technology

The Role of a CTO and CIO

emilie.c — Thu, 15 Jun 2023 03:41:36 +0000

The Role of a CTO and CIO emilie.c

Chief Technology Officer (CTO) and Chief Information Officer (CIO) are executive-level positions which are highly sought-after. This is especially true within bigger organisations that require in-depth management of their technology strategies and systems. Although both those roles may seem similar, there are a few key differences when it comes to their job description and skill requirements.

What is a CTO?

CTO professionals focus on making sure the company's use of technology aligns with its overall strategy to effectively improve performance and customer experience. They are usually the highest-level IT professional within a company and work closely with engineers and developers to keep software and network systems optimised at all times. Also they need to remain competitive within their given industry and keep up with the latest technology trends.

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What is a CIO?

In contrast, CIO professionals are senior tech leaders who are both business and technically savvy. They are the key person in the organisation responsible for setting IT strategy, vision, and governance, whilst consistently looking for ways to improve internal business processes and efficiencies. They do not just need technical capabilities, but instead need to have an all-encompassing ability to drive the team to deliver business goals. They usually work closely with vendors and service providers to find the best streamlined solutions to use within the company. As mentioned by Michael Page Director – Michelle J. Ma, “CIOs are usually the number one position within the company who reports directly to the CEO or Managing Director, or potentially the COO or CFO. These individuals tend to be more strategic, in comparison with CTOs who are normally more tech-oriented. Some companies may use CIOs and CTOs interchangeably, although it is more common for companies to have both roles present unless they have huge IT team and in a global organization.”

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CTO/CIO job description & duties - What do these roles do?

CTOs and CIOs possess many similarities, and both roles are very important for any business to keep their technology operations running smoothly.

As a CTO is responsible for external experiences and improving the brand's service or products, some of their job responsibilities might include:

Developing the company's technology strategy in order to achieve business goals
Identifying and implementing new technologies and resources to increase competitiveness within the market
Overseeing and managing technology KPIs and budgets
Maintaining technological operations to ensure their efficiency, reliability, and security
Undergoing customer relations liaison and communicating with external customers to get a better understanding of evolving market trends

A CIO will be looking at the overall technology strategies of a company, focusing on ways to improve business processes to achieve maximum profitability. Their job description may include:

Managing all aspects of a company's technology scope, with an emphasis on driving different types of transformation throughout the business
Sourcing cost-effective and innovative technologies which improve and streamline performance
Working closely with the information technology department to achieve business objectives
Collaborating with vendors and internet service providers to enhance the company's technology resources and computer systems

What qualities are needed to be a successful CTO/CIO?

Both these job roles require a similar set of qualities in order to succeed. Because of the high level of responsibility taken on, individuals aiming to become a CTO or CIO should be confident and possess good leadership qualities to manage relevant teams.

These roles are also best filled by good communicators, given their frequent collaboration with different departments, stakeholders, and external partners to ensure thorough understanding of technological concepts across the board.
In addition to having good communication and leadership skills, having solid knowledge of technological trends and staying on top of the latest emerging technologies is crucial. These individuals should also possess strong business skills, such as strategic thinking, organisation, and excellent problem-solving capabilities.

What technical skills are needed to become a CTO/CIO?

The nature of CTO and CIO jobs requires a particular set of technical skills and a background in IT. Most job descriptions will indicate the need to possess a good understanding of infrastructure, software development, cloud computing, cybersecurity procedures, and different programming languages to correctly ensure the best possible implementation of technology solutions. Data analysis and management are also necessary skills to come up with data-based business solutions.
Because technology is evolving at such a rapid pace, it will also be helpful for CTOs and CIOs to stay updated on all the latest industry developments, especially artificial intelligence and machine learning. These knowledge may be the key to unlock better business operation opportunities and customer experiences.

What qualifications or certifications are needed to become a CTO/CIO?

CTOs and CIOs require at least a bachelor's degree in a related field such as Computer Science, Engineering, Information Technology, or so on. They can also benefit from obtaining an advanced degree in Business Administration, Business Management, or any of the aforementioned fields.

Several industry-specific certifications may increase one's chances of becoming a CTO or CIO. These include the Certified Information Systems Security Professional (CISSP) certification, Program Management Professional (PMP) certification, the Certified Information Security Manager (CISM) certification, apart from the above mentioned, certificates related to cloud technologies will be wanted nowadays.

Career development - what is the next step for CTO/CIO professionals?

CTOs usually come from two different types of backgrounds – either a very robust infrastructure engineering background or a solid software architect background, which both contribute to these professionals being more comfortable in hands-on leadership roles. As such, with their vast technical expertise and strong backgrounds, CTO professionals could potentially move into the higher role of a CIO as the next step in their career ladder and experience a more strategy-oriented position. It is also important to note that depending on the type of company, a CTO can also be the most senior tech person within that organisation. This is typically true for product or service-based software houses or tech firms.

As a CIO is already the ultimate goal within a company, it may be more prudent to outline how to get to this stage. Individuals who succeed as a CIO will normally have a strong background in Enterprise Resource Planning (ERP), Business Analytics (BA), or had all-round large-scale IT management experience throughout their career.

Most companies will expect at least 10-15 years of relevant experience before they consider candidates for a CTO position. As CIOs require a higher level of expertise, they are usually expected to have at least 15-18 years of experience before being considered for this role.

CTO vs CIO - What are the differences?

The main difference between CTO and CIO job roles is that the former focus on the external outcomes whilst the latter refines the overall internal processes. CTOs will focus more on purely the tech side of things, meanwhile the CIO finds the best practices and strategies for business transformation as a whole.

As CTO and CIO roles still are very similar and both contribute to the technological strategies and functions within an organisation to succeed, it is likely they will work closely together.

Salary & remuneration - How much does a CTO/CIO make?

The high-ranking positions of Chief Technology Officers and Chief Information Officers can expect a very positive job outlook and salary, especially if they belong to larger companies. In Hong Kong, the average base salary for CIOs and CTOs is HK$2 million per annum according to Michael Page’s Salary Report 2023.

These professionals can also expect to enjoy various benefits and compensation as part of their salary package. Also look into to our latest Hong Kong salary guide for different IT professions along the career path toward CTO/CIO.

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What is a Solution Architect? An Overview and Job Description

emilie.c — Wed, 24 May 2023 08:23:20 +0000

What is a Solution Architect? An Overview and Job Description emilie.c

Many companies are looking to hire professionals in digital transformation and architecture in order to remain competitive. This is where solution architects step in. These roles are very important for a company's success in today's digital age, which is why solutions architects are high in demand across a number of industries.

The role of a solution architect

A solution architect is in charge of analysing, designing, and overseeing the execution of comprehensive software architectures to use as technology solutions within companies. They are critical for software development and integration which can help to solve problems and evaluate business needs. All in a cost-effective and efficient manner that aligns with business objectives. They usually work as the middleman between enterprise architects and software architects.

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Solution architect job description & responsibilities - What does a solution architect do?

As solution architects are involved in all stages of the creation and implementation of a new system architecture, starting from the development process, they are typically expected to perform a number of duties. Some key solutions architect responsibilities might include:

Designing and maintaining solutions: These individuals build and integrate software and operating systems across the company to boost productivity and improve processes across the board.
Developing strategies: Solutions architects come up with project plans, ideas, and potential solutions to combat business problems in a scalable, secure manner which helps achieve business goals.
Collaborating with developers and engineers: This role will work closely with development teams to discover the best technological solutions and products, develop them together, and implement them properly.
Identifying and researching new technologies: A solution architect should always be on the lookout for opportunities to improve current IT processes and implementations. They are expected to stay on top of the all the latest technology trends so they can ensure the company is getting the optimal support.
Troubleshooting and fixing issues: Solution architects need to solve any technical issues that arise, choosing the best possible option for the business.

What qualities are needed to be a successful solution architect?

Having strong leadership and communication skills is important for being a good solution architect, as they will take on of a number of projects which need to be clearly communicated to a variety of team members and stakeholders.
Successful solutions architects will also be good at problem-solving and have high attention to detail, as they need to design and maintain effective solutions so the business can run smoothly. Good analytical skills and creativity are also desirable qualities which help identify the ideal architectures that fulfil specific business requirements.

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What technical skills are needed to become a solution architect?

The job description of this role will typically require a high level of experience in various technical skills, as well as strong knowledge of IT concepts and processes. Solution architects need to understand different programming languages such as Java, Python, and C++, as the ability to read and understand code is essential for collaborating with developers and engineers.

Having experience with cloud computing and technologies is another vital skill, as solution architects may be required to design cloud-based architectures or give recommendations for cloud services when appropriate.
Solution architects need to familiar with database management systems like MongoDB, MySQL, and PostgreSQL to successfully design and implement effective architectures for different applications.

In addition to the above technical skills, solution architects will benefit from having experience with architecture design patterns, different computer networks, and IT security management.

Do I need any qualifications or certifications to become a solution architect?

Anyone pursuing a career as a solution architect should obtain a bachelor's degree in a relevant discipline such as Computer Science, Information Technology, or Software Engineering. Acquiring a post-graduate degree that relates to systems architecture will also help one stand out.

Achieving industry certifications like an AWS Certified Solutions Architect certificate, a Microsoft Certified Solutions Expert (MCSE) certificate, ITIL Master certificate, or a SCRUM Master certificate will showcase a high level of proficiency in specific skills needed for the job role.

Many businesses will also check for years of experience within the field, which indicates having a stronger grasp of software product development processes and how to design and implement systems architecture. They will generally expect a candidate to have at least 5-10 years of hands-on experience.

Career development - What is the next step for solution architects?

A solution architect has a very promising career path that can evolve into a number of high-level positions. Some of these positions include Senior IT Engineer, Chief Technology Officer, Project Manager, or Consultant.

Salary & remuneration - How much does a solution architect make?

As many businesses are constantly looking to improve and maintain their IT networks and systems, solution architects can expect to enjoy high salary and remuneration due to their highly practical skills and expertise. Also refer to our latest Hong Kong salary guide before you negotiate your remuneration package.

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What is a Network Engineer? An Overview and Job Description

emilie.c — Wed, 24 May 2023 08:08:50 +0000

What is a Network Engineer? An Overview and Job Description emilie.c

Every business relies heavily on their network systems in order to run operations smoothly. With more businesses being shifted online and requiring the use of technology and digital systems, it is inevitable that companies need someone who is confident in keeping their networks up and running, whilst also being able to problem-solve should challenges arise.

Network engineer is a critical role to fill for any organisation that wishes to achieve optimal performance every day whilst keeping their data stable and secure.

The role of a network engineer

Network engineers have the responsibility of planning, implementing, and maintaining a company's network infrastructure and computer networks. Their role is focused on ensuring maximum network efficiency and productivity for the whole team to get their work done, keeping internet connections stable and network security protected. These professionals can work for a wide range of businesses and industries, from larger MNCs to small companies, specialising in anything from government to healthcare.

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Network engineer job responsibilities and duties

As network engineers are in charge of the overall computer networks stability, they should anticipate taking on a number of important job duties. Some of the responsibilities of a network engineer include:

Planning, designing, and installing new network solutions or equipment
Improving and optimising the efficiency of existing networks
Monitoring network traffic and analysing logs to improve overall network performance
Consistent maintenance of network systems such as installing updates and patches in a timely fashion and troubleshooting for any new problems or outages
Implementing appropriate network security measures and keeping them updated to protect sensitive data
Testing new hardware, software, and devices which may benefit the network
Collaborating with vendors, network security specialists, and network providers to maintain good network quality and find the best possible solutions

What qualities are needed to be a successful network engineer?

Good network engineers will be natural problem-solvers who think quickly on their feet, as they have to deal with a wide variety of potential network problems such as systems going offline or performing very slowly, and even potential data breach problems which put the company at risk. They will also need proficient leadership qualities to assert their opinions on the best course of action if any problems arise.

Having good time management is vital for network engineers as they will be coordinating multiple tasks to meet the schedule, such as routine maintenance, software updates, and so on.

Communication skills are also important, as network engineers work closely with a group of different people including internal teams and external tech support services vendors and suppliers. They may also need to explain very technical situations to stakeholders or individuals which are not tech-savvy. It requires an ability to communicate effectively and concisely.

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What technical skills are needed to become a network engineer?

As network engineers focus on a number of technical aspects, they require a certain set of technical skills in order to succeed. They are expected to have a concrete knowledge of different networking concepts such as TCP/IP, UDP, DNS, DHCP, internet protocol network, and routing protocols.

They should also have a sound grasp of different types of hardware, software, infrastructure, and configurations such as routers, VPNs, servers, and hubs, including hosted IP voice services.

Other beneficial network engineer skills include having knowledge of wireless network services and cloud networking. Experience with coding programming languages such as Java and Python will be an advantage.

Do I need any qualifications or certifications to become a network engineer?

When hiring a network engineer, most companies will generally expect at least a bachelor's degree obtained in a relevant discipline such as Computer Science, Computer Engineering, Computer Systems, Electrical Engineering, Mathematics or Physics.

Some companies often require the proof of specific certifications before they progress with your job application. These most commonly include a CompTIA Network+, CCNP (Cisco Certified Network Professional), CCNA (Cisco Certified Network Associate), or CISSP (Certified Information Systems Security Professional) certificate. These certifications can definitely give network engineer candidates a push in this career path and indicates their solid skill set.

Career development - what is the next step for network engineering professionals?

There are many promising career paths for network engineers, given they execute a wide range of transferable and desirable technical skills. They could potentially advance onto network management positions as Cloud Networking Architects, Computer Network Architects, Computer Engineers, Data Architects, Network Administrators, Network Managers, Software Engineers, and Systems Engineers. If one is interested in working specifically with wireless networks, they can also consider a career as a Wireless Network Engineer.

Salary and remuneration - How much does a network engineer make?

As these job roles are very high in demand and can be applicable across multiple industries, network engineer salaries and benefits packages can be very competitive. You can refer to our latest Hong Kong salary guide for different professions.

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What is a Data Engineer? An Overview and Job Description

emilie.c — Tue, 04 Apr 2023 08:12:42 +0000

What is a Data Engineer? An Overview and Job Description emilie.c

With the constant rise of big data, businesses are constantly on the lookout for data engineers who possess desirable attributes that enable them to work with data at scale. This makes a career in data engineering highly lucrative, as technology keeps rising and more businesses are recognising the importance of this role in helping them make optimal use of their data findings.

The role of a data engineer

A data engineer designs, builds, and maintains systems for companies to manage and analyse data effectively. This raw data is then converted into accessible, actionable insights for data analysts, data scientists, and business analysts to interpret. This provides organisations with useful data that can help them evaluate and improve their performance, making data engineers a key part of an organisation's success.

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Data engineer job duties & responsibilities - What does a data engineer do?

The daily responsibilities of data engineers focus on constructing and maintaining a company's data infrastructure. This would involve developing and managing data pipelines, databases, and data warehouses to enhance the efficiency of data processing and analysis.

Typical job duties will focus on:

Collecting datasets: Data engineers need to identify and retrieve data from a variety of different sources, such as a data warehouse. Doing this will also involve working with members of other IT teams, such as data analysts and software developers.
Planning, creating, and maintaining data architectures: This is one of the main responsibilities of a data engineer. In addition to designing and implementing these architectures to enable effective data analysis, data engineers will also need to make sure the organisation’s data infrastructure is streamlined for peak performance, security, and flexibility.
Creating new data analysis tools, methods, and models to identify patterns: Data engineers will need to develop accurate and reliable algorithms and statistical analysis models to efficiently analyse data on a large scale. With these data modelling tools, it becomes easier for different IT team members, including data analysts and data scientists, to identify insights that can help inform business decisions.

What qualities are needed to be a successful data engineer?

By nature, data engineering requires critical thinking and good problem-solving capabilities, as a vital part of the role involves troubleshooting any issues and staying on top of data optimisation even in the face of challenges. They should also have strong attention to detail, which is pivotal for spotting inconsistencies in raw data.
Data engineers should also possess good communication skills in order to work collaboratively and effectively with other IT teams when passing on data information. They also need to be able to simplify any complicated technical information in order to communicate findings with stakeholders who may have non-technical backgrounds.

Curiosity is also a good quality for data engineers to have, as they will constantly be learning new methods and trying out new data processing systems on the job. It is also advantageous to take initiative when staying updated with all the ground-breaking technologies and insights in the field, such as the latest developments in machine learning models, data science, computer science, data management systems, and more.

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What technical skills are needed to become a data engineer?

As this role is highly technical, data engineers require a firm understanding of many technical skills. Knowing how to navigate programming languages such as SQL, Python, and Java is essential for data processing and data analytics. Being a confident coder is also one of the most important data engineering skills.
Another crucial skill is having adequate knowledge of different operating systems, as data engineers work across a variety of these systems. This includes the likes of Microsoft Windows, Apple macOS, Solaris, and Linux.
Data engineers should also be familiar with relational database management system programs, and analytics software such as Apache Hadoop, Apache Spark, MySQL, Pandas, and Tableau.

Do I need any qualifications or certifications to become a data engineer?

Obtaining a bachelor's degree in a related field is recommended if one wants to successfully move into a data engineering job. Most companies will look for candidates with a degree in computer science, information technology, data science, software engineering, or computer engineering.
Certifications obtained from universities or professional organisations could also increase chances of landing a data engineer role by further showcasing these abilities.

Career development - What is the next step after becoming a data engineer?

Becoming a data engineer offers many fulfilling career prospects. Data engineers could advance onto more senior roles such as a Senior Data Engineer, Chief Data Officer, Systems Engineer, Data Architect, or Software Architect. These are all highly sought-after positions that offer attractive renumeration and opportunities for career advancement.

Data engineer salary and remuneration

Data engineers are high in demand, and the specialised skills required for this role ensure the salary and benefits packages are very competitive.

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What is a Data Analyst? An Overview and Job Description

emilie.c — Tue, 04 Apr 2023 07:55:35 +0000

What is a Data Analyst? An Overview and Job Description emilie.c

All businesses typically deal with huge amounts of data. They rely on this information in order to grow and succeed, and with the amount of big data available in this day and age, those in data analyst roles are highly sought-after for their expertise.

The role of a data analyst

Data analysts have the important job of gathering, cleaning, and interpreting sets of data to help solve problems and inform business strategies. They help companies identify patterns and inefficacies to drive constant growth and make critical business decisions.

With data analysis being important across all business sectors, data analysts can potentially find work in a wide range of industries, including technology, finance, government, and healthcare.

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Data analyst job duties & responsibilities - What does a data analyst do?

The key responsibility of any data analyst is to collect, organise, and analyse data to provide businesses with valuable insights that support informed decision-making. Exact day-to-day duties will vary depending on the company; however, data analysts will generally be expected to perform the following tasks:

Identify and collect data: A data analyst collects necessary data through various sources. These could include databases, surveys, website tracking, data available on websites, reports, or social media platforms, and third-party data providers.
Clean and prepare data: After the raw data is collected, data analysts need to go through and clean the data to ensure no inconsistencies or misinterpretations.
Data analysis: For a data analyst, there are multiple ways of analysing data via statistical and data visualisation techniques. A data analyst may undergo descriptive, exploratory, inferential, predictive, and statistical analysis in order to extract meaningful insights from data.
Generate data reports: After a data analyst gathers, cleans, and analyses data, it is time to create a report or presentation to best communicate their findings to stakeholders.
Interpret data for presentations: A big part of a data analyst's job is to interpret their findings in a clear, concise manner to convey their insights to others in the company.
Monitor and analyse data: As data is constantly changing, data analysts should monitor and analyse any fluctuations over time to identify trends and opportunities.
Data management: Data analysts must ensure the accuracy, consistency, and security of their data findings whilst also adhering to regulatory requirements to keep the company safe.

What qualities are needed to be a successful data analyst?

In order to succeed, a data analyst should possess a number of essential qualities, such as high-quality analytical skills, problem-solving skills, technical skills, and communication skills for presenting data findings coherently. The nature of the data analyst job also requires strong attention to detail when finding and analysing data. It would also be helpful to have a healthy amount of curiosity as a data analyst, as this role is very focused on discovering new trends for analysis.

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What qualifications and technical skills are needed to become a data analyst?

The path to becoming a data analyst involves necessary technical skill sets , such as being proficient in certain database analysis tools and software, data visualisation tools, and database systems. Having a strong grasp of programming languages such as SQL, Python, or R is also crucial. It can also be beneficial to have a solid knowledge of statistics and mathematics, allowing for quicker problem-solving and- identifying any errors in the data. As well as these data analyst skills, one should consider acquiring a university bachelor's degree in a related field such as statistics, mathematics, or computer science.

Budding data analysts can also consider obtaining a professional certification in data analysis or related fields such as data science, data mining, business analytics, and data management. These course certifications can be obtained from universities or professional organisations.

Career development - What is the next step after becoming a data analyst?

The potential career path of a data analyst is very promising and can lead to many other exciting opportunities. As a data analytics professional climbs up the career ladder, they can move into more senior roles such as Senior Data Analyst or Business Analyst. Those in data analyst roles can even go on to become Data Scientists if they pursue further education in data science.

Salary and remuneration - How much does a data analyst make?

Those in data analyst jobs can expect excellent salaries and competitive benefits packages, especially those in more senior roles. If one were to progress with their career in data analytics, Data Scientists also have very high earning potential.

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What is a System Analyst? An Overview and Job Description

emilie.c — Mon, 16 Jan 2023 07:58:42 +0000

What is a System Analyst? An Overview and Job Description emilie.c

The roles and responsibilities of System Analysts are diverse yet widely considered crucial to the successful operation of modern businesses. In the age of cloud-computing and increasingly digitised businesses, System Analysts have become a cornerstone of business efficiency, productivity, and development. A System Analyst's job description is to look at existing IT systems and devise ways to improve, replace, or integrate new ideas that benefit the business. Given the competitiveness of the business world and the increasing reliance on well-designed IT solutions, System Analysts are in great demand. Learn all about the necessary skills, qualifications, responsibilities, salary range, and more of a System Analyst below.

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Roles and responsibilities - What does a System Analyst do?

The roles and responsibilities of System Analysts will of course vary depending on the specific role and seniority. Some businesses may be in the period of digitising their workflows and require a System Analyst to oversee the gradual change, while others may require more independent thinking to identify areas of potential improvement. However, the day-to-day duties of a System Analyst will include the likes of:

Testing, reviewing, and analysing IT systems to identify areas of potential improvement or modification
Assessing potential solutions for feasibility both financially and technologically and presenting findings in a report
Assisting in the transition from legacy to new systems
Understanding and utilising the software development lifecycle
Liaising and working seamlessly with development, programming and, testing teams to realise solutions
Managing and overseeing the integration of new proposed systems and solutions
Working with end users to guide them through the process of new systems, providing training where necessary
Communicating effectively with both external clients and internal managers on the status of systems and potential developments
Keeping up to date with industry developments, new systems, trending solutions, and more.

What skills and qualities do successful System Analysts have?

To become a successful System Analyst, you will need a skill set heavily invested in the technological side of business development. For example, System Analysts are required to possess an analytical mind paired with an in-depth understanding of the hardware, software, and programming behind IT solutions. Beyond this, general skills such as a strong grasp of interpersonal relationship building will be a tremendous benefit when it comes to communicating with clients, employees, and so on.

The top and most sought-after System Analysts will also embody a range of qualities, including but not limited to a natural gift for teamwork, planning, flexibility, and presentation skills. They will also have the confidence required to drive change and enact solutions in a swift, organised, and detail-oriented manner.

How to become a System Analyst - What are the qualifications and technical skill requirements?

For the majority of System Analyst roles, a graduate degree is considered a requirement. Specifically, those with IT degrees are favoured, while those with business, computer science, and other related degrees are often considered, given they can prove a level of proficiency in technology, IT systems, and so on. Some candidates also find their way into System Analyst roles through apprenticeships and a variety of hands-on junior experiential roles or by taking a postgraduate course related to IT systems.

Aside from the qualifications required, successful System Analysts will benefit the most from a strong understanding of the industry and systems commonly used. System Analysts are required to take a business's current IT systems and decipher where they could be improved and how this can be achieved. Only through this knowledge are individuals able to properly explore, analyse, and understand how to improve a business' current systems.

Bear in mind that candidates with internships and other IT-related work experience will be considered preferential. Furthermore, knowledge in SQL, C++, Java, and other programming skills is a huge benefit.

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Career development - What is the potential career path of a System Analyst?

Working as a System Analyst can be a highly rewarding and fruitful career path. In the immediate term, working as a successful System Analyst for several years should present the opportunity to work as a senior System Analyst, carrying out similar duties but with greater responsibilities and some mentorship roles for junior staff.

While System Analyst roles require a reasonable portfolio of qualifications and skills to land, the nature of the job means a great deal of training on the job. This provides plenty of opportunities to develop your skills and refine your interests within the field. Furthermore, the role provides individuals the chance to develop interpersonal skills such as communication which are vital the more senior you become.

There will also be opportunities to profess your career in roles such as IT Manager, IT Project Manager, IT Director, and more. In general, working as a System Analyst will also encourage movement around companies and fields to advance your career. Other roles related to analytics, big data, cloud tech, security and more are seen as potential routes for some individuals.

Salary and remuneration - How much are System Analysts paid?

System Analysts are in general, a well-paid role. With the industry being in high demand for highly skilled analysts and plenty of room to gather a glowing CV, there is considerable room to command higher salaries as you progress into more senior roles.

For more information about the salary of a System Analyst role, use our salary comparison tool.

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How to start a career in tech with no experience

Simone Wu — Wed, 19 Oct 2022 08:10:44 +0000

How to start a career in tech with no experience Simone Wu

Technology hasn’t only changed how we live, consume and interact. It has also radically advanced and increased the number of career options in the tech industry. Digitalisation has become a key driver of growth.

Choosing an area to get into can be overwhelming as technology is a broad field. Some major areas include computer science, web development, big data, mobile apps development, product management, technical writing, UI/UX design, product design, data analytics, data science, software engineering and cyber security.

“It’s a career defined by constant evolution, innovation and progression,” says Joshua Ferris, Regional Director at Michael Page Japan, who does tech recruitment.

“Technology is constantly changing, and once you master one technology, it is typically out-of-date, so you always need to study and learn new things. You are also solving business problems. Each problem is unique, and multiple technologies and methodologies can be applied to solve the problem. Hence, things have to stay fresh.”

There is a great demand for tech candidates in every job market globally. On top of that, there is not just a demand for techies in tech companies. Many industries are competing over this limited tech workforce. And that is also why a career in technology would likely provide you with opportunities to fast-track your career and get a highly competitive salary.

Diversity in tech

Besides a wide range of tech jobs and industry options, the tech industry is also one that is diverse and inclusive. Until recently, the tech industry was regarded mainly as a male domain.

While the stereotype of the young, male coder dies hard, women are now pursuing technology careers in record numbers, encouraged by forward-thinking companies who understand the advantages of building a diverse and inclusive workforce.

Michelle J Ma, Director at Michael Page Hong Kong, says, “It is still quite male-dominated for most functions, especially the more technical roles. I see more women taking up tech roles in business analytics, product management and transformation. The progression has been slow but steady in Hong Kong, compared to other markets and regions that are more vocal about having women in tech.”

Ferris adds that it is also still quite a male-dominated sector in Japan, but more female professionals are joining tech. For that same reason, older professionals and people from historically disadvantaged groups are warmly welcomed and included in the technology sector.

Another reason for moving into tech is that you’ll be picking up tech skills the market is desperate to access. “There’s a shortage of tech talent everywhere now,” says Ma. “And the demand is for all tech functions, not just software-related.”

7 practical ways to kickstart your tech career

Excited by the idea of a tech career but unsure where to start? Or are you worried you might get into an area you might dislike in the future?

The great thing about a tech career is that you can switch specialisations. The tech career path is not defined by your first tech role. We’re not saying that you should keep changing roles but that you can if you develop a new interest down the road. To get hired in the tech industry, here are some ways to get you started.

1) Sharpen the soft skills you already possess to stay competitive in the job market

From project managers to cybersecurity administrators, many IT personnel spend more time interacting with people than with machines.

“Ultimately, technology is being applied across organisations to serve business purposes. Tech professionals must communicate effectively to make the impact of technology significant, deployed adequately and aligned with the company’s vision, mission or goals. Empathy and active listening skills are the basics to start that effective communication by seeking to understand others first,” says Fiona Wen, Director at Michael Page China.

To develop soft skills like collaboration and communication, you could volunteer for projects that require you to interact with multiple people, from colleagues to customers.

Also, model the behaviour of successful people you encounter, whether your manager, a mentor or someone else. What makes them effective communicators? How do they react when put under pressure?

2) Earn entry-level IT certifications for tech jobs

Not everyone can learn new IT skills on the job. Instead of letting that frustrate you, invest some time and energy in earning an introductory IT certification.

CompTIA A+ is a foundation certificate that can help you establish a career in IT. It covers skills ranging from hardware and networking to operating systems and cyber security.

Depending on your areas of interest, other entry-level IT certifications worth considering are Certified Associate in Project Management (CAPM), Certified Information System Security Professional (CISSP) and Microsoft 365 Fundamentals. You can also pick software programming languages like Python, JavaScript, C/C++ and PHP.

3) Be prepared to start at the bottom (and work your way up)

With an IT certification under your belt, you’ll be on the right path if you can put the skills and knowledge you’ve acquired into practice in entry-level technology jobs.

For mid-career tech professionals, that might mean taking a step down from your current role in terms of salary and seniority. However, if you’re passionate about technology and have the drive and determination to learn new skills daily, you will quickly move up the ladder in your new field.

4) Learn some technical skills in your free time

Aside from the introductory tech certifications mentioned above, there are countless online platforms where you can learn a programming language or the fundamentals of cloud computing courses at your own speed in the technology field.

Take short courses about the different tech genres to help you find your right career path. There are a lot of online resources for lessons. For instance, freeCodeCamp is a non-profit, interactive learning web platform where you can learn to code for free. And these can be added to your resume.

5) Build your portfolio

Besides taking tech courses, you can also volunteer for cross-functional, open-source projects and participate in hackathons or coding competitions.

These channels provide a platform for new techies to gain coding experience and build their skill sets. The skills you pick up would be useful to help you present yourself as a strong technical candidate when you get in front of a hiring manager.

6) Look for tech jobs in your current industry or organisation

While there’s no age barrier to tech careers, and anyone passionate about technology should feel free to pursue tech jobs, it needs to be said that it can be challenging for someone older, say in their 50s, to get into tech at their age.

Wen explains, “Changes in technology can happen quickly, and that can require a lot of energy, time and effort to keep up in terms of upskilling. A better and safer choice would be to search for opportunities in your current organisation or sector, where you can use some of the hard skills you’ve already acquired. You could consider switching your job scope to something tech- or digital-related in the same company. You can also start by looking for skills in digital transformation in areas like digital HR and digital finance.”

Ferris adds, “Starting in their 50s might be challenging to pick up some of the fundamentals, but nothing is impossible. There is a severe lack of candidates globally, and we are seeing people transit into leadership roles.”

7) Begin your tech career by taking on contract roles

Contract roles are common in the tech industry as companies turn to contract professionals to flexibly manage or work on new projects as part of their business plans – even more, during the pandemic.

Contracting is a great way to get your foot in the door of desired companies, allowing you to prove your worth and show how you fit into the corporate culture. It will enable the employer to assess you for upcoming roles and allow you to experience the company or position before committing to permanent employment.

Contract or temporary work can help to enrich tech talent’s experience in project diversity and work experience, says Wen. However, in the long run, it can be challenging for employers to see you as committed when you decide to switch to permanent work.

Ferris adds, “In Japan, employers can still be quite strict on the number of job changes. They expect candidates to stay with employers for at least three years, so [starting your career with contract roles] can also work against a candidate in some cases.”

Ma says that candidates’ careers could get stuck at middle levels, and it becomes challenging for them to climb up the corporate ladder.

This comes down to what you want from your career. Contracting can provide constant stimulation for people who enjoy a diverse working life. Contractors often work on various projects across different environments, locations and industries, meeting new people in new companies with each new assignment.

Want to work with the world’s largest tech companies? Browse our available tech jobs here. If you don’t see a suitable role, submit your CV, and we will be in touch with relevant opportunities.

Michael Page

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What is a Product Owner? An Overview and Job Description

Hervé Caux — Mon, 20 Jun 2022 05:19:32 +0000

What is a Product Owner? An Overview and Job Description Hervé Caux

A Product Owner’s role is a versatile one and is matched to an individual who has a strong input in all aspects of bringing the concept of a product into reality. Whether dealing with goods or services, the Product Owner will need to liaise with various interested parties, including designers, marketers, and departmental managers. This is a varied role and one that brings with it several tangible rewards.

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Duties and responsibilities - What does a Product Owner do?

As a Product Owner, your duties and responsibilities are crucial in ensuring the success of any product development project. At the core of your job description you are accountable for defining the next new product to be developed and communicating the product vision to the team and business stakeholders to ensure everyone is on the same page.

Product Owners must understand the product development process. This involves clearly defining the product goals, user stories, features, and scope, taking into consideration market trends, customer needs, and business objectives. Those considering a career as a product owner should consider gaining at least some basic knowledge in software development.

Other Product Owner responsibilities

Another key responsibility, as a Product Owner, is dealing with potential product backlogs to streamline existing and future timelines. This involves prioritising features and requirements, and working closely with the development team to ensure that the product roadmap is achievable and aligned with the overall business strategy.

Accurately and efficiently managing the prioritisation of various projects and constantly monitoring the subsequent turn of events is also part of your role. You must be able to adapt to changing priorities and make informed decisions to keep projects on track and ensure that resources are being utilised effectively.

Communicating the product vision to others is essential to ensure that everyone involved understands the objectives and the value of the product. You will need to oversee all stages of development, as part of your job description, from ideation to release, and work closely with the development team to ensure that the product is being developed according to the vision and meets all requirements.

Working alongside clients to ascertain their specific needs and conveying their wishes to the team is another critical task. This involves listening to their feedback, interpreting their requirements, and translating them into actionable items that the development team can work on.

Finally, taking responsibility for all stages of the product realisation process and monitoring consumer reaction to new releases is a significant part of the Product Owner’s role. You must ensure that the product is meeting the needs of the target market and is aligned with the company's business objectives. This involves conducting regular market research, analysing customer feedback, and making necessary adjustments to the product to ensure its success.

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What qualities are needed to be a successful Product Owner?

Successful Product Owners not only have technical skills but are also highly motivated individuals who have something of a sixth sense when it comes to understanding the needs of the market. They will need to be highly flexible in their approach, able to think on their feet and adept at communicating their visions to others, including both end users and senior management.

In many cases, new products that hit the ground running and prove to be exceptionally popular can become almost obsolete in just a year or two, so Product Owners will always be thinking about what comes next. They combine the skills of traditional Business Analysts and Project Managers and mould them into a powerful force for constant change.

Communication skills are essential to ensure that everyone involved understands the objectives and the value of the product. You will need to oversee all stages of development, as part of your job description, from ideation to release, and work closely with the development team to ensure that the product is being developed according to the vision and meets all requirements.

It is important for Product Owners to provide a crucial link between all stages of a product’s development, so they need to be equally adept at listening as they are at talking. The direction that a product takes on its journey, and the growth that results from it, are key to the success of the Product Owner.

Qualifications and technical skills - How to become a Product Owner?

Technical skills are still important for an IT Product Owner as they are for other roles. The more knowledge one possesses of relevant applications will be a big help to a candidate. They include examples of scrum and agile project management applications and processes, for example, as well as UX/UI, programming, networks, and cloud computing. Technically sound rather than technically expert would be the best describe of the requirements in the role of project owner.

Strong academic background will help with applications, but employers in many cases are looking more for the right personality rather than the right qualifications.

Gaining relevant certifications is important and well regarded by employers. There are globally recognised certifications available to effectively manage a scrum team, be an agile product owner, or be a scrum product owner.

A university degree in any subject will sometimes be a requirement, but this isn’t always the case. Experience in similar roles will also be seen as a major benefit to the candidate.

Career development - What is the next step after Product Owner?

Mapping out a career path after being a Product Owner can be interesting. There are several excellent roles which could become a possibility, including those of Senior Product Owner, Scrum Master, Lead Product Manager, Portfolio Manager, Product Director and Chief Product Officer.

Salary and remuneration - How much does a Product Owner make?

Product Owners are in great demand now, and the salary and benefits packages will underline that demand.

Michael Page

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The role of Software Architect

Hervé Caux — Mon, 20 Jun 2022 03:43:35 +0000

The role of Software Architect Hervé Caux

A complex and often demanding role, the Software Architect takes responsibility for designing and executing software solutions as per the company’s or client’s specific briefs. It is a position that often combines the disciplines needed at all stages of the software’s development and implementation. It requires expert knowledge of the life cycle of software applications.

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Duties and responsibilities - What does a Software Architect do?

There are several key responsibilities for the Software Architect, including:

Identifying software solutions that will benefit the end user
Taking charge of software development projects and communicating progress to senior management
Developing talent within the software team and establishing a culture of continuous improvement
Providing ticket support for stakeholders and recording all stages of software development
Checking and testing project code and carrying out remedial work on potential errors
Working with appropriate tools and technologies for the betterment of systems and processes
Remaining within budget and time limitations while still achieving desired results

Qualities needed for a successful Software Architect

There is no such thing as an average Software Architect, so candidates will have to show a determination to be the best in their field. This is a role that suits individuals with a creative flair, while also being analytical with the ability to work well under pressure, especially when the stress levels start to rise and various stakeholders place demands on the individual.

At various times, the Software Architect will need to work hand in hand with colleagues and end users from other parts of the business, so top quality communications skills will be a must. These will also prove useful when presenting concepts and relating results to members of senior management, some of whom will not be as technically advanced as the speaker.

It should be noted that successful Software Architects are capable of analysing problems and suggesting solutions quickly, to minimise business disruptions. They will also have strong leadership skills, which will prove useful when leading teams of technically intelligent specialists.

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Qualifications and technical skills - How to become a Software Architect?

This is a highly complex role, and the successful candidate will need to show a clear understanding of specialist tools designed to help Software Architects who operate in all sectors of industry. They include the likes of Enterprise Architect, Lucidchart, Visual Paradigm, Mermaid, Graphviz and Microsoft Visio.

Realistic candidates for the role of Software Architect will be in possession of a university degree, usually in subjects such as computer science, software engineering, information technology or information systems. There are some specific certifications which can also help in job applications, including SOA Architect and IT Architect.

Career development - What is the next step after Software Architect?

Several roles can lead an individual to that of Software Architect. These include positions such as Developer, Senior Developer, Technical Lead, Associate Architect and Junior Software Architect. At a later stage, the career path could lead to Technical Manager, Senior Developer, IT Architecture Manager, IT Director or Technical Director.

Salary and remuneration - How much does a Software Architect make? Is it a good career?

This is rightly seen as an important role in the corporate world, so Software Architects can expect extremely good salary and benefits packages.

Michael Page

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The role of Network Administrator

Carys Chua — Tue, 14 Jun 2022 08:51:02 +0000

The role of Network Administrator Carys Chua

The business world’s ever-growing reliance on computer systems has led to a surge in demand for skilled, experienced Network Administrators. These individuals develop, maintain and improve the computer networks that businesses need to operate successfully. It is a highly technical role, but it can also be a rewarding one.

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Duties and responsibilities - What does a Network Administrator do?

The various responsibilities of a Network Administrator include:

Installing and maintaining LANs, WANs, network segments and both internet and intranet operations
The installation and maintenance of various applications, including hardware and software
Monitoring network efficiency and maintaining effective security measures
Modifying the performance of network systems as and when required
Overseeing potential upgrades, migrations, and repairs in order to improve system capabilities
Working with a range of appliances, including servers, desktop and laptop computers, routers, printers, mobile phones, and tablets

Qualities needed for a successful Network Administrator

The best Network Administrators can solve even the most technical of problems, and of handling a multitude of potential issues in any given day. The Network Administrator is often the first port of call when something goes wrong, so reacting in a calm and unflustered manner will be rightly seen as a major plus point for any candidate.

A high level of interpersonal skills will be a necessity, in part because there will be a need at times to explain complex issues to non-technical members of staff. Patience and understanding will be an advantage in such situations, as will the understanding that network outages can have a major impact on the atmosphere within the workplace.

This is a role that suits people who are equally comfortable working both alone and within a team environment. A strong eye for detail will always be required, as is the ability to remain focused while others are struggling to do so. Network Administrators need to know how best to resolve an issue quickly without compromising on overall performance.

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Qualifications and technical skills - How to become a Network Administrator?

A high standard of formal education will often be a requirement for employers, especially featuring a university degree in subjects such as computer science, engineering, information technology or business management. Certification in fields like network troubleshooting, systems analysis, cybersecurity, and computer languages will also help in an application.

There are several network development tools on the market, and the successful candidate will need to show a good knowledge of at least some of them. They include Wireshark, Traceroute, Putty, Supervision, Metrology, Nmap, SolarWinds, IP Scanners and Netmiko. Certification from various accredited providers will also help the individual’s job prospects.

Career development - What is the next step after Network Administrator?

Those who advance to the role of Network Administrator often do so after working as an IT Assistant, Front-End Developer, Back-End Developer or Full Stack Developer. At a later stage, there could be opportunities to become an IT Manager, Director IT, Network Architect, IT Project Manager or Chief Information Officer.

Salary and remuneration - How much does a Network Administrator make?

Network Administrators work in a high-profile role, and salaries and benefits packages are in line with this.

Michael Page

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What is an IT support specialist

Carys Chua — Fri, 10 Jun 2022 02:39:20 +0000

What is an IT support specialist Carys Chua

The major advancements in technology, coupled with its implementation across all business facets, has spurred the growth in demand for IT support specialists in almost all industries.

From providing assistance and technical support to users to helping them troubleshoot their devices or solve software issues, the job IT support specialists do is integral, especially considering the growing dependence on the latest gadgets and tech.

In a global commerce setting, all IT support roles have become increasingly important, in part because corporations have come to rely increasingly on their networks, systems and applications. IT support specialists will have a crucial input into all aspects of a company’s infrastructure, including hardware, software, and the cloud.

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IT support job duties and responsibilities

IT support specialists provide a myriad of vital services that businesses will leverage to ensure all their operations are running smoothly and efficiently. Some of the main responsibilities that will be handed to them include the provision of technical support to computer users, troubleshooting hardware and software problems, resolving network connectivity issues, and training users on new systems and applications. This requires them to possess a combination of technical know-how and interpersonal skills to assist users in a friendly and professional manner. Other job duties IT support specialists may be required to undertake include maintaining IT systems, designing and implementing IT solutions, and providing advice and consultancy on digital solutions for the business.

While these are among the more common responsibilities that will be assigned to IT support specialists, there are numerous other areas where they might find themselves involved in, such as:

Providing technical support to all employees, and to clients, end users and relevant stakeholders
Assisting with a wide range of issues, including connection problems, data access, network failures, poor computer performance and cloud migration
Commissioning and installing upgrades, repairs, maintenance programmes and data transfers
Solving problems with various appliances, including printers, scanners, desktop and laptop computers, handheld devices, and servers
Creating IT tickets via ticket-tracking software and monitoring progress of individual task pathways

Qualities needed to be a successful IT Support Specialist

The best IT support specialists will have a robust all-round knowledge of their industry, along with the skills to match. They will be able to solve problems as quickly and efficiently as possible, while still maintaining a calm and methodical approach to the job at hand. One of the tougher, yet crucial, jobs IT support specialists will find themselves doing oftentimes is explaining technical issues to non-technical personnel, which requires them to have an abundance of patience and understanding.

It is also advantageous if individual candidates can display a methodical approach to troubleshooting, and to take on a leadership role and mentality by remaining in control and keeping everyone on the same page even in situations where other parties within the business are getting increasingly stressed or worried. A keen attention to detail is essential, as is the need to be flexible when juggling the needs of various departments as some projects will be considered more important than others and have tighter deadlines. There will also be times when working alone will be the norm, so self-motivation will be key.

Finally, a can-do attitude never goes amiss in the skills needed to succeed as an IT support specialist as exuding positivity will help to reassure end users that their IT needs are in good hands, even when situations seem to be getting out of hand.

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Qualifications and technical skills IT support specialists need

To succeed in IT support, candidates need to have a good all-round knowledge base and skillset, including in programming languages, digital marketing, cybersecurity, software development, data science, technical writing, full stack development and common operating systems. In many ways, an IT Support Specialist can be seen as a genuine all-rounder.

While there are occasions when vacancies in this field don’t require a bachelor’s degree, most of the time it will be a requirement, preferably in a relevant discipline such as computer science, computer programming, information technology or computer engineering. For those seeking internships and apprenticeships, school and college diplomas will usually be a must-have.

IT support career development - What pathways are available?

As technology continues to grow and evolve, so too do the employment opportunities for IT support specialists, given the integral role they play for companies. Businesses will constantly have the need for skilled, knowledgeable IT professionals to ensure that their systems remain secure and in working order. IT support specialists who have built their careers in this field can look forward to plenty of senior roles, such as senior IT manager, director of tech and lead systems engineer. Alternatively, they even have the option to branch out to specialist areas, such as cybersecurity, program and project management, cloud computing and programming.

IT support salary and remuneration

The base salary being offered to those starting off as an IT support specialist is incredibly competitive as businesses are eager to attract top-tier talents to work for them. As individuals gain more experience and start expanding their skillset, it allows them to take the next step up in their career as an IT support specialist and seek a higher salary.

Start your IT support job search today

With plenty of IT support jobs available, there are positions open that cater to those just starting out in the industry or for individuals that feel they are ready to take on a more senior role.

IT Support Specialist Job Offers

Michael Page

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The role of Service Manager

Hervé Caux — Thu, 09 Jun 2022 10:18:49 +0000

The role of Service Manager Hervé Caux

The IT department in any large corporation will be involved in several important activities, often activities that transcend traditional departmental boundaries, and overseeing them all will be a Service Manager. This highly important individual will have a role that connects with all parts of the business, with a particular emphasis on hardware and software applications, computer networks and various systems and processes.

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Duties and responsibilities - What does a Service Manager do?

A raft of responsibilities come under the ownership of a Service Manager, including:

Nurturing mutually rewarding relationships with clients, suppliers, support staff and security personnel
Introducing innovative solutions that will improve client services without negatively impacting the company
Setting targets and goals for IT staff, and monitoring performances against them
Working closely with external providers of technology, software, and security services
Managing a team of IT specialists, to include recruitment, development, training, and discipline
Pinpointing the need for updates, migrations, and upgrades

Qualities needed for a successful Service Manager

Service Managers tend to be highly experienced specialists who are able to maintain an extremely close attention to detail. They will have a thorough understanding of hardware, software applications, business processes and how they affect a business environment, allied to a sound knowledge of the principles of networking and cloud computing.

There’s far more to this role than technical expertise, however. Successful Service Managers will be inspirational leaders, dynamic individuals who are able to bring together the talents of an often-disparate group of individuals to create a powerful force for change and improvement. A background in people management will prove to be a major advantage for any candidate.

It’s also vital for Service Managers to be good communicators. They will need to get their message across to the team, of course, and they will also have to know how best to report back to senior management about the daily running of their department. An insistence on accuracy allied to an analytical mind will go a long way in this role.

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Qualifications and technical skills - How to become a Service Manager?

Potential employers will be looking for candidates with a strong academic background, preferably including a bachelor’s degree. Relevant subjects include computer science, advanced mathematics, computer programming and information technology. Proven examples of critical thinking, interpersonal communication, project management and team leadership will also prove useful in an application.

Competence in various IT system management applications will also be a potential game changer. They include the likes of SolarWinds, N-able Suite, ManageEngine ServiceDesk Plus, Alloy Navigator and ServiceNow. A good knowledge of computer languages can also be seen as beneficial in some roles.

Career development - What is the next step after Service Manager?

Career development in the IT sector is highly impressive, and there are many potential paths for an IT Service Manager to take. They include the possibilities offered by roles such as Lead Service Manager, Head of Service Management, Director of IT, Head of Cybersecurity and more.

Salary and remuneration - How much does a Service Manager make? Is it a good career?

IT Service Manager is an important and prestigious role, and the salary packages in the current market will reflect this.

Michael Page

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What is an IT Project Manager? An Overview and Job Description.

Carys Chua — Thu, 09 Jun 2022 07:52:10 +0000

What is an IT Project Manager? An Overview and Job Description. Carys Chua

IT Project Managers play a crucial role in any business organisation. They will oversee and organise the adoption, implementation, and smooth operation of all aspects of the company’s IT infrastructure. This can include relatively standard software packages all the way up to overly complex hardware and software installations and deployment that affect every aspect of the organisation’s functionality. Enterprise Resource Planning (ERP) is often a key part of the role in improving efficiency across the enterprise.

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Duties and responsibilities - What does an IT Project Manager do?

At the core of the IT Project Manager job description, you need to ensure that your team delivers high-quality projects on time and within budget. You are responsible for ensuring project progress and leading project planning meetings with senior management, departmental heads, and relevant team members to identify project requirements, goals, and objectives.

Key roles and responsibilities of a project management professional

An IT Project Manager is responsible for overall project performance. One of the key metrics you will be measured on is that all projects are completed in full, within budget, and in line with pre-determined timescales.

An IT Project Manager will usually start off by performing strategic analysis. The project scope or requirements, required resources, and technical team size are just a few of the items that need to be fully understood to successfully deliver projects. Developing schedules will be done so that the IT Project Manager can start coordinating project team members to start delivering parts of the project.

Using knowledge of project management processes, you will provide project status on a regular basis and report potential issues to the appropriate people, including clients, stakeholders, and team members. This will require strong analytical skills and attention to detail.

Working alongside clients, stakeholders, suppliers, and contractors is a critical aspect of your role. IT Project Managers streamline processes, review completed installations to improve the implementation of future projects, and manage teams of individuals both within the company and without as part of their IT Project Manager roles and responsibilities. Your goal is to maximise performance and minimise potential problems.

With some of the projects you manage, you must also understand any relevant legislation, both locally and internationally, that can affect the legality of IT project implementation. This may require extensive research and collaboration with legal experts to ensure that all projects meet regulatory requirements.

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What qualities and experience will you need to be a valued IT Project Manager?

Successful IT Project Managers will usually have several years of experience in such a role, as well as formal qualifications in a discipline like engineering, computer science, business administration or business management.

A working knowledge of the project management methodologies commonly used in IT, such as Agile, Waterfall, and Scrum, is also required. Similar positions include the likes of Program Manager, Operations Manager, and IT Planner.

There are several personal qualities that will you help you in this role. You’ll be able to perform to the highest standard even when the stress levels are high, and you’ll be adept at seeing the big picture. Attention to detail is a must, and a methodical approach will be a major advantage.

Good communications skills are a must with this role, whether you’re reporting on the progress of projects with company directors or dealing with a supply chain that isn’t doing what it should. There will be times when your leadership skills will be put to the test, so the ability to remain calm under pressure will be a great help. In addition to this, you’ll need to know when to lead from the front and when to delegate.

Time management skills are crucial. Being able to focus and manage your own and the teams time when there are many plates spinning is of course part of the definition of a Project Manager.

Qualifications and technical skills - How to become an IT Project Manager?

With both IT and Project management skills being relevant to the role of an IT PM there are a range of qualifications that can be relevant for the role which may be outlined in the job description.

IT qualifications can include Microsoft or Cisco certifications while those from a support background may have CompTIA, or equivalent, certification.

Sought after Project Management Qualifications include: PRINCE2, Scrum and PMP certification.

Career development - What is the next step after IT Project Manager (IT PM)?

IT Project Manager jobs are available at junior, intermediary and senior levels.

The most experienced individuals will often be working as Senior or Lead IT Project Managers. Beyond this level, career progressions would be an IT Director, Head of IT or even a Chief Technical Officer (CTO).

Salary and remuneration - How much does an IT Project Manager make?

As befits a senior role in a high-powered, often stressful, environment, an IT Project Manager salary can be high, often with an excellent benefits package attached.

Salaries will depend on experience and the parameters of the actual role, of course, but the rewards can be impressive.

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The role of Security Architect

Hervé Caux — Wed, 08 Jun 2022 09:23:52 +0000

The role of Security Architect Hervé Caux

In an era in which attacks on commercial computer systems are on the increase, the role of Security Architect has become hugely important. Security Architects design, develop and implement systems that prevent the infiltration of malware and other hacker-related intrusions across the IT network, thereby helping organisations to continue their activities without encouraging costly and damaging situations.

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Duties and responsibilities - What does a Security Architect do?

There are several important responsibilities for Security Architects, including:

Anticipating potential security threats, and acting upon them in time
Drawing up plans for future company safety, and communicating progress to senior management
Implementing new software to protect against intrusion, and monitoring relevant progress
Making important risk-based decisions regarding security, in line with company policies and national and international legislation
Understanding the methods and tactics adopted by hackers and reacting accordingly to their actions
Identifying weak points within the company’s systems and passing such information on to senior management
Setting user protocols for relevant individuals and monitoring their subsequent usage

Qualities needed for a successful Security Architect

To be a success in such a role, the individual will need to display several personal qualities. They include the ability to understand the organisation’s computer systems, a naturally curious disposition, and an awareness of the need to be sensitive when handling valuable information. It will also help if the candidate is intuitive, expressive and possesses excellent communications skills.

Security Architects must know how to develop and install robust security systems, often in a relatively short space of time, and to be able to monitor their effectiveness in an analytical and dispassionate manner. The ability to test for weaknesses is a must and will sometimes be done with the help of an ethical hacker.

By their very nature, Security Architects tend to be good judges of character, and will be keen to continue learning throughout their careers. This is a sector that doesn’t stand still, so they need to be adaptable, intelligent, and open to change. In larger organisations, the actions of a Security Architect will be highly influential, so born leaders with excellent decision-making abilities will invariably succeed.

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Qualifications and technical skills - How to become a Security Architect?

In most cases, potential Security Architects will have a strong academic background, often in subjects such as information technology, cyber security, computer science, and potentially experience in the likes of business planning, application development IT risk management or systems analysis. Certification from a relevant body such as the International Information Systems Security Certification Consortium will often prove a big help with applications.

A thorough understanding of cybersecurity and how it affects the modern business world will be necessary. This includes knowledge of the main operating systems; Windows, UNIX, and Linux along with networking; LANs, WANs, VPNs, routers, and firewalls. An awareness of frameworks such as COBIT can also be beneficial. It is important in this role to be able to garner information from abstract sources and turn it into practical ways to support a commercial enterprise.

Career development - What is the next step after Security Architect?

Those who come into this role usually do so from formal education, but for others there can be a somewhat circuitous route via roles in other branches of business. Career advancement for Security Architects will often involve a step up to roles such as Senior Security Architect or Lead Security Architect, and sometimes on to that of Director of Security.

Salary and remuneration - How much does a Security Architect make? Is it a good career?

The various levels of this position will provide a wide salary scale, so for those at the top there is excellent financial reward for such a coveted and vital role, in addition so some very impressive benefits packages.

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The role of Scrum Master

Hervé Caux — Wed, 08 Jun 2022 04:32:39 +0000

The role of Scrum Master Hervé Caux

The role of Scrum Master has evolved in recent times, but the basic tenets remain the same. It involves leading, coaching and inspiring a team to turn visions into reality. For all aspects of the overall project, the Scrum Master can be described as the go-to individual, the one who can facilitate the smooth passage of ideas, concepts and, ultimately, products within the target timeframes.

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Duties and responsibilities - What does a Scrum Master do?

This is a highly responsible role, with a list of duties that includes:

Creating a working environment that nurtures talent, removes obstacles and inspires creativity
Ensuring distractions and interruptions are kept to a minimum, for the team to work as effectively as possible
Promoting team dynamics to maximise opportunities
Coaching team members in the adoption of Scrum frameworks and the way they affect the team overall
Working within timeframes and budgets, and making sure all Scrum members are aware of such issues
Bringing together the required strands to strengthen the whole, including knowledge, skills, experience, and creativity

Qualities needed for a successful Scrum Master

A Scrum team will consist of several highly committed and highly driven individuals, and the Scrum Master will need to be just as dedicated. Managing a talented group which has the will to succeed can be difficult, so the role suits a person who is just as capable of listening as they are of talking. Handling stress when the pressure is on will also be a major factor of the job.

While the role tends to suit those who consider themselves to be born leaders, it’s also worth noting that sometimes the Scrum Master will be the one being led, especially on occasions when input from the Scrum is at its most intense. The ability to read people and to read situations should be at the very top of the list of required attributes.

Scrum Masters often act as a bridge between Scrum members and the outside world, so there will be a need to liaise accordingly with customers, clients, suppliers, and other stakeholders. The role in general requires someone who’s adept at conflict resolution, personal development, self-discipline, and strategic planning.

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Qualifications and technical skills - How to become a Scrum Master?

Successful Scrum Masters will have a thorough understanding of the principles of Scrum, and will have studied the concepts of Agile Methodology in the past. There are several applications that can help with the role, including the likes of Product Backlog, Sprint Backlog, Velocity Chart and Task Board. Agile project management tools include Jira, Clubhouse, Pivotal Tracker, Trello, ScrumDesk and VivifyScrum.

While required academic qualifications needed for such a role will differ from one employer to another, most of the Scrum Masters will have a bachelor’s degree in subjects similar to computer science. Experience in the development using Agile and Sprit methodologies along with certifications such as CSM (Certified Scrum Master) will be seen as a major plus point in an application.

Career development - What is the next step after Scrum Master?

Effective Scrum Masters are constantly evolving and developing, and they tend to have a career path reflects this, Many go on to mentoring roles, overseeing the careers of other Scrum Masters, and some go on to become Product Owners, in part because they enjoy being part of a dynamic team. In some cases, there can be opportunities to become QA Directors and Development Managers.

Salary and remuneration - How much does a Scrum Master make? Is it a good career?

Scrum Masters earn very well, especially if they are experienced and have a proven track record of success.

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What is a Systems Engineer? An Overview and Job Description

Carys Chua — Tue, 07 Jun 2022 02:56:35 +0000

What is a Systems Engineer? An Overview and Job Description Carys Chua

Businesses in all sectors of industry employ Systems Engineers. The role is highly skilled and extremely important where individuals develop, install, operate, and monitor systems based on the needs of the consumer. The result of this process helps the company to enhance customer experiences and increase revenue streams. This is an interdisciplinary role that provides a great deal of variety in terms of the Systems Engineer role and responsibilities.

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Duties and responsibilities - What does a Systems Engineer do?

The Systems Engineer job description and role, is vast and complex. Within your role as a Systems Engineer, you are responsible for evaluating the current operating systems and identifying potential improvements in terms of efficiency and effectiveness. This requires a keen eye for detail, critical thinking skills, and an understanding of the business requirements.

Systems Engineer Responsibilities

Your role involves the installation, configuration, improvement, and monitoring of the new as well as installed systems. Using system management tools and armed with your knowledge in systems engineering, you will assess the implications of their usage on the business. You need to be able to work closely with affected departments and other interested parties, including the potential need for training.

Another key responsibility, as part of a Systems Engineer’s job description, is identifying potential issues for users and implementers. This requires excellent communication and interpersonal skills, as well as a sound understanding of the system's capabilities and limitations.

Collaboration with team members, end-users, clients, suppliers, and stakeholders is vital, with a focus on continuous improvement. You need to be able to integrate new systems within existing infrastructures, emphasising the advantages, and minimising disruption.

Your role also involves communicating performance levels to senior management, often via presentations or reports. You need to be able to explain complex technical concepts in a clear and concise manner, and to provide recommendations based on your analysis and insights.

Overall, as a System Engineer, you are a critical member of the team, responsible for ensuring that the organisation's systems are operating at peak performance, and that the business is optimising its use of technology to achieve its goals.

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What qualities are needed to be a successful System Engineer Career?

The best System Engineers tend to be adaptable and can perform to the highest levels when working on even the most complex of operations. They will be skilled at problem-solving, will possess confidence in their own abilities and will revel in the challenges that come their way. Identifying problems and fixing them quickly will be always a major advantage.

Being a good communicator, especially when passing on highly technical information to non-technical individuals, will be a must. There is also a need to be good when working as part of a team, and to understand the value of input from those looking at issues from a slightly different angle.

Those offering a differing perspective can include Software Engineers, System Administrators, Directors of IT and Network Engineers.

Formal qualifications are often a pre-requisite when pursuing a Systems Engineer career. They should ideally be in relevant disciplines such as software development, system engineering, project management, system analysis, and the like. There are several specialisations in this field, including biosystems, logistics, software, and transportation.

Qualifications and technical skills - How to become a Systems Engineer?

Experience in any of several relevant fields will help in job applications. Prospects can also be improved if the candidate has certifications such as Microsoft Certified Systems Engineer (MCSE), Red Hat, Citrix, Cisco Certified Network Professional (CCNP) and Oracle Java. Your ability to maintain operating systems will depend on knowledge from these certifications. A thorough understanding of relevant tools will be expected. These tools can include the likes of Teamcenter, MagicDraw, Enterprise Architect, Rational Rhapsody for Systems Engineers and Innoslate.

Many companies will ask for, at minimum, a Bachelor's degree. Once you become certified, work experience specialisation in computer systems will be crucial to career advancement. Some examples of specialisation include system architecture, access control systems, mission critical infrastructure, and system security. Most systems engineers will also have know-how in service development cycle and application software development.

System Engineers work in a wide variety of industry sectors, so there could be sector-specific applications that need to be researched and understood.

Career development - What is the next step after Systems Engineer?

This role is fast paced, highly skilled and quick to change. The career path of a Systems Engineer often begins with general engineering and software development, and of course many start their career with an internship. Later roles for those with the skills and experience can include Senior Systems Engineer, Lead Development Engineers, and Head of IT.

Salary and remuneration - How much does a Systems Engineer make?

In all corporations, the role of Systems Engineer is a highly important one, and as such the salaries can be excellent. Particular factors include experience, knowledge, and specific value of the individual to the business.

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What is a Software Developer? An Overview and Job Description

Carys Chua — Mon, 30 May 2022 03:25:54 +0000

What is a Software Developer? An Overview and Job Description Carys Chua

The role of the Software Developer has evolved greatly in recent years, as has its importance to commercial corporations in all parts of the world. The main job of a Software Developer in corporate organisations is the creation and adaptation of computer programs, although this is obviously a somewhat simplistic description. Their remit can cover a range of applications, including programs, processes, networks, upgrades, patches, migrations, DevOps, and testing.

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Duties and responsibilities - What is part of a Software Developer’s job description?

It is your responsibility as a Software Developer to make software programs that meet the needs of customers and end users. High-quality software design, development, and maintenance will be your responsibility, and this will need tight collaboration with customers, project managers, and other stakeholders. Understanding their needs can help you create software solutions that are on par with or better than their expectations.

Software Developer responsibilities

Part of your job description will be to create specific code for software applications using a range of programming languages, frameworks, and tools. This code that you develop must be tested thoroughly to ensure it is free from bugs and runs smoothly before it is deployed to the end-users.

Creating specific code for software applications using a range of programming languages, frameworks, and tools is part of your daily job duties. Any code developed must be tested thoroughly to ensure it is bugs free and runs smoothly before it is deployed to the end users.

You will also be responsible for collaborating with clients to gather and analyse their requirements for software applications. Then with these requirements as inputs, you will design and develop software that best meets the needs of the client.

To create user-friendly processes and systems, one must utilise various development tools and design software that is intuitive, efficient, and easily navigable. This entails outlining the software application's design and using flowcharts to delineate each step of the process, enabling both the development team and the client to comprehend how the software functions.

In addition to designing and developing software applications, a Software Developer’s role is to arrange for upgrades and repairs to existing software applications. This may involve troubleshooting and debugging code to identify and fix problems or working with other developers to integrate new features or functionalities into existing software.

What qualities are needed to be a successful Software Developer?

Working in software development can be stressful, so an ability to perform well under duress will go a long way. Working alone and as part of a team will be required, so the role will suit adaptable individuals who can remain self-motivated as and when necessary. The best Software Developers tend to have heightened problem-solving skills and highly analytical approaches.

If the job is in a specific industry sector, it's essential for candidates to comprehend the business's structure and operational preferences to succeed in their role. Several fields offer excellent opportunities for talented Software Developers, including systems design, manufacturing, finance, publishing, and engineering.

There will be occasions when deadlines are fast approaching, so the ability to manage time limitations will be advantageous. And of course, every Software Developer will have a strong eye for detail and an unerring commitment to accuracy. At times the role may require leadership if you lead a small team of developers.

Lastly, Software Developers are responsible for communicating on progress with senior management via reports, meetings, and presentations. To ensure the smooth progress of projects, it is essential to provide consistent updates on their status, address any obstacles or difficulties that may arise, and propose effective solutions to overcome them.

Qualifications and technical skills - How to become a Software Developer?

Not all Software Developers have a bachelor’s degree from a recognised university, but those who do tend to have focused on subjects such as computer science, software development, programming, information technology or advanced mathematics. Those that don't have a degree in computer science will usually have significant experience and have grown their technical skills in similar roles with previous employers.

In most cases, successful candidates will be able to show an understanding of various technical applications, including processes such as Git, Kubernetes, Docker, and Jira. It is also commonly seen in a Software Developer job description the need to know the software development life cycle.

Often Software Developers work closely with other disciplines when they develop software. For example, if they are working on underlying systems for an advertising agency, it may require them to work with the marketing team.

So being a skilled Software Developer and developing your career is more than just learning coding languages. It will also require good communication skills.

With more knowledge, a candidate has a greater chance of finding a suitable role in the job market.

Career development - What is the next step after Software Developer?

Those who have progressed from Junior Software Developer can look forward to a rewarding career path. As your career progresses in software development, several tempting possibilities can open up, including the chance to work as a Senior Software Developer, Lead Software Developer, Technical Architect, Software Development Manager, Chief Technology Officer and Director of IT.

Salary and remuneration - How much does a Software Developer make?

A career in software development offers excellent salaries and tempting benefits packages are the norm in the job market, as befits a senior role like Software Developer.

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Frequently asked questions

What do Systems Software Developers work on?

Software that controls the essential functions of computer systems is designed and created by systems software developers. Operating systems, network software, and database management systems are just a few of the systems software types they work on.

Are Software Engineers the same as Software Developers?

Several duties are shared by software engineers and developers. Although there are similarities between the roles, there are also important differences between software engineers and computer scientists.

Software engineers may have a range of responsibilities, including project management, software testing, and the creation, maintenance, and enhancement of complex software systems. They develop scalable and reliable software solutions by applying their understanding of engineering concepts and software design patterns.

While working closely with software engineers to make sure the code is in line with the overall architecture of the software system, software developers generate and test code to construct software applications. They could also work on software maintenance, debugging, and troubleshooting.

What is software engineering?

Software engineering is the process of designing, creating, testing, and maintaining software applications using engineering ideas and techniques. It entails applying methodical, focused, and quantitative techniques to create high-quality software that satisfies user demands.

Requirements gathering, software design, coding, testing, and maintenance are just a few of the many tasks that go under the umbrella of software engineering. It involves the use of numerous tools, processes, and frameworks to guarantee that software products are built efficiently, effectively, and with few errors.

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The role of IT Program Manager

Carys Chua — Wed, 16 Mar 2022 01:45:06 +0000

The role of IT Program Manager Carys Chua

An IT Program Manager plays a crucial role in corporations across the world, taking responsibility for the successful implementation and operation of all the company’s IT programs. A major part of this job will be the need to coordinate overall strategies often while managing several different programs, each of them designed to enhance overall operations.

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Duties and responsibilities - What does an IT Program Manager do?

Several responsibilities will be held by the IT Program Manager, including:

Identifying potential risks and threats to current and future programs, often in collaboration with senior managers
Taking ownership of program and project budgets and managing overall delivery of them
Producing program reports for department heads, directors, end users and other stakeholders
Planning future program activity, including consultations with project sponsors, analysis of requirements and arranging timeframes
Managing program and project teams to ensure completion on time and within budget
Coordinating third party contributions throughout the life cycle of the program

Qualities needed for a successful IT Program Manager

This is a role that suits a highly organised individual, someone who can work well under pressure and will be adept at keeping a strong focus on the result. It is important to note that the required skills and responsibilities will often change at various times during the execution of a particular program. An understanding of planning techniques and how they relate to specific tasks will be a major benefit.

IT Program Managers will need to be extremely effective people managers as well. The role calls for decisive leadership allied to excellent interpersonal skills. There will undoubtedly be times when the pressure is ramped up, so an ability to remain focused while others may not will be important. Bringing together the various members of the program team will also be crucial.

In addition to everything else, all IT Program Managers will need to show a clear understanding and a broad knowledge of the company’s business, including of course in relation to how programs can affect the overall bottom line. Therefore, a commercial mindset will understandably be seen as an advantage.

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Qualifications and technical skills - How to become an IT Program Manager?

This is rightly regarded as an important senior role, so successful applicants will usually have to be possess a background in a similar position, preferably with a prominent corporation. Some form of stakeholder management experience will often be a prerequisite for many employers.

A strong academic record can also be beneficial, preferably with a bachelor’s or master’s degree in a relevant subject related to IT. Those subjects include the likes of computer science, information systems, information technology, business management and systems analysis. Experience of Project management software and processes is also often requested.

Career development - What is the next step after IT Program Manager?

Previous roles for successful IT Program Managers can include Project Manager, IT Manager, Systems Analyst and DevOps Specialist. Further up the career ladder, there may be opportunities to work as a Senior Program Manager, Portfolio Manager, IT Director, Lead Technical Program Manager or Director of Planning.

Salary and remuneration - How much does an IT Program Manager make?

This is a role of vital importance to many corporations, and the salary will reflect the fact that IT Program Managers are in great demand.

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The role of IT Manager

Carys Chua — Mon, 14 Feb 2022 05:54:42 +0000

The role of IT Manager Carys Chua

The IT Manager in all types of corporations carries a great deal of responsibility, centred mainly on organising, implementing, and maintaining the computer systems, networks and applications that help to run the company’s operations. The focus will differ slightly from one business to another, but in most cases, it will also include managing a team of IT professionals as well.

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Duties and responsibilities - What does an IT Manager do?

There are many duties that fall to the IT Manager, including:

Ensuring the accuracy and integrity of relevant hardware and software applications
Checking security of the system on a regular basis
Implementing training schedules for all members of the team and on occasion for other employees
Arranging for regular audits of the system, often in collaboration with an IT Auditor
Managing annual budgets for the department and reporting such information to senior management
Instigating and managing major IT projects in accordance according to business needs and budget restrictions, including system updates and migrations
Assessing opportunities for improvement via inspirational leadership and innovations in IT products and processes

Qualities needed for a successful IT Manager

The most successful IT Managers possess a varied range of personal qualities, including the ability to manage and motivate people in a positive and rewarding way. IT departments tend to feature an often-disparate group of talented individuals, and it is important for the Manager to bring them together in a cohesive manner for the team to obtain the desired goals.

Time management will also be a requisite quality, especially when installing new systems and end users are getting used to the way they work. There will be times when IT Managers must explain new technologies to others, including senior management, so effective skills in communications will be of particular importance.

This is also a role in which a firm grasp of IT infrastructures and how they affect the business is a must. Sound knowledge of existing applications is a requirement, of course, but there is also a need to keep a close eye on new innovations in information technology as and when they come along. This is a challenging role, and it calls for someone with a multitude of talents.

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Qualifications and technical skills - How to become an IT Manager?

While much of an IT Manager’s role may be centred on managing members of the team and business processes, there are several technical abilities that the individual should be able to call upon. Knowledge of issues such as programming languages, operating systems, legal compliance, cybersecurity, data analysis and project management may all be sought out by potential employers.

Required qualifications can differ from role to role, but in general a realistic candidate will need previous experience of working in IT operations as well as a university degree. This needs to be in a relevant subject such as computer science, information technology, information systems, business management or digital media. Experience in leading project teams in a similar discipline can also be advantageous.

Career development - What is the next step after IT Manager?

Those who go on to become IT Managers often do so via working as a Software Engineer, Program Manager, Full Stack Developer or Project Manager. Then further along the career path come opportunities to work in roles such as Senior IT Manager, IT Director, Director of IT Services and Chief Information Officer.

Salary and remuneration - How much does an IT Manager make?

IT Managers have a highly important role to play in the modern business world, and their salaries and benefits packages reflect that importance.

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What is a Business Analyst?

lorayu — Fri, 03 Dec 2021 06:46:48 +0000

What is a Business Analyst? lorayu

Modern-day businesses are a complex web of next-gen technology, outdated systems, and everything in between. The way businesses operate is always changing for the better as new solutions are put in place and refinements are added to existing processes. Business Analysts play a huge role in making this possible and are often some of the most crucial players when it comes to the success of a business.

But what exactly is a Business Analyst? Put simply, the role of a Business Analyst is to collect and interpret data from various sources and use that data to improve the company’s systems and processes. The changes made can be small, minor improvements, or complete overhauls to existing operations. The recommendations made to senior management can make an enormous difference to the success of the company, and that’s why an effective Business Analyst will be seen as an important individual within the organisational structure.

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Duties and responsibilities - What does a Business Analyst do?

The job description of a Business Analyst will vary from business to business depending on what the current objectives are. The ultimate goal of a Business Analyst is to find a solution for a specific problem or area of improvement. To do so, they will take into account plenty of research and business data to articulate a potential solution to managers. With this in mind, Business Analyst jobs can be viewed as the middlemen between IT teams and managerial staff.

In more detail, there will be a range of duties in any given working week, including the likes of:

Identifying problems and recommending appropriate action based on statistical data to senior management and relevant department heads
Preparing reports on efficiencies and inefficiencies and communicating such information to those who need it
The development of in-depth E2E test cases to improve business systems
Supervising, training, and recruiting members of the team for both short- and long-term departmental development
Overseeing quality control issues regarding processes and identifying the potential for improvement
Researching new technological developments that could help the company’s systems become more effective and more efficient

In some organisations, the Business Analyst role will be in a stand-alone department often working along with System Analysts, while in many others it will sit within the IT section.

Qualities needed for a successful Business Analyst

Ideally, candidates will have an undergraduate or postgraduate degree in a discipline related to business information, computer science, systems development, or business management. However, it is worth noting that some corporations are willing to hire those with degrees in other areas or even lesser qualified individuals if they show certain personality traits instead, and have experience of analysis and analytics. If this is your case, it is recommended to explore options such as internships or more junior positions to try to get an easier entry into the industry.

The traits and skills needed to be a successful Business Analyst will be centred on the ability to identify potential issues, to act upon them and to liaise with others along the way. Accordingly, ideal candidates for such a role will invariably have an analytical mind, be effective problem solvers, and be determined individuals with a methodical approach and a strong desire to make a difference. They will also need to be a good communicator, especially when discussing issues with senior management. For many jobs, this is crucial as Business Analysts will be expected to explain the basis of their thoughts and ideas in a non-technical way.

Ideally, Business Analyst candidates will need to be skilled researchers and will fully understand the concept of data modelling, descriptive analysis, diagnostic, predictive and prescriptive analytics. They will also have a strong awareness of business management and an understanding of the latest trends in the way national and international commerce operates.

Relevant experience in this area will help in finding several suitable vacancies that will open interesting career avenues. Similar roles which could help in becoming a Business Analyst include Enterprise Analyst, Business Architect, Functional Analyst and Business Systems Analyst.

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Qualifications and technical skills - How to become a Business Analyst?

While deep technical knowledge is generally not required, experience with data visualisation tools such Tableau, Power BI and Google Data Studio is useful, especially for data modelling of large data sets. Machine learning is also increasingly used for forecasting and data mining, so experience here is often considered preferential. For those with a more hands-on approach programming in Python and visualisation with tools such Jupyter Notebooks is often utilised.

Industry-specific qualifications can be a prerequisite and are available from several accredited bodies:

BCS, The Charted Institute of IT
IIBA, The international Institute of Business Analysis
PMI, Project Management Institute
APMG, which includes a specialist Agile Business Management certification

It is also worth noting that many people become Business Analysts after working in other fields such as accounting or in tech. The skills and experience gained in these jobs can be highly transferable to a Business Analyst role.

Career development - What is the next step after Business Analyst?

As a career path, the role of Business Analyst can be extremely rewarding. Many of the most successful in this role will have started as a Junior Business Analyst and worked their way up Lead Business Analyst along the way. In the latter position, responsibilities will include a greater emphasis on planning, often with a ‘bigger picture’ approach to the employer’s systems and processes. This can lead to senior Project Management, data analysis, and portfolio manager roles among more. Some of the most successful candidates will even be able to find their way into C-suite positions for a very fruitful career.

The skills gained from spending years as a Business Analyst could also be invaluable for those who have the goal of starting and running their own business later down the line. Being able to identify inefficiencies and provide solutions among much more are qualities that good managers possess.

Salary and remuneration - How much does a Business Analyst make?

Salary packages for Business Analysts are commensurate with the value added to the business and generally command a good salary. The full package will depend on the experience of the individual and the scope of the overall role. With a good CV and a quality track-record, experienced Business Analysts are sure to attract businesses with a large budget.

Is being a Business Analyst a well-respected career choice?

Business Analyst jobs are well respected all around the world, including Hong Kong. Especially in such a competitive business environment, Business Analysts are in high demand. This ensures plenty of job opportunities and the ability to command higher salaries. On the whole, Business Analysts are reported to have high job satisfaction.

Find your next Business Analyst role with Michael Page

Michael Page prides itself on being able to connect thousands of individuals with their dream jobs. We have connections in a huge array of industries looking for skilled Business Analysts to add to their teams. Click the link below to browse some of the currently available roles.

Feel free to register an email job alert with us to get notified of new positions that we think may be of interest to you. For more bespoke recommendations, remember to send our team your CV.

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The role of UX Designer

lorayu — Thu, 25 Nov 2021 03:02:00 +0000

The role of UX Designer lorayu

All of us rely on computer or cell phone screens at some point in the day now, and both the way we use them and the relevant enjoyment we get from doing so can depend in a large part on the skills of UX Designers. Creating the best possible user experience is a hugely significant role in the modern world, and for commercial organisations the better that experience the greater the revenue.

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Duties and responsibilities - What does a UX Designer do?

Skilled UX Designers will need to show competence in several important duties, including:

Communicating with clients to understand their requirements
The creation of various aspects of the end user experience, including storyboards, wireframes, and screen flows
Manufacturing working prototypes for testing purposes
Seeking and utilising user feedback, and reacting accordingly to opinions
Establishing the quality of the user experience and streamlining it to the best effect
Liaising at all times with senior management, clients, end users and stakeholders, often via presentations

Qualities needed for a successful UX Designer

By their very nature, UX Designers are passionate about their role, excellent at problem-solving and focused on the quality of their end-product. They are very organised, capable of working alone and as part of a team and they excel at time management. Working well under stress is a must in this role because there will be times when the pressure is on, and the deadlines are approaching.

A thorough understanding of the commercial implications of the work they produce is a must, as will a good knowledge of general design principles and how they will impact upon the user experience. In some roles, a UX Designer’s duties will be incorporated with those of a UI Designer, so a grasp on the responsibilities of both positions can be an advantage.

UX Designers can transfer their skills relatively easily from one industry sector to another, so those with a background in retail, for example, will be realistic candidates for similar roles in the likes of construction, logistics, governance, transport and more. Many UX Designers have worked previously in roles such as Visual Designer, Front End Developer, Content Strategist and Back End Developer.

Qualifications and technical skills - How to become a UX Designer?

While some employers will focus more on experience than formal academic qualifications, others will look for individuals with a bachelor’s degree in one of several relevant subjects. Those subjects include computer science, visual design, information technology and web design.

Experience with any of several UX design tools will be important. Popular applications include Sketch, Axure, InVision Studio, Proto.io, Craft, Marvel, Figma, Framer and Adobe XD, and successful candidates will be expected to have knowledge of at least some of these.

Career development - What is the next step after UX Designer?

There are several roles that can become available to those with the relevant skills and experience, including several in senior management. They include the likes of Senior UX Designer, Lead UX Designer, Head of Design, Director of User Experience and Director of IT. The higher the level, the more likely will be the need to lead teams.

Salary and remuneration - How much does a UX Designer make?

Salaries for UX Designers are exceptionally good, even at the more junior levels. The higher the status, the more rewarding both salaries and benefits packages become.

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What is an IT Director?

lorayu — Thu, 25 Nov 2021 02:28:48 +0000

What is an IT Director? lorayu

In order to compete and stay successful, today’s modern businesses require the seamless, efficient and frictionless deployment of technology. No matter the size of an organisation, enterprise or business, technology has accelerated growth and innovation like never before. Thus, technological infrastructure and personnel are must-haves for organisations. This includes important jobs like IT Directors that affect the success of an organisation’s culture and prosperity. IT Director roles also ensure that all IT is safe, secure and working. They are critical members of an organisation's operations to oversee all IT operations and IT teams.

In markets where technology underpins all business, the most valuable tasks nowadays depend on technology. So, the role of an IT Director is especially important to keep workflow streamlined and technology implemented correctly.

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What is an IT Director?

A highly important position within all corporations, the IT Director will have the overall responsibility for the organisation’s networks, systems, hardware, software, and cloud computing operations. This is an interesting role that attracts those with excellent people management skills, an organised mindset, and a strong understanding of all things technological.

The job of an IT Director also oversees the maintenance of all these systems and services on an ongoing basis, ensuring that internal IT operations are well-resourced, well-staffed and running optimally. IT Director jobs are very senior positions as they also help set the overall IT policy or improve IT processes, which is very important for an organisation to meet governance requirements that involve technology. Their role is especially critical when it comes to risk and cyber security too.

Duties and responsibilities - What are the roles and responsibilities of an IT Director?

An IT Director job description covers a range of responsibilities to ensure the organisation's IT infrastructure is running smoothly. The many duties that an IT Director has will include the likes of:

Overall management of technical operations, including management of a diverse team of skilled IT professionals.
Often they also manage IT staff teams, with a responsibility to recruit, evaluate, train, guide and discipline staff.
Implementation, development, monitoring, upgrading and support of IT systems. This includes operating systems, PCs, software applications, telephones, laptops, etc.
Striving to reach several relevant business targets and reporting progress to other directors. They also provide expert advice and support to the organisation on the best way forward in terms of technology.
Managing effective security measures to minimise risks to security. Furthermore, they develop and roll out Standard Operating Procedures (SOPs) for IT teams and other organisation employees to follow.
Increasing end-user satisfaction levels by constantly improving relevant applications
Liaising with partnerships, such as IT support.
Liaising with department heads, system users and other stakeholders to ensure maximum effectiveness of IT operations
Arranging upgrades, migrations and replacements of hardware and software utilities
Oversee the development and implementation of new systems.
Ensuring the company has a suitable disaster recovery policy and adequate contingency plans
Keep up to date with the most recent technological advancements and advise on solutions if necessary.
Create and manage budgets for the entire IT department, such as software licensing.

These are just some examples of an IT Director’s roles and responsibilities. Depending on the organisational structure and industry, there may be other tasks that are not listed here. When applying for an IT Director job role, ensure you read the full list of responsibilities.

Qualities needed successfully apply for an IT Director job

As befits such a senior role, several qualities will be needed to become a successful IT Director. Among them will be an understanding of technical applications that are available now, as well as a comprehension of those to come. A mindset that combines analytical and methodical thinking will be an advantage, and the ability to focus on the small things while remembering the big picture is a must.

Realistic candidates will also have extremely good communication skills, whether listening to the concerns of team members or passing on technical information to other directors. There will be a need to compile reports at times, so those skills will have to be both verbal and written. Directors of IT can expect to be working under immense pressure occasionally, so remaining calm is a definite plus point.

Highly developed leadership skills will be required, and the ability to know what brings out the best in people. IT Directors are, of course, responsible for the overall budgeting, so there will be great emphasis placed on financial skills, including forecasting.

The job of an IT Director also involves making tough decisions. Candidates should have good judgement skills and can make justified decisions. They should also have confidence in themselves and their decisions as this is a leadership role. A truly great IT Director will also have clarity in their vision, clearly communicating what they are attempting to achieve. Focus and organisation are also important to add to an IT Directors’ skills as there can be many IT projects happening simultaneously. They will need to ensure these run smoothly and keep a close eye on IT support teams and governance.

Qualifications and technical skills - What are the skills of an IT Director?

In most instances, potential employers will look for candidates who have gained a bachelor’s or master’s degree in the likes of information technology, computer science, computer engineering or business management. Experience working with relevant computer systems may also be a must, depending on the specific role.

While a Director of IT may not necessarily need to be fluent in computer languages, a good understanding of the strengths and weaknesses of each will go a long way. Recruitment teams may also be on the lookout for candidates who have attained qualifications or certifications in some form of management within a corporate environment. As IT Director jobs are senior roles in an organisation, there should also be evidence of leadership skills, such as several years of experience managing IT teams.

Career development - What is the next step after an IT Director job?

There are several roles that can lead an individual to that of an IT Director job. They can include:

Software Engineer
Software Developer
IT Manager
Assistant IT Director
Cybersecurity Engineer
Web Developer

Later in the career path, there could be opportunities to work as Chief Executive Officer, Director of Operations or Managing Director. Some IT Directors may even move on to roles like Chief Technology Officer or Chief Information Officer. It’s important to note that each organisation has different career transitions. It’s important to look at job role requirements and discuss career stages with an organisation during the interview process to get a better idea of the career path ahead with them.

Learn more about other IT roles that could lead to a position as an IT Director.

Salary and remuneration - How much is an IT Director’s salary?

Salaries and benefits packages for IT Directors are commensurate with similar Director positions in other sectors. As IT Directors handle teams, oversee high-level processes, bear responsibilities, and have a wealth of experience under their belt, an IT Director’s salary is very comfortable. An IT Director’s salary will also depend on the industry, organisation and individual experience and skill.

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The role of UI Designer

lorayu — Wed, 03 Nov 2021 02:33:50 +0000

The role of UI Designer lorayu

With more and more people working from computer screens around the world, the role of a UI Designer has become increasingly influential and noticeably more important. A UI Designer works on user interfaces, creating on-screen environments that are user-friendly, engaging, attractive and easy to operate. As a result, these interfaces can help to promote a more positive view of brands, products, and services.

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Duties and responsibilities - What does a UI Designer do?

A skilled UI Designer will have several crucial responsibilities, including:

Optimising the visual styling of websites, apps, and digital products, focusing on the need to engage consumers and improve their experience
Integrate design elements such as fonts, colours, graphics, menus, user buttons and images
Utilise skills and experience to enhance the user process and to incorporate calls to action
Design and implement systems to connect suppliers and consumers, such as to complete all the steps in an online purchase or to get in touch with vendors
Create the optimum customer engagement from browsing to purchasing, ensuring the experience is enjoyable and repeatable
Communicate the strength of brands and products to the consumer

Qualities needed for a successful UI Designer

Successful UI Designers are extremely driven individuals, with a strong eye for detail and an enhanced desire for consistency. They will understand what is needed for an enjoyable customer experience, one that brings the consumer back time and time again. They will know which combinations of colours, text and graphics are aesthetically pleasing, and they will place great emphasis on the way a finished online page looks.

In addition to these qualities, a UI Designer will need to display an understanding of general design principles and consumer branding. UI Designers often work closely with UX Designers, and in some cases both roles will be incorporated into a single role. Those who succeed in this position will also know about the importance of teamwork, communication, and research.

It is also worth noting that UI Designers are able to work in several industry sectors, including retail, governance, finance, transport and logistics. There is a variety of positions which can help an individual to achieve this role, including the likes of Visual Designer, Content Strategist, Website Designer, Front End Developer, UI Researcher and IX Designer.

Qualifications and technical skills - How to become a UI Designer?

While formal academic qualifications will always help in applications, many employers place a higher premium on the quality of an individual’s portfolio of work. An ability to show awareness of factors such as branding, colour theory, prototyping, design principles and wireframing will go a long way to impress.

There are several tools available to UI Designers, some, or all of which could be crucial in the search for a suitable vacancy. They include Sketch, InVision Studio, Figma, Adobe XD, Balsamiq and Axure. The more advanced the position, the more likely a robust knowledge of some of these applications and workflow tools such as Zeplin or Avocode will be needed.

Career development - What is the next step after UI Designer?

Successful UI Design careers will often lead to more managerial roles, leading individuals, and teams on more complex design projects. Leadership positions will also require more of a big picture view, considering factors such as budgets and deadlines. This can result in senior management openings such as User Experience Director or Chief Design Officer.

Salary and remuneration - How much does a UI Designer make?

UI Designers can ask for particularly good salaries, even at relatively low levels in the corporation structure. As they climb the ladder of success, the rewards become ever more impressive.

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What is a Web Developer? An Overview and Job Description

Hervé Caux — Fri, 22 Oct 2021 09:50:00 +0000

What is a Web Developer? An Overview and Job Description Hervé Caux

The job of a Web Developer is to design, create and maintain websites, providing in the process a cohesive and user-friendly online portal for the use of clients, customers, work colleagues and other interested parties. They incorporate content, images, graphics, videos, and other utilities to make eye-catching sites that users will want to interact with.

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Web developer responsibilities - What does a Web Developer do?

Creating the coding that brings a website to life and helps it to perform as required by the host
Designing not only the way a website looks but also how it operates for the end user
Taking responsibility for what functions can be performed when a user lands on the web page
Using the latest mechanisms and applications to keep the site running as smoothly and as efficiently as possible
Testing both new and existing sites and correcting potential errors that may arise

Qualities needed for a successful Web Developer

A Web Developer is crucial to many businesses’ online presence. Some of the key duties when doing web development work include:

Write code that brings a website to life: A core aspect of a Web Developer’s job is writing the code that makes a website work. This involves using programming languages such as HTML, CSS, and JavaScript to build the structure, style, and interactive elements of the website.
Design the look and feel of the website: In addition to coding, web developers also design the visual elements of a website. This includes creating layouts, selecting fonts and colours, and creating graphics and images that will help to convey the desired message or brand identity.
Ensure that the website functions as required: Web Developers must make sure that the website works as intended for end-users. This involves working on back end development, testing the website's performance and ensuring that it functions correctly on different devices and browsers.
Testing and troubleshooting: In addition, as part of a Web Developer's job, they test both new and existing sites, identifying and correcting errors that may arise, and ensuring that the site is user-friendly and easy to navigate.
Stay up-to-date with the latest tools and technologies: Web development is an ever-evolving field, and developers must stay current with the latest tools and applications to keep their sites running as smoothly and efficiently as possible.

Qualities needed to be a successful Web Developer?

Perhaps first and foremost a successful Web Developer will be skilled in design, allied to an understanding of what end users will be wanting to see and experience. It’s also vital for the developer to have a strong focus on tools that are currently available on the market as well as those that are yet to appear. Software developments can have a major influence on all types of websites.

A major part of the Web Developer’s brief is often linked to understanding the client’s vision for a particular site, and how best to communicate that vision to other members of the team. Therefore, communications skills are a must, for both listening and talking. The creation of a new website is often a result of a great deal of consultation. In this regard, leadership skills are also valuable for Web Developers, as they may lead a team or be responsible for managing projects and timelines.

Successful candidates also need to be proficient at time management, especially when deadlines are getting tight. Proven problem-solvers with methodical approaches and analytical minds are particularly suited to such a role. Patience will also be a necessity when testing sites and debugging potential issues.

What qualifications and technical skills are needed to become a Web Developer?

What web development skills are needed to excel in this role? Excellent all-round knowledge of technical applications relevant to web design will be a must, including core competency in HTML, CSS, JavaScript, Chrome DevTools, npm and build processes using Git and cloud deployments. An understanding of the principles of Search Engine Optimisation will also be an advantage, especially when applying for Web Developer roles within a commercial organisation.

In some but not all instances, employers looking for Web Developers will insist on candidates who have gained university degree qualifications in subjects such as computer science, programming, and information technology.

Non-graduates can often find excellent jobs as a web developer, however, if they have experience of working with computer operating systems and have an aptitude for UX/UI and coding.

Career development - What is the next step after Web Developer?

Many Web Developers enjoy an excellent career development as they become more experienced and more skilled. They can become ideal candidates for several attractive jobs, including Senior Web Developer, Lead DevOps Specialist, UX Designer, Head of UI Design, Technical Director, Director of IT or Head of Development.

Salary and remuneration - How much does a Web Developer make?

Salaries and benefits packages for Web Developers are very good, and they become even more rewarding as the individual moves up the career ladder.

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Frequently asked questions

Is a Web Designer the same as a Web Developer?

Web Designers and Web Developers have separate duties, despite the considerable overlap in their jobs. The Web Designer job description works towards optimising user experience. Web designers concentrate on the aesthetic and interactive design of a website. They choose colours, typography, images, and layouts that reflect the website's purpose and target audience.

In contrast to this, a Web Developer focusses on the technical parts of creating a website. They use programming languages and tools to create the website's functionality, structure, and interactivity. They ensure that the website is responsive, optimised, and accessible to users.

Web Developers often work on a website's back end to ensure it functions as smoothly as possible. They must be knowledgeable in back end web development. Web Designers often work on the front end and focus on the user interface and website layout. To guarantee that the website's functionality and design satisfy the demands of users and the company, successful website creation involves coordination between designers and developers.

Is it also important for Web Developers to know version control systems?

It is crucial that Web Developers are familiar with version control. When they create sites, developers can collaborate with other developers, keep track of changes to the codebase, and maintain several versions of the codebase with version control. This is especially crucial in large development teams where numerous developers are concurrently working on the same project or website.

How important is it to know Full Stack Development as a Web Developer?

In an interview, the hiring manager may ask the candidate questions to evaluate their knowledge and skills in full stack development. Some employers in the tech industry may consider it as basic knowledge.

Knowing this kind of development skill can provide an advantage during a job interview because it demonstrates a comprehensive understanding of web development and the ability to work on various aspects of a project. Additionally, it may differentiate a candidate from other applicants who specialise solely in back-end development and programming language.

Michael Page

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How to attract more women to the STEM industry

Anonymous — Thu, 31 Oct 2019 06:59:32 +0000

How to attract more women to the STEM industry Anonymous (not verified)

Women are everywhere in the science, technology, engineering and mathematics (STEM) industry — at least on the academic level. According to the UNESCO Science Report, women actually account for 53% of the world’s bachelor’s and master’s graduates in STEM. In the US, for example, the number of STEM-related degrees and certificates awarded to women have also been steadily increasing over the years, from 143,018 in 2008–2009 to 212,471 in 2015–2016.

With that said, more work can be done to level the playing field. For example, even though there are now more female STEM graduates than ever before, the same UNESCO Science Report above claims that just 30% of researchers are women. Moreover, while the gender balance has improved for specific fields such as math, life sciences, health sciences and physical sciences, the number of women in engineering and computer science has actually decreased over the years.

The best example of this in recent times is when the National Aeronautics and Space Administration (NASA) cancelled its first-ever all-female spacewalk mission back in March 2019 because there was a ‘lack of spacesuit in the right size’. While NASA have since rectified the issue and accomplished a first-ever all-female spacewalk mission in October 2019, the incident did highlight the fact that, while women have been going into space since 1963, spacesuits have largely been designed by men and for men. In fact, speaking of gender imbalance in space, in the 58 years since humans have been travelling there, only 11% of them have been women.

The case for women in STEM

There are many reasons why more women need to join STEM-related professions, and the first is economical. According to the Association of Women in Science, a minimum investment of US$1 million is required to train scientists and engineers at the PhD level. However, while more than 40% of STEM degrees are awarded to women, less than 30% remain in the fields’ workforce. Letting talent slip through the cracks, no matter the industry, is a bad investment.

Investment aside, hiring women in STEM is good for business also. Research shows that companies that hire more women consistently perform better than those who don’t. Take the traditionally male-dominated venture capital firms, for example. Firms that increased their proportion of female partner hires by 10% saw, on average, a 1.5% spike in overall fund returns each year and had 9.7% more profitable exits. The research, which was conducted by Harvard Business School, believes that this is partly due to ‘homogeneity of thinking, which is self perpetuating, since people tend to hire other people like them’.

Finally, if nothing else, having more female representation also means that future generations will have a more diverse cast of role models to look up to, showing them that it is indeed possible to succeed in fields traditionally dominated by men.

However, beyond the economics, lives are literally at stake.

The prime example of this is in car designs. Men and women are built differently in a physical sense, and statistics show that women are at a higher risk of injuries in rear-end collisions, since they have less muscle on their necks and upper torso. However, a Swedish research has shown that modern car seats tend to be too firm to protect women against whiplash-related injuries.

The reason this design flaw has been allowed to perpetuate is simple: according to this report, cars are largely tested using crash-test dummies modelled after the ‘average male’.

Here’s what happened: when crash-test dummies were first introduced in the 1950s, engineers looked at the 50th-percentile male. This so-called ‘average male’ weighed 76kg and measured 1.77m tall. Furthermore, the dummy’s muscle-mass proportions and spinal column were also modelled after the average male. And since men and women are dramatically different from a physiological point of view, car seats were primarily designed to suit the average male.

Attempts to correct the mistakes were made. It wasn’t until 2011 when the US finally decided to use female crash-test dummies. With that said, gender biases quickly emerged despite the best efforts. For one, instead of designing brand new crash-test dummies based on the average female, many tests used scaled-down male dummies instead. Pregnant women, too, were seldom, if ever, factored into the design of car seats.

Crash-test dummies and spacesuits are just two reasons why women need to be better represented in STEM fields. Aside from making good health and business sense, it makes common sense, too.

Adding women to the equation

So how exactly do we attract and retain women in STEM? According to one World Economic Forum article, it comes down to ‘changing the narrative at a policy level’ in order to facilitate ‘how we change minds’.

In May 2019, the UN Commission on Science and Technology for Development (CSTD) gathered some of the world’s leading women in STEM to explore potential recommendations for policymakers in science, technology and innovation to promote equality and the status of women in research. These recommendations focused on ‘participation and promotion of women in the research workforce, on social norms, on research design and on funding agencies’.

However, all of that is supposed to happen at the policy level. In the recruitment space, businesses and employers, too, can play a part. For example, businesses can consider better work-life integration policies to accommodate people with different priorities and lifestyles, supporting returnees — including mothers after maternity leaves — as a talent retention strategy, as well as boosting workplace flexibility to increase engagement.

At the end of the day, hiring qualified young women and putting her on a STEM team is only the beginning. The real challenge is often related to corporate culture and team dynamics. One of the best practices is to measure and report on diversity, training to recognise unconscious bias, as well as reviewing processes, such as promotion, to ensure there is no unconscious bias involved.

Naeema Ismail, GM & Senior Partner, PR at Ying Communications, has worked in and around technology extensively for the last 20 years. She says that while filling the pipeline at both entry and senior levels is important, equally critical will be how we widen the lens for the industry and its possibilities. “At top levels, we started seeing a shift in the last few years, not just in the boardrooms of enterprise technology vendors, but also among digital-first businesses and startups,” she says, noting that Melinda Gates in particular was a personal inspiration in terms of broadening the impact and voice of technology leaders.

"But it’s not just about making STEM jobs more attractive to women, it needs to start with education and the mass media,” she says. “Too often, STEM is portrayed, even among parents and educators, as more masculine in its appeal — and therefore not fields that female students could do well in.” This stereotype is often propagated further in popular culture. “If we want more girls to go into STEM, we need to address this perception bias and look at how we can help make STEM more appealing to girls.”

Michael Page will be holding an exclusive invitation-only Women in STEM event on 15 November 2019. The discussion panel, which is happening at the Michael Page Singapore office, will discuss diversity & inclusion policies, mentorship for women in STEM and much more. Watch this space for further coverage of the event.

Will Chin

technology

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Hong Kong’s Legal market

Anonymous — Thu, 29 Aug 2019 05:41:25 +0000

Hong Kong’s Legal market Anonymous (not verified)

2019 thus far has been dominated by geopolitical events, speculations and a constant news cycle regarding trade policies and market trends. Most recently, the ongoing Hong Kong political situation has come to play an important role and we can’t yet fully predict what the effects will be.

What we definitely noted is that the perception from abroad is much worse than the actual situation in Hong Kong: while Hong Kong as well as mainland Chinese clients are confident in a speedy recovery of the local market we’ve noticed that the situation, as represented by the international media, as created concerns for our overseas clients.

Despite all of the above, we’ve objectively identified the most relevant trends in the Hong Kong Private Practice recruitment landscape. These should give guidance and reassurance to many of us within the legal field who are wondering what the rest of 2019 will look like.

Hong Kong as a candidate-driven market

Hong Kong remains a candidate-driven market. Law firms are still aggressively competing to secure the best talents in the market in both fee-earning and business support roles. And this is evident in the M&A and IPO space, where despite the significant market downturn compared to last year, the battle for the best talents remains. In the current market, clients are simply more cautious and use a selective approach. We are seeing that hiring processes are perhaps a bit slower, but those headcounts are very much still there and quality capital markets and corporate lawyers with strong language skills are still in demand.

Technology and cybersecurity driving major trends in hiring

After a slow start this year, we have seen a steady flow of new openings and headcounts since April 2019. Something certainly new for Hong Kong is the significant wave of new openings in the cybersecurity and data privacy space.

This trend is being driven by the ever-evolving privacy and cybersecurity regulations and issues not only in Hong Kong but across APAC and globally. It has caused a few firms to explore the possibility of setting up specialised teams in Hong Kong, as well as growing and scaling existing teams.

The lack of homegown talent and the fact that these roles often do not require Chinese language skills often brings these searches overseas.

Cybersecurity is a concern for law firms themselves, given the amount of sensitive data they handle. This is driving a major trend in hiring in the IT space, especially when adopting cloud-based practice management software.

This has also been the need behind newly created IT headcounts who can provide internal consultation in strengthening the cybersecurity of international law firms – both in setting up the system and leading the execution. Most hires so far have been at mid-senior level, especially for consultancy roles. However, with a shortage of talent, candidates aren’t necessarily coming from other law firms. Instead, companies have to expand the search to include professionals from other industries.

Agility and flexibility the key to retention

The implementation of cloud systems has had another significant consequence on the recruitment market: it allows for a significant amount of legal work to be carried out in agile and flexible working environments.

This is a key topic in the industry, particularly after the launch in June 2019 of a report from the Women in Law Hong Kong (WILHK) titled “Making the case for flexible and agile working in Hong Kong’s legal industry”. The report highlights who the virtuous players in this industry are and what is holding Hong Kong back from alternative working models.

In our opinion, law firms need to be up-to-speed with these trends in flexible and agile working conditions in order to retain top talents and compete with alternative legal services providers. Top professionals in the field are looking for better work-life integration and companies must adapt to client needs.

We will keep a close watch on how technology and cybersecurity continue to impact the Hong Kong legal market this year, along with keeping an eye out for new trends that will affect hiring, employee engagement and the overall job market throughout the rest of the year.

If you would like to discuss the above in more detail, please contact Associate Director, Marta Verderosa, at martaverderosa@michaelpage.com.hk

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