you had to take the lead on a project or initiative. How did you motivate your team, set goals, and achieve success?

Answering the job interview question about taking the lead on a project or initiative is important for showcasing your leadership abilities. It demonstrates your capacity to inspire a team, establish objectives, and attain success – qualities highly sought after by employers.

Sample answer

“When tasked with leading a critical project, I began by setting clear goals and defining roles within the team. I ensured that each team member understood their responsibilities and the project’s importance. To motivate the team, I emphasised the project’s impact and its alignment with our organisational objectives.

“Regular team meetings allowed us to track progress, discuss challenges, and celebrate achievements. I encouraged open communication and provided support when team members faced obstacles.

“By maintaining a collaborative and supportive environment, we successfully completed the project on time and exceeded our initial goals. This experience reinforced my leadership skills and ability to drive projects to success.”

10. Give me an example of a situation where you had to meet a tight deadline. How did you manage your time and prioritise tasks to meet the deadline successfully?

Employers seek individuals who can demonstrate time management and task prioritisation skills under pressure, as your answer would demonstrates your ability to thrive in fast-paced environments.

Sample answer

“I began by breaking the project into smaller, manageable tasks. I prioritised these tasks based on their impact on the overall goal and created a timeline.

“To stay focused, I minimised distractions and allocated specific time slots for each task. Regular progress checks ensured I remained on track.

“I also communicated with team members, delegating tasks when possible and aligning our efforts. Through effective time management, prioritisation, and collaboration, I met tight deadlines and delivered quality results.

“These experiences underscored the importance of adaptability and resourcefulness when facing challenging timelines.”

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10 tips for you to answer the interview question “What are your career aspirations?”

emilie.c — Tue, 10 Oct 2023 07:37:44 +0000

10 tips for you to answer the interview question “What are your career aspirations?” emilie.c

Having a career aspiration is important because it helps you to define what you want out of the job opportunity. You should be thinking about what you want to do further along your career path. Your career aspirations should include things like your ideal position, salary range, and industry. These are all things that employers consider when hiring new employees. The key to answering career aspiration questions, which are some of the most common questions in the job interview, is to think about what the interviewer wants to hear from the candidate. Below are 10 tips for effectively addressing this interview question "What are your career aspirations?"

1. It's all about chasing your career goals

An employee's career aspiration is very important to any business. A good candidate should, therefore, be able to pursue his or her professional goals within the company structure. To showcase your aspiration, it is important to provide clear and explicit answers that articulate your career desires. For example, you can respond to the questions by saying: "I'm very interested in my work. My ambition is to be successful. I am willing to learn new things. I care about my work and do my best to succeed. I want to be seen as one of the best team players".

2. Think about dovetailing your career aspirations every time with the job description

Good responses to this question can highlight the similarity between your career aspirations and those of your job description and, by extension, the company's goals. For example, think about saying things like: "I was attracted to this job because I wanted to work in an environment that was both challenging and fun. I also thought that there would be plenty of opportunities for me to experience career growth because I would like to expand my knowledge in (job field). In addition, I like the idea of working in a team and being part of something bigger than myself."

3. Stress the desire to grow personally and professionally, and leave a great lasting impression

Tell the prospective employer about your career goals and aspirations. State how you are going to use what you learn at the company to improve your professional life and to develop personally as well. There's nothing wrong with saying your career goals include becoming a leader in your field in the future (provided you can come up with some examples of your strategies to achieve that position), in order to strengthen your interview performance.

4. Set yourself specific goals and talk about them to the recruitment team

Career aspirations are important to every candidate because they help you define who you want to become. You should think about what you feel fulfilled and energised and whether this type of job would allow you to do those things. Your ambitions should also include activities that take up more than an hour or two per week. Be passionate about contributing to projects, teams, and workplaces. If you'd love to work for an organisation that cares about its employees' well-being, don't hold back in saying so when you answer.

5. Always connect with the company at every opportunity

You should research the company before an interview. Look at their website, social networks, news mentions, and their profile. Be sure to mention things you've seen on their web pages, because it will show the hiring manager that you've done your research and that you're a strong candidate. If the company's website says that it's keen to reduce its carbon footprint, for example, mention that you agree wholeheartedly with this sentiment.

6. Avoid making the biggest mistake of all with an inappropriate answer

When potential employers ask about your career goals, don't ever say I don't know. This will make you sound unprepared, unambitious, and possibly lazy. Questions specifically related to your potential career path aren't about life goals. Unless asked otherwise, keep your answers about your career goals and aspirations and demonstrate with examples that you would like to have career development through this role.

7. Always remain aware of why the interviewers have asked this particular question

When the hiring manager asks about your career goals, they are looking for signs that the job will suit you, that you can develop, and that it will keep you interested and motivated. Tailoring your answers so they give the interviewer this impression at an interview is a very effective strategy, especially if you can convey the excitement and passion that you could bring to this role at this moment in time.

8. Think in the mid-term and plan for the long-term

When discussing your career goal with a prospective employer, two to five-year goals are good because you can plan ahead and show that you have some idea as to what you want to do at a later time. However, if you talk too much about your goals, it may seem like you're not really serious about your job. Some statements can sound more like wishful thinking than anything else, so try not to say that you want to be CEO of Google by the end of the decade. When people ask about your career goals, try to stay realistic. Pick a career goal that's three or four years away, and one that matches the company culture. Don't pick long-term career aspirations, as it can be difficult to come up with a long-term career strategy.

9. Don't be too frivolous with your answers as a candidate

Job interviews are serious, so when you're asked about career goals, it's not a good idea to tell the hiring manager that one day you want their job. Give the question some thought, make good eye contact, answer in a professional manner, and showcase your communication skills. There are times for humour, but when you're speaking to a recruitment team, keep it formal. Answers such as: "I want to be successful here because I am passionate about what the company does." will often go down well.

10. Don't miss out on an opportunity to impress

Every job interview offers the candidate a chance to sell themselves, so don't let that chance pass you by. You are your own PR person in that room, so be sure to say the right things at the right time, and never lose sight of the fact that the hiring managers and department heads are asking you questions in a bid to enable them to hear the right answers. Provide those answers yourself, and you could be well on the way to making your professional life fulfilling for you.

In all interview situations, positivity and a can-do attitude are key elements. You should act confident because if you feel nervous about your interview, you might come across as unprofessional. Remember a time when you felt successful and try to think back to how you acted during that time. Then, show confidence by acting calm and composed. Practice answers by asking yourself how you would respond if asked these questions. Then, practise those responses again. With a positive attitude and well-planned answers, you'll already be in a position of strength to achieve your own potential career success.

Kickstart Your Successful Job Search with Michael Page

After equipping yourself with the 10 tips for answering questions about your career aspirations and goals in an interview, are you prepared for a successful job hunt? At Michael Page, we offer a wide array of captivating job opportunities for you. Our job search tool simplifies the process of finding the perfect job for you, and you can even set up job alerts to stay informed about new openings. Moreover, our salary comparison tool and salary guide empower you to confidently plan your next career move by providing access to salary data across industries, giving you valuable insights into your desired position.

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How to answer "Where do you see yourself in 5 years?”

emilie.c — Tue, 10 Oct 2023 06:23:33 +0000

How to answer "Where do you see yourself in 5 years?” emilie.c

Hiring managers will ask many questions regarding your professional wants, objectives, and career path throughout job interviews in order to determine if your personality and technical skills are exactly what their companies need. An interview question that is often used is - “Where do you see yourself in 5 years?” You should never lie or exaggerate when an interviewer asks this interview question. Instead, you should be honest and realistic about your long-term career goals.

Your answer could have a significant impact on the success or failure of your job application. Here are some tips on how best to respond when you are asked about where you see yourself in five years.

1. Understand why the question is being asked and research sample answers along with other career advice

The question “Where do you see yourself in 5 years?” is asked because hiring managers use it to determine how much you want to work there. If your answer isn't in line with their requirements, they won't hire you because they might think you'll quit after a while. The question is linked to your long-term commitment to the business. Hiring managers often try to hire people who are ambitious but also have a lot of potential to grow and learn. So, searching for career advice will do wonders for you.

2. Expect the expected, not the unexpected!

“Where do you see yourself in 5 years? is one of the extremely common interview questions from hiring managers, one that can come up in recruitment processes for all types of jobs and across all sectors of the industry. Make sure you're ready for it. If you haven't prepared an answer in advance, then you probably haven't prepared properly for the interview in the first place. This may unintentionally raise doubts with the employer about how interested in the job offer you are. The answers given will vary from one person to another, but effective preparation is something all candidates should have in common.

3. Think about the classic answers you might want to give

There are many acceptable approaches to the question “Where do you see yourself in 5 years?” , so think about sample answers that reflect career goals, such as those along the lines of:

I want to be financially secure.
I want to be respected in my community
I want to be in a leadership role
I want to travel around the world in search of personal career goals
I want to achieve my future goals in the required time frame
I want to be happy in a career that's close to my ideal job

A hiring manager will want answers from job seekers that often relate to the job itself, as well as any additional training it may entail. Therefore, try to link one example answer above to the job description.

4. Think about your five-year plan in regard to your career goal

Dreaming about your future helps you have a better understanding of where you see yourself in 5 years. You should focus on your career goals and what you want to accomplish to get to a possible position or dream job in a five-year plan. Be prepared to explain how you have a genuine interest in working for this particular company. Do not talk too much about your last job (it is not the same company). Think about what you can bring to the table instead and how you define success in your career. Explain how you can make an impact. And, of course, don't lose sight of the fact that this is a job interview and that you're trying to sell yourself.

5. Show the hiring manager how high you can fly in your potential career path

Ambitious answers will help to show that you're determined, goal-oriented, and in possession of a career goal. Saying things like I want to be an expert in my field in five years, I want to learn new things every day, or I plan to advance my career as much as possible, all indicate that you have a fixed idea of your career destination and that your journey is an ambitious, yet achievable, one.

6. Use your answer to underline your suitability for the job role

It's vital for applicants to give answers that reveal they are perfect for that particular vacancy. A good answer can include the following:

I want to be a leader in my company.
I want to learn how to manage people.
I want to learn more about the company culture.

The more bespoke your answers are, the more you are subtly endorsing your own candidacy.

7. Always focus on what the interviewer wants to hear from every job interview question

Recruitment teams are essentially looking for the answers they want to hear, so try to put yourself into their shoes when you are asked an interview question. This holds true, too, when it comes down to the question of where you see yourself in 5 years. Researching companies before applying for jobs is essential. For example, you'll need to know the company's vision, mission, and values. You should also be ready to talk about why you're interested in the role, how you'd contribute to the team, and what you'd do well there. Making sure your long-term goals align with theirs can make a huge difference.

8. Keep your ambitions to the fore and think about how they can help with the type of job you're looking for

Recruiters won't want to hear you say that you see yourself in the same position and do the same things in 5 years from now. They are far more likely to be impressed by future goals that show professional development. The hiring process is often as much about recruiting someone who will be the perfect fit in the long-term future as it is about short-term goals. Saying you have no long-term career goals or you have no idea where your career is headed is likely to show that you could potentially be an uninspiring choice for the position. Ambition is a good thing, so make sure you express your career goals when you get the chance.

9. Avoid unnecessary humour when answering

Some recruitment teams like gentle humour, but many others don't. If you try to be funny with your responses, or you give a vague answer or two, you could come across as flippant and lacking in serious ambition. Do not say that in five years, you want to be running the whole company, for example, or that you'll be a Prime Ministerial candidate. Keep the answers friendly, engaging, and preferably lacking in unwanted glibness in your job interview.

10. Focus on a work-related response

As a general rule, it's not a good idea to mention too much about your personal ambitions in your answers. You might sound unprofessional if you say something like I'm planning to be the captain of my local golf club. Instead, talk about what you're doing now and how you plan to do it better next year. If you can link your response to goals that you've achieved in the past, like project management you have done, it'll subconsciously indicate to the hiring manager that you can do the same in the future.

"Where do you see yourself in five years" is a common interview question that can come your way. At first inspection, it can appear to be a less-than-serious interview question, but it should never be treated as such. Like all responses you give, it can help to build a picture of your suitability as a candidate for the position. So, it's a good idea to see the answer as one of the many building blocks you use to construct a robust case for your application. You can prepare an answer for this in advance, so make sure you give one of the strongest answers of all.

Begin your career journey with Michael Page and pave the way for your five-year plan

If you have a five-year plan to achieve, Michael Page can help you kickstart your career with our wide range of job opportunities. Whether you're interested in a particular industry or sector, we've got you covered. Our job search tool makes it easy to find the right job for you, and you can set up a job alert to get notified when new roles become available. But that's not all - we also offer a salary comparison tool and a salary guide that can help you plan your next move with confidence. With access to salary data across industries, and roles, and locations, you can get a better idea of what you can expect about your future career.

So why wait? Start your job search with Michael Page today and take advantage of our salary comparison tool to plan your next career move with confidence.

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How to prepare for an exit interview

Naren Sankar — Wed, 04 Oct 2023 08:53:00 +0000

How to prepare for an exit interview Naren Sankar

Reasons for leaving a job can encompass multiple factors and reasons: the company culture, changes to management or structure, changes to your role’s responsibilities and workload, team morale, reward and recognition, a complete career change, relocation, new position, better work/life balance – and everything in between.

Whatever the case may be, most companies that constantly work to improve their employee retention numbers will often host structured exit interviews for all employees who depart.

So what should you expect if you’ve put in your resignation letter and asked to attend an exit interview? How should you prepare and is there anything you absolutely should avoid mentioning? What type of exit interview questions will they ask? Here are top tips for how to prepare and conduct yourself in an exit interview to ensure the process benefits both you and your – soon to be ex – employer.

What is an exit interview?

An exit interview is a meeting between an employee who has resigned from their job and a representative from the company – usually a member of the Human Resources team will conduct exit interviews.

Exit interviews usually take place towards the end of an employee’s notice period, such as on their last day of employment. Most companies conduct exit interviews as standard practice to gain valuable insight.

From the company’s perspective, an exit interview is a chance to collect feedback and gain insight into the departing employees experience – both positive and negative. It often provides real and tangible examples of where the business is performing well and where improvement is needed, particularly if it is directly impacting staff turnover.

For employees, most exit interviews are an opportunity to raise relevant issues and concerns from their time working with the business, and expand on their reasons for leaving if they feel comfortable doing so. It’s also an occasion to share any positive moments, as many employees leave on good terms and have personal reasons for leaving, like for a new job or a more suitable work environment.

Common exit interview questions include

When conducting the exit interview process, it is common to ask a series of specific open ended questions to gain valuable insights from the departing employee. Here are some common exit interview questions:

Why did you decide to leave this job?
How would you describe the relationships with your (1) direct team and colleagues, (2) management and (3) the company overall?
Do you feel you were adequately trained and supported to effectively the duties of your role?
Do you feel that your current position responsibilities matched those of your job description?
What have been your favourite aspects of the role/company?
What areas of this company do you think can be improved?
Is there anything you would change about this job?
How can the company improve development opportunities or benefits?
Are there any company policies or procedures that you feel can be improved?
How would you describe the working conditions?

You might find it helpful to be prepared with answers to these common interview questions, along with constructive feedback.

Remember the purpose is improvement

Even if you’re leaving your company on bad terms, it pays to leave on a positive note and remember the purpose of the exit interview Q&A, discussion and information gained is to help improve the business and its operations, improve retention rates, reduce turnover and refine onboarding processes for new employees.

For example, you might be asked to talk about your relationship with your manager. If it was a poor relationship, you can say so but come prepared with answers and ways this could have been improved, such as better communication, more transparency, or more training and development.

Rather than use this interview as a time to complain, criticise or go on the attack, use it as an opportunity to point out flaws that could be improved but always make practical suggestions so that the company can actually understand what would have produced a more successful outcome.

For example, if you provide feedback and mention that yourself and your team or department did not get along with a certain manager, the business may already have knowledge about this issue and have tried to make changes.

Specifying that you felt that better project management experience and clear planning was lacking from the manager and therefore caused poor communication for example, the business can pinpoint the exact trouble spots from your answer and address it from there.

Why companies conduct exit interviews

Exit interviews serve as a crucial tool for companies to gain valuable insights into the reasons behind an employee's departure and to gather feedback on their experiences within the company. By conducting exit interviews, companies aim to identify patterns, trends, and potential areas of improvement in their policies, procedures, work environment, or management practices.

These interviews also provide an opportunity to assess employee satisfaction, gather suggestions for enhancing retention, and identify any issues that may be affecting overall employee morale. The exit interview data will be kept private. Ultimately, conducting exit interviews enables companies to make informed decisions and implement necessary changes to foster a positive work culture, enhance employee engagement, and reduce turnover in the long run.

Come prepared with positive honest feedback

Every job has its pros and cons, and an exit interview is a good time to point out all the positives of your role and constructive feedback to demonstrate your appreciation and genuine enjoyment for your job.

Whether it’s the autonomy, challenging tasks, your team and manager, networking and travel opportunities, company lunches, the great location, or excellent benefits package, it’s good to make note of these areas to ensure they continue for current employees and future employees. Offer suggestions or practical ideas if it feels appropriate to do so. It shows your interviewer you’re capable of seeing the attractive parts of the job, especially if you need to raise complaints or other valuable feedback.

Furthermore, weaving your appreciation and positive feedback into the exit interview means you leave on good terms – you never know if you’ll come back to work for the same company in years to come, or if the HR manager ends up as the hiring manager (maybe even your boss) for a future role.

Share any concerns but maintain a professional demeanour

Although an exit interview is your chance to provide feedback, professionalism is key to maintaining a good relationship with your soon-to-be former employer. In order to mention your concerns are professionally and calmly as possible, write down a list, review it and take it with you to the exit interview in order to stay on track.

It’s best not to throw certain people under the bus, as it never reflects well on the person who is complaining, since it sounds more like a personal issue rather than a company-wide one. Of course, more honest feedback is not always the best approach. For example, if you had a specific problem with a colleague in another team, you can make a more general statement about how you found that team to be highly negative or gossipy or that you never felt supported (or whatever the issue was).

Stay calm and clearly state your honest reasons for leaving and provide examples from your own experience if relevant. Be mindful of your body language by sitting up straight with your arms relaxed by your sides. But do so by focusing on company-level issues rather than personal dramas or lack of job satisfaction.

Bring your exit interview checklist

It’s likely your employer will have an interview exit checklist they need to cover with employees but there’s no reason you can’t bring one, too.

This will be highly useful if you know you have a number of main points to cover but are worried that you might forget to mention one, or that it might come across poorly if worded the wrong way.

Formulating your own checklist can help you prepare, stay focused and ensure you speak with confidence and make your point without causing offense if you were to mention it off the cuff. Preparing your own exit interview template will be valuable for any future exit interview process you may be involved in.

Don’t burn bridges in exit interviews

Even if you know you’ll never return to the same company, maintaining a good relationship with the company and former colleagues may open you up to future job opportunities or new positions elsewhere. It also ensures you’re likely to receive a great reference. Plus you could easily end up working with one or two of your old colleagues in a future job, who remember you in a positive light.

Throughout the entire exit interview procedure, it’s important to be honest about your departure from your workplace while staying professional, positive and purposeful. Exit interviews can provide valuable feedback and insights. Current and new employees may even benefit from your honest feedback, improving retention rates for the company.

Exit interviews involve conducting interviews with departing employees to gain insights into their reasons for leaving the company and gather feedback on their experiences within the company. It typically consists of a series of structured questions that aim to uncover patterns, identify areas for improvement, gain insight and assess overall employee satisfaction. By actively listening to employees' feedback and suggestions, companies can gain valuable insights to enhance retention strategies, improve policies and procedures, and foster a positive work culture.

The exit interview process serves as a valuable tool for companies to make informed decisions and implement necessary changes to optimise employee engagement. Being prepared with answers to the common interview questions, along with constructive feedback, will make the process more manageable for you and the company.

If you’re ready to move on from your current employer and would like help with the job search process, get in touch with an experienced Michael Page recruitment consultant today.

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How to send an engaging follow-up email after your interview

Naren Sankar — Mon, 28 Aug 2023 03:49:38 +0000

How to send an engaging follow-up email after your interview Naren Sankar

Embarking on a job search can be both exciting and challenging. As you navigate various opportunities, the interview process becomes crucial. After a job interview, it is only natural to want an update on the hiring process, particularly if you feel it went well.

It’s essential to consider the significance of follow-up messages, particularly follow-up emails. These emails serve as your chance to reiterate your interest in the role, provide any additional information, and leave a positive impression.

Crafting a well-thought-out email after an interview can showcase your professionalism and attention to detail, potentially tipping the scales in your favour during the decision-making process. However, there are several potential pitfalls to avoid when sending a follow-up email after the interview.

You could damage your chances of landing the job if you come across as pushy, sloppy or too informal. Here’s the right way to send an engaging follow-up email after your latest interview.

Related: Building your personal brand

Choose the right time to send a follow-up email

Leave time for the dust to settle. There’s a good chance your interviewer is speaking to other candidates, so there’s little to be gained from contacting them on the day. Wait a few days before sending that all-important follow-up.

Tone of voice

Regardless of the tone of your interview, keep your follow-up professional and courteous. This isn’t the time for humorous self-deprecation. Be clear about the purpose of your message. Presumably, you’re simply looking for an update on the recruitment process, so get to the point and don’t waste time and words on unnecessary small talk.

What to include in your follow-up email

It is essential to be disciplined when sending your follow-up email. Follow this guide for a simple, professional message that gives you the best chance of receiving a response.

Subject line

There is no need to spend hours deliberating over snappy interview subject lines. When composing a follow-up email after an interview, using an existing email thread is advisable if possible. This thread keeps the conversation organised and maintains a sense of continuity in your communication.

The most effective approach that is likely to get your message opened quickly is to respond to the most recent email between you and the interviewer or HR manager.

If this isn’t possible (e.g. if you’ve always communicated via a recruiter rather than directly with the interviewer), include your name, the date and time of the interview.

As a guide, follow this format:

Subject line: <Your full name> - Re: Interview on Tuesday at 4pm

Introduction

If you are on first-name terms with the person you’re contacting – you may have exchanged multiple emails and spoken face-to-face by this point, then it is acceptable to open your follow-up email using their first name. If not, or if unsure, stick with their title and surname (i.e. Mr. / Ms. Fernandez).

Body text

Keep it simple. Presumably, the main reason you’re emailing is for a progress update – the interviewer will know this before they’ve even opened your message. Be polite but direct:

Thank them for their time in the interview. Explain that you’re following up on your interview. Remember to be specific about the job, mentioning the job title and interview date. Restate your interest in the position and say you’re keen to hear about the next steps. Ask for a progress update, explaining any information they can provide would be greatly appreciated.

Signing off

Having made your point in the main body of your follow-up email, sign off by inviting your interviewer to ask any additional questions. Close with a simple “looking forward to hearing from you”, then a “thank you” followed by your full name.

Final checks

As obvious as it sounds, don’t forget to read over your follow-up email before sending it. Ensure it’s well-spaced, correctly punctuated, and free of typos. Running it through a spellchecker should help.

Use our follow-up email template

If in doubt, feel free to use the template below for your own follow-up email:

Subject line: <Your full name> – Re: Interview on Tuesday at 4pm

Hi <Mr/Ms interviewer’s surname/first name>,

Thank you for your time [yesterday/interview date]. It was great to speak to you about the <job title> role, and I’m convinced that the position is a perfect fit for this stage in my career.

I would like an update on the recruitment process, so any information you can give me about the next steps would be greatly appreciated. Also, please ask me any follow-up questions that may have come up since we last spoke.

Looking forward to hearing from you,

Related: How to write a winning resume

Alternatives to sending a follow-up email

Email may not be the best medium for following up, particularly if you haven’t communicated with the interviewer via email before. Depending on the job you’re applying for, some or all of these alternatives may be more appropriate:

An instant messaging platform (e.g. Google Hangouts, Skype, LinkedIn Messenger)
Phone call
WhatsApp

If you’ve been working with a recruiter on the job role, you can also reach out to them to follow up with the hiring manager.

After the job interview, sending an interview follow-up email is recommended to reiterate your enthusiasm for the position. Your follow-up message should express gratitude for the opportunity to interview, highlight your continued interest in the job, and address any specific points discussed during the interview.

It’s an opportunity to demonstrate your enthusiasm and understanding of the role while leaving a lasting impression on the interviewers.

Remember that the decision-making process is often influenced by the complete package you present, including your interview performance and post-interview interactions.

Looking for a great job opportunity? Browse our latest jobs, submit your CV, or get in touch with a Michael Page consultant to discuss roles in your field.

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13 questions to ask hiring managers during a job interview

Anonymous — Mon, 17 Jul 2023 09:16:42 +0000

13 questions to ask hiring managers during a job interview Anonymous (not verified)

When applying for a job, top candidates don’t just want to know whether they can get the job. They are interested in understanding the company’s plans and how they can contribute.

A job interview is a two-way process. Besides the interview preparation for the common job interview questions, candidates should use the hiring process to find out more about the role and company. You are at the job interview to learn about the company and whether you want to be a part of it as much as the interviewer is assessing you for the role.

You should engage in a meaningful conversation during a job interview, as that would allow you to demonstrate your alignment with the organisation and set yourself apart from other candidates.

To do that, asking questions during a job interview allows candidates to actively participate in the conversation, gather information, assess fit, and leave a positive impression on the hiring team.

It is important to note that you must not discuss salary during your job interview. Salary discussions are more appropriate during the later stages of the interview process, typically after you have received a job offer or when the employer initiates the salary negotiation conversation.

Bringing up salary too early in the interview can give the impression that you are primarily motivated by monetary factors rather than the opportunity itself. Waiting until you have a formal job offer allows you to leverage your accomplishments and qualifications to negotiate from a stronger position.

Questions to ask at the end of a job interview

The questions you ask will help provide valuable insights into the role you are applying for and the culture at the organisation. It’s not about asking as many questions as possible but rather asking thoughtful questions that demonstrate your understanding of the company and your fit within the role.

Choose key questions that are most important to you and focus on having a meaningful discussion around those topics. Ahead are our top questions to ask hiring managers during a job interview. These are categorised into categories, such as career growth, company culture, and work environment, to help you navigate and find questions most pertinent to your needs for the new position.

Questions about career growth

1. What does career progression look like for someone in this position?

By asking this question, you show your commitment to long-term engagement with the company and your desire for professional growth. Try to bring up some points in the job description to get a more specific answer from the hiring manager.

2. Are there opportunities available for training and career advancement?

This demonstrates your ambition to surpass expectations. It highlights your determination to excel in your prospective role and your eagerness to learn new things by taking online courses, for example. Companies are always looking to retain employees, so hiring managers will likely appreciate your self-improvement mindset.

3. What are the key factors for success in this role?

As an employee, you are an investment for your hiring manager. It is expected that you will bring value to the company. One way to achieve this is by surpassing performance indicators.

Asking about these indicators shows that you want to thrive in the position. For you, you get a clearer understanding of how the potential employer sees success and how you can succeed in the company in the long run.

4. What were some challenges faced by the previous person in this role?

This question provides you with clarity on expectations for the role. A direct and positive response with an explanation is a promising sign, while a hesitant reaction and vague explanations raise red flags.

Keep in mind that a job interview is an opportunity for you to evaluate the company as much as it is for the interviewer to assess you. Savvy candidates always seek to understand the role’s immediate challenges, as it helps determine their potential for success.

5. What qualities or skills were lacking in the previous person that you hope to see in the next candidate?

This question shows your ability to address potential issues proactively, and the answer can shed light on what caused the previous person to struggle or leave the position, providing insights into the path to your success.

It can also tell you about how the role may have evolved and the changes in the company. From here, you can highlight certain skills or experience you bring to the role and reassure the hiring manager that you are the right candidate for the position.

6. Can I expect any changes to my main responsibilities in this role within the next six months to a year?

You are conveying your curiosity about future possibilities and potential growth within the role. It demonstrates your eagerness to explore different aspects of the job that attract you and the skills required to remain valuable in the position.

7. What would a typical day or week look like if I were offered the position?

This question allows you to assess whether the role aligns with your skills, interests, and career goals. It helps you evaluate whether you would enjoy and excel in the responsibilities involved on a daily or weekly basis.

On top of that, understanding the typical day or week provides insights into the workplace, team dynamics, and the level of collaboration required in the role. Of course, you must have realistic expectations of what the job requires of you.

8. Do you want me to address any concerns or gaps in my resume?

When you ask about any potential concerns or missing information on your resume, it provides an excellent opportunity for you and the interviewer to address them directly. It demonstrates your receptiveness to constructive feedback and eagerness to improve, which are valuable qualities in a prospective employee.

This is a good practice even if you don’t secure the job, as it helps you identify areas for improvement for your next job interview, especially within a specific industry.

Questions about the company culture

9. What do you enjoy most about working here?

This question focuses on personal experiences and allows the hiring manager to share their positive experiences and aspects they appreciate about the company. It gives insights into the company’s strengths, values, and employee satisfaction. It also helps you understand the positive aspects of working in the current company and gauge if it aligns with your own preferences and career aspirations.

10. What distinguishes working at the current company from any other company you have worked for?

This question allows the hiring manager to highlight unique aspects of the company’s culture, work environment, and opportunities. It helps you assess whether the company’s values and atmosphere align with yours.

11. How does the company prioritise social events to ensure inclusivity for all employees?

By posing this question, you show interest in inclusivity, the company culture, and the company’s efforts to create an engaging and inclusive environment for everyone.

Questions about the work environment

12. How do you handle conflicts within the team?

This question shows your interest in understanding the company's approach to conflict resolution and teamwork dynamics. It provides insights into the hiring manager’s leadership skills and how the hiring manager fairly addresses a challenging situation.

13. Are there opportunities for flexible work arrangements combining remote work and office presence?

This question aims to understand the company's stance on flexible work arrangements, which allow employees to balance remote work and office presence based on their preferences or specific job requirements.

It helps you evaluate whether the company aligns with your preferred work style and needs and whether you can balance your work hours and personal life if offered the role.

Important tips on how to ask questions during job interviews

Besides knowing what questions to ask, candidates need to learn how to ask questions effectively during job interviews. Keep in mind to ask these job interview questions in a logical and professional manner. Whether you are meeting the hiring manager in person or are having a video interview, always maintain good eye contact and body language throughout the interview.

By mastering the art of asking questions, candidates can actively engage in the interview process, gather valuable information, demonstrate their qualifications, and leave a positive and lasting impression on the interviewer.

Be prepared

Take the time to research the company, its culture, values, and recent news or developments through the company website, social media pages and news publications. Review the job description and understand the role’s requirements and responsibilities. This preparation will help you ask relevant and informed questions.

Demonstrate active listening

Asking relevant and thoughtful questions shows that you have been actively engaged and listening attentively during the interview. It reflects your ability to process information and seek clarification or deeper insights.

Focus on the interviewer

Pay attention to the interviewer’s cues and responses throughout the interview. Tread carefully and tailor your questions to their interests and experiences to engage in a meaningful conversation. Building rapport and showing genuine interest can leave a positive impression.

Be specific and personalised

Frame your questions in a way that relates to your experiences and aspirations. Instead of asking generic questions, make them specific to the role you are applying for. For example, ask about the day-to-day tasks, key challenges, or growth opportunities within the position.

Build on the conversation

Refer to earlier parts of the interview and ask questions based on the information shared. This demonstrates active listening and shows the candidate's ability to connect different aspects of the discussion.

Show enthusiasm

Ask questions demonstrating your enthusiasm for the role and the company. Inquire about the company’s goals, exciting projects, or initiatives. This showcases your motivation and long-term commitment.

Ask open-ended questions

Avoid questions that can be answered with a simple “yes” or “no.” Instead, ask open-ended questions that encourage the interviewer to provide detailed responses. This allows for a more insightful and engaging conversation.

Be mindful of timing

Respect the interviewer’s time and be aware of the interview schedule. If there is limited time remaining, prioritise your most important questions. You can always follow up with additional questions if you receive a job offer or during subsequent interviews.

Remember, asking thoughtful and relevant questions during a job interview demonstrates your preparedness, engagement, and genuine interest in the role and company. It helps you gather valuable information to make an informed decision about the opportunity.

Are you ready to make your next career move? Get in touch with our recruiting experts now.

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‘Why are you suitable for this job?’ - Sample answers

lizjammal — Tue, 06 Jun 2023 03:17:11 +0000

‘Why are you suitable for this job?’ - Sample answers lizjammal

“Why are you suitable for this job?” is one of the most common interview questions out there. Expect to answer it (or something similar) in your next interview, whether you’re applying for an entry-level position, a senior role, or something in between.

It might seem like the sort of question you can answer off-the-cuff - after all, anyone can talk about themselves. But in reality, even if you’re the perfect candidate with a CV that’s tailor-made for the role, crafting the perfect response requires preparation to help you “sell yourself” effectively.

Fortunately, Michael Page is here to help. Here, we’ll be giving you our expert insight on answering this typical interview question, and providing some boilerplate examples to guide your own response.

Answering ‘Why are you suitable for this job?’ in a job interview

Before you even applied for the role in question, you likely asked yourself: ”Why am I suited for this job?”

Coming up with an answer isn’t about considering how you feel about the company or what you like about the culture. Instead, it’s about scrutinising the job specification and relating your strengths and weaknesses to the demands of the role.

Every job spec should spell out the necessary skills that successful candidates must possess. Some will also list extraordinary skills or unusual demands that would help an applicant stand out during the interview process, while others will detail the desired personality traits and characteristics of the ideal candidate.

The good news is that studying the job specification in detail won’t just help you demonstrate your suitability for the role; it should also prepare you to answer other common interview questions, like why you want the job and what interests you about it.

Use any of the following approaches as inspiration for your own answer.

Use the STAR interview response technique

The STAR technique is one of the most effective ways to plan your response to behaviour or competency-based interview questions. It involves breaking your answer down into four steps:

Situation: Outline the scenario you’re going to describe and when it happened.
Task: Set out what task you were performing and the goals you hoped to achieve.
Action: Explain the actions you took to deliver your desired objectives.
Result: Describe the outcome of your task and actions.

Not only does this approach ensure that you hit all your desired “talking points” when answering an interview question, but it also keeps your response specific and actionable. It’s harder to get sidetracked and give a vague, undirected answer when you’re sticking to a prescribed framework.

💡 Example answer

The job specification states that you’re looking for a candidate with excellent communication skills. In my current role, I led a project involving colleagues from three other teams, with the aim of streamlining a common workflow. I set up daily standups and weekly meetings to keep the team on track, and kept other stakeholders in the loop through bi-weekly reports. As a result, my team and all relevant decision-makers knew exactly what was going on throughout the project, which helped us get our recommendations signed off and implemented with minimal feedback.

Emphasise rare in-demand skills

Demonstrating your suitability for the job means persuading the interviewers that you possess all the necessary skills. However, some skills will naturally help you stand out more than others.

If the job specification highlights extraordinary or unusual skills, it’s in your best interest to focus on them in your response. Not only are these skills in high demand, but they are also unlikely to be possessed by every single candidate, which means they can be a clear point of difference between you and other applicants.

💡 Example answer

Under extraordinary skills, you say that the ideal candidate will be able to converse in Spanish. I’ve been taking Spanish classes for the last two years and feel comfortable speaking to native Spanish speakers in words or in writing.

Back up your words with evidence

It’s easy to tell interviewers that you have all the skills they’re looking for, but it’s a lot harder to back up your points with evidence. That’s why supporting your answer with real-world examples will help you demonstrate that you really are the perfect fit for the role.

💡 Example answer

My skill set matches all the requirements laid out in the job description. In particular, my ability to work to tight deadlines and manage my time effectively make me a good fit for the role. For example, in my current job I have to manage my own workload, taking briefs from colleagues in multiple departments and creating a priority order that keeps everyone satisfied. Having been in the job for 12 months, I have never missed a deadline.

Want to keep your options open? Submit your CV today to stay up-to-date with all the open roles in your industry.

Michael Page

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Aptitude tests: What to expect in an interview process

lizjammal — Fri, 05 May 2023 06:02:23 +0000

Aptitude tests: What to expect in an interview process lizjammal

In the world of work today, organisations typically run multiple interview stages to make sure that the candidate they hire is the perfect person for the role. One of these stages may be an aptitude test.

Here’s everything you need to know if you get asked to take part in an aptitude test for an upcoming job tole.

What is an aptitude test?

An aptitude test is a way for employers to assess a candidate’s abilities through a variety of different testing formats. Aptitude tests will test your ability to perform tasks and react to situations at work.

This includes:

problem-solving
prioritisation
numerical skills, amongst other things.

The psychometric tests are multiple-choice and there is only ever one correct answer, your score is then marked and your level is compared against other candidates who have taken the same test as you.

Why and how do you take an aptitude test?

Aptitude tests are a great way for a hiring manager to gauge a candidate’s suitability to a role. They are a tool used to see how candidates might deal with the challenges of the role they are interviewing for.

Aptitude tests are usually done via an online platform, however, businesses may invite you into the office to take these tests too. This depends on their recruitment processes.

There are free tests online that you can take to gauge what sort of questions to expect when taking an aptitude test.

Types of aptitude tests

There are a number of aptitude tests that a business can administer to candidates.

Diagrammatic Reasoning – Tests your ability of logical reasoning, using diagrams and flowcharts.
Numerical Reasoning – Tests your mathematical ability through percentages, averages and the like.
Verbal Reasoning – Assesses you on your ability to assess verbal logic.
Inductive Reasoning – Tests your ability to see patterns and analyse data, in a pressurised environment.
Situational Judgement – Tests your problem-solving ability.
Logical Reasoning – Tests your ability to recognise patterns, sequences or relationships between shapes and imagery.
Abstract Reasoning – These are similar to IQ tests and assess general knowledge, and ability to utilise your knowledge in new situations.

Aptitude test questions

The questions that you will be asked in an aptitude test will vary based on the type of role you are applying for. They may ask you to identify a missing number, shape or image at the end of a series, or they might give you a written scenario that you will answer questions from. Verbal aptitude tests are formatted with ‘true’, ‘false’ and ‘can’t say’ as the answers.

Whether the questions are mathematical or problem-solving based, they are designed to test your ability to process information quickly. This can be useful for hiring managers who are looking for data analysts across all levels.

Preparing for an aptitude test

The best advice we can give you if you know that you will be required to take an aptitude test is to practice beforehand. Ask your recruitment consultant or the organisation you are interviewing for what type of aptitude test it is you will be taking, then practice these online.

It is never certain what questions you will be asked throughout the testing process, however, if you become familiar with the types of questions you will be presented with alongside the time constraints, we believe you will be best prepared to ace your aptitude test and land your dream job.

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'What interests you about this role?' Best answer examples

lizjammal — Tue, 04 Apr 2023 07:44:40 +0000

'What interests you about this role?' Best answer examples lizjammal

You have probably heard the common interview question, 'What interests you about this role' during a job interview before. When a hiring manager or interviewer asks this, it can be tricky to know how to avoid generic answers but instead tailor a response that best showcases your unique skills as a candidate.

Being prepared is a huge part of interview and job search success, even if you are the perfect candidate on paper and have a perfectly built CV and cover letter. If you're not prepared for your interview or don't know the best way to sell yourself to a prospective employer or hiring manager then you are going to be out of luck.

With that in mind, we're sharing our expert advice on how to answer this common interview question like a pro, with some great answer examples that you can use in your next interview.

Answering ‘What interests you about this role’ in a job interview

There are a lot of ways you can approach answering this open-ended question. If answered correctly, it's a good tool that will enable the hiring manager to learn more information about you, gauge your level of interest, your understanding of the role itself, and check that your values align with the company's.

There are three key ways you can potentially answer this question and that's by either focusing on yourself, the company, or the role itself. You can either focus on one of these approaches or a mix of any of them to answer what interests you.

Use any of these examples below for a well thought out response to this common interview question, or use them as a template to build out your own answer:

Focus on yourself

With this approach, you will focus on your fit for the role, your own goals and how your experiences make you the perfect candidate for the job. This is looking beyond the job title, and looking more about how you're the best fit for the business.

Let’s look at a couple of key things you could highlight with this approach:

Culture - talk about how you will be a great cultural fit for the business and how you can see yourself working well with potential co-workers. If there is a certain element of the culture that's already been discussed with the hiring manager during the interview that interested you, highlight this and discuss how that helped you come to your decision to carry on with the hiring process.
Progression - a lot of prospective employers want to see that you are interested in moving forwards through the company and that you don't see this role as just a quick career stop. Make it apparent that if you are successful in this interview, you will be part of the company long-term. Highlight how you see yourself progressing to show you have a better understanding of the company and its potential. This will ensure you stand out from other applicants.

💡 Top tip: Matching the job description with your own personal career goals shows that you have taken the time to think about whether this role is a good fit for you, your personal brand, and that you're not just answering interview questions without any thought.

Example answer:

There are a lot of elements that interest me about this role from the job description, but one of the key elements that really appealed to me is that I feel I would be a great fit within the company culture. I want to work in a progressive team and the collaborative of this company is something that interested me in this job. Looking over the company website, and from our previous discussions, I believe this role would also give me the ability to progress in my career and develop my skills in a lot of different areas such as ‘X, Y, Z’.

Focus on the company

It is important to have a vested interest in the particular company you are applying to that are specific to that organisation. Saying 'I need to pay my bills' is not a viable reason for applying for a job and shows you are only interested in the pay and not the company or the role itself.

When focusing on the company in your answer to 'What interests you about this role', there are a few things to mention:

History - a popular angle when answering this question is to highlight your interest in the company due to its reputation, history or innovation within the industry. This shows you are involved in the company’s growth, understand its current position and want to be part of that journey.
Problem-solving - this requires some research but can be a very good answer if approached in the right way. This is where you will highlight an issue within the business that you could help solve, or perhaps a trend that you foresee coming that the company has not addressed. This also shows that you want to help the company achieve success and are aligned with its mission and goals.

Example answer:

One of the big factors that attracted me to this role is the company itself, I have loved your recent innovations and the development of ‘X’. Historically, the company has proven time and time again to be a market leader and that would be a great environment for me to develop in. Looking at your previous projects, have you ever considered the implementation of ‘Y and Z’ to further increase profits and increase engagement? I think this would be great for a business like yours.

Focus on the role

In this answer, you want to focus on the job listing or the role specifically. Drill down into the job description and the role and how this particular position suits both your needs and the needs of the hiring manager.

Experience - pick out areas of the job description that match up with your experience and showcase how your previous experience will be invaluable in this role. As much confidence in your own ability to get the job done, the better. Having some previous examples written down or memorised can help prove you are organised and interested in this job.
Opportunities - focus on how the role will provide you with the ability to further develop your career and specialise within your industry. At the end of this answer, you could also ask what kind of support they give or training opportunities do they offer. You have a unique skillset, but you also want to showcase your thirst to develop and grow within this particular company.

Example answer:

This job suits me and my experience as I have been looking for the opportunity to get involved in ‘X and Y’ which directly links to my previous roles where I had extended experience dealing with ‘Y and Z’. I feel there would be a lot of opportunities for me to grow in my role and further my knowledge in ‘X’ and progress my career.

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Explaining the reason for leaving your current job

lizjammal — Mon, 03 Apr 2023 23:37:52 +0000

Explaining the reason for leaving your current job lizjammal

The question, “Why do you want to leave your current job?" is one of the most common interview questions, yet it often leaves candidates stumped. While it may seem like an opportunity to be dismissive about your current employer, this is highly unlikely to paint you in a good light.

Planning a persuasive, positive response can go a long way to highlighting your suitability for the new role.

What does the interviewer want to find out?

As with many interview questions, it can be helpful to consider what the interviewer really wants to learn when asking why you want to leave your current job. To put it another way, they could be asking: "Why are you looking for a new role?" In this context, it has much more to do with the positives afforded by a new job, rather than any negativity you may feel about your current position.

Why it's important to avoid negativity

Just because your interviewer wants to get to know you, that doesn't mean they're your friend. Remember that you're not venting in the pub after a hard day in the office, you're trying to impress a hiring manager. Launching into a tirade about grievances with your boss or employer – broken promises, slights against your ability, lack of respect – will only paint you as someone who likes to complain. Who's to say you won't be the same at another company?

Examples of positive reasons for leaving a job

Fortunately, there are plenty of reasons for leaving a job that can be explained in a manner that paints you in a positive light. Consider the following:

I want to learn more
I feel like I'm ready to take on more responsibility
I believe I've progressed as far as I can in my current role
I need a change of environment to motivate me
I want to develop a new skill that isn't required in my current job
I don't feel like my current role is challenging me anymore

It's sensible to prepare a couple of answers to this question because people often leave jobs due to a combination of factors. Your interviewer may ask for additional reasons.

Want to secure more interviews for exciting new roles in your sector? Check out all the live roles on the Michael Page website today.

How to structure your answer

Answering this question gives you the opportunity to show off how much you know about your potential new employer and demonstrate your enthusiasm for the position. Give your reason for leaving, then explain how this makes the new job particularly appealing.

For example:

My biggest reason for leaving is that I'm ready to take on more responsibility. I want to manage a team, but there are no leadership positions available at my current employer. I enjoy delivering training sessions and upskilling junior employees. It's something I do a lot in my current role, and I've received lots of positive feedback, but I could do this even more effectively if I had my own team. I know you're looking for someone to lead a small team of graduates and I'm really excited about the prospect of helping them to develop.

A similar question you may need to answer in your upcoming interview might be 'Why do you want this job?'.

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How to answer ‘Why do you want this job?’ in an interview (with examples)

lizjammal — Fri, 31 Mar 2023 00:09:10 +0000

How to answer ‘Why do you want this job?’ in an interview (with examples) lizjammal

One of the most common but deceptively tricky interview questions is: “Why do you want this job?” It may sound simple, but many candidates struggle to deliver a clear, confident answer. A great response shows you’re not just interested in the role – you’re the right fit for the company.

In general, a compelling answer that gets you noticed when answering 'Why do you want this job?' requires you to know about:

The company's background, and why the role appeals to you.
The company's mission, vision and values
The job description in detail
What you can contribute to the company

Your answer should also:

Demonstrate your enthusiasm with context
Highlight your value proposition

You must also avoid saying:

"I just need a job."
"This role pays more."
"This role is good for my career goal."
"I'm qualified for this role."
"My previous work is toxic."

What interviewers want to hear

When interviewers ask, “Why do you want this job?”, they’re looking for a few key points. Your response should show you have done your research and can bring value to the team.

1. How much you know about the company

Hiring managers want to see that you’ve done your homework. Demonstrating familiarity with the company’s values and goals shows you are genuinely interested in joining the team – not just getting any job. For example:

I admire how your company champions sustainability and innovation across your product lines.

2. How the role fits your career plan

Your answer should demonstrate a commitment to growing with the company, rather than merely using it as a stepping stone. Highlight how this role aligns with your long-term goals and builds on your experience.

Tip: Connect your long-term career aspirations to the company’s growth, showing that your professional development benefits the organisation.

3. How you bring value to the role

Hiring managers want to know how you can contribute – not just what you hope to gain. Share specific examples of past successes and explain how you’re eager to achieve similar results for their company. For example:

I believe my background in digital marketing can help expand your online reach and drive conversion in key markets.

4. Why the company appeals to you

When it comes to two equally qualified candidates, employers often choose the ones that have answered interview questions in a way that demonstrates stronger alignment with their values and vision.

Expressing what excites you about being part of their team helps reinforce that you are not just the right fit for the role but also the company.

Ultimately, a good answer to ‘Why do you want this job?’ should focus on how you will bring value to the team and help drive the company’s success. Focus on how you will benefit the company, rather than the other way around, to leave a positive impression on your potential employer.

How to prepare your answer

Interview preparation is key to landing any job. To master commonly asked questions like this, follow these steps.

Understand the company's mission and core values

Before the interview, acquire as much information as possible about the company, including its background, the company’s mission, track record, and team structure.

Consider if their culture and goals align with your personal values and career aspirations. When you explain what aspects of the company appeal to you, you show that you are a strong cultural fit.

Demonstrate a strong understanding of the job description

A great answer is personalised to the job specifications. Your response should connect your skills and experience to the specific requirements of the role.

Even if you lack direct industry experience, focus on your transferable skills. Discuss specific examples of how past projects or achievements can help the company achieve its goals.

Focus on what you can contribute

Reflect on what initially drew you to the role. What specifically excited you about the job description, and what made you feel you could be an asset to the team? Use this as a starting point to frame your response.

Good example answers

Here are some sample answers to help you craft a response that demonstrates both enthusiasm and value.

Showcase genuine enthusiasm with context

Sample answer 1

I’m excited about this role because your company’s approach to tackling industry challenges aligns perfectly with my passion for [relevant field]. After exploring your innovative projects on the company’s website, I believe this job role offers the kind of innovative environment where I can contribute effectively while expanding my expertise in [specific area].

Sample answer 2

What initially drew me to this job was your company’s commitment to [specific value or achievement]. As someone who has dedicated my career to [related area of work], I see this role as an exceptional opportunity to contribute to meaningful work that aligns with your mission.

Showcase your strategic value proposition

Sample answer 3:

My experience developing [specific skill/project] has prepared me to address the challenges outlined in your job description. I am equipped to help your team with [specific challenge or goal], having achieved [measurable result] in my previous role using [relevant skill].

Sample answer 4:

This position represents an ideal intersection of my problem-solving skills, technical abilities in [specific technical skill], and my experience with [complementary skill]. For example, at [previous company], I applied these combined skills to [specific achievement with metrics], and I see similar opportunities to drive results for your team.

Sample answer 5:

Throughout my career, I’ve developed expertise in [specific area relevant to role]. After learning about your company’s goals to [mention specific company initiative], I recognised that my background in [relevant experience] could bring immediate value while allowing me to pursue work I find deeply fulfilling.

Tip: Match your specific skills to the job requirements. This positions you as a well-researched and confident candidate. Keep your response concise, as you’ll have plenty of opportunities to elaborate on your experience throughout the interview.

Common mistakes to avoid

Avoid answers that focus solely on your needs, or sound negative:

Response to avoid #1: “I just really need a job.”

This answer focuses on your circumstances rather than what you can offer the company. While everyone needs employment, hiring managers look for candidates who demonstrate specific interest in their role and organisation.

This answer suggests a lack of enthusiasm for the role and indicates a potential for quick departure. Instead, focus on why this particular position at this company appeals to your professional goals.

Response to avoid #2: “The pay increase appealed massively.”

While compensation is a factor, citing it as your primary motivation suggests limited professional interest in the role itself. A more effective response balances the acknowledgement of competitive pay with specific aspects of the position that align with your professional interests.

Meanwhile, get accurate salary insights by role and industry with our latest Salary Guide.

Response to avoid 3: “I feel like this will be a good step towards my next career goal.”

This response signals to hiring managers that you view their position merely as a stepping stone. Instead of positioning the role as a temporary stop, frame your answer in terms of how your long-term development will benefit the organisation.

Response to avoid 4: “Because I'm qualified.”

This response fails to differentiate you from other candidates, as meeting basic qualifications is the minimum threshold for consideration. Instead of stating the obvious, articulate the unique value you bring beyond the minimum requirements.

Response to avoid 5: “I’m trying to escape a toxic workplace.”

This response raises immediate concerns about your professional judgment and discretion. Avoid criticising a past employer, as it may cause interviewers to wonder how you might discuss their company in the future.

Key takeaways when answering ‘Why do you want this job?’

Approaching the ‘Why do you want this job?’ question with confidence and a well-prepared, articulate answer can significantly impact your interview performance.

By focusing on your strengths, demonstrating your knowledge of the company, and avoiding the pitfalls discussed, you can position yourself as a top candidate and significantly improve your chances of landing the job.

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How to prepare for a job interview

Naren Sankar — Fri, 20 Jan 2023 04:21:59 +0000

How to prepare for a job interview Naren Sankar

The peculiar thing about job interviews is you already know to some degree what you will be asked during the job interview. With that said, it is paramount that you prepare ahead of any job interview and practise your answers.

Your hiring manager may ask you similar questions in different ways, but the essence of these questions is the same and you can tweak your answers accordingly.

Job interview preparation is essential for making a great impression and increasing your chances of landing a job.

By researching the company, practising your answers to common interview questions, and bringing the right items to the interview, you can show that you’re prepared, engaged, and ready to take on the role. With the right preparation and mindset, you can impress the interviewer and secure the job you want.

No matter what type of interview you are doing – in person, over the phone or a video call, whether you have changed career paths or this is your first job, here are some ways to get you interview-ready.

1. Always do your research

Researching the company you are interviewing with is crucial to learn about its culture, values, and background. Read up on any recent news about the company.

Find out what their current and previous employees say about them on platforms like LinkedIn and Glassdoor. It is important to learn all you can about the products or services that the company produces or promotes.

Before your interview, take some time to prepare thoughtful questions. A modern company likely has social media accounts and blogs where they discuss their company culture and industry. By reading these, you can gain a better understanding of the messages that are important to them. This will help you ask more informed questions during the interview.

Demonstrate to the interviewer what you understand the business, and explain how you would fit in and add value to it.

2. Pay close attention to the job description

A job description (JD) provides information about the skills and experience required for a particular role. By reading the JD, you can get a sense of the candidate profile that the particular company is looking to hire and the specific qualifications they are looking for.

Is there a course that you can pick up online to align yourself with the JD? For instance, if it says that the ideal candidate should have a basic understanding of digital marketing, you can take introductory online courses about digital marketing on online platforms like Harvard Business School Online, LinkedIn Learning, and Coursera.

Aside from understanding the role, you can also learn a lot about the company by reading the job description. The tone and writing style can give you a sense of the company culture, especially when it is written in an informal way.

Does it use gender-coded words? Does it discriminate against certain groups of people? For instance, it may describe the work environment as “young and energetic”; that could indicate that the workforce is young.

Additionally, the JD may include an Equal Employment Opportunity (EEO) statement that indicates a company’s commitment to diversity and inclusion.

3. Practise with common job interview questions

These are plenty of examples of common job interview questions for you to think about in advance. They can include the likes of, “Why you might be interested in this role?”, and “What drives you to succeed?”.

Practise these questions before the job interview day and be ready for the occasional, unexpected curve ball. A common interview question is, “tell me about yourself” where the interviewer is not looking for your life story but rather an answer about your work experience.

It is important to note that it is not just about your answer but how you answer questions. Sometimes, interviewers would ask you challenging, behavioural questions like asking you to provide an example of how you handled conflict in your past capacity, or to share a time where you disagreed with your previous supervisor.

Your answers to these types of questions will reveal your thought process and who you are as a person, colleague and manager.

4. Pay attention to your communication skills

The way you communicate with the hiring manager or human resources manager can affect the outcome of your job interview.

Typically, employers look for things like a warm smile, a firm handshake, good posture, and strong eye contact.

However, it is crucial to note that these may not apply if you have certain disabilities or developmental conditions. For instance, individuals with autism spectrum disorder generally avoid making eye contact. In that situation, you should inform the interviewer of your condition and not force yourself to do something you are uncomfortable with.

Do not be too casual in the way you speak, even if you feel very comfortable with the interviewers. Stay professional. However, it does not mean you cannot crack a joke where appropriate. Your emotional intelligence comes into play here: how you carry yourself, how you speak and respond under stress will give the interviewers an idea of how you will fit into their team.

When you answer a question, take a moment to process the question before answering it. This shows that you are considering and thinking through your answer instead of saying the first thing that comes to your mind.

Sometimes, you might get into a second interview where you would meet your future colleagues. Stick to the same guidelines – stay humble, especially when sharing about your previous roles or successes, and answer their questions to the best of your abilities.

5. Dress to help, not harm, your chances

When it comes to dressing for a job interview, it’s important to plan ahead and make sure your outfit is ready well in advance.

No matter the industry you are interviewing for, whether it is a professional office setting, in a retail store, or in the customer service industry, it is crucial to dress appropriately. This means being neat, tidy, and well-groomed, as well as wearing clothes that are professional and appropriate for the company you’re interviewing with.

You should also avoid eating anything that could potentially stain your outfit, such as curry, sambal chilli or other messy foods. Hiring managers are not looking for the best-dressed candidate, just someone who dresses neatly and appropriately.

You want to look polished and put-together, so be sure to iron or steam your clothes to ensure your clothes are not wrinkled.

6. Essential items to bring on interview day

When you are preparing for a job interview, it is important to make sure you have everything you need to make a good impression and show that you’re prepared. While you may be focused on preparing for the interview itself, taking the time to gather a few key items can help you feel more confident.

First and foremost, you’ll want to bring copies of your resume. You should also bring a notepad and pen to take notes during the interview, as well as any examples of your work, such as a portfolio or writing samples, if applicable.

Before the interview, be sure to research the company and come up with a few questions to ask the interviewer or hiring managers. This will show that you’re interested in the role and the company, and it can also help you learn more about the position and what it’s like to work there. You can write these questions in your notebook.

Finally, don't forget to bring your identification, such as a driver’s license or passport. This is important for verifying your identity and ensuring that you are eligible to work in the country.

By bringing these items with you to the interview, you’ll be well-prepared and ready to make a great impression.

7. Asking the right questions, at the right time

Employers want to hire people who are willing to work hard, take the initiative, and are not job hoppers. To show that you are the right fit for the team, it’s important to do your homework before the interview.

This means researching the company, learning about the role, and coming up with thoughtful questions to ask the interviewer. By showing that you're engaged and interested in the position, you can impress the employer and improve your chances of getting the job.

Interviews should be an opportunity to learn more about the job, and the company to help define your own personal career goals. You should also use this opportunity to clarify any queries you have about the role. Here are some questions you could ask:

What are the day-to-day responsibilities of the role?
What are the biggest challenges that I might face in this position?
What are some key milestones the person hired will need to accomplish in the first three to six months?
What’s the performance review process like here? How often would I be formally reviewed?
What metrics or goals will my performance be evaluated against?
What are the career path prospects for the role?

8. Practise the anecdotes you plan to tell

In many job interviews, you’ll be asked to provide examples of your previous professional successes and failures.

To prepare for these questions, practise the anecdotes you plan to tell. This can help you feel more confident and comfortable when answering these questions, and it can also help you refine your responses to make them more engaging and effective.

You may be asked about a variety of different topics, such as times when your quick thinking saved the day, instances when you had to work independently or as part of a team, what your previous employer liked about you, and your biggest weakness.

By practicing these anecdotes in advance, you can be ready to answer these questions in a clear, concise, and engaging way. And if you're feeling really confident, you can even try practicing with a friend or partner to simulate a real job interview and get even more practise.

9. Find out about the interviewers

Before the actual job interview, try to obtain the names of the people you will be meeting with because job interviews are a two-way street. Research each of them individually. Find out what they do at the company.

Most of the time, you may not be able to use this information during the job interview process. However, learning about the hiring manager can help to put a face and personality to the interviewer, and that can make you feel less anxious before the job interview.

Show interest in them and their roles in the company. Ask your interviewer about your co-workers and the existing team if you were to join the company. This is important as there is probably going to be teamwork in your new role.

In many cases, success at a job interview for your dream job is achieved relatively quickly. When the job interview is brought to a close, you may already have a feeling about how it went. Remain positive at this stage and be sure to ask about the next stage in the hiring process.

Be sure to let the hiring managers know that you enjoyed the job interview, that you are still keen on potentially getting the job offer and you hope for a positive outcome. Thank them for their time, and then, prepare for your next job interview if you have one using the same approach.

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How to succeed at a panel interview

Simone Wu — Tue, 30 Aug 2022 15:47:41 +0000

How to succeed at a panel interview Simone Wu

A panel interview is a hiring process where you talk to multiple interviewers. Each interviewer asks you different questions, and the process usually lasts longer than a regular, one-on-one interview.

Those asking the questions could be professional recruiters or employees from different departments within the organisation. Candidates can expect to undergo an intensive interview process with this interview format. There are several steps, however, that you can take to improve your chances of success.

Many candidates find this interview format particularly intimidating, but with the tips below, group interviews can be a great way to show off your best skills.

1. Note who you are talking to

If you know who will be interviewing you, be sure to do your research on them before your interview. Know their names and job titles. Study key details such as their achievements and important initiatives within the company.

Panels often consist of individuals who will work with you in separate but connected processes, so make sure you enable them to envisage what it will be like to work with you in the future. Use follow-up questions to highlight your understanding.

During the entire panel interview, address each panel member by name to show you are invested in the hiring process. However, you may not always know who will interview you on the panel.

And in many instances, you may not even know you would be facing a panel of interviewers. If that is the case for you, fret not. Maintain eye contact and stay confident.

2. Bring materials for everyone

Ensure you have plenty of business cards and copies of your resumes available. Bring extra copies! Be prepared for any questions or comments from the panel members.

You may be asked to supply samples of your work during the panel interview process. Remember that this is your chance to shine, so do not succumb to the temptation of false modesty. Be prepared for follow-up questions too.

3. Engage everyone on the interview panel

Build rapport with multiple interviewers as well as you can. During a panel interview, talk with each panel member individually, as there will not be just one hiring manager to impress.

When talking with only one panel member, look at them while speaking. Also, when answering general questions, pay close attention to how much time you spend talking about yourself.

4. Turn the job interview into a conversation

Turn the panel interview into a conversation by referring to previous interview questions. Pay attention to non-verbal clues and face all the panel members when speaking.

It is a good idea to adapt your attitude as a job candidate as you go along, and if possible, combine the art of friendly conversation with just the right amount of professionalism. Watch your body language carefully and you will stand out from multiple candidates.

5. Get ready for plenty of questions

Panel interviews are fast-paced and tend to include more questions. Prepare for a panel interview format by having several answers to any question that might be asked. Have examples ready for when an interviewer asks a more detailed question.

Practising beforehand will help you prepare for just about everything that comes your way. There is no specific common interview question to practice for - there are lots. Be as ready as you can for all of them.

6. Always ask questions

Having questions to ask will show that you have done your homework and, crucially, that you are very interested in the role.

There are plenty of questions that could do this for you, such as those relating to the company culture and how you might be able to progress along a successful and rewarding career path. The more you showcase yourself in a panel job interview, the higher your chances of landing your dream job.

7. Show that you are a team player

Panel-based job interviews are often used to evaluate candidates' abilities to work well with others. They represent a golden opportunity for you to showcase your team player credentials.

Give examples of past accomplishments, and if the panel is from a cross-section of departments such as sales, human resources, and production, try to make those examples as sector-specific as possible. Remember, you are trying to sell yourself at every moment of the process.

8. Prepare, prepare, prepare for panel interviews

Prepare by reviewing the job posting, preparing answers to common interview questions, and practising answers for career-specific questions. Be prepared to discuss your significant accomplishments and explain every job on your resume.

Successful interviews are often built primarily on rapport. Bear in mind that when the interview is over, all the panel members could decide on your future by vote. Therefore, include everyone equally in your questions and answers.

9. Don't get the interviewers mixed up

It is easy to lose concentration at crucial moments when the pressure is on, so do all you can to remain unflustered. If the interviewers' business cards were given to you at introductions, arrange them in front of you in the order the panel members are sitting. If you cannot do that or are not offered their cards, jot down their names and positions in the order they are seated.

10. Become the sought-after candidate

When applying for jobs, it's important to make sure that you demonstrate your competencies. You need to showcase your skills as well as your ability to work within a team.

Use stories from your past experiences to prove your expertise. Before the interview, ask yourself exactly what type of person they are looking for. Then, in short, become that person. Remember, communication skills are always as important, if not more so than technical skills. This is especially true in group dynamics.

If you've managed to get through to the panel interview stage, you are already a credible candidate, but you will be up against other job candidates with a similar standing.

Positivity will be key to your quest; many will see this process as a somewhat brutal experience, but if you can face it with positivity and are seen to do just that, you could be a step ahead of the rest already.

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5 ways to handle interview nerves

Anonymous — Fri, 26 Mar 2021 03:35:46 +0000

5 ways to handle interview nerves Anonymous (not verified)

If you're feeling nervous in the lead up to a job interview, rest assured you are not alone. Most people experience a degree of nervousness before and during a job interview. Nerves are a natural response to an important event, and simply indicate that you care about getting it right.

Being too nervous can hold you back, though, so it’s important to know how to relax. Follow these tips to ace your interview:

1. Visualise success

Top performers in all walks of life use visualisation techniques to overcome nervousness. Visualisation simply involves running through the interview in your mind ahead of the event. Picture yourself entering the room feeling calm and in control.

Visualise yourself standing tall, smiling and shaking hands with ease. Imagine answering questions with confidence and poise, building a good rapport with the interviewers and leaving the room feeling happy with your performance.

Focusing on the best-case scenario will help you keep your composure in the lead-up to the interview. Your positivity and confidence will show during the interview, and the employer will probably mirror your positive energy. If you are confident that you deserve the job, they may just feel the same.

2. Practise your responses

Interview nerves are often caused by a fear of the unknown, or concern that you are going to freeze or say the wrong thing. To avoid getting flustered, rehearse answers to common interview questions. This will help you to feel more comfortable and confident in your ability to provide coherent, succinct responses on the day.

You may also be thrown an unexpected question. Try practicing your answers out loud with a friend to get feedback on your delivery. If you can't get a friend to help, consider recording yourself answering hypothetical questions, then play it back to hear how you sound. If you use a video recorder, watch for nervous body language and try to be mindful of any fidgeting that could reveal your nervousness.

3. Be prepared

If you don't prepare yourself for the interview, nerves can really take over. Taking the time to prepare for your interview will help you stay relaxed, and the interviewer will be able to tell you've put some time and effort in before turning up.

Confirm the name and contact number of your interviewer, the time you should arrive and what you plan to wear. Ensure you have all relevant documents on hand, including your CV and examples of past work. Give yourself plenty of travel time in case you get delayed – being late could lose you the job before you've even begun. Being on time will also give you the opportunity to compose yourself prior to the interview.

4. Take your time

Taking your time is something you associate with being relaxed. Give yourself ample time to answer the questions as they come. When feeling nervous at an interview, you may be tempted to rush your responses. This will often cause you to miss the point of the question and leave the interviewer struggling to keep up as you hurry through your answer.

Avoid stumbling over your sentences by taking a few seconds to consider what it is you’re being asked. Breathe deeply, then focus on articulating your answer slowly and clearly. If you forget what the question was, avoid giving an answer that you hope might be correct. Instead, keep calm and ask the interviewer if they feel you have covered their key points. Don’t forget that you can ask questions too.

5. Think positively

Mindset is a powerful thing. Changing the way you think about an interview can have a huge impact on the amount of pressure you feel. A positive mindset will be evident to your potential employer. Be sure to smile and reflect your positivity through your body language as well. Rather than thinking that you’re being judged, try viewing the interview as an exciting challenge to overcome.

Remind yourself of past successes and concentrate on the strengths you could bring to the role. Avoid putting expectations on yourself to give perfect answers, or thinking about things over which you have no control, such as the competition. Instead, focus your energy on simply giving the best interview you can.

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9 things recruiters look for in a resume

Anonymous — Tue, 02 Mar 2021 01:43:16 +0000

9 things recruiters look for in a resume Anonymous (not verified)

If you're to stand any chance of progressing to the interview stage, your resume needs to hook the reader within seconds. Recruiters and hiring managers can literally receive hundreds of applications for a single role, and sometimes only have time to scan resumes before deciding whether to progress candidates to an interview.

In order to make an immediate impact, your resume will need to communicate the following information in the most succinct (yet readable) form.

1. Roles and responsibilities

You’ll need to tailor your resume to each particular job that you apply for, so it’s vital that the job titles and the responsibilities you include are relevant (if not a direct match) for the job offered. Although you need to clarify your previous roles, it’s important that your resume offers more than just a list of your responsibilities.

2. Experience

Your resume will be scanned for the right kind of experience. Ensure your experience – whether six months in one role or four years in another – comes across as consistent and relevant to the job you’re applying for. Be clear where you added value and your exact contribution to any high-profile project.

3. Skills

Ensure you include all relevant skills gained and required of you in previous roles. Your skills will complement your experience and should ultimately illustrate your suitability for the job offered.

4. Results and achievements

Hiring managers love to see results, so if you achieved above your target as a sales manager, for example, make sure you state your targets as amounts or percentages and demonstrate how you’ve overachieved.

5. Education

Ensure you highlight relevant educational certificates, particularly when they’ve been listed as essential or desirable in the selection criteria.

Once you’ve got the details right, your CV will need to look, feel and read well if it’s going to grab the attention of a hiring manager or recruiter quickly and effectively. To do this, make sure you pay attention to the following details.

6. Readability

Ensure the layout of your resume is clear and consistent, containing only one type of font (bold can be used to highlight). Use bullet points to outline skills, achievements, responsibilities, etc. rather than rambling sentences. Spelling or grammar mistakes are to be avoided at all costs.

7. No inconsistencies

Ensure your resume runs in reverse chronological order and is written as concisely as possible. Make sure there are no unexplained gaps in your work history or inconsistencies in the responsibilities or achievements you’ve included.

8. Relevant language

Ensure you include important keywords throughout your resume. To do this, scan the job description and make sure your language mirrors it. This will create a link in the mind of the reader between you and the requirements of the role. Avoid excessive jargon and be mindful that the person reading it may not be a technical or industry expert; however, they will know what to look out for.

9. Formats and labels

Ensure your resume is formatted in such a way that the recipient will be able to open it easily – no hiring manager wants to download software to view a resume. Make sure that when you save your resume, you include your name (i.e. Wong_John_resume) in the saved title. It’s also a courtesy to keep your application under 1MB to avoid clogging anyone’s inbox.

You may possess all the desired skills and experience to excel at a role, but if don’t document them clearly in your resume, you may fall at the first hurdle in being considered for a new role.

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Tell me about yourself: How to answer the dreaded interview question

Anonymous — Thu, 05 Dec 2019 06:42:57 +0000

Tell me about yourself: How to answer the dreaded interview question Anonymous (not verified)

Not all interview questions were created equal. Some are there for the interviewer to extract essential information, like the places you worked for, your previous job scopes, past projects you worked on — these are pretty common interview questions.

Some interview questions are objectively more left field, and they are there to test your analytical thinking skills and ability to think on your feet. However, some questions will always come across as challenging no matter how common it is, such as: “Tell me about yourself”.

Self-introductions can be problematic because most people don’t go around every day thinking about who they are, let alone talking about it to strangers. So when you are put on the spot during a job interview, many candidates either clam up with few things to say, say too much or, worse, say too much in the wrong direction. Even given enough time to prepare before the interview, it is difficult to summarise all of your experience and skills into one solid and punchy answer. This is on top of the pressure of having to impress the interviewer.

The good news is that most of us are overthinking it. Self-introduction, or these tell-me-about-yourself questions, are pretty simple to answer. All you need is a framework to work with, a bareboned scaffolding that will allow you to build relevant, impressive answers.

1. Stay specific

Interviewers generally have a handful of candidates to go through, so staying on point is a good rule of thumb anyway. After all, it is an interview and not a chat over coffee. With that said, your specificity is even more critical when asked to introduce yourself. For example, interviewers generally want to hear concrete examples of your past achievements rather than listing every one of your existing skills, which will likely overlap heavily with other potential candidates.

Part of being specific is also about showing off actual data and results to back your examples up. Dishing out the numbers is a quick and easy way to differentiate yourself from the crowd and to show that you did indeed make a difference to your last company. As such, instead of saying, “I have solid social media skills,” say, “I was in charge of X social media channels, and I managed to increase engagement by Y% and followers by Z during my time there”.

2. Give short, punchy answers

All the information about your prior job achievements will be for nothing if you take too long to get to the point. All they really need is one good example, then one piece of evidence to support said example. Ensure that, along the way, everything you talk about ties back to your key skills and showcases what you can bring to the table.

Think about it this way: Recall the last time you told a friend or family member a joke. A good joke is supposed to come with a punchline or a word, sentence or twist that’s supposed to trigger laughter. A good storyteller will capitalise on the build-up to that punchline to make the joke memorable and funny. But, on the other hand, if you ramble on, the punchline will get lost, and you end up with awkward silence at the dinner table — it’s the same thing here.

Be concise and succinct with your self-introduction, and predict where the most impressive bits — the punchlines — are.

3. Build a structure around your answers

When it comes to communication, it is common wisdom that the words themselves are only part of the message. The method of delivery, too, is critical. We mentioned earlier about building scaffolding to hang your answers on, and this is where it applies.

And while there isn’t a fixed scaffolding per se, we recommend the basic structure: background, reasoning, and then the opportunity for follow-up. In this case, the background is the ‘What’, the reasoning is the ‘How’ or the ‘Why’, and the opportunity for follow-up is a chance for the interviewer to ask more questions.

The answer will look something like this:

(Background) I have more than 10 years of experience in digital marketing, including roles at Company A, B and, most recently, C. I specialise in SEO-based content. When I was the social media manager at Company C, I led a team project that increased engagement by X% and the number of social media followers by Y%. (Reasoning). I am looking for a role that will allow me to apply my skills to an e-commerce platform. I am also really interested in areas X, Y and Z. (Opportunity). That’s how I would describe myself, but what else would you like to know?

4. Practise, practise, then practise again

In a way, the best part about interview questions based on self-introduction is that you know it will come up in every interview. This also means that you have more than enough opportunities to prepare for it. Preparation also allows your answer to come across as less rehearsed and more relaxed. It would help if you treated this as a presentation.

One tip to do so is to record your answer as an audio or video, then play it back for yourself to assess. You will be surprised at how much a recording can reveal the way we speak and what we are saying. If you need further help, there are resources online that will help you speak even better.

Of course, if recording an audio or video of yourself is intimidating and strange — and it can be bizarre indeed to hear your voice — grab a friend or family member who will be able to give you pointers and feedback.

Are you looking for a career change? Submit your CV or get in touch with one of our consultants to determine how we can help.

Michael Page

job search

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How to write a Thank You email after a job interview

Anonymous — Mon, 04 Nov 2019 02:03:30 +0000

How to write a Thank You email after a job interview Anonymous (not verified)

A job interview is not easy. A lot of prep work goes into a simple face-to-face meeting with your potential future employer, from learning the answers to the most common interview questions to dressing for the job you want — the checklist is endless. However, what many candidates tend to forget is that the interview doesn’t end with a friendly handshake and goodbye. Instead, what you do after the interview counts for a lot, too, especially if you want to stand out from the other interviewees. One of the best ways to leave a lasting impression is to send a ‘Thank You’ email after an interview.

The thing about sending a follow-up email is that it doesn’t require too much effort at all. What’s more, a follow-up email is further proof that you are enthusiastic about the role you applied for, and you want the conversation to carry on even after the actual job interview has concluded.

If writing is not your forte, let alone writing a ‘Thank You’ email after an interview, here is a quick list of things you should include.

Basic items to consider including in your post-interview ‘Thank You’ email:

Show gratitude: First, you want to be polite. Just as how you thanked the interviewer for his or her time, double down on the gratitude in the opening of the follow-up email.

Send a reminder: Emphasise once again why you are the right person for the job and why you applied in the first place. A proper interviewer should remember these points but, after a dozen meetings, names, faces and intentions can sometimes blur into one. It’s important, then, to remind them why you are the right candidate.

Follow up on queries: No matter how prepared we are for an interview, we don’t always have all the facts and figures off the top of our heads. The ‘Thank You’ email after a job interview is also a great opportunity to address some of the queries you weren’t able to answer before. At the end of this, offer to answer any further questions that they might have.

Next moves: Close your email by reiterating your appreciation for the opportunity, then ask about how the situation should proceed.

Template for your post-interview ‘Thank You’ email:

Hello [name of interviewer],

It was a pleasure to speak with you earlier today to discuss [the role you applied for] at [company you are applying to]. I appreciate the time you set aside for the conversation.

I feel like we touched on many aspects of the position that fit the career that I am looking for. I believe that my prior experience with [a skill or skills you want to emphasise] will help me thrive in the role and steer the company in the right direction. I am particularly excited about the [a specific project/initiative] that the company is working on, and I would love to be a part of that.

If there are any additional questions that I can answer, feel free to get in touch with me. Thank you once again for the meeting. Do keep me posted on how we can proceed with the next steps.

Best regards,

[your name here]

Miscellaneous tips

The above template should suffice, no matter the kind of position you are applying for. It is formal yet casual enough to feel friendly.

Additionally, if the job interview went beyond work-related topics — for example, personal travel experiences, the schools you attended, life as a parent, etc — it is not impossible to include some of those pointers here to make an impression. For example, if the interviewer asked about a special guest house you visited in Japan, it is a good idea to bring up the conversation again and drop him or her a link to the guest house. Of course, this depends highly on the tone of the interview, so you have to be the judge if this is appropriate (or not).

Here is a list of final considerations to keep in mind before you click ‘Send’:

A clear subject line: We receive tonnes of emails every day — and an interview does too. Make your subject line clear and concise to stand out in the inbox. A “Thank you for the interview” should work for the most part, but adjust the tone accordingly.

Adjust the template: Just because it is a useful template doesn’t mean you have to stick to every word of it. Your ‘Thank You’ email after an interview can remain largely the same, but details can be adjusted depending on the nature of the role. Not only do you want to stand out from other candidates, you want to stand out from other candidates sending follow-up emails, so make sure to include a thing that only the two of you talked about.

Timing is everything: The best time to send the email is anywhere within 24 hours of the chat. This demonstrates your interest in the role, and it keeps you top of mind with the interviewer as well. With that said, wait an hour or two after the job interview to send the email. You want to seem interested, but not so eager that you come across as disingenuous.

Finally, perhaps the most important part of a ‘Thank You’ email after an interview is to be true to yourself. Templates are helpful when it comes to job search, but you don’t necessarily want the email to come across as a cookie-cutter version of a ‘Thank You’ note. Write what you would normally say verbally to a person, and the email will naturally be more genuine and personal. Good luck for that second interview!

Michael Page

applying for a job

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What to expect in your second interview

Anonymous — Thu, 27 Jul 2017 05:51:40 +0000

What to expect in your second interview Anonymous (not verified)

Second interviews are a fact of life as you climb the career ladder. While more junior roles may only require one interview, as you progress you’re far more likely to be called back for a second interview, or maybe even a third. However, in some organisations, a second interview is standard across all levels.

In general, first round interviews are designed to screen candidates and create a shortlist. Second interview questions are designed to really dig into whether you’ll be a good fit for the role and the organisation.

Here’s what to expect in a second round interview and some sample interview questions:

Prepare for competency-based questions

Competency based hiring is a key strategy for many organisations. Competency-based questions require you to recall specific examples where you responded to a certain kind of situation. Where a first round interview may take the form of a free-form conversation, and could well include some competency-based questions, the second round interview questions will likely be more structured and targeted to your industry.

Expect behavioural questions

Where competency-based questions aim to ascertain your skills, technical abilities and experience, behavioural questions focus on your personality, soft skills and your cultural fit for the particular organisation, team and role.

Give an example of a situation when you used logic to solve a problem.
Describe an occasion you made an unpopular decision and how you handled it.
Have you ever not met a goal? Why?

Questions about your expectations

While a first-round interview is the wrong place to discuss salary expectations, promotion options or leave, in a second interview you may be asked questions like what your salary expectations are, career goals and, crucially, why you want to work in this job and this organisation, specifically.

To answer these questions well you’ll need to do your research about the organisation and its industry, and make a compelling argument about how you can bring value with your unique skills.

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How to perform well in a Skype interview

Anonymous — Tue, 24 Nov 2015 07:31:56 +0000

How to perform well in a Skype interview Anonymous (not verified)

The technology may be more advanced in a Skype interview, but the principles of interview etiquette remain unchanged. Read our job interview tips to brush up on the basics, and then note these tips to nail an interview on Skype.

Check the technology

Is your PC running well? Is your internet connection strong? Check everything is working well – the last thing you want is to have a signal failure mid-interview with the company of your dreams. It’s worth plugging your PC in via Ethernet to minimise the risk of signal dropping out. If you’re on a laptop, plug in a power cable or make sure it’s fully charged. How about your phone? Is it on silent? A ringing phone mid-interview is a distraction that’s easy to avoid.

Wait for your turn to speak

Have you ever noticed the slight lag on some Skype calls? That’s usually caused by low signal strength on either end, and can lead to awkward moments as each person tries to speak over the other. To help the conversation flow smoothly, wait a beat longer than you usually would before you speak – otherwise your interviewer might not have finished their sentence.

Look at the camera

It may feel strange staring at the little dot of your webcam, however you will come across as more engaged with the interviewer. Looking into the camera ensures the person conducting the interview feels like you’re making eye contact. On the flipside, it’s easy to get caught up staring at your own reflection on the screen which can make you seem aloof. If seeing yourself is going to be a distraction, try covering up your image with a sticky note.

Think about your surroundings

The key is to make your home, or wherever you’re conducting the interview, appear as professional as possible. That means setting yourself up in a room free of clutter. You don’t want a bunch of family photos or your favourite artwork distracting the interviewer – keep a clear background to keep the focus on you. Additionally, test out different lighting options until you find the one that works best. It looks better when you’re facing a light source – if the light is behind you, you’ll be hidden in shadow.

Minimise interruption

Turning your phone on silent is just the beginning – think about anything else that could distract you during your interview. Shut down any internet tabs that might grab your attention and turn off email alerts. If you live with other people, make sure they know not to disturb you, and to be quiet. If you have a noisy pet, move it to another room.

Update your Skype profile

If your Skype username is unprofessional your interview could be off to a bad start from the beginning. Bear in mind that everything you say and do in an interview is being used to build up a picture of who you are, so if you must keep your badboi88 Skype handle, then set up a separate account for professional use. Also ensure your profile photo is a professional headshot.

Have a backup

Do you have contact details for your interviewer? These are essential in case of any technological mishaps. An added bonus is that you have an email address to send a polite follow up and thank you message a few days after your interview. Following the initial interview, ensure all communication with your interviewer is via email and phone – don’t send a follow up message via Instant Messaging.

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